pool not available

parking lot was a little small

free parking, internet, pool, and fitness center

great spacious room. clean. great breakfast. very friendly staff.

the new cook had a kitchen fire and smoked out the hotel at 4 in the morning and the whole hotel had to be

was also located next to housekeeping so saw dirty laundry every time i entered an exited

the same night, we attempted to use the laundry service down from our room (although, i will note when booking

didn't like the pool was closed and that there wasn't any breakfast the next morning

very clean. plenty of room. pet friendly

the breakfast is great and have varieties

was poor no kitchen ware rooms wasn t close tub was stopped up cleaning had a hole smelled like smoke it was

room had a kitchen

kitchen inside the room

me and my kids had to sleep in my car

there are no curtains so the room is extremely bright because the parking lot lights shine directly at the

there was a hole in the wall by our bed, there was no wifi and there was bed bugs eating us up

there were stray cats all over the parking lot

the staff was pleasant the location was okay parking lot okay near highway and local restaurants and

area was horrible , the grass was overgrown , there were homeless people sleeping in the parking lot , there

the parking

good beverage, breakfast bar

parking wasn't a problem

we didn't get up to go see about breakfast

had a laundry

family and i really enjoyed the pool time

loved the breakfast, the spacious room and the comfortable beds

pool closed too early

gym

good place allowed late check out

wifi worked well in the room

i had booked a non smoking room with two queen beds when we arrived the whole room smelled of smoke cigarettes

the parking was very limited but the motel it s self is nice and they have redid them

parking was not available in overflowing lot

by stores, restaurants, skating and bowling rink, onsite laundry, clean rooms and

didn t have breakfast

better selection for breakfast

breakfast was negligible, extremely limited

i booked it did not mention that the gym area would be closed

parking lot was half roped off so you could only access a small portion and couldn t drive in the

wish we would have known the pool would be closed especially staying 3 days with small child.

site advertises room service

airport shuttle and the staff

the shuttle service was very helpful and the shuttle driver was very friendly and professional

hotel laundry used quarters and no one had any. time for a new payment system

spa tub room water was nasty even after cleaning

no free breakfast for the price of the room

parking with a trailer options- none, no breakfast unless you pay at restraunt - opens after 9am

not have breakfast

only room service was available for soft drinks or water

pool was small and plain. staff was not friendly. older than other westins we ve enjoyed.

spa is lacking

everything is was outdated. the room was outdated and the pool was dirty.

pool nooo sauna well expect to pay for it

laundry facilities a plus

which has a very similar set up, and offers all of the amenities that i mentioned plus free laundry

they have a fitness center and guest laundry room

they do have a nice, little gym, a laundry room, and vending machines

room was spacious and the full kitchenette would ve been very nice had i been staying longer

were in kitchen, also didn t clean the inside of furniture

breakfast was very delightful for my family and i

the coffee in room and at the breakfast bar was truly good coffee

,there was not breakfast. we had to wait long just to get coffee because he did not refill it.

for any hotel), a nice looking lobby, a beautiful fireplace outdoors and indoors, a waterfall pool, nice employees

didn't provide change for laundry, day time valet drivers were cold and quiet

) the laundry room was not as clean as i had hoped

pool was gross, no trash can in room bathroom, keys worked intermittently, laundry on floor didn t work (and

to use 18 quarters to wash & dry laundry cleanliness at the hotel was not to the standard i would expect from

laundry facilities were not working which was

pet friendly! clean. exercise gym. laundry. kitchenette.

light next to the bed didn t work the had to change it out and there was no can opener and no laundry basket

friendly staff. cpeam. pet friendly

24-37th stay, no room service

pet friendly! clean. exercise gym. laundry. kitchenette.

once there though, the grounds were well kept and parking was adequate

based on the fitness center mainly because i'm usually with my kids and can't go to the local gyms

parking was great

elevators, parking lot and my room was very clean

salt water pool and comfortable bed!!!

large room everything worked fantastic breakfast (real eggs

pool was too cold and area could use some cleaning

pool nasty with bugs.

very pet friendly this our goto halfway point from now on much better than the other hotels i have

parking

odor in room noisy from dryer going in laundry room hall carpet dirty plaster on bathroom wall appears old and

was picked up in the shuttle from the airport pretty promptly after arriving

there was a full breakfast buffet

it says airport shuttle but you cannot leave your car at the hotel and catch the shuttle

this laquinta has a pet fee.

the breakfast was good.

the breakfast was delicious each morning

clean gym, big room super nice staff

staff not friendly at all, no room service with out a phone call to front desk, but phone in my room did not

the pool being open

laundry facility were not available on each floor.

on-site breakfast

pool was closed

room near pool 1st floor

breakfast buffet didn t have apple juice

parking lot was trashy. older bathroom tub with stains, mark. bed was not comfortable to me.

