laundry service needs another set washer/ dryer due to use

no in door pool or spa

the breakfast was top notch

parking is very limited for the type of crowds that come to that area

parking could be better,i came to ride royal blue

parking in front of the room

the rooms are always clean and neat and the wifi is good too

wifi was good for streaming entertainment

free wifi didn't work

the view of the lake - in the summer the pool

our room had a back door that led to the pool

nice outdoor pool

loved the fireplace

breakfast was wonderful and everything was so nice and clean.

location and easy to find; great swimming pool; nice breakfast and seating area; fine parking; near restaurants

only thing i would say was limited was parking for big box trucks.

breakfast is so so

no elevator terrible wifi

dirt buildup in corners in bathroom. debris in parking lot.

pool was heated which was nice for the kids

pool was heated which was nice for the kids

the pool was closed

the kids loved the indoor/outdoor pool

selection at breakfast

breakfast buffet was hot, fresh and plentiful

property was exceptionally clean from the parking lot, to the lobby, halls up to our room

choose this hotel to use the outside pool

breakfast, specifically coffee was excellent

parking

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

am a fisherman and there could have been better accommodations for boat parking , but it still worked out

dirty, everything was broken. no pool,no gym, no fridge no microwave, no wifi

more cleanliness. better instructions for phone , wifi qnd room heat/ac

i could not identify it as pet or mold, or anything else identifiable

great since we needed some warmer clothes free parking and easy drive to many

could hear kids running upstairs all night

no selection of breakfast foods.

it's nice to have a small kitchen and plenty of trash cans available

we knew the breakfast would be a frozen jimmy dean breakfast sandwich due to the pandemic, but we didn't expect

was right from laundry and right beside the house keepers area very noisy

and my daughter had a wonderful time swimming in the pool it was perfect temperature

the pool and gym were great ways to burn off energy and the areas were clean

the pool was freezing! only one jet was on/working. (ergo, nothing too terrible!!)

the facility was super clean! pool was indoor and relaxing. would definitely stay here again.

washing machine was out of order in the laundry facility.

laundry room on same floor as my room

happy to have a laundry after a day of rowing too

quit place to stay. very clean rooms. great breakfast. easy parking.

distance to windrock, good parking for trailers, and free breakfast to start the day

also, guest laundry is extra-you would be better off to go to the local laundromat

parking lot was not the best size wise for pulling a trailer. but it was managable

trucks are allowed to park horizontally, taking up several parking spaces

my ps5 couldn t connect to wifi

pool area is small but serves its purpose. it was clean

laundry room free

having free laundry was a very nice extra

breakfast was great. i loved the room with a kitchen. it was in a good location for me.

pool had 2 much chemicals, and it caused burning in my children's eyes

all good , staff so friendly and the kitchen lady at breakfast was lovely .

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

that the rooms were clean and had a laundry to wash and dry our clothes

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

laundry service should be updated

our room was right above the laundry room so i think they were running the washers

the wifi signal could have been a little stronger.

wifi connection was poor

spider in my bed no wifi cable tv iffy and they know they are the only game in a small town low budget and

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

was friendly, very spacious, heated pool room, free breakfast

on breakfast items

breakfast was o.k.

there could have been more breakfast options. otherwise, the breakfast was great!!

the laundry room,snack machines,soda machines,ice machines,fridge.

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

everything but the pool

the pool was not clean

stains on mattresses, stains on chairs, tub had hair in it and was yellow and drug dealing in the parking lot

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

was on point, laundry convenient to the pool area

i needed quarters for the laundry room but had to go to the convenience store across the street

my girlfriend was forced to stand outside in the bitter cold to get change for laundry

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

laundry room only took quarters and no machine for change

need a quarter machine for laundry and one dryer didn't work, but everything else was great

the next room was 2 down from laundry room, the noise woke me up the first

closed wifi network would be nice.

all staff were very friendly, the room was perfectly clean and spacious, the pool was well taken care of and

the only concern i had our entire stay was the laundry room smelled like weed

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

no directions on the signs on where the laundry is.

the pool was really nice and our kids really enjoyed it

gym needed some dumbbells lol

no breakfast, lobby under construction but rate was reduced so im happy

no breakfast available

breakfast and nails through our parking lot as well as broken glass

breakfast and nails through our parking lot as well as broken glass

9 am cutoff for breakfast is pretty darn early. we missed it

our room was at the vending, laundry, ice area

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

to use he guest laundry but it as taken past the wee hours

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

apparently 130am is a good time to do laundry and slam doors

i appreciated the free laundry room (good quality washers/dryers)

free laundry and gym are a plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

and the free laundry is a huge plus

great hotel room with kitchenette, couch, and comfortable bed

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

parking

not much of a breakfast, cereal, and muffin, coffee, orange juice

better count. breakfast.

