swimming pool was a dirty.

not good sound proof , you can hear all noises. slow wifi that affects even tv watching .

the room, bathroom and small terrace with spa bath was great as well

wifi did not work

stayed several times as its a perfect location, clea comfortable hotel with a pool

great receptionist, great coffee, comfortable room, clean, speed wifi, swimming pool.

spotless accommodation, i don't think there are many 3star hotels with a large clean swimming pool either

we had trouble finding it ,but a lovely spanish couple in a bar drove in front of us to show us the way

wifi could be better - at times

great receptionist, great coffee, comfortable room, clean, speed wifi, swimming pool.

liked the hotel bar to be open during the afternoon especially when spending a hot day by the pool

no parking, employee at the rooftop bar was not really friendly

pool too cold

rooftop bar and restaurant has to be experienced as it is so romantic and special

pool bit small and very little shade.

wifi in our room wasn't great but totally fine for one night

nothing really bar open 9:30-13 but it was end of season

she took care about everything, asked about preferred breakfast time, allowed ma a late check out and was always

water of the pool looked clean but didn't like the leaves and twigs that were always floating on the surface

there was also a pool but we did not use it

property was conveniently situated for us, comfortable, with parking

parking outside was very handy

garden bar / restaurant great, comfortable and very helpful staff

superb pool and terrace

excellent pool area (great music). breakfast was fantastic. very clean.

firts of all the laundry service is no available,i understand is a covid issue but they dont give you alternatives

hotel has extensive grounds with massive swimming pool

place with kids

it is always place for improvement - to make more kids friendly facilities - pool for example

superior hotel, close to the beach, beautiful large rooms, noise elimination, pool, spa - all excellent

after checking in, we looked at the gym, spa, and swimming pool

d building was icy and there was heavy rain and no connection internally to reach restaurant, gym &pool) it's

no room service

room service, charges for entertainment games, no valet service, climate control in room, coffee

spa beauty

even saw a few people use the gym which looked well equipped

* winter cold and icy rain but spa pool was cold

the breakfast on the weekend was very crowded, with a lot of kids, which is understandable but not everyone�

indoor swimming pool could have been a touch warmer

also good for families with kids

time at a adults only hotel, we love kids but it was good to have a peaceful location especially in the pool

time at a adults only hotel, we love kids but it was good to have a peaceful location especially in the pool

suggest the sunbed area on the beach is also made an adults only zone! no younger than 18!!

breakfast, dinner, pool, beach, room, you name it

not sure if the hotel maintains adults only policy as advertised

hotel really offers so much for families than the standard beach and pool type holiday

the organized activities for the kids and the multi sport room! also all 3 pools!

facilities for kids

great kids pools and play area had great time

kids loved the bouncy castle and all the games in the arcade area

wonderful staff. superb food. beautiful pool. great spa.

the kids club is a bit small and it is missing a playground

pricey compared to the other hotels we stayed in during our stay in seville and the golf resort one the jerez

all was good for us not very keen on the separate serena beach bar facility and the service

the outlook over the pool was nice

laundry service needs improvement. it took 3 days to come back to the room..

fantastic breakfast and very professional and warm staff.

great family rooms. patio right near pool area. great for kids playing and parents relaxing.

lovely and clean room, pool area was perfect for kids. excellent variety of food at the buffet.

coffee machine was broken at the pool bar the entire time we were there

such a huge hotel doesn t have a kids club

also, the kids club is in fact in the hotel besides, not inside the hotel, which was not a problem, but we

i liked everything. the spa was smaller than expected but the saunas and bubbel pool were good.

great staff, especially beatriz from the gym

the pool was great, as was the beach, all staff friendly and helpful

facilities were excellent and the sunset view from the beach bar was amazing

kettle in room only coffee maker mini bar was completely empty so no soft drinks or extra water

everything was lovely - roon, breakfast, pool, beach access etc

everything was lovely - roon, breakfast, pool, beach access etc

staff member super friendly, very clean rooms, great wifi throughout the whole hotel, pool, beach bar etc

spacious room. friendly staff nice pool

it was disappointing that a hotel in spain does not use real orange juice at breakfast

would have liked some eggs at the breakfast.

no bar or cafeteria throught the day on specifc times

smell of sulphur, we did not realise that the hotel had a spa with strong smelling spa water

and times for kids clubs etc should ve been better advertised & kids mini disco should ve happened after

aqua gym is good fun too plenty of

wgen i booked it stated children 13 and over were considered adults and therefore could use the spa yet when i

the gym need's a bit of work as some of the equipment were broken

not fault all meals, cleanliness spot on, daughter was disappointed with spa treatment but overall our family

bar food not good quality for the price

gardens, excellent facilities, good choice of restaurants, great service at the kids club, friendly staff

husband would have liked a choice of teas at breakfast particularly the choice of earl grey tea

we were very satisfied with the breakfast

kids friendly and many activities organised

the courtyard bar was not open

the coat hangers bar was too high in the wardrobe, difficult to reach.

bar fine and not expensive

, we didn t take breakfast, the room was very comfortable, was a little disappointed that the spa was closed

family and kids' activities, views of the beach, buffet for each meal.

but with the long queue to the restaurant for breakfast or

the gym is also good, it has great technogym equipment

design, close to the sea, relaxing atmosphere, gym

wifi being cut quite often

every day room service

bed with hard matress. wifi was like dead to very slow .