location, atmosphere, customer service, housekeeping, breakfast etc

pool was not even the same pool as in the advertisement, and it had been drained

the bed was fantastic. i slept great. breakfast was wonderful.

pool shut, false advertising

breakfast choices were mimimum

everything about this place is ugly. also doesn't have wifi.

is not on the staff, but they didn't have breakfast services at all

the pool and late checkout and early check in

the pool was green

the laundry facility was not working and our kids had to have uniforms washed for the next morning

rooms nice continental breakfast very accommodating friendly staff nice pool have stayed here

has pool

strange access to hotel - go through parking lot of another hotel

of the parking area was cluttered with litter there was a vehicle in the parking lot with flat tires and

location, breakfast

staff are welcoming, great breakfast too

i loved everything except breakfast didn't start early enough

the breakfast bar was filling and had plenty of options: breakfast meats, hard-boiled eggs, scrambled

staff was so friendly, the room was nicer than we anticipated, the breakfast was very good and the location was

but house keeping never came to my room and i had to take my used towels to them in the laundry facility to

when they simply had to walk a few feet to the laundry room and retrieve some

there was no alarm clock in the room or laundry bag

in covid-era hotel stays, the laundry department was very considerate and patient when swapping out linens

i needed to use the washer and dryer but the laundry services noted were only for the hotel

laundry room was out of service

also the laundry facilities are not working as advertised on the website

make sure they had towels needed in rooms but not this hotel it look like they didn't even have a laundry

pool was drained again, we had noted on a previous review several months previously breakfast was

breakfast was just a honey bun and coffee

towels when we arrived had to go to laundry room and wait for towels had to ask for hair dryer

had no quarters for laundry facility

extremely rude staff, dirty laundry in the hallways, foul food at breakfast

the entrance to parking lot was small.

how friendly the ppl was and how clean the room was and the breakfast was good

the location and facilities were fine. the advertised breakfast was a

i have been staying here for 3 weeks and having to get breakfast somewhere else

horrible breakfast. minimal offering at best. no elevator.

breakfast was sad. milk was sour and roll we re out of date.

the milk at breakfast was bad twice in the same week.

location of room 123 is right by the laundry or management area so all we heard all night was the door opening

poor sound proofing you could hear people outside the room talking and the noise from the laundry room which

hotel with the kids running the hall

cleanliness, quick problem free check in, well lit parking area

kruig, bed, coolness of room, wifi, coffee was great in lounge

the only washer and dryer was left unattended by a guest that left wet things , hogging up the laundry facilities

don't use the laundry machines: they eat your laundry

laundry area, ice machine, snack machine room smelled very bad

cute little pool, good ice and vending, laundry facilities etc

nice place, great cost! breakfast was great!

after a long night or day during our daughter's wedding events, and the complimentary morning breakfast on

excellent room, excellent dinner , great parking

and spacious king suite with gas fireplace, huge bath with jetted tub, shower and bidet, comfortable bed, lounge

incredible staff; gorgeous, huge room; spa tub; historic aspects; incredible southern breakfast included; guest

i had dinner in the library bar and it was delicious

the heater was not working properly. the wifi was not working properly.

the breakfast was delicious

kids look forward to going swimming when we go to a hotel

friendly staff, easy access, price, breakfast included.

the pool was open until 10 but no lights on in the area of the outside pool

i had access to fitness the fitness center and laundry room so i didn't have to take home dirty clothes

small pool area

also, i wish the pool was open, i guess the weather was an issue

every person we came into contact with was friendly and the ladies that served at the kitchen were the best

need more parking space

the shower wall, no bag for the ice bucket, room was half vacuumed, bathroom wasn t swept, no laundry bag for

we were by the laundry room and pool

the pool was good

breakfast is always served fresh and the lady is always willing to help with the waffle machine or

parking spaces were very narrow.

we were able to do laundry on site, get a good night's rest, and get our pets out of the 100+ degrees we left

was a man sleeping on the floor of the laundry room preventing us from doing our laundry and creating an awkward

having to schedule pool time.

gym is well equipped - better than most

the breakfast was good but the attendant was not very friendly.

me that there were non smoking rooms then i got there and there wasn t

kids knocking on my door and running

wifi was down at times and room lighting was poor

parking

that they had people who used it as a permanent residence and the room they put us next to, were smoking weed

room was very spacious with a full kitchen

in a quiet part of town. the two room suite was spacious and perfect for a stay with three kids.

in a quiet part of town. the two room suite was spacious and perfect for a stay with three kids.

asked to purchase small carton of milk from kitchen and was told they didn't have milk. come on.

