we were by the laundry room and pool

the shower wall, no bag for the ice bucket, room was half vacuumed, bathroom wasn t swept, no laundry bag for

pool was open but cold, according to my family

like the hotel staff and the free breakfast and the room was very clean and neat

wifi was slow

i had access to fitness the fitness center and laundry room so i didn't have to take home dirty clothes

room service was practically non existent even when asked just for towel change and trash removal

didn t like that fact that there were some kids right a above me and they were running and jumping and i could

need more parking space

you could do a whole lot better with a better kitchen staff

the breakfast wasn t a hot breakfast which is understandable given covid-19

more lighting on north end of parking lot

the heater was not working properly. the wifi was not working properly.

we couldn t get into the pool. a storm come through and messed up the cleaning system

i enjoyed a morning workout on the nice gym

cute little pool, good ice and vending, laundry facilities etc

the only washer and dryer was left unattended by a guest that left wet things , hogging up the laundry facilities

don't use the laundry machines: they eat your laundry

laundry area, ice machine, snack machine room smelled very bad

fact that we booked 5 smoking rooms & only 3 were actually smoking

poor sound proofing you could hear people outside the room talking and the noise from the laundry room which

location of room 123 is right by the laundry or management area so all we heard all night was the door opening

great breakfast, love the cinnabon cinnamon rolls, omelet were very tasty. staff very friendly

heard some young kids around midnight ripping and romping, but it wasn't a big deal, just woke us up for a moment

indoor pool

i have been staying here for 3 weeks and having to get breakfast somewhere else

the milk at breakfast was bad twice in the same week.

horrible breakfast. minimal offering at best. no elevator.

advertise continental breakfast but all they had on one occasion was a brown bag of items and the next few days

morning staff clueless about grab and go breakfast

i had booked a non smoking room with two queen beds when we arrived the whole room smelled of smoke cigarettes

wifi worked well in the room

) the laundry room was not as clean as i had hoped

for keurig machine, maid said they were all out of regular coffee pods; washing machine in guest laundry out of

to use 18 quarters to wash & dry laundry cleanliness at the hotel was not to the standard i would expect from

room was dirty, the pool and hot tube was not usable and there were dirty laundry left in our room from another

pool was gross, no trash can in room bathroom, keys worked intermittently, laundry on floor didn t work (and

we were able to do laundry on site, get a good night's rest, and get our pets out of the 100+ degrees we left

was a man sleeping on the floor of the laundry room preventing us from doing our laundry and creating an awkward

the breakfast was so convenient and delicious

i love the vanity mirror in the bath and the kitchen was amazing!!!

the breakfast was good but the attendant was not very friendly.

comfort, cleanliness, professionalism of staff , appreciation of pet friendly policy

and i wish there was a vending machine or some option for a drink or snack since there is no room service due

loved that is pet friendly as well

clean, good bar , friendly staff in great location

pool nooo sauna well expect to pay for it

incredible staff; gorgeous, huge room; spa tub; historic aspects; incredible southern breakfast included; guest

the library bar was intimate and charming!

our room was huge and had a large bathroom with spa bath too

& utterly gorgeous inn stunning, opulent room huge, comfortable bed lovely staff great breakfast free

after a long night or day during our daughter's wedding events, and the complimentary morning breakfast on

clean great breakfast nice comfy beds

swimming pool was a bonus and the staff very friendly

good to have a gym

to pay for wifi that should be free but the free wifi is hard to connect too

parking and clean

there were stray cats all over the parking lot

the staff was pleasant the location was okay parking lot okay near highway and local restaurants and

there was a hole in the wall by our bed, there was no wifi and there was bed bugs eating us up

laundry room was out of service

make sure they had towels needed in rooms but not this hotel it look like they didn't even have a laundry

also the laundry facilities are not working as advertised on the website

pool was out of service and it was labor day weekend also they have carpet in a pet friendly hotel and my daughter

no amenities, fitness room, pool, etc. no working tv in room and no one to address tv issue.

had no quarters for laundry facility

extremely rude staff, dirty laundry in the hallways, foul food at breakfast

towels when we arrived had to go to laundry room and wait for towels had to ask for hair dryer

wifi was excellent for both up time and responsiveness

i had a nice view of the pool which was very cool

but house keeping never came to my room and i had to take my used towels to them in the laundry facility to

in covid-era hotel stays, the laundry department was very considerate and patient when swapping out linens

i needed to use the washer and dryer but the laundry services noted were only for the hotel

when they simply had to walk a few feet to the laundry room and retrieve some

there was no alarm clock in the room or laundry bag

in a quiet part of town. the two room suite was spacious and perfect for a stay with three kids.

the breakfast sausage.

asked to purchase small carton of milk from kitchen and was told they didn't have milk. come on.

location. exterior. parking.