i couldn t even park cause big trucks was parked cross side in car parking instead of the big truck parking

location, cleanliness, and staff at breakfast time.

that they had an indoor pool was extremely helpful due to the fact that i was traveling with my kids

behind bed was very dirty, pull out bed was awful had to go buy air mattress for the kids to sleep on

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

double bed rooms are big with couch area and kitchen

the fitness room was one of the better ones we have found in a hampton or any other similar hotel,

clean, quiet, had a pool open 24/7

nice pool

location was ideal for my business, execellent facilities breakfast area, fitness room

the fitness center was great, the staff were friendly and everything was very clean.

laundry room, fitness room, my room

pool/ location

breakfast on the weekend was fantastic

was not clean; no forks in kitchen; weird collection of kitchen supplies

great room, roomie, friendly staff, pet friendly

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

really fun hotel, felt new, hip and cool. nice bar and lounge area.

i didn t have plans already i would have stayed in the hotel they have plenty to do pool table fire pit

decor was beautiful. pool was nice, clean & staff was great

delight after a 12-hour drive to relax with my golden retriever quietly at my feet in the lovely bar and enjoy

kitchen area and room, weight room and laundry room

laundry facilities, staff at front desk, location convenient vnn

they have a laundry basket in the large closet along with iron and ironing board

we used the laundry room twice and it s free so that s really neat

though they had free laundry facilities,most of there machines were out of order

no laundry bags, don t forget the shampoo and soap

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

got told to wait for a shower because there wasn t clean laundry

they offered laundry service but could not give change to use it

the kids loved the indoor waterpark and it was very affordable

a dryer was out in the laundry room

all was excellent, laundry, all round,,everything so good.

are very bright lights in the parking lot that illuminated the entire back of the hotel

we kept having to reconnect to the wifi

covid-19 played a role in not having breakfast provided, and the swimming pool not being available

nice morning breakfast. staff very courteous. laundry room clean room orderly

how big the rooms were and free laundry

i think the laundry room was under our room, so heard some noise while trying to sleep.

the business center and the laundry room were both broken

the property was dirty. the laundry area was filthy.

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

not being able to find the laundry room..

liked the cleanliness of the room and hotel in general. laundry room was in working order.

no laundry room, breakfast sucks

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

the staff was very friendly and helpful, and the breakfast menu and staff were top notch.

great gym and pool

facilities were clean and plenty of parking

happy hour, morning breakfast service, the pool, sauna, and jacuzzi amenities.

we enjoyed the pool and gym

microwave (which is odd for the chain), the indoor pool is nice but unheated, we weren't aware that we had to

quick check-in, convenient parking, bed was comfortable.

is good location////did not have use of bar kitchen for the 31st and 1st

the rooms were comfortable and clean with free wifi

no breakfast. have a small food venue for purchase. do have a bar with cocktails

laundry facilities. 26 quarters!!!

cleaner laundry area. washer had gunk in it as did dryer.

seemed like maybe people using laundry that weren t staying there

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

needed a chair in laundry room. you could hear road traffic

convenience, great kitchen and layout, nice bed

enjoyed the breakfast each morning we were there

staff was friendly and helpful, room was a great size and comfortably furnished, bathroom and kitchen were well

the breakfast

limited breakfast due to covid 19 virus.

spacious room, comfy bed, nice kitchenette, and nice bathroom

the parking lot is tight :-(

hotel had free parking, which is awesome

breakfast left a little to be desired

to my surprise the kitchen was well stocked with everything i needed to cook a decent meal; full size refrigerator

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

the hotel is child and pet friendly

hot breakfast, pool, gym and being close to the gas station.

rooms are nice, location was nice, beds are comfy,clean, good breakfast.

there is the added bonus of free parking and free breakfast

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

young man that checked me in was delightful the hotel was clean and that had a restaurant and bar in it

my kids got blamed for other people kids running up and down the hallaway

restaurant/ bar onsite

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

pool was to small but it was clean

staff was so nice to me an my family especially the kids and they where so helpful no matter what we needed they

kids loved the comfortable beds and hot breakfast, and i got a jog in around the area during the

high pet fee

stayed here many times. clean, comfortable rooms. great breakfast in the morning, pet friendly.

staff was kind enough to help us fix a booking issue which was incorrect regarding pet friendly.

the beds were comfortable and it is pet friendly

customer service, offered my kids snacks and water they loved that

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

very clean, big room with a full kitchen. pet friendly, and there are handicapped room.

pool closed:( boo hoo. no shampoo or soap at all.

