it was very clean and the hot breakfast was good

are well kept, planted shrubs & greenery, rooms clean & comfortable, with lit parking lot, breakfast bar well

breakfast was good and staff was very helpful

they allowed pets

was as expected plus it is a pet friendly hotel

swimming pool area noisy with big trucks running their engines in the parking space

the pool was awesome end to a very long day

this was very convenient, and we were able to enter the building using a side door (by the parking lot) and

was amazing and the kitchen staff was super friendly and helpful on how to cook the waffles

couldn't get the wifi password for hilton honors to work

close to restaurant. free laundry

the staff is always helpful and the laundry and pantry are so helpful

laundry facility needs a lot of work

location and free laundry

clean comfortable laundry was free

parking , customer friendly , laundry mate..

to wash laundry

*) they offer use of multiple washer/dryers like a laundry mat

parking , customer friendly , laundry mate..

i did not like that they weren t any utensils to use in the kitchen area

parking was awful, some people took up three spaces and nothing was done for the ones who had a

good price for quality of room. nice breakfast

parking lot was skinny, hard to navigate especially towards the rear, felt was forced to drive

dirty towel supplied (and replaced with apologies), so-so wifi, noise form i-65 (my room was at front of property

the pool. a little dirty tho.

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

laundry service could not get app to work.

kids couldn t swim the pool was in bad shape and dark water,afraid to let anyone swim

breakfast was great. room very clean. staff friendly.

no breakfast! i assume due to covid

laundry room was dirty and there was sand in the machines.

breakfast was fabulous!

need to advertise there s an nice indoor pool. i would ve brought shorts.

indoor pool- it s a nice pool but very cold.

breakfast was amazing - ihg hotel is great like that

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

which ate up parking, then trying to find staff at the desk to get change for laundry

room service did not come around with puppies or me to pet.

parking was not ideal

crape myrtles are really pretty but the blooms get in the pool causing a big mess

no laundry room on property.

large shower outdoor swimming pool

clean pool

breakfast was a nice warm breakfast done very well

the breakfast was delicious

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

laundry has been broken for almost a week

clean, nice toiletries, good breakfast, comfy bed, good price.

i liked the clean room and the pool area was nice.

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

nice clean hotel. breakfast is good. rooms and bathrooms in the rooms are spacious and clean.

clean rooms, recently remolded, nice gym for a hotel, breakfast had lots of options.

we loved starting our day with the full breakfast, plenty of fresh fruit and yogurt, kids loved the belgian

nice location, easy parking .

disappointing as the kids love to swim

we were visiting the grand-kids and we went swimming and they had a blast

convenient location, basketball and golf for kids

clean ,excellent breakfast with great staff

gym does not open till 9 am

breakfast could have had more selections

breakfast was good

beautiful pool area that felt like a resort

location off the highway laundry facilities and large room with everything you need

kitchen, laundry room.

kitchen, laundry room.

parking was tight

our only complaint was the pool was closed

we couldn t assess the gym or pool

indoor swimming pool is not heated

no complimentary breakfast

i didn t have time to stay for breakfast but i hope to next time

the restaurant/bar was cool and the indoor heated pool was very convenient

laundry room is too small only have one washer and one dryer

the breakfast buffet was phenomenal

little parking, and the parking deck had people hanging out and smoking weed, no carts for

excellent location, sparkling rooms, bar area and breakfast area. super friendly staff.

everything was perfect! breakfast was amazing. kids enjoyed the pool and hot tub.

the chlorine in the pool was too strong. that's the only complaint

the pool and spa were clean and lots of clean towels

parking lot was kind of small.

good hot breakfast, comfortable beds, quiet , pet friendly

like the cleanliness of the hotel and l like the breakfast

no laundry facilities on site

the elevator and guest laundry were both broken.

a pet deposit for cleanliness and the carpet was stained from previous pets

everyone was friendly and we had a nice clean room! breakfast was good in the morning as well.

perfect location, comfy bed, pool, and bar

the procedure for receiving towels and no laundry.

laundry amenities were not working and apparently have not been working for weeks

had a reservation for two adults and two kids

the wifi signal was strong, but spotty at times

distance from parking

parking situation, no wine opener, no laundry room.

laundry facilities

laundry room for hotel guests

kids knocking on doors

great breakfast. paid extra for that. liked being connected to the mall

staff, great coffeeud83dude01, great breakfast, and very dog friendly

the parking lot of the hotel was well lit at night

location, good parking. excellent breakfast.

desk was very nice and helpful. great breakfast. nicely decorated room.

parking

we overlooked an out house in the parking lot

valet parking lot took the closest lot forcing the peasants to walk farther (no doubt to boost tips)

the spa was absolutely amazing, the room service was top notch, and the staff was absolutely exceptional

then going to the room the room service person was also rude, didnt have a bit of professionalism in his

requested a pool view room and got one overlooking the parking lot

bed was very comfortable i like the lounge area i liked that there were laundry services available and

location and guest laundry on site. good breskfast

i had to constantly ask for housekeeping to get my dirty trash and laundry

location to restaurants favourable, nice pool area and laundry facilities.