in a quiet part of town. the two room suite was spacious and perfect for a stay with three kids.

and we hoped the microwave would work so we could make our breakfast but it didn't work and the wifi was very

since it was a halloween weekend, the attached bar music was loud till 2am, i booked the room to get rest and

wifi was not working

was no breakfast,no wifi, no heat,an the price i was supposed to pay wasn't what i paid for and no tv

no wifi no tv no cell service

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

there were clean towels and soap, and the laundry facilities were reasonably priced

the evening there were a lot of people in the parking lot under the room windows, probably not hotel guests, it

parking in front of the room was a bonus

the area didn t feel safe, lots of homeless and shady people on the parking lot, making lots of noise through

also, there was no on sight laundry facility

laundry room

front desk had me put them in another dryer but the cloths still smelled bad so we took them to laundry

gave me one face towel four big towel i called soon as i got in they said they didn t have any laundry i called

you had to exchange your laundry; check out pots and pans as if it was a library of sorts

laundry dryer not working

no soap powder in laundry.

no onsite laundry

only hotel with laundry and have a separate space to keep food

desk and requested more towels and were told no additional towels were available because the laundry had not

they should give everyone a refund since there s a laundry list of complaints

there was a laundry hamper with a man s shoes, pants, and hats in the closet of our room

to walk to coin laundry in light rain, because facility laundry was out of order

walking distance to coin laundry

didn't have complementary breakfast, nor laundry room ,pool or gym

was poor no kitchen ware rooms wasn t close tub was stopped up cleaning had a hole smelled like smoke it was

kitchen inside the room

there are no curtains so the room is extremely bright because the parking lot lights shine directly at the

me and my kids had to sleep in my car

room had a kitchen

free parking, internet, pool, and fitness center

was very professional and courteus, the lady serving the breakfast was very attentive really a pleasure to meet

staff were great and cordial. the breakfast was delicious. be back soon.

parking lot little congested

pool was not heated

the parking was very limited but the motel it s self is nice and they have redid them

parking was not available in overflowing lot

hotel laundry used quarters and no one had any. time for a new payment system

the pool was broke

the pool was not opened and that disappeared my family

the room was very comfortable and there were plenty of parking spots as well

the in hotel sports bar was nice

he stated that the housekeepers hadn t come in to do laundry, so nothing was clean

the breakfast wasn't what i had expected

it didn’t have breakfast

breakfast: really awful coffee, toaster waffles, some cereal, apples/oranges; yogurt once, mini

could have had breakfast

was also located next to housekeeping so saw dirty laundry every time i entered an exited

the same night, we attempted to use the laundry service down from our room (although, i will note when booking

hotel in room was clean very nice furnishings pet friendly and close to everythin

pet friendly, nice and attentive staff

didn't like the pool was closed and that there wasn't any breakfast the next morning

wifi don't work

wifi at all

liked the staff and how quiet it was glad they still had smoking rooms available this day and age definitely a

it was ok but i was in a smoking room and i didnt want it

the wifi didn't pick up in my room, but i was too tired to really use it

no bags for laundry

the laundry room was right above our room. too loud!

the gym was good and laundry room perfect

the laundry room was down.

dryer in guest laundry didnt work, after 40minutes clothes still wet had to hang them up in room room bathroom

no laundry (broke); pool is poor condition.

laundry room and gym wasn't included, and we didn't know they were remodeling, so we couldn't clean

the bar was not stocked

the bed was super comfy i slept well!! parking was good as well. the hotel was quiet no noise

the gym

breakfast meat is always dried out ( like it's been microwaved too long) the lady that runs the kitchen on

breakfast and pool

additionally, it stated it had airport shuttle that wasn t true either

the parking lot was to small concrete problems

the pool was small

you can t stand next to it you have to angle it into the bathroom - sheets were stained, no diy laundry faculty

fact that a cop car is constantly patrolling the parking lot with his lights on, give a beautiful hotel a lurking

pool and gym area next door to a nice restaurant, dragos, handy to get to from the

the parking

paid wifi

airport shuttle and the staff

friendly people. well lit parking. nice and quiet.

no tv or wifi

site advertises room service

the shuttle service was very helpful and the shuttle driver was very friendly and professional

which has a very similar set up, and offers all of the amenities that i mentioned plus free laundry

they do have a nice, little gym, a laundry room, and vending machines

laundry facilities a plus

they have a fitness center and guest laundry room

wifi was decent enough for watching videos

i enjoyed the breakfast. and the laundry was convenient and free.

convenient location, very nice guest laundry

space, pet friendly and free guest laundry

the decor was pleasant and the free laundry was great!

