location, wifi and parking

has just been refurbished with a restaurant and bar opening soon

room, professional staff,clean,free safe parking

dog friendly with even an area to have breakfast with our pet a bonus

good breakfast, very nice hotel staff!

the pool was lovely, on 2nd floor so it was great to be up higher

the amenities were great, pool, gym, sauna and also paddle court with rackets etc available at reception, no

food , the staff, the facilities ( excluding the gym ) and the location met our expectations

cocktail bar needed more relaxed seating

the hotel s pool is a great feature, along with the gym and even a padel court

good bar and breakfast

we had wifi issues during our stay in which the connection was weak.

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

wifi sucks

wifi and hot water pressure

washing machine or laundry service could do with a small washing room

the hotel caters for pets which is great, and at an extra cost has secure underground car parking

is no kids' area, some small table for kids with colors will help the kids to spend some time

the room assigned was too small for a couple with two kids

wifi was really bad there wasn t much options for breakfast, it was not worth the money spent and

there really is nothing to criticize. the wifi could be easier to get onto, but it s fine.

.not the best location weak wifi not the best coffe. broken wardrobe sliding doors.

lovely interiors wake up call service play room for the little one perfect for a family with kids

internet, gym, restaurant

no gym.

they also offer a convenient and affordable laundry service

wifi easy to connect

you were supposed to look at the tv for instructions to get the wifi code but having gone round in circles for

the bar restaurant attached to the hotel was super

wi-fi was unstable. breakfast wasn't good. food quality in the bar could be better

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

they had a laundry facility and a gym, that would be nice

no fridge no laundry service

for the city of arts & science, comfortable family room with a good breakfast and nice swimming pool

the pool was great, staff were very friendly and breakfast was very nice

room was too small for family with 2 kids

hotel has a lot of potential that is not being utilised such as the pool area and dining room

pool areas was good and not busy and clean

pool, good breakfast, nice public areas, close to a nice small town called picanya, free

clean and amazing location for a gateway, the swimming pool was the icing on the cake, thanks for the experience

was really nice, i rate it 10/10, wifi was good, room was clean and had conditioning

beds too hard.ridiculous laundry prices!!!!!

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

also we asked for laundry the first day and the say

there s a school next to it so you hear kids all day long

fixing was good, they arranged my kids stuffed toys nicely on the bed

pool was used by locals and schools that was fine no problem

gym access 07-22:00

is nice : receptionist and staff in breakfast room its a good family hotel for kids with pools

it is worth noting a kids club uses the pool around 12 every day and is noisy

every day the kids club run from hotel have access to pool and is very busy

wifi didn t work 4 out of 5 nights. very small closet

ordered room service, 2 burgers and fries, simple right

the room was comfortable and clean and the wifi great. there was a desk where one could work.

i was surprised we had to pay more for the pet

if you want to visit city of arts and sciences location is superb and they are pet friendly.

bar was very small, when we asked for a drink yesterday, we were told we couldn t as there was a

small but decent fitness room and pool, and a restaurant on site

faster connection at an extra cost but all internet access should be free and fast as part of the room service

i would return :) bar was nice too

gym and spa facilities are a little small and without proper changing rooms, but nonetheless

the pictures of the swimmingpool on booking

camping has own pool and bar

there were stray cats, and pet dogs that were not confined and kept coming into our cabin

the food and drinks from the bar were really good and affordable + the pool is just next to it so you can enjoy

hours of the bar were not clear and the music a bit too noisy for us since we're having a little

the room bit small for a family of two kids but still it was a good comfort stay

staff was very friendly, our room was comfortable and perfectly ok for a family with 2 kids

the wifi would occasionally drop out.

