checked for a pool and laundry facilities online and verified with pictures

laundry machines were broken, room was noisy and they would ot move me, etc

i am a 'simple stay' person, so this place checked-all-the-boxes for me: easy access to a guest laundry, parking

the washing machine in the laundry was not working

also there laundry cart is litterally a walmart cart

love the breakfast the cleanliness how friendly the staff is and i love the warm pool inside i always enjoy

the room, beds, bathroom,pool,and breakfast.

place was clean, the pool was great

there was a homeless person in a car in the parking lot outside back windows, a little creepy.

also the gym was sorta small and the water fountain didn't work at all

rooms above the pool smell of mildew...

pool and gym were great

pool was freezing. ran out of coffee for over half an hour at breakfast.

pool was murky and dirty area and building was run down and old staff was unfriendly breakfast was

she helped me get an early check in which i appreciated as it was a busy weekend for the hotel

but our favorite part was the workout facility and adjacent laundry

staff friendly and helpful. laundry on site. workout room and pool.

location, cleanliness, free breakfast, gym, pool & price.

clean pool

that nothing was malfunctioning in the room at least. the gym as well.

when you re traveling for sports laundry facilities are

price was rather high and it was supposed to be a king suite with whirlpool spa or large jacuzzi tub

the gym was super.

bar couldve stayed open a little later

the staff / room service and food was exceptional and the coffee at breakfast was excellent.

parking, breakfast

pool was clean and the whole experience was awesome

loved the kitchen. breakfast lovely. great free parking.

never had a better continental breakfast

the room was big enough with lots of kitchen things

very nice like the loan station and free laundry mat

so comfortable and free laundry!

laundry facilities, kitchen size and it was stocked with dishes

bugs in the cabinets; dirty coffee pot; kitchen area falling apart; dirty floor in the bathroom

i was nervous about the safety of my car in the parking lot

laundry washing machine didn't work

laundry should be free ... or atleast discounted ... and more laundry available lol js

looked like termites in the guest laundry room

was uncaring that someone was drying shoes in laundry facility next to our room at 1 a

the laundry and pool do not work

we did take advantage of breakfast because of timing issues.

beds were comfy, water was hot and the breakfast was small but delicious, with hot and cold food options we

what was unacceptable was that there were 8 cars in parking lot,and our room still wasn't ready

the pool being open until 12am was nice as well since we had something going on earlier in the day, t

breakfast good but not fantastic

laundry facility. coffee and tea and newspapers in the lobby.

check-in, nice property and breakfast was good and i also used the laundry room which was also clean quick and

the hotel was also pet-friendly and provided hot breakfast

my neighbors were a bit noisy. kids. they settled down fast

free parking, close to highway

the beds were very comfy. pool and spa area was very nice.

breakfast not being included with cost of the room

i wish there was another mirror and free breakfast!

parking: great got a flatbread: pretty awful-poor wine selection-no sav blanc

gym was small but had good equipment.

room smelt like the sewer yeah when we asked for change to do laundry the guy at night told me that he didn't

i asked for change to use the laundry facilities and they couldn't give me change

pool was dirty

the pool was small, but very quiet which was great for the kids!

was given a late check out @1pm

the same towels and wash cloths due to them wanting to save i'm assuming on having to wash the laundry again

parking could be better

offer wifi and there is no wifi

waffle house same parking lot

also breakfast was great; there was no noise or disturbance at all

there was paint on the shower head and old carpet in by the laundry room

breakfast was a little more than the bare minimum. not bad. laundry facility for the guest

i did not use the laundry facility

breakfast could improve much

mini fridge grumbled all night. breakfast wasn't anything to write home about.

the accommodations such as a heated pool and lounge area provides with a television and books and laundry room

folding of the laundry could have been done in the laundry room

the room was great. breakfast was yummy and the place was clean.

breakfast was ok the only day i could get it

wifi was so slow i couldn't even check email

room had an odor of dirty shin guards or stale laundry

room space, laundry, price

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

staff comfortable beds laundry

they told me that they were in the laundry room and bring them up shortly

enjoyed my stay altogether and have no complaints except maybe offer free laundry

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

laundry room available on each floor

breakfast and the courtesy of the early hours staff

still offered breakfast as advertised on here, grab and go

express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the laundry room

would definitely help if they would have an atm and more vending as well as laundry

realized until morning that there was plenty of parking behind the building

the wifi speed is unstable

it was also an extra fee for the pet, which was not mentioned in the booking

my own iron board and iron or not) and once i arrived i called once again to ask if they had a laundry room

laundry facilities on site

there is a pool but kids chose not to use it

wifi is equivalent to not being there

fantastic property, clean, pet friendly

t do laundry because the hotel didn

pool was relaxing and love that laundry room was

pool area and fitness room were not attended to all weekend

pool was out of order and was a huge disappointment

spacious rooms, pool, great staff

electrical plugs , poor lighting, the guest laundry is a hazardous place

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

only good thing that i got from my stay was doing my laundry

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

wifi kept kicking me off and had to keep reconnecting.

