there s only 1 person working the front desk and she was usually doing laundry

blankets on the beds were sheet thin, not very warm. also could not find the wifi code.

we enjoyed the spa tub thoroughly

the spa tub was fabulous

spa music playing & inspirational quotes on the wall

laundry facilities were out of order

clean friendly laundry room quite. will stay there again

laundry room was nice to have available

laundry room was right outside my door

the morning staff on friday was rude was a female doing laundry very colorful shirt everyone else was amazing

laundry person went home early. couldn t get extra blanket and only one extra towel.

that being said the front desk staff lady was perfectly on point and heated our food up in the laundry room

pet policy

that the big breakfast that i intentionally paid for and the outdoor pool were closed.

the pool is an outdoor pool, which was closed and not disclosed on any website that i used to book the

laundry room and exercise room were convenient.. full kitchen including dishes. nice

great price for all you get. free laundry. free fitness. kitchen.

like the free laundry

the breakfast was phenomenal

pool

in charge of sending the shuttle did not tell us the van read spring hill suites

everything from the pillows to the breakfast

did not have breakfast due to dairy and egg allergies

clean, beautiful facility. friendly staff. excellent breakfast! place looked brand new.

nice, convenient breakfast! pleasant and helpful staff. in room kitchen.

the ice machine located on first floor laundry room was always out of ice

pretty far from the airport, and the shuttle doesn't run from 12am to 4am.

the shuttle service and alllowing is to park our car there

breakfast was awesome and facilities and were very nice

nice pool and lobby area

the pool is very small and someone had apparently gotten sick in a corner on the floor

used the gym a couple times and it had great machines, lots of space to work out comfortably

pool was drained.

i wanted spa but did not see it even though the advert says there is

has a bar and the bartender was an awesome guy.

no laundry machine

had many empty rooms but had me preassigned to the end of the hall, a room directly under the laundry room

the pool was smaller but our children loved it

cleanliness, breakfast, friendliness of staff, reasonable price

i loved the breakfast. room was really nice too!

did not like being placed in room adjacent to laundry room for hotel

the laundry facility was awful

i liked the fact there was a laundry and the hygiene

great front desk, laundry facilities

) nice, clean laundry facility

the pool was closed

warmer pool

asked for accessible parking but really didn't have any available at my check i.

need to work on the breakfast

pool could have been a little warmer, and the soda machine & vending machine wasn't stocked, the

pool area was closed

staff....awesome job on morning breakfast !room sizes were nice size...

pool was great. staff was nice.

breakfast was delicious and convenient

friendly staff. easy location. good breakfast buffet.

breakfast, staff was very friendly and helpful, shuttle service to the airport free of charge and very useful:

we were hauling a uhaul trailer and we had no problem finding safe, well-lit parking, we felt very comfortable

the manager s reception is wonderful and the made to order breakfast is fabulous

parking was easy and free

the pool was open, the gym was a decent size and building was beautiful

wish it had a laundry romm to wash my clothes in. otherwise everything was awesome.

no laundry

i ask can t u take them out of another room then wait for laundry to get done & replace

location, pet friendly

the room service knocks once and then walks in when i was getting outta shower

availability of laundry facilities

only hot water in the wash facility/laundry area!

large fridge, large microwave, laundry room and everything else made this a perfect spot

quiet comfortable and kitchenette. on the premises laundry. nice hot water for bath.

and her lies, don't complain here or they will twist it, terrible management, drugs activity in parking lot,

only downside but not major problem was the laundry

painted recently but let tape on doors, ac/heat unit kept turning on and off and showed error, no shuttle to

the breakfast was absolutely amazing

great to have separate bedroom and sitting room with kitchen.

was great, staff was friendly, my kids had a great time using the lobby and wifi to lounge

the pool and the breakfast

booked this hotel for the long-term parking and the airport shuttle

staff was amazing breakfast was great room's were clean.

very clean! comfortable and breakfast

didn t see on website that the included breakfast was going to be anything other than normal continental

need laundry facility for travelers

the breakfast perhaps could use a few more options, i guess, but it was pretty good

everything was good. the breakfast the staff everything.

they allow pets. the staff was very friendly.

the parking was adequate and the parking lot was well lit

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

the on-site restaurant was really good for both breakfast and dinner

let them know when booking you want the breakfast

great hotel, large rooms, friendly staff and lovely bar food.

great gym, laundry

free place to do laundry

clean, love the gym and laundry facilities

full kitchen with dishwasher

delicious free hot breakfast!

restaurant and bar closed.

room was clean and spacious the swimming pool and whirlpool was nice the gym was good the breakfast was nice

excellent hotel! they have 24 hours airport shuttle, clean, friendly and helpful staff.