and it s a plus to be able to bring your pet

and minibar were too expensive for what was on offer, no coffee/tea facility in the room, the wifi didn't work

i'm not sure if our room was next to generators or laundry room or aircon units but horrendous rumbling noises

tv in the breakfast area catches kids attention

breakfast starts at 8

strong air-conditioning, water pressure, wifi, and good size bathroom

located when it comes to the town- it s about a half hour walk if you don t stop (so with kids, add at least

clothes can be given to the laundry service for a fee per item

the option you have to avail only the laundry service of hotel and has a

short period for breakfast - laundry service didn't follow my recomendation regarding wash and press my

breakfast is decent

ly downside was that pancakes were not available every single day)

within walking distance to supermarkets and coin laundry facility

meniu, all sugar for kids, no veggies no fruits, just preset 2,3 options for 8 days

room but over cluttered - the room had a large spa bath which looked enticing but closer inspection revealed

the family room allows young kids to be catered for between meals as well as enough room for everyone to do

great location. kitchen facilities on the room

we gave our clothes to the laundry, but the hotel lost them and refused to acknowledge the mistake

laundry prices were also expensive

the bar closed at 12 pm and room service around the same time

the pool area was great for relaxing and the location was ideal for exploring valencia

we needed to use room service put the amount towards room as my wife has a broken shoulder we had booked evening

as deluxe on the 28th of january we went to the hotel around 12:15 , we asked for early check in, the

some kids came on the last day and it was not suitable for them

hotel was modern with a stunning roof top bar and in a great location overlooking the oceanografic centre

roofpool large room nice beds good wifi.

pool terrace was great. walking distance to beach.

this meant daily changes of wet towels whereas we would normally have saved that laundry if they could have

no iron, or ironing faculties, only paid laundry

room was large but missed basics such as laundry bag or iron

a 4 star hotel i was expecting to have an iron i could borrow but instead they have a separate laundry service

laundry service is very poor

the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

kitchen, dining and lounge area all with enough space for the four adults sharing

had a small kitchen and coffee machine

location, the staff and the apartment were all great - very cute place, pet friendly and good parking

the airco and the wifi both worked perfectly

there is a laundromat across the street which was great because the cost of guest laundry in the hotel was

no irons available to borrow, only a laundry service

still available in winter to enjoy the view we didn t use it but there was free access to the gym and sauna

the smell when you first come in, and the facilities like the pool and spa and basic room

spa is only for one person, window was broken, the breakfast employee was rude and the breakfast

floor was cracked and peeling, our room looked out on to an alley across to an apartment where laundry was

the first hotel i have stayed in which didn't have an iron only laundry service which was less than ideal due

they didn't have a laundry iron in the whole hotel. ud83eudd26ud83cudffc

asked for an iron but they didn t have one and the laundry service was already closed

they told us they had a laundry service, however that wasn't in service as it was sunday

during my stay, i ordered dinner through room service

shower in the gym, parking is a bit costly (15 for a night), but you can also park the car behind the hotel

out of order turkish bath, limited room service menu

we had our breakfast down in the bar area and the chairs were a little low for a meal.

i liked that the hotel has a gym open 24 hours a day

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

wifi connection wasn't as good as i thought it would be.

i booked this hotel coz its pet allowed, and i didnt notice i need to pay clean fee, 20 per dog

room service was not as it should be in a 4* hotel: no or only irregular replacement of used goods

good breakfast ans fast wifi

the breakfast and evening bar food was pricey

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

hotel doesnt really have a lobby or bar or anything like that, and they did not have towel slippers for the room

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

roof top bar and restaurant was lovely, the views were superb

very small gym with little equipment.

size of the gym and its equipment was lacking with not enough space or amount of equipment

they helped us get a late check out we really needed :-) the room is average size and it has all the things

the lack of size of the gym in the hotel

nice bar and restaurant

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

the bar service

wifi a bit slow

previous stays ( not this time) it can be noisy on a saturday night as there is a bar across the road but a room

no laundry machine

wifi was sometimes lag.

very comfortable beds, frequent changes of bedlinen and towels, room service every day

staff was very gentle, the room had all that's necessary (safe, wifi, tv, fridge, hairdrier etc), and it was

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

no proper laundry service , i

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

it would have been nice to be able to get an early check in option, but even if not available, to start least

wifi is good though so maybe bring a laptop or macbook and watch films on that

whole place is spotlessly clean, breakfast is plentiful and served until 11:00am drinks at the bar are not

the hotel is 10 out of 10 - starting with the rooms and ending with the lobby and rooftop pool and rooftop bar