black mold on the bathroom tub wall free breakfast is a muffin a broke juice machine and an empty coffee maker

breakfast over at 8 am

parking lot was dark

they don t have real breakfast

of cockroaches ud83eudd26 ud83eudd26 on the other hand, on the website it said breakfast included

they did not have a laundry area, but there is a laundromat next door

the kitchenette sink faucet is sealed with the wrong type of caulk and looks sloppy and unsanitary

breakfast was amazing. staff was very friendly and personable

the breakfast was fabulous, they had eggs and sausage which is nice because i have to eat gluten free,

pool room location eatery options

the friendless of the staff. on site laundry.

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

dirty old stained linen dirty carpet thin walls broken laundry

the laundry room is a tiny closet and i m disabled i can t even fit in there.

the wifi was so slow and keep crashing.

the breakfast was great and the service and staff were excellent.

the elevators were always fast which is always a plus. very clean. the pool was enjoyable.

the pool was small and extremely hot in the pool room.

location, comfortable facility with exercise gym and pool availability

location just off i65, extremely clean, free breakfast buffet that was good and had lactose free milk

the cleaning staff left doors open to janitorial closets and laundry room-that is not very attractive to guests

hallway and guest laundry / ice machine room not cleaned at any time during the week

dangerous hole in the floor at laundry room

clean rooms. nice staff at check in. decent continental breakfast. waffle house next door

they lack parking space. we ended up parking next door.

was very convenient, no issues with parking, the checkin process was fine

very clean and the breakfast was amazing!

was extremely friendly and helpful, the service was great, and the breakfast was good,

breakfast was adequate and the location and staff were friendly

everything was great, we loved the pool

area very small with just three pieces of equipment in small space; no laundry soap available at desk to wash

half hour later she tracked down my fiance in the laundry room to inform her we had a noon c/o and it was noon

do not like that laundry room door is always open letting steam and heat into hallway

we informed her we had already vacated room and laundry just needed folding

it was near an entrance near laundry/ mechanical room

laundry room right next to room i stayed in.

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

the gym is not 24h

clean, nice rooms, pool, jacuzzi, nice staff, great price, and the shuttle was right on time and friendly

the laundry area was not well equipped

the on site laundry, a little pricey

the room had a whole little kitchen which was awesome especially for the price.

the fact that it had a kitchen.

i loved having a kitchenette, it made travelling with my disabled brother so much easier

the breakfast was super with a good selection of food

room with kitchen very clean staff kindle

the room was great and so was the breakfast they serve.

its pet friendly too

breakfast was filling and good

free complimentary laundry was excellent. hot tub was outstanding.

close to the places we wanted to go. pool was great. free laundry. easy to get to.

kids had fun in the pool and free laundry was super nice

laundry room

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

to pay $20 a day to park, to take my own laundry to front desk

if i had one thing to say here, it is that the bar was still closed due to covid.

great breakfast!

the wifi was terrible. everything else was fantastic.

good breakfast, clean, good location

i went down got laundry soap and quarters

pool was closed and breakfast was over way to early.

there were little kids in the hot tub. the pool area was crowded.

quiet, pricing and the kids loved the pool

gym and pool amenities are nice.

it wasn't a time for adult swim. there kids in the pool late

so close to lucas oil stadium and restaurants. kids enjoyed the pool.

staff at the front desk, resturant, valet and bar were very friendly professional and exuded great customer

we loved the train car rooms so much and i would highly recommended that anyone who has kids of any age spend

kids would love it too

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

the laundry room door was repeatedly locked and the front

please offer an alternative channel ensure laundry room door

rooms were really huge pool was nice and clean breakfast was great

didn't have the usual plastic wrapping and a tip left for a housekeeping was found under the room service menu

smaller towels could save you laundry bills

i had my grandson with me and the desk clerk gave him a kids goody bag

gym was decent

pool could have been bigger and it would have been nice to have a hot tub

kids had to sleep with jackets on

checking in we were told laundry,gym,and pool location

the location, the bar, the breakfast, the pool, workout room, and laundry.

excellent kitchen but we didn t make much use of it

this is the first time in 10 years we have been anywhere without kids and i had to jump out of bed and put

no room service

the gym was great, very clean and well equipped

the kitchenette in the room did not have enough utensils( only one steak knife and one butter

the pool was perfect for smaller kids

good free hot breakfast included

this morning, saturday 10/25, we went down for breakfast

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

were told by team members that they were in the laundry and will make sure we had them before the day was over

elevator was broken laundry was broken toiletries were empty

clogged sink, too loud traffic at night making it difficult to sleep without interruptions, small gym

no gym despite the web description and the breakfast was appalling

decent exercise room and laundry

found dirty laundry from previous visitors under the bed

with you kids and elderly

find a grocery store that was open, not a huge ordeal but a inconvenience when traveling with kids and having

breakfast was delicious, included healthy choices, a good variety of things to choose from, and the