it was better than expected, and the bar had a variety of craft beers

music playing loudly in the parking lot at 3 am

pool, hot tub and the area was very clean and warm

shuttle driver was great too

the shuttle drivers were friendly and warm

shuttle to the airport was regular and got there in a short space of time

i loved the pool and hot tub!

kitchenette, complimentary breakfast, clean and walk in shower quiet

good location, good breakfast, cozy beds

pool water was so freaking cold, it was not enjoyable

the kitchenette and the disability like shower and that comfortable bed and tv it makes you feel like

coffee was ready for when i left for my early morning flight and the shuttle driver got me to the airport

i could not ever log in to the wifi successfully. breakfast just smelled bad so i didn't eat.

wonderful breakfast! comfortable beds and pillows.

great staff and a very tasty breakfast.

breakfast was hot and the pool was warm

it would have been nice if the pool was repaired and working

airport shuttle was very difficult to use

great facilities breakfast hit the spot and it's included in rate

definitely could use better customer service at the desk, and also the breakfast lady

gym was nice

the pool was nice, but a little cold

a true quality hotel has at least 5 overlap so the outside ambient light (parking lot lights, landscape

run the shuttle service to the airport, front desk and bar

it had ev charging

parking around the hotel is a little confusing regarding which side is the entrance

i thouht there was free wifi you chaged me $4.95

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

laundry room right next to room i stayed in.

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

my family's opinion (kids aged 9 and 11) this was a perfect airport hotel

clean, location, breakfast

also has a laundry facility on site @ $2 per load

bed soundproof room great location laundry facilities on the same floor towels and wash clause appear new and

the laundry room has at least 2 washers and 2 dryers, being coins

very bare bones amenities. internet, laundry, tv and thats about it. more of a nitpick.

clean laundry facility onsite

the laundry area was not well equipped

the on site laundry, a little pricey

there was a kitchen but there was no pots, pans or other cooking implements

i loved having a kitchenette, it made travelling with my disabled brother so much easier

one minor problem, a few little roaches running around the kitchenette and bathroom

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

50 in the laundry room

parking was limited for a larger pickup

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

loved the laundry room & having a kitchen in the room.the shower was nice.

i could see the laundry being done from the customer service desk

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

facilities were fine, cheap laundry available

no included laundry service, unlike the hyatt down the road

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

the staff was great. the shuttle service was also great. close to the airport.

the room service steak dinner was amazing

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

could not get the room cold, could hear highway traffic and the parking lot was horrible

highly recommend if you need a place with free shuttle to the airport or fast access

great shuttle to indianapolis airport. our driver keith was exceptional!

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

no laundry room

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

lack of laundry

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

breakfast was to be included in the price & did not receive.

no vegetarian or vegan breakfast

fire alarm going off, elevator breaking, no parking

premise provide a shuttle from and to the airport

no food places in the area no microwave s in the room and no room service for food ...

free shuttle from the airport in zone 2. friendly staff!

nice to have a bar for an evening cocktail.

and the kids were out side playing by room so sleep was not

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

than the difficulty maneuvering the parking lot in a semi-tractor/trailer and the continued renovations, everything

friendly staff, excellent food at the restaurant, and a free airport shuttle!

offered a reduced rate for parking while we were on vacation with a free shuttle to and from the

bar was expensive but most accommodations near an airport usually is

unfriendly staff.. front desk and laundry personal was great...

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

also advertised free laundry but had to pay for it

didn't like how we were only allowed one pet when serval others were walking in and out with 2 or more and

all gym facilities broken

laundry, no pool, microwave didn t work

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

had booked a room with a kitchen, but it had none of the usual amenities that come with a kitchen

gym was not safe to use

they are pet friendly, clean rooms nice staff and a male front desk clerk stands out to me because he

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

the laundry facility is terrible because the dryers do not heat up at all

i loved the kitchenette and the fact that it was laundry facilities on every floor

appreciated that there was guest laundry facility on-site and that the machines worked

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

i like that they have a laundry facility. the free breakfast has a variety of items.

stomping footsteps and kids jumping off beds

size of the room for the price, breakfast, .parking

clean, the beds were comfortable, the pool was closed but that didn t bother us at all, breakfast was nice

unfortunately the airport shuttle bus wasn t operating

the room smell like dirty laundry

friendly staff, large room that accommodated us with our kids.

shuttle was

typical parking lot maze with numerous hotels and some residential.

room was great for size of family with kids.

laundry facilities would have been nice.

pet fee felt a little bit too expensive

maybe the bar prices might be taf high, food selection limited but was ok

the shuttle to the airport was on time and the driver was careful and very helpful

good location and clean facilities, nice breakfast

the friendless of the staff. on site laundry.

the laundry room is a tiny closet and i m disabled i can t even fit in there.