all of the little extras like the meet and greet and free laundry were totally unexpected but appreciated

comfort of the suites, full kitchen, access to laundry room, and less then a mile from the mall

overnight laundry staff was a bit noisy with careless shuffling and music

we went to dunkin' donuts and left them in the kitchen in the box over night and ants took them over

room was clean based off of the red roof inn which wasn't, there was front desk call, a kitchenette and good

it has the mini kitchen and the freezer kept my ice cream frozen

,there was not breakfast. we had to wait long just to get coffee because he did not refill it.

breakfast could of been better

better if breakfast served at 6 instead of 7am

for any hotel), a nice looking lobby, a beautiful fireplace outdoors and indoors, a waterfall pool, nice employees

breakfast was great

so with travel plans ahead, i wanted to do laundry

the laundry room is small and not secluded for an extended stay hotel and has been out of order for

that the parking lot was getting repaved when we arrived and was not informed.

no inside pool and the pool outside was not ready.

the parking lot was bumpy.

no towels at pool

not much parking

the pool was closed. did not have house keeping daily. had to request clean towels and linen.

parking was great

the grille and bar is great (a little pricey for mixed drinks, but the atmosphere is enjoyable)

pool was dirty

staff was amazing and friendly. room was really comfortable. breakfast had good variety.

everything plus the room have stove little to my knowledge wasn't expecting the residents to have kitchen but

great rooms with full kitchen

location was not easy to find the parking lot had dips in it and there wasn t enough parking and there were

pool shut, false advertising

the staff was so friendly! breakfast was great and very thing was fresh.

parking lot was trashy. older bathroom tub with stains, mark. bed was not comfortable to me.

the pool was closed , we swim year around

the a/c system was broken in the smoking room

the laundry facility was not working and our kids had to have uniforms washed for the next morning

location breakfast

the location the breakfast was great it was clean and comfortable i had a great stay

breakfast was fabulous and over the top quality and selection

parking.

laundry facility were not available on each floor.

breakfast was nice, and the pool was clean.

location front desk was helpful breakfast was very good

breakfast was very good with lots of choices

great breakfast. enjoyed using microwave at front desk for a late dinner.

room was a designated non smoking room but was located next to the laundry room and cigarette smoke was coming

the breakfast was ok and the location was awesome

accessibility to parking was ok

pros: wifi was exceptional for a hotel

parking for handicap not close to the door.

the service and breakfast were amazing

the pool and late checkout and early check in

has both smoking and non smoking rooms, one or two beds, coffee and breakfast included in the mornings

dirty towels, no breakfast, only 2 lights working.

the room was completely unsanitary and there was no continental breakfast only

the washer and dryer are out of order! i really needed to do laundry

laundry on site very

wifi password wasn t right, tried to ask the front desk but wasn t much of any help sheets

room was very convenient to parking

they accomodated us with a handicapped parking spot and a room on the first floor because my wife is handicapped

laundry services doesn't have vending in laundry room

location, personal, laundromat, parking

my kids kept wanting to open the curtains, but when they did there was a vehicle a few feet away

breakfast was fantastic

the friendly staff and inside pool. great location

large room everything worked fantastic breakfast (real eggs

pool was super cold & the sun doesn t shine in on the pool

good breakfast

gym was closed and has been for awhile

pool was too cold and area could use some cleaning

no laundry bags to use

tried to get in the guest laundry and the door wouldn't open

the breakfast was great

they keep it fresh and stocked and the choices of drinks are amazing for breakfast

the room and the kitchen bathroom was fine too

odor in room noisy from dryer going in laundry room hall carpet dirty plaster on bathroom wall appears old and

parking (not hotel fault) custoners parking over two lines

location, great staff, great breakfast

the bathroom floor had pet fur from previous customers and the bed skirt was dirty

we liked that we could bring our pets.

pet friendly! clean. exercise gym. laundry. kitchenette.

light next to the bed didn t work the had to change it out and there was no can opener and no laundry basket

was perfect until a week after the stay i got a $75 pet charge for one night

clean & pet friendly

room ,,,,,living room with sofabed,,,,kitchen

staff are welcoming, great breakfast too

breakfast could have been a little tastier. little bit more salt.

location, breakfast

the breakfast bar was filling and had plenty of options: breakfast meats, hard-boiled eggs, scrambled

staff was so friendly, the room was nicer than we anticipated, the breakfast was very good and the location was

loved having laundry facilities and the room was spacious

the location was great and the breakfast was fine. really appreciated the laundry room!

very quiet, easy parking lot access, restaurants just across parking lot

for that nice of hotel there was no lounge and very limited breakfast.

and super friendly, hotel was phenomenal, clean, beautiful property, excellent location, good breakfast, great

couldn t use the laundry as receptionist couldn t give us any quarters

morning peak check out time the elevators are tied up by cleaning crew with trash cans and laundry carts

the staff was attentive, especially the employee who service the breakfast.

they didn't have cranberry juice in the juice machine for breakfast..