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

the rooms where kids small for the price.

love the bar and great food.

the staff was perfect. so helpful from parking, check in, and room service.

i had 2 room service meals and they were

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

maintenance person and he promptly returned with a can for use the front desk was helpful with a late check out

kids loved the elevators

hotel was the epitome of what a hotel should be- fantastic service, friendly staff, and a great breakfast buffet

our room was exactly what we wanted and we had the best time, even without the pool being open

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

pillows were hard. kids next door were very loud for most of the night.

pillows were hard. kids next door were very loud for most of the night.

no pool for the kids and no complimentary breakfast.

we appreciated the quality of the gym as well

to participate in the pool with their family which was located on the 6th floor right next to the gym and spa

location, clean, smells amazing as soon as you walk in, comfortable bed, great shower, nice wine bar on property

just found out that the spa is always booked so, i'll have to plan ahead next time but, there wasn't anything

spa pool location everything

what a beautiful place to stay and relax . room service was perfect. everything was so tasty.

we weren't able to use the pool area because of how many kids were there which was unfortunate because we had

little kids couldn't get in the pool because they were all over the pool splashing

for being a suite a person would have thought there would be glasses and hand towels for the kitchen

kids wished the pool was larger, but with all the fun had throughout the day and evening we didn't

hot made to order breakfast

nice property, breakfast and bar was closed

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

i called and was asked to talk to the laundry department

pool and laundry were convenient

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

we had to ask for room service

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

also advertised free laundry but had to pay for it

unfriendly staff.. front desk and laundry personal was great...

the wifi was mit working on this day and the floor was a little bit sticky.

the tv and wifi met my expectations, but i got say that the wifi worked better at the 4th floor than at first

our room basically had a full kitchen in

and the kids loved the pool

really do anything about the pool so the facilities were very much exceeding my

the pool was small and dated.

arrived early and staff accommodated an early check in

room service was hard to get ahold of

room service hung up on me

the rooftop bar was spectacular!

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

took a bit to get connected to the wifi due to it being wide open.

the room was not dusted, the hallway carpet was old, and the bar area was nasty

bartender the night we stayed was the worst of the worst

the listing said there was a pool, but there is not

the hotel advertises free wifi and is going through a

i like that they have a laundry facility. the free breakfast has a variety of items.

breakfast was amazing the staff was great and they tried their hardest to accommodate you on

the breakfast was excellent

the location to the airport and shuttle transportation was good

king suite, the easy location and the gem of a staff that you have working the breakfast bar named patti who

the laundry facilities were not great.

we also went to the gym and it was very large, very clean and had so many options to use

2pm)

fantastic breakfast-loved the bar area

my kids where very upset about it

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

also, there were no guest laundry options, no service or washer/dryer

for 300 per night, i would at least expect a bar and/or refrigerator

$11/day for a microwave is petty and honestly kinda ghetto

massage at the spa was great and not expensive!

wifi was truly awful at some points of the day

wifi hook up was slow and took a couple of attempts only downside

all staff was very accommodating, even making my kids complimentary hot chocolate after hours

not able to get a late check out

no bar no restaurant no pool for 200 per night i have stayed in better places for half the price

be good to have coins available at reception for guests to be able to use the onsite laundry

needs to check the laundry facilities

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

we ordered room service from tgi fridays and it never showed up. we went to bed hungry.

traveled with kids

kids hated it

i wish there were hand sanitizer provided at the breakfast.

the eggs included in the complimentary breakfast were cold and tasteless.

very substantial, free breakfast

great accommodation. great location, rooms, breakfast and everything else.

the room smell like dirty laundry

parking space was very limited!

unfortunately the kids were bored

hotel was not fancy like other three-star hotels are but it was very nice to have a suite with a kitchen

non-refundable pet fee was $110 for one night's stay

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

laundry, no pool, microwave didn t work

very comfortable bed. breakfast constantly being monitored so nothing ran out.

excellent breakfast! very friendly workers!!!

wifi didn t work, which was not okay for me, i work, and working in the breakfast area with my

rooftop pool was great for the kids, the nightly activities were nice!

stayed for our anniversary and when the front desk attendant, camilo, noticed we had our kids with us, he upgraded

would have liked 24/7 room service and definitely lunch room service.