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

dirty old stained linen dirty carpet thin walls broken laundry

and no signs to direct you to go to the back of the truck wash to find the hotel parking lot

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

and the wifi not connectable

there was a fight in the parking lot

wifi did not work

panels missing, out of tissues, marks on sheets, everything was unplugged, wifi and cable was out, fridge and

good amenities, free laundry, nice rooms, clean, felt very safe.

free laundry

had a nice gym and appeared to have a large laundry room

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

being able to cook and do our laundry for free was great

poor wifi

a larger variety of breakfast sandwich choices. other then that, i have no complaints.

breakfast could of use a few more options.

place needs a general cleanup from the parking lot to the building

lady that took care of the continental breakfast

also, the pool seemed small

friendly staff and a great breakfast

breakfast was sparse or i should say not very well stocked

in an out of the parking lot of the hotel had a pretty big bump (almost like a curb) that you had to drive over

i liked the pool.

poop is very small-fine for kids to splash in, but not a small lap/workout pool

no breakfast,just oatmeal,cereal bar.yogurt.

breakfast was limited due to the covid 19 situation.

pool had too much chlorine, bedroom t

breakfast, swimming pool

enjoyed my stay altogether and have no complaints except maybe offer free laundry

laundry room available on each floor

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

easy location, adequate parking, room was mostly quiet

any other hotel, there were random people hanging out in the parking lot when we arrived/left the hotel

staff comfortable beds laundry

they told me that they were in the laundry room and bring them up shortly

room space, laundry, price

room had an odor of dirty shin guards or stale laundry

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

only good thing that i got from my stay was doing my laundry

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

electrical plugs , poor lighting, the guest laundry is a hazardous place

breakfast was very minimal and there was no real ambiance at all in the office area

on site laundry

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

everything even the breakfast

cute gym with big mirrors

any water pressure sinks did not drain properly kitchen sink had no water maids could have done a better job

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

i needed to do laundry and there was very little change to be had anywhere in the hotel

no laundry bags for dirty clothes

we were next to the laundry room so i m not sure if it was from the detergents or what

too much chlorine in the pool

laundry room not working

also there laundry cart is litterally a walmart cart

they do their own laundry at this facility

the washing machine in the laundry was not working

i am a 'simple stay' person, so this place checked-all-the-boxes for me: easy access to a guest laundry, parking

pool was small

plenty of parking; elevators

location and a available parking for semi truck is very convenient

not enough parking

parking lot was small

you are asked to put your trash and dirty laundry in hallways outside your door

while hallway smelled like wet laundry

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

laundry room floor filthy

the parking lot/location needed updates, lots of pot holes

noisy laundry next door to us

i loved the free breakfast the laundry facilities and the fact it was on the bus line

there is a guest laundry (which i did not use), snacks, a nice breakfast

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

the breakfast was okay but the gym was good for me and my son loved the inside pool

friendly staff, the evening snacks and breakfast were great.

pool was freezing. ran out of coffee for over half an hour at breakfast.

breakfast was definitely good, especially the cinnamon buns

she helped me get an early check in which i appreciated as it was a busy weekend for the hotel

but our favorite part was the workout facility and adjacent laundry

staff friendly and helpful. laundry on site. workout room and pool.

i drove through kroger parking lot to get to a stop light

the $75 pet fee was extreme for a quick one night stay

location, cleanliness, free breakfast, gym, pool & price.

the same towels and wash cloths due to them wanting to save i'm assuming on having to wash the laundry again

also breakfast was great; there was no noise or disturbance at all

waffle house is in the same parking lot

parking lot could have been cleaned of snow better

parking behind the facility felt a bit isolated

when you re traveling for sports laundry facilities are

check-in-and-out process efficient and errorless, great breakfast buffet food quality

i highly recommend anyone to stay here, especially if they are traveling with their pet

room service did as requested

my sister did take the little ones to the pool while she sat in hot tub that morning

pool was clean and the whole experience was awesome

the breakfast was hot and the food was cooked well

if you like healthy options for breakfast then it s for you

wonderful room, excellent service, great breakfast

never had a better continental breakfast

breakfast was the best. very good location and pleasant. pool was also perfect.

gym sucked same for pool and staff was eh

the breakfast was above average and only experienced one day out of eight when it wasn't well serviced

stayed in this hotel twice (one week apart) for therapeutic movement in the pool

in the same parking is a little loud with music but not too obnoxious

the laundry and pool do not work

looked like termites in the guest laundry room

was uncaring that someone was drying shoes in laundry facility next to our room at 1 a

laundry should be free ... or atleast discounted ... and more laundry available lol js

laundry washing machine didn't work

laundry facility. coffee and tea and newspapers in the lobby.

