availability of laundry facilities

only hot water in the wash facility/laundry area!

quiet comfortable and kitchenette. on the premises laundry. nice hot water for bath.

large fridge, large microwave, laundry room and everything else made this a perfect spot

very nice helpful staff, excellent parking for my trailer, bed and room large and comfortable and very well

for personal use sometime plus i was willing to also give the guy a great tip, i also use your laundry facility

we had trouble getting clean laundry, towels and washings

i liked the fact there was a laundry and the hygiene

) nice, clean laundry facility

our room was clean, breakfast was good, we took advantage of the hot tub and the laundry room.

pool closed; no desk or floor lamps in room so the only lighting was overhead; no mirror in room

nice breakfast.

pool was great. staff was nice.

pool area was closed

wifi here is absolutely terrible

a little weird to get breakfast at front desk, but it worked

the gym was too small. and needs a pull up bar imo

parking was good, breakfast was great

in addition, a great effort was made to keep the pool open and still guarantee safety

staff was amazing breakfast was great room's were clean.

wish it had a laundry romm to wash my clothes in. otherwise everything was awesome.

i ask can t u take them out of another room then wait for laundry to get done & replace

no laundry

wifi not working, should of had access to bagged breakfast at least till 10 am

the taxes plus the pet fee brought me up to way more than what the room was worth

only downside but not major problem was the laundry

large room; personable and helpful staff; great breakfast; free shuttle .and cookies!

the pool & hot tub worked well as bribing tools for my four year old, he enjoyed swimming for hours and

was no hot water in the bathroom sink area and some of the danishes at breakfast were frozen when put out but

a kitchenette in the room a bigger trash can would have been nice

do not like microwave down so low where kids can bother

they advertised a bar and restaurant on website when i booked the hotel and neither was open

quick to answer our questions and the bar tender was fabulous

floor 3, above me, the family allowing their kids to run the halls long after midnight.

breakfast was good and the atmosphere relaxing

no laundry machine

had many empty rooms but had me preassigned to the end of the hall, a room directly under the laundry room

had no wifi all through my 4 nights of stay and no support from front office

cleanliness, breakfast, friendliness of staff, reasonable price

everyone is very nice as was the breakfast options

love the shuttle and the drivers

clean, nice gym

breakfast was presented beautifully, the food selection was superb

in charge of sending the shuttle did not tell us the van read spring hill suites

there was a great selection for breakfast

the ice machine located on first floor laundry room was always out of ice

nice pool and lobby area

close to airport. shuttle service was great.

the shuttle service and alllowing is to park our car there

as well as how the breakfast is fresh and tasty

the variety of breakfast items

warmer pool

i didn't care for the flat eggs at breakfast. there were no facial tissues in our room.

very quiet, room was clean, staff very friendly pool was larger than many other places

seeing the pool from our room was amazing

comfy beds, inside the pool, was not that cold

room was clean, a great value, the managers reception was awesome and breakfast was fantastic

breakfast was excellent

i really appreciated at the bar and the breakfast was so good

worth it they have a great breakfast, the pool is really cold, they have drink hour where you get 2 tickets per

great price for all you get. free laundry. free fitness. kitchen.

laundry room and exercise room were convenient.. full kitchen including dishes. nice

like the free laundry

the breakfast, happy hour and overall hotel was excellent

laundry room and exercise room were convenient.. full kitchen including dishes. nice

that being said the front desk staff lady was perfectly on point and heated our food up in the laundry room

laundry person went home early. couldn t get extra blanket and only one extra towel.

breakfast and a view of the parking lot wasn't great, but with covid nothing could be done about the breakfast

the pool was closed because they hadn't got it ready for the season yet, which was very disappointing

wish i d had time for breakfast.. it smelled good!