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

to let me cancel even though it awas a no refund room because i didnt realize they charged for pet

i liked the matteress. the view from the patio. the breakfast. pet friendly.

location, pet friendly, & friendly staff.

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

the laundry room was kool.

free laundry for guests!

the free laundry, the outside grill , the room , the quiet hallways ....

free laundry facility is a great idea

we tried to use the laundry facilities which

laundry room is a washer dryer

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

not enough guest laundry and room didnt have a fridge.

pets stay free. there's a taco stand on the lot.

soccer kids running unsupervised around the hotel at late hours

no pillows for that bed and needed them for kids using it at night

bonus that my kids were able to play basketball!

pool and basketball court available for patrons.

location and it was pet friendly

no laundry facility! pool was not working or not ready to be used!

also a laundry room would be nice

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

the pool was not accessible, there was not a laundry facility

asked for clean towels, and only received 2 for 3 guest because laundry was being done

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

the lobby, rooms, breakfast area, pool, and gym were all very clean and well kept

the lobby, rooms, breakfast area, pool, and gym were all very clean and well kept

the landscapers were hard at work creating a very inviting entrance & parking area

laundry was onsite so we got the uniforms washed and ready for the next days game

t connect to the wifi

pool closed for repairs.

parking right at the door of the

great bed and a great breakfast

pool, fitness room, free wifi, and laundry room

for some reason when we booked our room, the confirmation said smoking room (we just left a facility because

we had a non smoking room which smelled exactly like smoke

guests were smoking marijuana on the walkway of second floor

smoking room and brand name shampoo nd conditioner. but still not worth the stay

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

i like having a full kitchen available and laundry facilities

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

kitchen essentials were only available by request

love the fridge and the little kitchenette in the room. big and spacious rooms.

how there were no parking spots available and we had to walk a little ways to the hotel.

n/a. didn t take the to go breakfast

no parking on the property, we had to park at the property next door

outdoor pool was closed.

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

didn't appreciate the television not having children's channels and requiring me to purchase the kids channels

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

only one washer and dryer did not provide change for the laundry services

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

bar prices were very high

we stayed in a room for three days with no room service

nice facilities with gym and pool as well as nice rooms

extra help for breakfast.

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

breakfast was great, gym up to date, parking was phenomenal

room was very clean, staff very friendly, continental breakfast had good variety of options

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

area, walking distance to a shopping center with a lot of restaurants and stores, next to a gym and easy freeway

quite clean. gym is decent. rooms are spacious.

they didn't have the amenities they said they did like no room service no zupper

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

no breakfast no anything but no more lousy bed and noise

found dirty laundry and garbage in the closet

the laundry is coin laundry.

no laundry bags

front desk provided bad wifi instructions & woman did not want to get out of seat so to look at my ipad

the breakfast was good. fresh omelets and sausage

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

kids were continuing to jump in and out of the pool

indoor/outdoor pool was a great break for kids on long road trip

i also like the indoor pool and the breakfast was really good

however, we were told that the laundry was not done and all they had was bath mats

room wasn't cleaned any while we were here i had to take my own towels t down stairs to the laundry get my own

house keepers where not friendly and told me i had to take my own towels to laundry to get some more also they

parking was easy and the road traffic was fairly light

i didn t like that there wasn t any breakfast or a pool.

comfortable bed. guest laundry available.

no breakfast

there was not a breakfast. but i am going to say that may be because of covid-19

the breakfast was not hot and she d not offer a lot of choices

were told breakfast started at 6 am

breakfast both days was missing a lot of things

breakfast was really good

the breakfast was limited but adequate

breakfast

price was good, room was clean and comfortable and breakfast was good

waffle could be added to the breakfast menu

my husband likes the cinnamon rolls at breakfast

they always have clean & comfy rooms & the free breakfast is always better than pretty much anywhere

the breakfast was not that great

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

didn t tell us we had to get up to go to laundry to get fresh towels for the next day

i had to use shampoo in the washing machine as the laundry dispenser was out of order

pool. breakfast

didn't i have any problems getting around clean parking lot no troubles

didn't get a chance to swim in the pool

laundry room was all tore up for renovation

no wifi, no tv, no phone, no breakfast nothing like it said online

wifi was fine

decent parking, easy check in

little bars of soap inadequate. i asked for smoking room, no ashtrays.

i had a place to park my semi truck. i love that it had dove product.

breakfast has a great selection. very, very clean. i will be back.

the breakfast lady goes out of her way to make sure youre taken care of

parking was always available

private security guard walking parking lot

clean and had a indoor pool

the breakfast was very good, the facilities were clean and the staff was very hands on

breakfast had several items to choose from

very safe and secure hotel, great breakfast, loved the gated back entrance

it had just opened, so it was brand new, and the breakfast was great.

the gym and laundry room were really nice and clean

breakfast was good, fresh, and hot

the pool was so small. staff was ok, breakfast was ok.