100% already planning to return - roof terrace pool and bar are very much worth a

small pool area

they were very friendly with the early check in they offered when we arrived

while hotel was smoke free even on the roof top bar and terrace, a bit uncomfortable if you smoke and are having

rooms were luxurious and clean location was perfect rooftop bar was

it had an amazing breakfast, efficient room service, great location and comfortable bed

was beyond superb and the equipment in the gym was perfect, also a lovely hotel and great location in valencia

gym too small

sky bar closed a bit to early.

smell of laundry

everything was very good but the kids room was wayyy to hot there wasn t even a window

rooms based on films and our room felt a little disney, great if we had little kids but we did not

nice personal, great location if travelling by train, close to sights in the city center, kids liked the star

wifi also good

fresh towels are provided daily, and the room service is excellent

everything was perfect especially the breakfast

the rooftop bar was undergoing repairs

nice vibe in downstairs bar

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

objects along with map of the city, helped me with taxi booking and managed well my requests for laundry (which

terrible slow wifi that you need to reconnect all the time - key cards that magnetically do not work when in

breakfast is very good and a lot of variety on offer

i was told there are no room service facilities on a

no bar open

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

we did use the gym while we were there and although still simple, is better than most hotel gyms

it was close to all -the parc the center of town, the restaurants , good area for kids

liked the pool and the reservation method to avoid overcrowding

i loved the breakfast, the bed was really comfortable. the spa was lush

sent laundry out and didn't realize the cost

no telephone in the rooms, so a trek needed to go to reception, no bar area and no room service or tea / coffee

shower as well as use of safe at no extra charge ,beds comfortable ,great tv to relax and free wifi

the wifi is not good

wifi was really slow and not suitable for anything but the most basic functionality

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

a guest laundry facility

inexpensive laundry service

generally our stay went well, breakfast good, solid wifi

the staff were friendly and helpful, and the breakfast and wifi were very good

limited information from. staff about laundry services. please provide a sign

value for money, clean rooms, relatively comfortable bed, kind staff, the availability of free wifi

or in the nearby rooms), too firm pillows, very limited breakfast, very slow and unstable wifi

rooms are clean, wifi and air condition are working

breakfast was fine but eggs or meat could be included so not really a negative

the laundry is very expensive

comfort and room service, the response for the requests made were not considered and no communication even

wifi doesn t work

we had breakfast everyday, i highly recommend because it is delicious and worth the money

wifi was great in the hotel

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

fine location, very friendly staff, perfect wifi

location perfect. wifi worked well. the staff were all very nice and friendly.

breakfast and coffee was good

no ac and laundry facilities

the wifi often did not work.

wifi is good and strong

very clean, excellent wifi and nice choice of breakfasts.

room was clean and the whole hotel was quiet; the hotel is located in a good position and the room service is

also there was no room service after 5:00pm

shame the bar on the first floor isn t operational

good air conditioning, comfortable large bed, small fridge with minibar, fast wifi

wifi code was emailed to us on arrival but we couldn't access it as we couldn't get wifi/email

no room service or restaurant available after

rental of the bikes needs to be done 24h in advance and the laundry service was not

we asked for an early check in a day before our travel and they had a room ready for us when we reached the

wifi connection was quite bad (at least in our room)

super wifi

weak wifi in room 32

was aware we had to go to a different sister hotel for breakfast so it was not a surprise but probably the only

the only thing when booking breakfast as part of our stay , it isn t made clear that the breakfast is served

wifi was quite poor, really hard to work / have reliable zooms

breakfast at another hotel of this chain, a few minutes walk away

the room is a little bit small, the wifi is ok but a little slow. everything else was very good.