the morning staff on friday was rude was a female doing laundry very colorful shirt everyone else was amazing

laundry facilities were out of order

laundry room was right outside my door

laundry room was nice to have available

always wanting you to go green and save water and laundry expenses but without a towel bar to let anything dry

clean, comfort, breakfast. spacious

good breakfast and staff was great

great facilities breakfast hit the spot and it's included in rate

the pool was nice, but a little cold

the breakfast was

cheaper than long term parking at the airport and shuttle has us at the airport right on time

specifically asked about a shuttle, and i was assured there would be one available

airport shuttle didn t start til 5 and i had a 6o clock flight had to get a uber

need things for younger kids

having ev charger and very clean and nice

i can do my own laundry!!

clean laundry facility onsite

the laundry area was right across from my room so you could hear that going the whole night

very bare bones amenities. internet, laundry, tv and thats about it. more of a nitpick.

also has a laundry facility on site @ $2 per load

water cold chose this location for the spa and it was closed

i loved that this facility was soooo clean! i also loved the 24 hour airport shuttle.

food choices for breakfast. scrambled eggs, bacon, more fruit options, etc

i loved the pool and hot tub!

breakfast

excellent hotel! they have 24 hours airport shuttle, clean, friendly and helpful staff.

trip parking for 50$ a week

that we couldn't use the shuttle and i had to pay for lyft and i was extremely uncomfortable with that

to airport for an early flight, they do offer a shuttle bus and park and fly options

location to the airport with a 24hr shuttle

i really enjoyed the breakfast, shea the lady that was supplying the food was the sweetest person

it was new, it was clean, it had a swimming pool. i like the fact that i had an airport shuttle.

breakfast was excellent with many choices.

all because we have two rooms, many kids and the were enjoying themselves, laughing, walking and talking and

pool was great for kids, breakfast was good, room was spacious and nice, especially loved the

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

to get my shuttle back to the airport

we swim on a regular basis at a gym and this water felt at least 10 degrees colder

the shuttle we took to the airport the woman who was driving the next morning was very nice and was

great gym, laundry

free place to do laundry

clean, love the gym and laundry facilities

the rooms are fantastic with the kitchen, a table to eat on, plenty of seating and space saver furniture

i really liked that you sign up for a 45 time slot for the pool so your group are the only people in there

there s only 1 person working the front desk and she was usually doing laundry

won't recommend this hotel to anyone because it was dated, no pool, no breakast

coffee pots in room no vending machines for snacks no free breakfast no pool or anything fun to do staff was

parking lot signs park at your own risk were a bit foreboding when i first arrived & saw them

spa music playing & inspirational quotes on the wall

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

a larger variety of breakfast sandwich choices. other then that, i have no complaints.

did not take advantage of the breakfast

property was a little older, so there wasn t a fitness room nor a pool

for good hotel; a lot of choices of places to eat and stores near by; staff was pleasant; the breakfast was

breakfast could of use a few more options.

breakfast was sparse or i should say not very well stocked

loved the bagged breakfast

found cheezits on the floor of the room. pool is small.

great breakfast and rooms were very clean and comfortable

did not have wifi our entire stay

breakfast was great

poop is very small-fine for kids to splash in, but not a small lap/workout pool

pool had too much chlorine, bedroom t

they reserved the pool for us, gave me a pan for ice, and let us set up in the breakfast area

no breakfast,just oatmeal,cereal bar.yogurt.

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

laundry room right next to room i stayed in.

hotel had no cable no wifi

experience except on the way back from the airport the lady driving the hotel shuttle van was not very helpful

the laundry area was not well equipped

the on site laundry, a little pricey

very clean and like the kitchen

the fact that it had a kitchen.

there was a kitchen but there was no pots, pans or other cooking implements

no included laundry service, unlike the hyatt down the road

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

facilities were fine, cheap laundry available

bed was made up and we got new towels but the bathroom and kitchen area were not cleaned

clean. nice bar and restaurant. fries were awesome.

loved the laundry room & having a kitchen in the room.the shower was nice.

