breakfast was quite skimpy

breakfast wasn't great looking, but we didn't have time to eat so not that important

yogurt, fruit, cereal is about it for breakfast

would have loved the breakfast to have a few more options

the breakfast is simple, small variety of choices

breakfast, they charged me twice the first night and kicked us out on the third day right after we

i left to early for breakfast dining area look nice

breakfast...lack of variety.

no breakfast, no elevator, no ice machine

the breakfast was not good an it was not in a good

liked the kitchenette. room was a nice size. most of the staff were nice.

just wish the facilities like the pool & gym were open & that we could ve have breakfast

very clean and nice rooms. and a great breakfast bar.

just wish the facilities like the pool & gym were open & that we could ve have breakfast

the staff were exceptionally nice, the breakfast was great, the rooms were great

elevator and laundry room felt like they didn t have air conditioning

the pool it was advertised as a heated indoor pool but the water was too cold for a indoor pool

had to go next door to another hotel to use pool

the hot breakfast and the room

inside pool. comfortable beds. clean rooms. breakfast.

laundry room had washer, no dryer, out for at least a month

close proximity to airport,restaurants shopping, and breakfast.

parking

very clean, comfortable, newer hotel. full hot breakfast.

the breakfast was excellent. all staff friendly and helpful.

the laundry appliances were also out of order

a laundry bag would be good

the laundry facilities was also broken and not working

the kitchenette. gym and laundry facilities.

we were given room 112, right by the laundry so we listened to that all

gym, laundry, coffee, egg omlet

gym, laundry, coffee, egg omlet

i was charged a pet fee without being told there was a fee

breakfast was slightly chaotic.

parking is limited.

pool,the view,near other stores,and the staff and guest were very friendly,a beautiful

did not like that the swimming pool was outside

outdoor pool

was very comfortable, layout of the hotel was logical and accessible, swimming pool looked inviting, desk staffed

i liked its proximity to river oaks hospital and there was a stackhouse in the parking lot.

laundry is super handy

clean. friendly staff. free laundry facilities. nice exercise room.

my kids loved the kitchen and full sized refrigerator.

kitchen

the little kitchen area; a scratcher-sponge would have been helpful for washing up and wiping the sink and

i know how there can be wear and tear i just didn't expect this stay to be something out of a laundry basket

clean, hot water plentiful, laundry for guest use, and filling breakfast

at pool and breakfast bar

typical free continental breakfast. cleanly displayed and orderly.

wifi didn't work and staff not able/willing to help

the eating area was not available, and the laundry machines were not working

laundry area should have some written rules on how to take turns etc.

had reservations and found that when i arrived we could not use them due to not being pet friendly

pool was locked and closed

breakfast was great, room was clean, pool was very dirty.

smelly, unkempt, staff sleeping in the breakfast area, no breakfast, broken fixtures in the room

smells weird, room floor is bad, bed is not good, they said free breakfast but only coffee in the morning

the bed was very squeaky and the room was a little dirty in the breakfast nook meet at all

the breakfast didnt exist and the website does not specify the additional pet fees per night

the breakfast was almost non-existent

the parking is not so good there. i would overlook it because the hotel was clean.

breakfast had eggs, ham, buscuits, gravy and more

the pool was open and was really nice

everything staff room best breakfast pool

i booked this hotel over others because they told me the day before that the pool was open

parking was on-site

kids knocking on my door and running

it was quiet. it was nice and it was very clean! the breakfast was excellent.

plenty parking

that they had people who used it as a permanent residence and the room they put us next to, were smoking weed

i would really liked to have a laundry bag for dirty bag but it wasn t a big deal.

the hotel was clean, the pool was nice, the view from the rooftop bar was nice

brand new beautiful facility! loved the room, everything new and chic. also loved the bar area.

i wished i would ve been closer to the view over the golf course as the room stated

i love the location, scenery, pool, and breakfast.