the hotel has a small but very useful gym, and a nice hall where you can spend time and work

too bad that bar is closed on sunday

we could have ever made: nice place, good rooms, very rich breakfast, nice staff, excellent wifi, great location

wifi connection could be better

gym facilities excellent

best location and i would recommend it for with or without kids anytime

it was unfortunate that they didn't give us the option to late check out ud83dude15

was excellent - lovely view of the town square, comfy beds, nice bathroom, neat and tidy kitchen area - spotlessly

looking fountain was generous as regards size, with a well furnished bathroom and small separate kitchen area,

free wifi

iron available - only a laundry/ironing service for a fee - i find this unacceptable and very rare

iron in room or available from front desk - only option given was the laundry service

no price list provided in the room booklet for minibar items and laundry services

great location , room well maintained and clean and nice rooftop plunge pool

spa not open, covid i suppose.

the laundry service is available for your convenient

it had a nice swimming pool or that the rooftop area will stay open later

the added bonus this time was having the shuttle bus to the pool at their sister hotel on the beach

not really anything i didn t like but if i was to wish for something more it would have been a spa that was

gym is useful (but very small) spa was nice as well (5+ days you get it

supplementary charges (laundry, bar) were very high

furthermore, the prices for laundry service were literally a mockery, i

nice gym

is under renovation, so when i was there, there was no bar, no dining room, sporadic power and wifi

the hotel's free wifi was fast and worked without interruptions

i used laundry services and was delivered pretty fast- i got my order ready the next day

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

no tea making facilities but tea from room service was cheap

our kids were in another room so this was definitely not “left” for us

great stay. staff is extremely nice and professional, also, the laundry service is great

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

small showers and no laundry facilities, at least self service

had a room available for early check in too great location for the bus stops to the

problems with the wifi and the elevators when we first got there but them both fixed quite quickly

laundry services ridiculously pricey - breakfast good but also overpriced

probably due to being used to high speeds broadband back in the uk, i found the wifi in the room intermittent

gym was too small and only opened up at 8 a

the hotel bar provides a wide range of drinks and the restaurant and room service menu are excellent

gorgeous rooftop pool and bar. beautiful bathroom

laundry practlically not operating

breakfast was great and fair price for kids!

the location, the staff was friendly, we were able to get early check in, and we were able to leave bags at

restaurants, a minutes walk to the central market and also right next to a playground for the kids

we particularly enjoyed the sun roof with bar and splash pool - it's

our laundry was not collected from our room even thought we placed it in their laundry bag

intermittent wifi and ac.

the room quality and the rooftop pool

modern well appointed room, good wifi

small pool, but nice escape from the heat

tasty and sophisticated restaurant and bar downstairs, available for room service

location, very friendly and welcoming staff and exceptional facilities with the hotel and bar hotel room was

amazing, very polite, caring and willing to answear any question, order taxi, offer colorings for kids while

it has restaurant and the bar so you can always have a cup of coffee or a drink

staff, cleaning staff, bar staff all very polite and extremely helpful room spotlessly clean

spacious apartment. laundry facilities. lift.

laundry facilities on site

great to have basic kitchen facilities and access to the laundry

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

they got us set up with doing our laundry which was appreciated

the only thing i missed was a little notebook to pen down the number of laundry pieces

let me also add that the hotel has room service, mini bar, laundry service and more

good wifi and comfy bed

also, and this won't be a problem for most people, but the wifi is an open network

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

wifi did not work - was completely broken in hotel sewage smell coming from bathroom - clearly from

tea/coffee making facilities in bedroom - i missed that wake up coffee without having to ring room service

location and breakfast was great . great ac in bedroom and daily room service very good.

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

very good breakfast and very good wifi

great bar downstairs too for cocktails

and the designs where a very nice touch to the experience and the breakfast was delicious and my kids went crazy

no room service or minibar.

the room was clean, with a very nice bed the breakfast was extraordinary we highly appreciate the wifi

special thank you to julia & francisca very ballanced and fresh breakfast amazing room temperature and confortable

excellent breakfast, very helpful staff, central location

we didn't eat the hotel breakfast as there is a bakery ('granier') with a great choice of baguettes, cakes,

room size, toilet door, room service, no restaurant serving lunch or dinner