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

i could see the laundry being done from the customer service desk

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

50 in the laundry room

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

pool didn't open until 10 otherwise no.complaints

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

could not get the room cold, could hear highway traffic and the parking lot was horrible

pick up at airport took an hour , bar closed to early

complimentary airport shuttle was truly a godsend

no laundry facilities

were signs for guest laundry, which there wasn

no laundry room

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

of my tv channels didn't work and also there is no laundry machines to wash clothes at this location and the

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

no centennial breakfast.

the lady at the bar was so friendly and efficient. the beds were comfortable. room was clean.

fire alarm going off, elevator breaking, no parking

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

no free breakfast or indoor pool

than the difficulty maneuvering the parking lot in a semi-tractor/trailer and the continued renovations, everything

free parking and free internet

on site restaurant. room service.

no food places in the area no microwave s in the room and no room service for food ...

there was no water available in the lobby, according to the front desk water was available in the fitness center

pool and hot tub was closed at midnight there even has a big fire pit with fire on dring the

attcked by wasp is horrible i wish i could get my adult night back away from are kids

efficient airport shuttle service every 30 minutes.

the laundry facility is terrible because the dryers do not heat up at all

i loved the kitchenette and the fact that it was laundry facilities on every floor

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

appreciated that there was guest laundry facility on-site and that the machines worked

laundry facilities would have been nice.

i really appreciated the free shuttle to and from the airport

free parking, easy access to downtown, nice lobby and gym, large guest room.

stains on the sofa and carpet

the staff was so nice, and rhe food at the bar was excellent!

laundry, no pool, microwave didn t work

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

told there was wifi but there were no signals in our room

breakfast for little longer could help hungry family.

wifi was unusable, parking lot seemed sketchy with no cameras

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

unfriendly staff.. front desk and laundry personal was great...

also advertised free laundry but had to pay for it

so i abandoned my wife and two kids, got back in the car and drove back to red roofs to ask them to call la

there wasn t enough parking spaces.

i like that they have a laundry facility. the free breakfast has a variety of items.

my trip, i called the hotel and was told that the last shuttle was at 11pm

shuttle drivers excellent!!!!!!

everyone enjoyed the indoor pool (a bit chilly but great for october)

clean, the beds were comfortable, the pool was closed but that didn t bother us at all, breakfast was nice

the room smell like dirty laundry

more variety was needed at breakfast.

didn't know this property was pet friendly

shuttle was

friendly staff, large room that accommodated us with our kids.

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

and the wifi not connectable

wifi did not work

was easy to get to and parking was ample

free breakfast offered but i did not partake

it's great to be able to do your laundry for free

also free laundry is nice

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

the fitness center has lots of exercise equipment and the laundry facilities are nice

had a nice gym and appeared to have a large laundry room

on site laundry

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

cute gym with big mirrors

elevator didn t work, no parking for semi truck

breakfast was delicious

we were next to the laundry room so i m not sure if it was from the detergents or what

i needed to do laundry and there was very little change to be had anywhere in the hotel

no laundry bags for dirty clothes

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

wifi didn t work, they gave me the wrong room, told me wrong checkin time online staff was ok but

there is a guest laundry (which i did not use), snacks, a nice breakfast

noisy laundry next door to us

i loved the free breakfast the laundry facilities and the fact it was on the bus line

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

did my laundry there, thank you for having washing machine & dryer.

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

while hallway smelled like wet laundry

you are asked to put your trash and dirty laundry in hallways outside your door

laundry room floor filthy

room had someone else's underwear and a pet toy in it

the gym was the best hotel gym i ve ever seen

free breakfast

gym was great

clean, friendly staff, great grassy area out back for the kids to play while the adults enjoyed the fire pit

pool was closed for at least two days of our stay

the laundry room is a tiny closet and i m disabled i can t even fit in there.

the friendless of the staff. on site laundry.