tried to get in the guest laundry and the door wouldn't open

no laundry bags to use

the inside pool was loving

they keep it fresh and stocked and the choices of drinks are amazing for breakfast

pool was closed for cleaning so that was unfortunate

laundry services doesn't have vending in laundry room

the pool needed cleaning and the gym only had 3 pieces of equipment and one was out of order.

really the only complaint i had was the wifi didn t work. this was very aggravating!

and well lit parking

area was great stores are walking distance and it was something for kids to do in the area

laundry on site very

the washer and dryer are out of order! i really needed to do laundry

the property is great... the rooms were clean and the wifi was awesome.

the breakfast was like cardboard

they accomodated us with a handicapped parking spot and a room on the first floor because my wife is handicapped

room was a designated non smoking room but was located next to the laundry room and cigarette smoke was coming

pros: wifi was exceptional for a hotel

lastly, parking was free, yay

parking lot is a bit small.

breakfast was decent for quick and go

breakfast was kinda yucky.

location, breakfast

the room was supper cold when we arrived and breakfast was great. would stay again.

staff was so friendly, the room was nicer than we anticipated, the breakfast was very good and the location was

breakfast could have been a little tastier. little bit more salt.

the laundry facility was not working and our kids had to have uniforms washed for the next morning

one entrance to parking lots of lights

hotel was clean, staff was very helpful, the breakfast was excellent and there were lots of places close by to

rooms nice continental breakfast very accommodating friendly staff nice pool have stayed here

parking lot rough, under renovation. price is higher than i think it should be!

the service and breakfast were amazing

dirty towels, no breakfast, only 2 lights working.

the room was completely unsanitary and there was no continental breakfast only

breakfast choices were mimimum

the pool was green

pool

up my king room and charged a up charge for a room two full size beds because my king room was a smoking room

the staff was so friendly! breakfast was great and very thing was fresh.

breakfast wasn't that good.

even though it was non smoking, it smells like smoke

laundry facility were not available on each floor.

parking was a little tight

breakfast was very good with lots of choices

the pool was small.

the breakfast bar is one of the best i ve experienced

odor in room noisy from dryer going in laundry room hall carpet dirty plaster on bathroom wall appears old and

hotel staff were great pool was excellent

location provided easy access and parking

bagged breakfast was a bit lacking (because of the covid-19 situation no breakfast served) with two small

they allowed us to do a late check out which helped us tremendously

pet friendly! clean. exercise gym. laundry. kitchenette.

light next to the bed didn t work the had to change it out and there was no can opener and no laundry basket

have preferred to be on 1st floor due to pets

it's a store located in the same parking lot and a store across the street

friendly staff. cpeam. pet friendly

they need to do better with the pool!!!

pet policy

very pet friendly this our goto halfway point from now on much better than the other hotels i have

great breakfast and the staff was friendly. the parking lot could use some work though.

the water temp of the indoor pool was ice cold and the air was blasting couldn t enjoy

they don t have free breakfast an they re wifi isn t strong .

elevators, parking lot and my room was very clean

my son loved the free wifi

based on the fitness center mainly because i'm usually with my kids and can't go to the local gyms

kids friendly, nice workers!

electrical outlets and charging ports, all appliances looked nearly brand new, a wonderful free breakfast (they

breakfast could of been better

,there was not breakfast. we had to wait long just to get coffee because he did not refill it.

better if breakfast served at 6 instead of 7am

pool and entrance with fountain.

they have a fitness center and guest laundry room

laundry facilities a plus

which has a very similar set up, and offers all of the amenities that i mentioned plus free laundry

they do have a nice, little gym, a laundry room, and vending machines

t like the fact you re paying for a room with a kitchen but you how to go to the front desk to get everything

included sitting room and kitchen

$100 pet fee was way too much

room was very spacious with a full kitchen

breakfast the next morning was delicious and had something for everyone

good breakfast

wifi was not working

was no breakfast,no wifi, no heat,an the price i was supposed to pay wasn't what i paid for and no tv

and we hoped the microwave would work so we could make our breakfast but it didn't work and the wifi was very

since it was a halloween weekend, the attached bar music was loud till 2am, i booked the room to get rest and

no wifi no tv no cell service

pool was not open for the kids

parking lot was half roped off so you could only access a small portion and couldn t drive in the

friendly people. well lit parking. nice and quiet.

