there s only 1 person working the front desk and she was usually doing laundry

blankets on the beds were sheet thin, not very warm. also could not find the wifi code.

we enjoyed the spa tub thoroughly

the spa tub was fabulous

spa music playing & inspirational quotes on the wall

laundry facilities were out of order

clean friendly laundry room quite. will stay there again

laundry room was nice to have available

laundry room was right outside my door

the morning staff on friday was rude was a female doing laundry very colorful shirt everyone else was amazing

laundry person went home early. couldn t get extra blanket and only one extra towel.

that being said the front desk staff lady was perfectly on point and heated our food up in the laundry room

pet policy

that the big breakfast that i intentionally paid for and the outdoor pool were closed.

the pool is an outdoor pool, which was closed and not disclosed on any website that i used to book the

laundry room and exercise room were convenient.. full kitchen including dishes. nice

great price for all you get. free laundry. free fitness. kitchen.

like the free laundry

the breakfast was phenomenal

pool

in charge of sending the shuttle did not tell us the van read spring hill suites

everything from the pillows to the breakfast

did not have breakfast due to dairy and egg allergies

clean, beautiful facility. friendly staff. excellent breakfast! place looked brand new.

nice, convenient breakfast! pleasant and helpful staff. in room kitchen.

the ice machine located on first floor laundry room was always out of ice

pretty far from the airport, and the shuttle doesn't run from 12am to 4am.

the shuttle service and alllowing is to park our car there

breakfast was awesome and facilities and were very nice

nice pool and lobby area

the pool is very small and someone had apparently gotten sick in a corner on the floor

used the gym a couple times and it had great machines, lots of space to work out comfortably

pool was drained.

i wanted spa but did not see it even though the advert says there is

has a bar and the bartender was an awesome guy.

no laundry machine

had many empty rooms but had me preassigned to the end of the hall, a room directly under the laundry room

the pool was smaller but our children loved it

cleanliness, breakfast, friendliness of staff, reasonable price

i loved the breakfast. room was really nice too!

did not like being placed in room adjacent to laundry room for hotel

the laundry facility was awful

i liked the fact there was a laundry and the hygiene

great front desk, laundry facilities

) nice, clean laundry facility

the pool was closed

warmer pool

asked for accessible parking but really didn't have any available at my check i.

need to work on the breakfast

pool could have been a little warmer, and the soda machine & vending machine wasn't stocked, the

pool area was closed

staff....awesome job on morning breakfast !room sizes were nice size...

pool was great. staff was nice.

breakfast was delicious and convenient

friendly staff. easy location. good breakfast buffet.

large fridge, large microwave, laundry room and everything else made this a perfect spot

only hot water in the wash facility/laundry area!

availability of laundry facilities

quiet comfortable and kitchenette. on the premises laundry. nice hot water for bath.

could not get on the wifi.

i ask can t u take them out of another room then wait for laundry to get done & replace

wish it had a laundry romm to wash my clothes in. otherwise everything was awesome.

no laundry

wifi not working, should of had access to bagged breakfast at least till 10 am

wifi not working, should of had access to bagged breakfast at least till 10 am

breakfast was delicious and had multiple options

earlier shuttle to airport

omelette station made to order, bar staff was great, and it was so so clean!

the parking lot was small and not enough for amount of people there

they should put seating on the patio outside the pool

only downside but not major problem was the laundry

painted recently but let tape on doors, ac/heat unit kept turning on and off and showed error, no shuttle to

the breakfast was absolutely amazing

great to have separate bedroom and sitting room with kitchen.

was great, staff was friendly, my kids had a great time using the lobby and wifi to lounge

the pool and the breakfast

booked this hotel for the long-term parking and the airport shuttle

staff was amazing breakfast was great room's were clean.

very clean! comfortable and breakfast

didn t see on website that the included breakfast was going to be anything other than normal continental

water cold chose this location for the spa and it was closed

was very clean, property has free parking, wifi, and breakfast

the breakfast buffet was particularly clean and offerings were tasty and hot items like omelets and

pool and hot tub were enjoyable

breakfast was good with plenty of food and drinks.

excellent service from the kitchen and housekeeping staffs

i was towing a trailer with a truck, and the parking was not very accommodating for that

took longer than expected to get the hotel shuttle at the airport

restaurant and bar closed.

pool wasn t open bc they were doing tile work

the pool close too early

it was close to the airport and a free shuttle.

it was new, it was clean, it had a swimming pool. i like the fact that i had an airport shuttle.

good location, good breakfast, cozy beds

steep pet fee of $ 75

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

free parking; room service; excellent staff, including hotel employee from the kitchen staff.