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

good location and wifi, nice bathroom

parking, close to the shops

to parking lot

there is a sufficiently large free parking area

spacious room, convenient parking, right in the shopping mall and perfect location to see sunset

there is no room service, telephone, complimentary water on arrival in the room and the wifi has a poor

there is indoor pool with whirlpool, sauna , gym and two outdoor pools

of food for breakfast, amazing atmosphere and view by the pool, direct connection to the beach, bar and restaurant

there were some activities during the day in the pool or in the gym and animation at the bar in the evening

loved the beach bar and was a nice surprise to have such good entertainment in the evening

the pool and gardens were lovely and you can walk down to the beach from the hotel

great pool and view

cafe bar at lunch was quite busy some days and you would have to wait.

great swimming pool in front of the sea! very good food and service

worn-out towels, small rooms, no tea/coffee facilities in bedroom, poor snack food at poolside bar and hard to

lots of families with kids

they lost my laundry but have assured me it will be posted back

prices for spa treatments

hydro spa was poor. parking was very expensive.

outdated indoor pool was cold and poorly lit kids club not open in march

the spa was quite small, but everything else was ok

the breakfast was great lots of choices

has an adult and a kids swimming pool

has an adult and a kids swimming pool

the staff is very very helpful, in particular during the breakfast, the staff in the pool bar and the entertainment

a small note about the breakfast, where the natural juice of watermelon and melon weren't in my opinion good

wifi not working, strange pillar in the middle of the room, no view.

and helpful and on hand at what seemed every minute, whether checking in, buying a drink at the bar or being

the only improvable aspect was the wifi, which was not covering my room and the rooftop well enough for my

the room was very clean, the bed was comfy, and the wifi was working well

wifi coverage couldve been better.

there s a really cool vibe and if you are a relaxed person not expecting a king size bed with room service

location and we had a lovely rustic room with a tiny kitchen and fridge in the room

the breakfast is amazing, so much choice, there is something for every taste

nice room, good breakfast, great views

not a lot of vegetarian options for the breakfast 10 eur / pet/ nigh ... quite expensive

the breakfast was fantastic and the roof terrace

breakfast ist wonderful and the location is very central

only adults in the property

a bit more furniture on the roof terrace would be good. wifi didn t work in bedroom

whirl pool is working only in high season july/august

didn't have laundry service over the weekend

were charged 73 for a small bag of laundry

we did not like the rooftop bar at all, it would use a nice refurbishment because it is ran down

everything! friendly staff, perfectly located on the beach, excellent breakfast, easy to find.

lighting from bar accross the street was pointing in our room whole night

laundry service was not available even though it was advertised as available

great room service food and large portions and very reasonable prices

we had to buy it at the bar and take it back to the room

all the hotel staff at reception, bar and restaurant, were very professional, and kind

helpful staff ( especially noelia who was very considerate and understanding when we arrived) the bar staff and

laundry service quite expensive

is weird in 2025), there s no soap dispenser in the separate bathroom area for the bidet, the laundry service

if you go with kids, there is also a park opposite the hotel, so you really have loads of choices

gym not open hotel closed for new year only room service which was 3 expensive sandwiches on the menu spa pool

finally, was able to enjoy the roof top bar and had a great time

had to pay extra for sea view. gym neededore mats. no pool.

various bus lines for cadiz city centre at walking distance, as well as bar and restaurants and supermarkets

nice gym

very good wifi connection

parking is 20e a day room service menu and restaurant on site had no bar food or snack menu.

i found the laundry prices a little bit expensive.

wifi connection in room very bad. no english channels on tv

the wifi didnt work good in the room

i also had a mini fridge in my room and air-conditioning, the wifi was included too

wifi was very patchy, also would have been nice to have tea/coffee facilities in room

the parking was a bit tight. the laundry trolleys only made it more difficult.

hotel bar service could be very slow at times as there are many large golf groups staying here

was two rooms that shared a lockable hallway and found this perfect for traveling with older kids/teens

good bar downstairs and good outdoor seating area

there wasn t any restaurant facilities or room service new year s eve which was

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

room was spacious and the breakfast was great

swimming pool area is lovely

and a dining room where we had a good and well priced a la carte dinner and buffet style breakfast

location, breakfast and rooms very clean.

good quality for the price good parking place good personnel

wifi password is on a sign downstairs, no info in the room, just something to be aware of

parking on site

free car parking place

wifi sometimes dropped out but worked mostly well (not sure if weather also had an impact on this)

the wifi didn't work and there were mosquitos

very clean, helpful staff, nice little gym

clean comfortable rooms and public areas excellent wifi everywhere close to beaches and on main bus route with

wifi went down and was then very slow

in the gym, additional dumbbells, machines, heavier weights, more benches would be a major improvement

again the bar area and array of drinks.

the gym was a good extra, small and not often used

place has a small gym but i could not find a tv remote controller

early check in offered

very atmospheric but comfortable. good breakfast buffet. gym equipment was working when i used.

and the lunch we had was good; great fresh food for kids

room was spacious with a patio that overlooked the pool and a view of the coast

amazing views, great pool, calm environment.

the evening meal was very nice and cooked perfectly, breakfast was a buffet but supplied everything you needed

the hotel bar is well stocked