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

grounds could use policing as there was quite a bit of litter about the parking lot and lawn

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

friendly people and let us check out a little later because we were doing laundry.

accomodated us with parking for our trailor

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

it was very convenient to have laundry equipment available

plus, they had laundry facilities which we desperately needed

laundry soap free from front desk.

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

loved everything about it the building was cleaning the parking lot was clean the staff was friendly we're ready

ran credit card for room then when they went to charge fee for pets they tried to run card again and said it

extremely poor wifi, noise, and a rude staff member

wifi didn't work at all

good wifi and ok room.

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

area the hotel is located is not a great area but the parking lot is super well lit so i felt safe

no wifi in the rooms, hard to get in and out of parking lot because of location.

free wifi

parking lot was very well lit, staff were very nice

laundry it s free as well is parking

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

super clean and nice place to stay. super friendly staff. free laundry!

full kitchen and free laundry

plenty of parking ..friendly staff.. free laundry.. great location

was accommodating to our need for an early check in

breakfast was very good and in compliance with covid restrictions

located, the breakfast buffet was well stocked, staff were friendly, and i would stay here again

comfortable bed. excellent breakfast. strong wifi.

very clean, updated, nice breakfast.

everything, breakfast was good quality food.

the only thing that could have been a little better was the options for breakfast.

breakfast

new building, friendly staff, heated pool, close to restaurants and stores.

comfortable beds. nice breakfast. pleasant staff.

only good thing that i got from my stay was doing my laundry

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

electrical plugs , poor lighting, the guest laundry is a hazardous place

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

location and pet friendly

the pool was great and the laundry facility was a bonus

great location- comfortable bed! breakfast was great!

know the hotel was under renovation and, our room was not complete ( there was no faucet in the kitchen area )

i didn’t try the breakfast. place was very clean

housekeepers and kitchen staff very friendly

no working pool

close to highway. plenty of room for parking and close to food. desk clerk was very helpful.

the wifi was weak

a great breakfast room, and even an omelet bar with a staff member that would make it up for you

close to interstate. lots of choices at breakfast.

laundry room available on each floor

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

beds are so comfortable, pool area is very clean!

the breakfast was really good

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

room space, laundry, price

asked for a towel and was told to wait until they did laundry

they told me that they were in the laundry room and bring them up shortly

staff comfortable beds laundry

close to the places we wanted to go. pool was great. free laundry. easy to get to.

kids had fun in the pool and free laundry was super nice

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

free complimentary laundry was excellent. hot tub was outstanding.

had two rooms. breakfast, swimming pool, hot tub, free laundry service. very friendly people.

to pay $20 a day to park, to take my own laundry to front desk

the wifi was terrible. everything else was fantastic.

great breakfast!

very nice convenient stay. breakfast was weak, but aren't they all?

the breakfast was good and the location was right across the street from lucas oil stadium

i went down got laundry soap and quarters

better room with kitchen

breakfast, constantly being restocked, quiet eating area, 24hr fresh coffee in lobby and very

pool was closed and breakfast was over way to early.

clearer directions on how to connect to the secure wifi would have been helpful.

be good to have coins available at reception for guests to be able to use the onsite laundry

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

needs to check the laundry facilities

clean. comfortable bed. good free breakfast. right across the street from concert venue.

breakfast was amazing, i loved the choices provided it was good for adults and kids alike

the laundry facilities were not great.

sat in the bar and enjoyed a comfortably paced meal

the price of the drink at the bar in the bottom was a little pricey but that's about it and not really a huge

was my birthday and we ordered a cookie pie from the kitchen

very comfortable bed and spacious room. also loved the gym!

complimentary breakfast was good

great accommodation. great location, rooms, breakfast and everything else.

loved it was right on the beach and had a pool. great lil poolside bar too. not overly crowded

bar and restaurant were not open due to covid

i wish there were hand sanitizer provided at the breakfast.