i liked that i was offered parking at a reasonable rate and the airport shuttle service.

it advertises a heated pool. the room was warm. but the water was not warm.

free place to do laundry

clean, love the gym and laundry facilities

great gym, laundry

nice kitchen area, comfy bed, liked the walk in shower

breakfast was goods. wish there was muffins easy food but offered great food over all.

great facilities breakfast hit the spot and it's included in rate

clean, comfort, breakfast. spacious

liked the kitchen, the stainless steel appliances

breakfast was good

the breakfast was

i was using the airport shuttle and danielle was very accommodating where i needed to get to and from the

need things for younger kids

you stay at an airport hotel, it should not have to come as a surprise that the shuttle from the airport is on

airport shuttle didn t start til 5 and i had a 6o clock flight had to get a uber

it had ev charging

laundry machines are clean.

i can do my own laundry!!

bed soundproof room great location laundry facilities on the same floor towels and wash clause appear new and

clean laundry facility onsite

the laundry room has at least 2 washers and 2 dryers, being coins

laundry room right next to room i stayed in.

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

think should put phone books for carry out and didnt care for room service

clean, quiet, everyone was friendly, great breakfast and coffee. also shuttle to the airport.

the laundry area was not well equipped

the on site laundry, a little pricey

since its a suite its really geared for folks staying multiple days kitchenette, fridge, no breakfast is

there was a kitchen but there was no pots, pans or other cooking implements

the room had a whole little kitchen which was awesome especially for the price.

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

facilities were fine, cheap laundry available

no included laundry service, unlike the hyatt down the road

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

only one is in the gym for a big hotel of its class

did have to call to request the shuttle pick us up at the airport

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

50 in the laundry room

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

the staff was nice and friendly my kids liked the breakfast and the pool it was clean

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i could see the laundry being done from the customer service desk

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

loved the laundry room & having a kitchen in the room.the shower was nice.

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

complimentary airport shuttle was truly a godsend

i wish the bar was open all the time

nice clean place, great staff, good bar with lots of tvs.

no laundry room

no laundry facilities

were signs for guest laundry, which there wasn

i put some shirts in to be cleaned, and the laundry failed to pick them up.

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

breakfast was terrible

the staff was incredibly friendly and accommodating. the location was good. the gym was good.

i wish there was a breakfast bar on first floor but didn t see any

breakfast was good as well

close to metro. $5 parking. big rooms.

plenty of parking spaces, quiet, nice breakfast area with good quality food.

breakfast could of use a few more options.

the breakfast was very good and well stocked and the employee was very helpful

location was close to our event, plenty of parking, hotel was clean.

staff, including the shuttle drivers, were friendly & helpful

parking was limited

nice to have a bar for an evening cocktail.

has an indoor pool, though i didn't have time to go

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

needs an indoor pool or hot tub

very clean with a polite and helpful staff. good wifi

room service didn't come for 3 days

offered a reduced rate for parking while we were on vacation with a free shuttle to and from the

breakfast was good, 24 hour coffee love

small pool

breakfast was good

breakfast was sparse or i should say not very well stocked

i liked the pool.

the laundry facility is terrible because the dryers do not heat up at all

i loved the kitchenette and the fact that it was laundry facilities on every floor

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

appreciated that there was guest laundry facility on-site and that the machines worked

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

breakfast was limited due to the covid 19 situation.

host was amazing and very accommodating pool area is nice breakfast area is clean and

poop is very small-fine for kids to splash in, but not a small lap/workout pool

breakfast was nice. nothing to complain about during our stay.

no breakfast,just oatmeal,cereal bar.yogurt.

also advertised free laundry but had to pay for it

unfriendly staff.. front desk and laundry personal was great...

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

i like that there pet friendly

in the room did not work, staff gave no info on anything, all hours all you hear was screaming kids and banging

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

laundry, no pool, microwave didn t work

room service hadn't even been in there

i really appreciated the free wifi

both nights the wifi was weak to nonexistant

i like that they have a laundry facility. the free breakfast has a variety of items.

shuttle drivers excellent!!!!!!

clean room, comfortable, free movies and breakfast

friendly staff. easy parking

breakfast was delicious

laundry facilities would have been nice.

i really appreciated the free shuttle to and from the airport

was close to the airport, and the shuttle runs 24/7

the bar and food service is great

the bar and dining area.

the room smell like dirty laundry

more variety was needed at breakfast.

didn't know this property was pet friendly

shuttle was

friendly staff, large room that accommodated us with our kids.