pool was out of order

had a laundry

loved the breakfast, the spacious room and the comfortable beds

location convenient parking

family and i really enjoyed the pool time

parking

swimming pool not useable because it was not heated

staff is always friendly. breakfast & late night snack bar is great.

there was a bar at the lobby

gym amd pool were

sleeper was very uncomfortable, employee in the parking lot smoking marijuana and wreaked of it when walking in

with the pets the owner don’t really control there pets n they r very inconsiderate of people n kids but other

so we waited for two hours with three wild kids to check in after driving for four hours

i love how nice the staff was from the housekeeping, front desk, restaurant and the bar everyone and everything

pool was great!!! loved the towels provided for guests! breakfast was awesome!!

pool & breakfast

good place allowed late check out

the clientele were nice and the gym was perfect

however in the past, i tried to hook my computer to the wifi and my whole internet got a virus and shut down

no indoor pool or spa

kitchen facilities(included everything we needed)

it's pet friendly. great staff. very convenient location.

the breakfast was a nice addition for our kids

parking was limited, some people staying with me had to park in neighboring business parking areas

great breakfast. good location.

super clean good breakfast

pool was a little small. breakfast selection was limited.

staff required a $30 pet fee, offered to take cash

very quiet and pet friendly

heat in room, breakfast

the parking

parking wasn't a problem

i would really liked to have a laundry bag for dirty bag but it wasn t a big deal.

i ordered chicken wings from the bar and they looked amazing but they wasn t cooked all the way

too bad i couldn’t get in the pool with my kids like i wanted to but i will return and try again… they

have starbucks breakfast 5 or 6 items max for the menu so it s not even half the full menu personal

the view from the room is beautiful overlooking the pool and the golf course

the eating area was not available, and the laundry machines were not working

laundry area should have some written rules on how to take turns etc.

had reservations and found that when i arrived we could not use them due to not being pet friendly

the pool was “never “ available

pet fee of $75 was exorbitantly high

convenient and clean, indoor pool was fun for kids

to building through different doors with room key from the parking lot

hotels i have stayed in located in the area at the same price offer a breakfast bar or something of free

photos of pool online are a little misleading. it looks alot bigger in online pics.

spacious room, free parking

this one had an easy to use laundry room, great lobby/breakfast, and friendly staff

i didn't not have breakfast

should offer complementary breakfast

location and staff and pool

i like the free wifi.

i know how there can be wear and tear i just didn't expect this stay to be something out of a laundry basket

clean, hot water plentiful, laundry for guest use, and filling breakfast

the staff was very friendly and helpful and of course a hot breakfast bar wins

breakfast was perfect nice place to stay

great front desk staff! grits for breakfast!!!!

parking, beautiful hotel, close to lots of shopping and restaurants

small rooms...limited parking....

was very comfortable, layout of the hotel was logical and accessible, swimming pool looked inviting, desk staffed

i liked its proximity to river oaks hospital and there was a stackhouse in the parking lot.

no wifi or breakfast and i m a member? and it was not put on my hilton s card as a stay

laundry is super handy

clean. friendly staff. free laundry facilities. nice exercise room.

the wifi wasn t working at all.-

everything was really clean and the room had all the facilities with very equipped kitchen!

all the appliances with the kitchen such as pot, spoons, plates and bowls were all already available in the

gym, laundry, coffee, egg omlet

love the roominess and mini kitchen

beds were comfortable the staff was friendly and helpful and breakfast was great

the biggest plus for me is that i was able to have my pet stay with me

pet fee is definitely on the higher end, however, this is one location i would say utilizes the pet

small pool, terrible breakfast

the staff were exceptionally nice, the breakfast was great, the rooms were great

pet fee of $125 at checkout without any notice

easy check in, very clean room, comfortable bed, above expectation complimentary breakfast.

also the breakfast left a great deal to be desired

no hot breakfast -no eggs/cacon onky toast

kids knocking on my door and running

plenty parking

2 floors with all rooms facing the parking lot and exterior stairs to access the second floor rooms

that it was a smoking room

i thought i was getting a full breakfast but only cereal, waffles,

was dreadful, dirty, smelled of smoke and pet urine

the breakfast didnt exist and the website does not specify the additional pet fees per night

the breakfast was very limited and i saw a couple ants in my 2nd floor room

the breakfast was cereal or muffins - nothing warm

elevator and laundry room felt like they didn t have air conditioning

had to go next door to another hotel to use pool

everything was great i love the friendly staff the location and the breakfast

great breakfast and location.

pool for kids was nice

laundry room had washer, no dryer, out for at least a month

good breakfast selections. felt safe. room was good. front desk staff very helpful.

close proximity to airport,restaurants shopping, and breakfast.

also, they started cleaning up breakfast at 9:30, and we felt rushed to finish eating and leave

the service and breakfast