airport shuttle and the staff

site advertises room service

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

there were clean towels and soap, and the laundry facilities were reasonably priced

large parking lot, comfortable and clean bed, spacious room and relatively clean bathroom

the cleanliness, very lit up at night in the parking lot, and beds were comfortable!

the evening there were a lot of people in the parking lot under the room windows, probably not hotel guests, it

hotel laundry used quarters and no one had any. time for a new payment system

the swimming pool.

the faculty was great! the bar & grill also wonderful!

kids running in the hallway like it was a play ground and a birthday party next door and me trying

size of the room, food portions in the restaurant, kids enjoyed the pool.

laundry room was out of order, i had to clean my own room like make bed and vaccum, first shift a

laundry dryer not working

just like if you left your wet clothes in the laundry machine for two weeks

after stepping off the the elevator there was laundry scattered up and down the hallway, and along with the

no onsite laundry

he stated that the housekeepers hadn t come in to do laundry, so nothing was clean

advertised breakfast no

the breakfast wasn't what i had expected

it was almost 9, but the breakfast area had already been cleaned

very clean and comfortable. nice breakfast. first breakfast iv had in a hotel since covid.

there was a laundry hamper with a man s shoes, pants, and hats in the closet of our room

they should give everyone a refund since there s a laundry list of complaints

to walk to coin laundry in light rain, because facility laundry was out of order

didn't have complementary breakfast, nor laundry room ,pool or gym

walking distance to coin laundry

everything except the kitchen floor and bathtub was good.

everything plus the room have stove little to my knowledge wasn't expecting the residents to have kitchen but

then, we called to front desk to get covers for my kids, and they were completely out of covers

i had been sent an early check in email at 9am and then the cancelation at 3pm

it was very clean, convenient parking, close to stores and restaurants

so with travel plans ahead, i wanted to do laundry

the laundry room is small and not secluded for an extended stay hotel and has been out of order for

room service did not show up

pool closed

the breakfast was awesome

gave me one face towel four big towel i called soon as i got in they said they didn t have any laundry i called

she was doing the front desk, laundry and delivering bedding to rooms

you had to exchange your laundry; check out pots and pans as if it was a library of sorts

also, there was no on sight laundry facility

laundry room

laundry room and gym wasn't included, and we didn't know they were remodeling, so we couldn't clean

no laundry (broke); pool is poor condition.

i was very sorry for the bartender, who had no assortment at all to offer guests and make some money

the ice machine did not work , the pool was filthy

food was good, the location work really well and parking was kind of ok( employees had the good

in covid-era hotel stays, the laundry department was very considerate and patient when swapping out linens

but house keeping never came to my room and i had to take my used towels to them in the laundry facility to

there was no alarm clock in the room or laundry bag

i needed to use the washer and dryer but the laundry services noted were only for the hotel

when they simply had to walk a few feet to the laundry room and retrieve some

towels when we arrived had to go to laundry room and wait for towels had to ask for hair dryer

extremely rude staff, dirty laundry in the hallways, foul food at breakfast

had no quarters for laundry facility

loved the pool!

everything rooms was spacious bed was comfortabke workers was very nice hotel was very clean nd breakfast was

you can t stand next to it you have to angle it into the bathroom - sheets were stained, no diy laundry faculty

the pool was really dirty.

had to take stairs (8th and 12th floors)upon arrival and departure with luggage and 4 kids 5 years and younger

the wifi was not great

bed was supper comfortably. easy parking. other restaurants close.