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

and the wifi not connectable

wifi did not work

was easy to get to and parking was ample

free breakfast offered but i did not partake

it's great to be able to do your laundry for free

also free laundry is nice

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

the fitness center has lots of exercise equipment and the laundry facilities are nice

had a nice gym and appeared to have a large laundry room

on site laundry

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

cute gym with big mirrors

elevator didn t work, no parking for semi truck

breakfast was delicious

we were next to the laundry room so i m not sure if it was from the detergents or what

i needed to do laundry and there was very little change to be had anywhere in the hotel

no laundry bags for dirty clothes

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

wifi didn t work, they gave me the wrong room, told me wrong checkin time online staff was ok but

there is a guest laundry (which i did not use), snacks, a nice breakfast

noisy laundry next door to us

i loved the free breakfast the laundry facilities and the fact it was on the bus line

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

did my laundry there, thank you for having washing machine & dryer.

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

the laundry room is a tiny closet and i m disabled i can t even fit in there.

the friendless of the staff. on site laundry.

price was better then others around but was still to much for what we got the lighting in the parking lot was

while hallway smelled like wet laundry

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

laundry room floor filthy

you are asked to put your trash and dirty laundry in hallways outside your door

the wifi didn t work the 2 nights we stayed, apparently it blew up

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

laundry room available on each floor

the renovations they are doing are very nice, the pool area is beautiful and the breakfast was also great

the pool was closed to fill it w water 2

room had an odor of dirty shin guards or stale laundry

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

they told me that they were in the laundry room and bring them up shortly

asked for a towel and was told to wait until they did laundry

room space, laundry, price

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

only good thing that i got from my stay was doing my laundry

electrical plugs , poor lighting, the guest laundry is a hazardous place

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

the parking lot needs to have its lines repainted.

that there's no complimentary breakfast.

complimentary continental breakfast would have been nice, but there was a denny s right around the corner that

i booked two extra days for we can relax and the kids can swim and the pool was shut down for an unknown reason

check-in and out process was easy, and the room and pool area were super clean

very clean, nice pool and very friendly staff

laundry room

we used the free laundry service to wash uniforms

free laundry mat, great breakfast, social hour in breakfast are with free snacks and drinks.

had two rooms. breakfast, swimming pool, hot tub, free laundry service. very friendly people.

free laundry :) heated pool

to pay $20 a day to park, to take my own laundry to front desk

longer bar hours.

breakfast and bar closed

the gym and pool are great

we were also in the room at the end of the hallway and the wifi did not reach to our room

i went down got laundry soap and quarters

we were there they were having a little trouble regulating the chemicals in the pool

gym and pool amenities are nice.

pool was appreciated by the kids

pool was closed and breakfast was over way to early.

friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

my pet had freedom other than that i didn't like anything about him or the place

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

nice large clean quiet room and hotel friendly staff free laundry

plenty of parking ..friendly staff.. free laundry.. great location

super clean and nice place to stay. super friendly staff. free laundry!

feels like home & free laundry facility

laundry it s free as well is parking

wifi didn't work at all

when i complained about the wifi, she told me that if it worked on her laptop, then it should work in my room

wifi/internet is dead

good wifi and ok room.

back, there were people on house arrest living there, people smoking pot in the parking lot, not pet friendly,

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

no wifi in the rooms, hard to get in and out of parking lot because of location.

i was clean next to food places to eat next gas stations too they had a little small kitchen

clean rooms with good wifi

kitchenette, no dishes or cookware , no ice bucket.

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

laundry soap free from front desk.

plus, they had laundry facilities which we desperately needed

it was very convenient to have laundry equipment available

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

needs to check the laundry facilities

be good to have coins available at reception for guests to be able to use the onsite laundry

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

very close to the stadium, very clean, great breakfast, very friendly staff

my kids really wanted a pool

the room was great and so was the breakfast they serve.

its pet friendly too

how close in proximity it is do lucas oil stadium. the small kitchen in the room was perfect.

i did not know they had a bar till we were checking out but it was really nice

we really liked the mini kitchen complete with dishes, and pots and pans.

the laundry facilities were not great.

the high charges for room service

room service was curtious and pleasant. roooms were very clean and spacious.

so we took our two small kids for a

we also got room service, which was quicker than expected

breakfast bar was convenient, saved time and money

7 am while i was at breakfast the maid came in threw all my items away, and cleaned the room as if i checked

not enough variety for breakfast.

kids hated it

room to be bigger not understanding room service

common area was very accommodating, the gym area was well equipped and the parking was easily

room and late check out time

wifi went down during the ncaa bball games

floor of my room in check in and remained that way even after room service had cleaned multiple days in a

great gym. nice location.