the pool area isn't open in the off season, but it has the best view of the indianapolis circle

kids run wild couldn t even use the

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

free breakfast offered but i did not partake

there was no breakfast, room had roaches, dirty towels and smelled like cigarette

s no breakfast, no open pool

and the wifi not connectable

being able to cook and do our laundry for free was great

free laundry

had a nice gym and appeared to have a large laundry room

it's great to be able to do your laundry for free

the fitness center has lots of exercise equipment and the laundry facilities are nice

the laundry facility is terrible because the dryers do not heat up at all

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

appreciated that there was guest laundry facility on-site and that the machines worked

i loved the kitchenette and the fact that it was laundry facilities on every floor

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

and the kids were out side playing by room so sleep was not

no food places in the area no microwave s in the room and no room service for food ...

really enjoyed the bar and grill in the evening

there was no bar or food service

purpose for staying was to pick up one of my kids from the airport and the hotel offers a free shuttle to and

towels could use some laundry softener for sure, and ensure you have at least four towels, and wash clothes in

guest laundry facility no lights working and bugs on the chairs

the laundry room is right next to the room and a loud banging noise was in the dryer and that kept me

quiet, comfortable bed, laundry next to room so no need to walk far.

laundry facility with wireless pay option was a nice

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

facilities included kitchenette and laundry. also breakfast provided

it's a cool place to stay. no complaints room was comfy. kids had fun in the pool area.

several people asking the kitchen workers about refilling and were told no

kids messing up fitness rooms and yelling in the halls, but someone corrected them that was on

no laundry room

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

i put some shirts in to be cleaned, and the laundry failed to pick them up.

lack of laundry

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

constantly disturbed by the kids knocking and banging on the door through the day and night

the fitness center and pool are easy to access plus they have a computer area

very clean , the room was nice my kids enjoyed the pool

large rooms, bar downstairs

of this hotel (nice evening views), the amenities (restaurant, fridge and microwave, indoor pool, gym) and the

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

i liked the gas station was across the parking lot .

breakfast not included. and it's at a restaurant inside a hotel, but must purchase separately.

the staff was incredibly friendly and accommodating. the location was good. the gym was good.

laundry facilities would have been nice.

was very clean we came for cheer nationals at the convention center the pool was nice hallways were clean our

the airport shuttle is available 24 hours a day as my daughter arrived at 12:30a

the airport shuttle was right on time

the breakfast is really really great

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

restaurant staff was literally fighting with each other the entire time my kids and i were eating breakfast

hotel was nice and clean. restaurant and bar downstairs were nice. gym was nice.

parking during trip!!!

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

50 in the laundry room

kids overran the pool area and had water everywhere, even splashed water all over the windows to

breakfast was very good and warm

location and pool area

breakfast tends to get busy and there is no place to sit for several guests

the pool was wonderful.

was filthy and when presented to front desk staff it was not replaced handles on cabinets in kitchen were all

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

hotel was going through renovations closing the pool and gym

room service food excellent

wifi and tv didn't work. luckily i wasn't in the room that much because of the event.

it's on a great location near the airport and also a lot of parking spaces.

loved the laundry room & having a kitchen in the room.the shower was nice.

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i could see the laundry being done from the customer service desk

potentially more options on the room service menu

the room service food options were meat heavy and didn t consider dietary restrictions.

staff was helpful and room service was delicious

the decor and ambiance. great location and coffee bar. gym was well equipped. rainshower!!!

ordered food from room service and it was good but not what i expected for the price paid

great gym, laundry

clean, love the gym and laundry facilities

free place to do laundry

kitchen amenities. staff was attentive to requests.

kitchen setup and design, great price, great convenience - we're fans now

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

free parking; room service; excellent staff, including hotel employee from the kitchen staff.

i would have like to order room service

bar and food were tasty, especially the bahama mama

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

no included laundry service, unlike the hyatt down the road

facilities were fine, cheap laundry available

took a while to get room service to answer the phone to order a meal but once i ordered the rest was good service

didnt like the price of the room service $85 for two adults and 2 children to eat was outrageous or that there

i found ample parking right in front

good off-street parking

breakfast selection

the room i stayed in had a fully functioning kitchen with new cookware

breakfast and inn

unless you knock on the kitchen door, no one comes to clear the plates or bring you food

continental breakfast was great

the only thing would be the parking situation

host was so incredibly nice. the accommodations were adorable and the breakfast was delicious.

food breakfast

a bigger selection of food for breakfast.

was great for kids, breakfast was good, room was spacious and nice, especially loved the kitchenette

suites does not have a restaraunt, however the staff was more than willing to accommodate with shuttle to/from

steep pet fee of $ 75

special call out to julie the airport shuttle bus driver

the free 24 hour shuttle was great and timely

hotel was gorgeous, breakfast was delicious, pool and hot tub were great

to the airport -staff went above and beyond- i came back with food poisoning and both the shuttle driver and

music playing loudly in the parking lot at 3 am

excellent service from the kitchen and housekeeping staffs