check-in, nice property and breakfast was good and i also used the laundry room which was also clean quick and

i could hear kids screaming at the pool (faintly), and some talking from others nearby

door that we went in had a large truck with equipment on it parked across most of the parking spaces

the property was very clean. the staff was super friendly and helpful. the breakfast was good.

folding of the laundry could have been done in the laundry room

the accommodations such as a heated pool and lounge area provides with a television and books and laundry room

promote hot breakfast

parking was challenging , with a full size truck

gym equipment did not work

i asked for change to use the laundry facilities and they couldn't give me change

room smelt like the sewer yeah when we asked for change to do laundry the guy at night told me that he didn't

pool closed, fitness center nonexistent

husband was able to obtain a great breakfast at the hotel

the pool was a little small but it worked for our family perfectly.

i did not use the laundry facility

breakfast was a little more than the bare minimum. not bad. laundry facility for the guest

there was paint on the shower head and old carpet in by the laundry room

clean comfortable rooms, nice flat screen tv with good variety of channels, and fast wifi

i also could not get the wifi to connect

i was told that the pool was closed but a couple hours later i saw some more guest in the pool

continental breakfast without additional cost would have been great.

it was nice and clean & the pool was awesome

the beds were very comfy. pool and spa area was very nice.

if you could add a grab bar in the tub and one by the toilet it would make your room safer.

so comfortable and free laundry!

laundry facilities, kitchen size and it was stocked with dishes

very nice like the loan station and free laundry mat

queen, help the staff. parking lot is private.

i was nervous about the safety of my car in the parking lot

they did not have a laundry area, but there is a laundromat next door

fitness center may need some updates or relocation

pool stay open later lol

pool was available, staff was super friendly

friendliest and most hospitable manager, efficient, helpful staff, good room, breakfast, parking, and best rates

close to the places we wanted to go. pool was great. free laundry. easy to get to.

there is a guest laundry and business center on the first floor

free laundry mat, great breakfast, social hour in breakfast are with free snacks and drinks.

laundry room

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

to pay $20 a day to park, to take my own laundry to front desk

not many food options close by and the wifi was a little slow.

breakfast and bar closed

the hottub felt great after a long drive and there was no one in the pool area when we were using it

pool was exceptional, especially the jacuzzi

i went down got laundry soap and quarters

better room with kitchen

the gym was so closely located to the pool, it smelled a bit too much chlorine/bleach which was super

excellent location, free wifi, nice breakfast, reasonable prices in the snack shop, friendly staff, comfortable

our room was very comfortable and the kitchenette was a pleasant surprise with a large fridge, lots of space,

i did not know they had a bar till we were checking out but it was really nice

very nice and clean. complimentary breakfast was good.

the breakfast was super with a good selection of food

great location, good complimentary breakfast and nice clean rooms with kitchen

great location, good complimentary breakfast and nice clean rooms with kitchen

no continental breakfast! however, there are many restaurants close by.

the pool was dirty and it has too much bleach i could smell it from down the hallway.

we arrived late at night with two sleeping young kids and everyone we interacted with with so kind and helpful

the staff, workout room and pool.

car parking , i have to pay additional fees to park my car

would definitely help if they would have an atm and more vending as well as laundry

express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the laundry room

also, breakfast area is very

staff was extremely pleasant and parking was very convenient

it was also an extra fee for the pet, which was not mentioned in the booking

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

be good to have coins available at reception for guests to be able to use the onsite laundry

needs to check the laundry facilities

the breakfast was hot and plenty to choose from

lobby was really nice and breakfast was great

the laundry facilities were not great.

2pm)

the high charges for room service

i loved everything especially the gym!!!! the breakfast are amazing!!!

early check in and parking

the bar and restaurant closed early

snack bar was huge

it wasn't a time for adult swim. there kids in the pool late

nice location, quick check-in, good wifi. slightly better gym than most. good coffee.

wifi access very good

kids hated it

breakfast bar was convenient, saved time and money

the eggs included in the complimentary breakfast were cold and tasteless.

great accommodation. great location, rooms, breakfast and everything else.

was perfect, bed was comfortable, staff were polite and friendly, friday's had room service

laundry facilities on site

my own iron board and iron or not) and once i arrived i called once again to ask if they had a laundry room

the breakfast was great. the beds were comfy. my kids loved the pool!

property and room were clean. parking lot was well lit. quiet.

sausage was good but bacon on the breakfast bar would be nice

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

i love that the hotel has a bar and restaurant

were a little disappointed that the bar closed an hour earlier than what we were told the hours were

com stated bathtub, kitchenette and mini fridge but none were included with the room

a bar and restaurant very

in my case, it seemed to be a group of college kids

wonderful big room, and comfortable beds; restaurant and gym was great

would have liked to treat my son to room service, which was not offered

great tv coverage, strong wifi, fridge, very nice staff

great gym. nice location.