nice pool, very clean rooms and lobby and amazing

there was a nice presentation for breakfast, however the taste of the food was not pleasing.

was still there and we figured out it was coming from the housekeepers room where they do the laundry

we also read they had laundry room for guest but never found it nor could we find someone to ask when we needed

no laundry

when we checked in in the evening and in the morning they were much more concerned that their kids who were

everything was outstanding kids loved everything. easy access to everything

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

breakfast and pool

like: the pool/spa is closed and there is no breakfast

the pool water was clean

the pool and spa were not open so very disappointed for my husband who has a bad back

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

free wifi and free parking

the gym

i thought the pool was heated and therefore my granddaughter and i were disappointed.

every area was clean including the laundry area.

laundry room on site and very clean

size of the room and i loved having the use of a kitchen and office

disappointed in the pet policy

not enough handicap parking for building b

for a laundry room and fitness room

on-site parking. laundry facilities. food in the morning and evening.

convenient laundry room

a dollar bill changer would have been helpful in the laundry room.

breakfast was adequate but kitchen staff were very helpful and nice

staff was great. i like that it has laundry room and pool.

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

the coin laundry was very accommodating

the location, the size of the room, the laundry room and the pool!

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

i didn't like that the laundry room on my floor was down.

i wasn t sure if laundry or a pool was near

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

it feels more like an apartment than a hotel room with the kitchenette

breakfast and location

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

wifi was slow made it hard to do computer work

yhe pool was immaculate. enjoy it.

eggs were watery, bed was like a rock, pool was dirty, elevators were slow, floors were dirty.

ev charging station. lvp instead of carpet!

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

i also liked that they had laundry facilities

needed to do laundry and was advised i needed $3

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

spacious room with good amenities. good laundry facilities

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

could not access wifi in our room (127)

pet friendly, comfort of pillows and mattress, cleanliness, we got on the main level, breakfast

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional

i had to complain, the coffee, muffins and cereal bars breakfast is lacking, but still it is something to eat

breakfast is a muffin, cereal bars, fruit and coffee in very small cups.

wifi sucked

beds comfortable, very clean , nice parking and can have your dog, pay 10.00 extra per nite.

no guest laundry available to wash sweaty clothes from the fitness center

the breakfast was good and the gym was nice.

couldn t work while traveling using wifi

it was very clean and the breakfast was amazing!

did you actually have to sign up for a time slot to use the gym

breakfast was good and facility was so clean.

drove 5 hours and chose this hotel because of the indoor swimming pool

i could not get into pool, my fob would not work

good breakfast option

cleanliness, breakfast and location was perfect for our needs.

even got to get some laps in in a clean pool

my kids loved the indoor swimming pool.

which is something little but traveling with two kids, this is important

the location was fine. the entrance was amazing. the parking was great.

parking was far

the restaurant and bar were very nice.

also, we didn't appreciate paying a room service charge for poolside food

loved the rooftop bar area!

cold swimming pool!

we were there without our kids, but others were with kids

laundry

laundry good and easily accessible and not expensive

furniture was a little uncomfortable and carpet had pet urine stains

the room service. we were pretty tired that evening when checking in.

wish the room service ran all night

parking limited with no provisions for handicap parking.

was super friendly from valet, front desk and bar staff

the staff was amazing. the bar was wonderful and the breakfast was delicious

breakfast was okay

room, great bed, amazing staff, breakfast voucher to *fantastic* breakfast location, terrific location

the kids on duty w did their best but management need to have more than one due peak days and times

this trip we really needed the laundry room. super asset during a long trip.

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

was no heated and gym was no working plus parking was charge when i pick and option to free parking

the pool

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

it was well located, severed breakfast and all of the staff was friendly.

was great, loved the size of the room and the little kitchen, and the desk was really convenient and spacious

clean room breakfast was amazing excellent customer service

and all that was included in the studio kitchen, made the stay very enjoyable to have a full size fridge,

no vending choices & bar & grill closed early

if your room is on the street side over restaurant and bar it can be a little noisy.

only very minor complaint is there was a misunderstanding about the amount of the pet fee for my dog to be in

phone in room did not work and therefore was unable to order room service (tried calling front desk and restaurant

the pool was outside

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

very convenient to uab hospital... snack bar and starbucks was handy ...clean

a shelf area between the sink and toilet grab bar would be a great help

the towel bar in the bathroom fell off the wall and was barely hanging

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

it was hanging onto the bar on the side of the wall

picked this hotel due to it having an indoor pool to give my kids something fun to do then find out when we get

breakfast was good, the pool was nice and the entire stay was great

breakfast was decent. bed was comfy. tv had netflix sign in option. wifi was good speed.

i also love the fact that they had a laundry room and a indoor gym

was next door to an all-girls kids' sleepover; they were super loud all night and early that morning

came with all the conveniences of a kitchenette

loved the little kitchen in the suite.

all the features that came with the room like the full kitchen

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

convenient to red mountain theater where i was visiting, also to my gym and several great restaurants

pool was closed

he even brought fresh bedding for the pullout couch for our kids to our room

pool wasn t open