wifi

liked the staff and how quiet it was glad they still had smoking rooms available this day and age definitely a

it was ok but i was in a smoking room and i didnt want it

had very bad wifi signal. i am not happy for this.

thing i didn t like was the fact that i am a human and however, i chose or the computer chose a smoking room

overnight laundry staff was a bit noisy with careless shuffling and music

comfort of the suites, full kitchen, access to laundry room, and less then a mile from the mall

didnt like that the parking like was dark

it was a spacious room, and loved the kitchen.

the refurbished suite set up kitchen/bath floors sounded sticky walking on it,no elevator so carry everything

i enjoyed the breakfast. and the laundry was convenient and free.

i found out on my second night that even the laundry services are free so that was great

all of the little extras like the meet and greet and free laundry were totally unexpected but appreciated

space, pet friendly and free guest laundry

staff didn't know where laundry room was located had to call someone else and ask where it was

also the laundry facilities are not working as advertised on the website

laundry room was out of service

make sure they had towels needed in rooms but not this hotel it look like they didn't even have a laundry

wifi worked with laptop but not phone

breakfast it was awful honey buns and coffee really?

the laundry room was down.

dryer in guest laundry didnt work, after 40minutes clothes still wet had to hang them up in room room bathroom

no bags for laundry

the laundry room was right above our room. too loud!

the gym was good and laundry room perfect

the breakfast was delicious. located in a great area.

additionally, it stated it had airport shuttle that wasn t true either

no airport shuttle service even though that was listed on the website, had to take an uber

excellent hotel clean rooms first class breakfast ud83dudc4d

the pool wasn't open.

limited parking 2

breakfast and brunch were also to die for

incredible southern breakfast included; guest pantry - fully loaded, utilizing honor system; cozy bar with

& utterly gorgeous inn stunning, opulent room huge, comfortable bed lovely staff great breakfast free

kept getting night room service order wrong, had to make several trips

the parking was very limited but the motel it s self is nice and they have redid them

parking was not available in overflowing lot

we were able to do laundry on site, get a good night's rest, and get our pets out of the 100+ degrees we left

was a man sleeping on the floor of the laundry room preventing us from doing our laundry and creating an awkward

entire way the lobby breakfast area is arrange also spacious the room beyond more than what i expected

gym and pool were adequate for our needs

there was a variety of items available. hot coffee and breakfast sandwiches.

we also utilized the outdoor pool and the gym which are well maintained

good to have a gym

parking and clean

it was untidy around the pool area

like the complimentary free breakfast and free parking and the building was very secured for your

i loved everything about the westin hotel. the food was delicious and the spa was superb!

the kids night request wasn t what we expected

only room service was available for soft drinks or water

comfort, cleanliness, professionalism of staff , appreciation of pet friendly policy

pet friendly/ professional staff/comfortable

pool was gross, no trash can in room bathroom, keys worked intermittently, laundry on floor didn t work (and

for keurig machine, maid said they were all out of regular coffee pods; washing machine in guest laundry out of

) the laundry room was not as clean as i had hoped

to use 18 quarters to wash & dry laundry cleanliness at the hotel was not to the standard i would expect from

laundry facilities were not working which was

kitchen facilities(included everything we needed)

i loved the kitchen and the beds were comfortable

the size of the pool.

expected to pay a pet fee of $15 or $25 for one night for our small dog that stays with us at all times

pool gate was wide open the the parking lot and there were men drinking out by the bbq grill

good place allowed late check out

had a laundry

too complicated to get on the wifi

i needed a quiet, clean, hotel with a few amenities, like a refrigerator, microwave, and hot breakfast

pool was cloudy dark green color

clean easy in and out, could use a little more parking as several trucks and trailers used the lot, was a good

very quiet and pet friendly

the wifi was a little slow.

good beverage, breakfast bar

we don't eat breakfast any day there.