having several washers and dryers in the laundry room made that task faster and easier

road noise. room was near an exit and laundry room.

the staff was very helpful when i asked questions about their onsite laundry facilities

off at the convention center, then walk to lucas oil, which meant we didn't have to bother with parking downtown

staff at check in did not explain how to access wifi or breakfast information. not a big deal

gym is amazing as well

all staff was very accommodating, even making my kids complimentary hot chocolate after hours

great tv coverage, strong wifi, fridge, very nice staff

in my case, it seemed to be a group of college kids

common area was very accommodating, the gym area was well equipped and the parking was easily

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

also, when using the gym, there was a facilities worker kind of hanging around there and i was a bit uncomfortable

conner's kitchen was fantastic

that many reviews and online photos show a pool - but, there is no pool (i a big deal with little kids)

no pool for the kids and no complimentary breakfast.

room with kitchen very clean staff kindle

its pet friendly too

new facility is really nice. bar on main level. great manager.

i did not know they had a bar till we were checking out but it was really nice

good breakfast

excellent bar with excellent bar staff

nice location, quick check-in, good wifi. slightly better gym than most. good coffee.

the lobby was nice and i liked that there was a gym and pool too

good location, helpful staff, good concept(train cars) for the kids

never were told about free wifi and didn t see it in the information in the room

pool is bigger than most hotel pools

well located, staff was super efficient and courteous, property is well maintained and breakfast was good

a plus the kitchen with household appliances, and kitchen ware

full size kitchen

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

was fantastic, and the gym was great for being a hotel gym

wifi connection was not great

in addition, a bellhop, a pool, valet parking, with access to the indianapolis convention center, the circle

no bar in the top restaurant

smaller towels could save you laundry bills

clean enough outside area for our pet

shopping center, lucas oil field stadium which is why we were there for colts game with our kids

the pool area is very uninviting. tv remote was confusing.

inside pool

facilities included kitchenette and laundry. also breakfast provided

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

it's a cool place to stay. no complaints room was comfy. kids had fun in the pool area.

location, breakfast, great value

kids messing up fitness rooms and yelling in the halls, but someone corrected them that was on

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

service for pet was exceptional

the staff was perfect. so helpful from parking, check in, and room service.

the rooms where kids small for the price.

bar and restaurants were very accessible by foot

old and a lot of kids

old and a lot of kids

hot made to order breakfast

we weren't able to use the pool area because of how many kids were there which was unfortunate because we had

we paid for a unit with a kitchen but it was without any utensils

the gym was pretty small and the selection of dumbbells were limited

:) free wifi worked better than you'd expect from a hotel

haven t tried the breakfast yet but more than likely we will try it and the pool possibly too

it would work for kids but not 2 adults

the location..the value...the staff...the pool...just a lovely stay!

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

the laundry room door was repeatedly locked and the front

please offer an alternative channel ensure laundry room door

size kitchen and ice maker in the freezer

we liked having the kitchen appliances in the room

room service price was outrageous

excellent gym

the spa was closed

to participate in the pool with their family which was located on the 6th floor right next to the gym and spa

pool, steam room, sauna, art & decor, comfort, and security

found dirty laundry from previous visitors under the bed

decent exercise room and laundry

valet parking only, no free wifi

with you kids and elderly

the location was great for attending a wnba game. breakfast was nice.

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

also, there were no guest laundry options, no service or washer/dryer

gym has good facility but its view is not good.

our room was perfect for us to have privacy from our kids and they were so excited to have their own space

the kids loved the roof top pool, food and shopping centers all around

very clean. rooftop bar was very nice.

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

the rooftop bar was spectacular!

room service was hard to get ahold of

the pool was perfect for smaller kids

it had everything one needed (i was not expecting a mini-kitchen to be there

feel the breakfast should be extended till around 10:00

the lack of daily room service such as emptying the trash, new towels, or a bed change

the kitchenette even had a full size fridge