breakfast the next morning was delicious and had something for everyone

smells weird, room floor is bad, bed is not good, they said free breakfast but only coffee in the morning

smelly, unkempt, staff sleeping in the breakfast area, no breakfast, broken fixtures in the room

the bed was very squeaky and the room was a little dirty in the breakfast nook meet at all

creamer for coffee. breakfast was so so mattress o frame squeeke

the breakfast didnt exist and the website does not specify the additional pet fees per night

the breakfast is excellent and it is complete not just continental

parking is kinda crazy but manageable

plenty of parking

arrived late and departed early only experienced the room and breakfast) - free breakfast and wifi

easy access - good breakfast.

room was a designated non smoking room but was located next to the laundry room and cigarette smoke was coming

parking lot is a bit small.

accessibility to parking was ok

need more parking

the parking area is quite small. my partner had no where to park when he arrived from work.

laundry on site very

the washer and dryer are out of order! i really needed to do laundry

the breakfast was like cardboard

room was very convenient to parking

wifi would not work

laundry services doesn't have vending in laundry room

the wifi was pretty slow

booked my room because it had a spa tub

staff was very welcoming and made you feel at home. rooms were clean and hot breakfast was good.

area was great stores are walking distance and it was something for kids to do in the area

no laundry bags to use

tried to get in the guest laundry and the door wouldn't open

the inside pool was loving

they keep it fresh and stocked and the choices of drinks are amazing for breakfast

no wifi in the room

i would really liked to have a laundry bag for dirty bag but it wasn t a big deal.

we especially enjoyed the pool & the lazy river

the buffet breakfast and the overall staff

i did enjoy the poolside bar as well as the amenities of golf swimming in the gym

breakfast was very good but a little pricy.

and we hoped the microwave would work so we could make our breakfast but it didn't work and the wifi was very

no wifi no tv no cell service

wifi was not working

since it was a halloween weekend, the attached bar music was loud till 2am, i booked the room to get rest and

was no breakfast,no wifi, no heat,an the price i was supposed to pay wasn't what i paid for and no tv

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

there were clean towels and soap, and the laundry facilities were reasonably priced

i felt unsafe but there was a security guard walking the parking lot a night

people hanging around in the parking lot

the cleanliness, very lit up at night in the parking lot, and beds were comfortable!

the laundry appliances were also out of order

a laundry bag would be good

the laundry facilities was also broken and not working

we were given room 112, right by the laundry so we listened to that all

the kitchenette. gym and laundry facilities.

the eating area was not available, and the laundry machines were not working

laundry area should have some written rules on how to take turns etc.

com: listing as pet friendly

liked that it had a gym and pool and the beds and bathroom were clean

pool was cloudy and smelled

laundry dryer not working

no soap powder in laundry.

laundry room was out of order, i had to clean my own room like make bed and vaccum, first shift a

great location next to chili s, ihop, gas station, laundry center and

desk and requested more towels and were told no additional towels were available because the laundry had not

pool,the view,near other stores,and the staff and guest were very friendly,a beautiful

the parking was good as well

no wifi or breakfast and i m a member? and it was not put on my hilton s card as a stay

they had a pool and gym if need and in a great location thank you for making an exception and allowing me to

i liked its proximity to river oaks hospital and there was a stackhouse in the parking lot.

laundry room

front desk had me put them in another dryer but the cloths still smelled bad so we took them to laundry

also, there was no on sight laundry facility

gave me one face towel four big towel i called soon as i got in they said they didn t have any laundry i called

she was doing the front desk, laundry and delivering bedding to rooms

walking distance to coin laundry

they should give everyone a refund since there s a laundry list of complaints

didn't have complementary breakfast, nor laundry room ,pool or gym

there was a laundry hamper with a man s shoes, pants, and hats in the closet of our room

to walk to coin laundry in light rain, because facility laundry was out of order

clean, hot water plentiful, laundry for guest use, and filling breakfast

i know how there can be wear and tear i just didn't expect this stay to be something out of a laundry basket

the blind in the windows did not block out the light from the parking lot lights

plenty of space for parking and the room was nice and clean

the wifi information was available on both the cards and in the room, and the wifi worked very well

laundry is super handy

clean. friendly staff. free laundry facilities. nice exercise room.

all the appliances with the kitchen such as pot, spoons, plates and bowls were all already available in the

and i probably would not have stayed if i had known they allowed pets

kitchen

also wasn't made aware of to go bags for breakfast until we asked about what time breakfast was in the morning

it s close to a couple restaurants and has good parking

small pool, terrible breakfast

they are not offering breakfast due to the covid-19 threat but thankfully i booked a suite with a kitchen area

the breakfast staff could have been more friendly and helpful, they helped some and not others.

he stated that the housekeepers hadn t come in to do laundry, so nothing was clean

it was almost 9, but the breakfast area had already been cleaned

very clean and comfortable. nice breakfast. first breakfast iv had in a hotel since covid.