a lot of people hanging out in the parking lot making it uncomfortable for others

i did not like the fact that my room faced the interstate and parking lot and i could hear all of the traffic

updated, reasonably priced, simple breakfast and free snacks for the road and best of all pet friendly

breakfast was definitely lacking.. bottle of water and cereal granola bar nothing for gf

location is great. beds are really comfy. room is very spacious. pool is great too

pool is too much chemicals face felt burnt for days and had to go buy extra at pharmacy

free parking

with the pets the owner don’t really control there pets n they r very inconsiderate of people n kids but other

room service personnel was very rude when our order was called n

pool is huge must have a reservation for a time slot

i did not want to clean all day so my husband and sun spent more time to with my clients and her kids in their

needs more parking

the pool water was a little chilly, that's not the hotel's fault, but the pool was very nice

the staff an pool

they had an outdoor pool, would prefer hotels with indoor pools

small pool

couldn t use the laundry as receptionist couldn t give us any quarters

morning peak check out time the elevators are tied up by cleaning crew with trash cans and laundry carts

i liked the location, the cleanliness of my room, friendly staff, and the breakfast.

every thing. breakfast was awesome especially the breakfast staff.

love the staff! elevators were not working whole stay! pool was great!

loved having laundry facilities and the room was spacious

the location was great and the breakfast was fine. really appreciated the laundry room!

very quiet, easy parking lot access, restaurants just across parking lot

for that nice of hotel there was no lounge and very limited breakfast.

quiet, safe area, free parking, kind employees, decent breakfast and nice view of the lake

this one had an easy to use laundry room, great lobby/breakfast, and friendly staff

my husband and i did have breakfast at the hotel, and it was very good

the front desk, the bar staff and coffee/breakfast staff

a dirty towel sitting at the bathroom entrance, upon further investigation, i also found a used bar of soap in

they didn t have no inside pool or hot tub

wifi worked well in the room

by stores, restaurants, skating and bowling rink, onsite laundry, clean rooms and

better selection for breakfast

breakfast wasud83dudc4e

we couldn't try the breakfast because of virus

good breakfast

pool was small and crowded

convenient and clean, indoor pool was fun for kids

hotels i have stayed in located in the area at the same price offer a breakfast bar or something of free

plenty of parking at no charge

breakfast bar was good

i had booked a non smoking room with two queen beds when we arrived the whole room smelled of smoke cigarettes

there were stray cats all over the parking lot

the staff was pleasant the location was okay parking lot okay near highway and local restaurants and

there was a hole in the wall by our bed, there was no wifi and there was bed bugs eating us up

was poor no kitchen ware rooms wasn t close tub was stopped up cleaning had a hole smelled like smoke it was

kitchen inside the room

there are no curtains so the room is extremely bright because the parking lot lights shine directly at the

me and my kids had to sleep in my car

room had a kitchen

inside pool was too cold to swim.

free parking, internet, pool, and fitness center

great spacious room. clean. great breakfast. very friendly staff.

free parking, internet, pool, and fitness center

breakfast, room, and gym was good. staff was welcoming.

was also located next to housekeeping so saw dirty laundry every time i entered an exited

the same night, we attempted to use the laundry service down from our room (although, i will note when booking

the only thing that i like it is homey and it s pet friendly.

that i could not get my fire stick to work at because the wifi internet connection was real, real bad and was

the pool was green and looked unsanitary. needs to be cleaned and looked at.

the continental breakfast spread had a good variety and plenty of space to sit and eat

didn t eat breakfast.

staff, room, breakfast

nice, clean room. fitness center although it says it's closed

the pool was horrible! very green and algae filled. there is no filtration system on it.

they didn t use any protection for the covid when going through the hotel using, using the laundry, or using

great staff, breakfast was nice, and loved the cleanliness

no shade in the parking lot

dirty carpet, desks just not very clean

location, safe and bright parking at night, very nice lobby and friendly staff, nice free