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

i love that the hotel has a bar and restaurant

conner's kitchen was fantastic

very clean i loved the bar inside the location with good food and good beer

pillows were hard. kids next door were very loud for most of the night.

in the sink is a terrible idea, no microwave, no complimentary water in the refrigerator, no room service, no

ice machines didn't work. no room service, parking. a/c very noisy and disrupted my sleep.

nice location, quick check-in, good wifi. slightly better gym than most. good coffee.

restaurant closed for the week with no warning, pool closed no warning restricted access to gym that was always

they made it an awesome stay for our kids and us

they did not have a laundry area, but there is a laundromat next door

the breakfast was amazing and everything was perfect

didn't like the way eggs tasted for breakfast [artificial taste]

friendly staff, breakfast and value

the kitchenette sink faucet is sealed with the wrong type of caulk and looks sloppy and unsanitary

smaller towels could save you laundry bills

beautiful place with great location. also have an unexpected little package to my kids.

the pool was clean and the perfect temperature

shopping center, lucas oil field stadium which is why we were there for colts game with our kids

kids had to sleep with jackets on

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

great pool

the pool was freezing and so to stay there with kids was a waste of time and money for the pool to be so cold

wifi was pretty good too,

kids running up and down the hallway being loud all night until around 2 am

the staff was perfect. so helpful from parking, check in, and room service.

bar and restaurants were very accessible by foot

i had 2 room service meals and they were

service for pet was exceptional

great location the bar and food was ok. staff were keen to please.

please offer an alternative channel ensure laundry room door

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

the laundry room door was repeatedly locked and the front

wifi wasn't very strong

the room didn't have much lighting. having to request room service the night before was strange.

my only complaint is the pool is a little small. gets crowded at times.

i had a conversation with a woman at the bar and she said same

the pool being closed and the price didn't change

the bar closed too early.

the kids (and parents) loved the pool and hot tubs

decent exercise room and laundry

found dirty laundry from previous visitors under the bed

our kids enjoyed the view of the streets below and the buildings around us

our kids enjoyed the view of the streets below and the buildings around us

wifi good although had to keep logging on, staff friendly on desk and breakfast, location is top

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

facilities included kitchenette and laundry. also breakfast provided

we enjoyed the pool table and fitness center, as well as the breakfast, although it became quite crowded, with

kids messing up fitness rooms and yelling in the halls, but someone corrected them that was on

pool area is dark and too hot inside the little room being in the basement and the road

gym , swimming pool and accesories were excellent.

we enjoyed our comfy room and the spa and workout area

there was another entree or two to choose from room service for vegetarians would be nice to have bamboo

just found out that the spa is always booked so, i'll have to plan ahead next time but, there wasn't anything

the staff at the spa were also very attentive and helpful

expensive foe the small room but cute if it's was less on the price i would always stay there the pool area had

night staff went out of their way to accomodate us with room service from the bar

the lack of daily room service such as emptying the trash, new towels, or a bed change

pool was great for the kids

there also was a pool that i would take advantage of if i stay there again

the location, the bar, the breakfast, the pool, workout room, and laundry.

checking in we were told laundry,gym,and pool location

we ordered room service and came down for the free breakfast

the pool was warm

my kids and i loved the little pool and the view

breakfast was very good and warm

the kitchenette could have been equipped better

breakfast was good

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

the kitchen is fabulous

the staff was very helpful when i asked questions about their onsite laundry facilities

having several washers and dryers in the laundry room made that task faster and easier

road noise. room was near an exit and laundry room.

good size tv with good channels, loved the free wifi

did offer room service but when we called they said they had to cancel room service for that day as they

also, there were no guest laundry options, no service or washer/dryer

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

around the corner, and a decent donut shop) great amenities (the pool was warm, with other kids to play with

also to stay with pet for one night is also expensive, $ 50 per night

cold pool, kids were not able to enjoy wish the hotel connected via skywalk to the convention center shower

room service was hard to get ahold of

room service hung up on me

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

the rooftop bar was spectacular!

of this hotel (nice evening views), the amenities (restaurant, fridge and microwave, indoor pool, gym) and the

only problem we had at all with our stay was some older kids running up and down the hallway late at night making

it would work for kids but not 2 adults

the pool was great for the kids

the fitness center and pool are easy to access plus they have a computer area

clean, modern, good bar and great location!! friendly and professional staff.

roof top pool was nice. nice view. within walking distance to everything. nice gym.

the restaurant has limited selection for kids friendly foods

apparently no room service either

stayed for our anniversary and when the front desk attendant, camilo, noticed we had our kids with us, he upgraded