the breakfast wasn't what i had expected

could have had breakfast

gym, laundry, coffee, egg omlet

the breakfast team is diligent and breakfast is great every morning

gym, laundry, coffee, egg omlet

mind you, i am 8 months pregnant with my 2 kids, one of which is

grill by the pool

elevator and laundry room felt like they didn t have air conditioning

everything but didn t do breakfast

pool for kids was nice

lobby, hallways, restaurant and room were clean and bright and welcoming with convenient parking and close

the room service

laundry room had washer, no dryer, out for at least a month

parking

breakfast was good too

the breakfast was excellent. all staff friendly and helpful.

the breakfast was great

taking a shower and trying to relax, the pets of the hotel came out

liked the staff and how quiet it was glad they still had smoking rooms available this day and age definitely a

bathroom door was broken would not shut. lots of weed smoking

shut off after 15 minutes wouldn't work, wifi brutal slow, no hot water in shower, but hot water in the sink

had very bad wifi signal. i am not happy for this.

laundry room and gym wasn't included, and we didn't know they were remodeling, so we couldn't clean

no laundry (broke); pool is poor condition.

the site said breakfast there wasn't any i had kids with me we had to go buy breakfast for the whole site

pest problem, the pool was gross, the fire pit was full of cigarette butts, the walk way around the pool and

i was very sorry for the bartender, who had no assortment at all to offer guests and make some money

the laundry room was right above our room. too loud!

the gym was good and laundry room perfect

the laundry room was down.

no bags for laundry

dryer in guest laundry didnt work, after 40minutes clothes still wet had to hang them up in room room bathroom

you can t stand next to it you have to angle it into the bathroom - sheets were stained, no diy laundry faculty

$75 pet fee holy cow!!!!!!! that's the price of a whole other night at a cheaper hotel!

i didn t like that we were unable to enjoy the bar and good redon service .

location and hotel was nice. room was clean, restaurant and bar inside were also nice.

plus since we had a pet with us, there was a non-refundable $75 pet deposit --- and i was terribly surprised

breakfast was quite skimpy

breakfast was enough to get going, but not much protein

yogurt, fruit, cereal is about it for breakfast

breakfast wasn't great looking, but we didn't have time to eat so not that important

waffles were good. the fruit was always fresh, and there was a nice selection of breakfast bars.

kids really enjoyed the pb&j ud83eudd23

the parking lot was to small concrete problems

staff very pleasant and accommodating. breakfast has a variety of sort. pool is clean.

staff very pleasant and accommodating. breakfast has a variety of sort. pool is clean.

there were several men in the back parking lot smoking marijuana and very loud

convenient location, very nice guest laundry

space, pet friendly and free guest laundry

all of the little extras like the meet and greet and free laundry were totally unexpected but appreciated

the decor was pleasant and the free laundry was great!

the room...the kitchen..the laundry

overnight laundry staff was a bit noisy with careless shuffling and music

comfort of the suites, full kitchen, access to laundry room, and less then a mile from the mall

room was dirty, bed had bed bugs and guest had pet dogs that barked all night.

no disposals for pet feces

kitchen/bath floors sounded sticky when we walked, no elevator so carry everything up very short

so with travel plans ahead, i wanted to do laundry

the laundry room is small and not secluded for an extended stay hotel and has been out of order for

the room was clean and it was a surprise to have a full kitchen

that the parking lot was getting repaved when we arrived and was not informed.

the staff was very friendly. plenty of parking.

the kids enjoyed the pool.

everything except the kitchen floor and bathtub was good.

great rooms with full kitchen

i ll be glad when the full breakfast is back.

was super helpful and very attentive as i walk in and doing the check in process the young man at breakfast

needed more options for the breakfast

breakfast, they charged me twice the first night and kicked us out on the third day right after we

no breakfast, no elevator, no ice machine

breakfast...lack of variety.

parking is not great

great breakfast

parking. lot was small, not enough parking spaces near main entrance.

the in room kitchen

breakfast was good, the room was great, hotel seems more hidden, street looks more like a driveway

breakfast was great and well maintained.

breakfast could have a been a little better

updated, reasonably priced, simple breakfast and free snacks for the road and best of all pet friendly

really warm indoor pool , located by mall and restaurants

safe, free parking, great breakfast has always been included is now $11

pool is too much chemicals face felt burnt for days and had to go buy extra at pharmacy

morning peak check out time the elevators are tied up by cleaning crew with trash cans and laundry carts

couldn t use the laundry as receptionist couldn t give us any quarters

breakfast was served until 10am

love the staff! elevators were not working whole stay! pool was great!

the property was in a nice area. indoor pool. hot breakfast.