the floor, especially in the kitchen was not swept very well

young kids were setting off fire works and caught the hay by the hotel and car on fire i told the man at

love the kitchenette in our room

was so great to have a breakfast option, but my kids weren't into the options that were available

adequate parking and many restaurants nearby

was great an taste good, the beds was super comfy, an very clean an it s pet friendly for our furry love ones

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

laundry and gym were closed or out of service

amentities...gazebo, firepit, ev charging, laundry and pool.

breakfast was awesome, loved that there was cheesy omelets, cereal and yogurt as well

parking,

the pool and hot tub were closed. it would have been nice to know in advance!

no parking

gym was small but decent, one of the machines wasn't working and not clearly marked that it was out

the bar should be in it own room away from kids view

pool is too small to swim in

the rooms are mostly clean, the 24/7 laundry and vending is helpful

the police riding thru the parking lot at all hours of the night..

people next door were smoking so much pot we almost had to leave

were missing coffee cups in the room and i understand we took a pet friendly room it still should be

to be an unusual number of people just hanging around in parking lots

an on-site laundry room was most welcome

the laundry is always welcome

i did discover the laundry room this time

breakfast was great; good selection

breakfast was great

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

phone didn't work for 2 days dryer in laundry still doesn't work

the laundry dryer was inop and not labeled

laundry facilities aren t great

i think there should be more laundry facilities.

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

clean staff was very nice and friendly good breakfast our kids said best thing was soda machine all you could

i love that this is a classy hotel, and they welcome pets

the kids loved the pool

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

night time employees were working in laundry and had late night loud conversations outside the door

parking was terrible and dark

pet friendly smoking rooms

that the wifi was easy to connect to

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

i was surprised at the mini kitchen, since i had never stayed at one before

kitchen as everything pots pans glasses cups plates

off i-75, ample well lit parking, friendly staff

needed on site laundry which wasn t available.

laundry facility is also available

there is also a guest laundry room which was convenient

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

were looking for a pet-friendly place to stay with our new dog, while visiting family

the breakfast

everything has been remodeled no breakfast due to still under construction

the breakfast seemed like an afterthought with no cups for travel coffee

breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt

were clean, staff was friendly and helpful, breakfast was good but could have used some fruit and the orange

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

bed not made bathroom very dirty tv not working wifi very very slow

cookware on request and kitchen. light continental breakfast. on site laundromat.

it was quiet, had a full kitchen and central to everything you d want to see

no laundry

the laundry equipment is not being cleaned. ice machines are not on every floor.

guest laundry room was clean and very

the desk staff was very helpful and the guest laundry was

everyone was kind and so helpful even got me an early check in at arrival

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

they have really good coffee. pool area was clean. having a customer laundry place awesome

upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

laundry is expensive and dryer needs to be cleaned

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

they have an onsite coin laundry

no laundry bag

broken dryer in the laundry facilities

great breakfast. great location for travelling along the highway. laundry

comfortable bed and pillows great breakfast selections

clean, good breakfast, comfortable beds.

cleanliness , convenient location, friendly staff, great breakfast, easy parking

pool was closed for maintenance and the lobby restroom was closed for cleaning (for 3 days

friendly staff, wonderful indoor pool and exercise area, and great breakfast.

no laundry service option

laundry facilities great

good gym. proper plates and cutlery for breakfast buffet. large room and comfy beds.

breakfast was an issue

nice pool and gym too

laundry area was

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

no quarters for laundry

lots of room and breakfast was better than a usual hotel breakfast

close to door to take small dog outside,good breakfast good parking

parking

great staff. nick the bar tender is great.

parking was a bit hard for late rrivals

breakfast very expensive, bar very expensive

parking was a little weird

nice friendly staff clean room an beautiful pool area

easy access from interstate 40 and plenty of parking made it convenient

not upgraded and simple breakfast

it wasn t clean and bad breakfast

the swimming pool

to much bleach in the laundry

the available on site laundry room was a

didnt really like the parking in the back, but didnt have problems parking in the front.

the pool was closed

the hot breakfast the next morning was delicious too

laundry only had one machine for size of hotel which was out of order

clean and big rooms ! very good breakfast!

wish it had outside poolud83dude30

great breakfast! nice clean rooms. courteous staff.

breakfast time the power was out and the breakfast bar was cold and the indoor pool was cold as

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

the room service !!!

but kitchen extremely slow and behind

i was alone with two kids, i was concerned for our safety

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger

we especially loved that we could bring our pet

breakfast was a little expensive. prices i would expect for room service not dining room.

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

pet-friendly also

room service and valet customer service.

i had really looked forward to ordering room service since the menu looked great

excellent restaurant and bar and service.

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37

they have a nice gym as well

no laundry bag available

very spacious bedroom with great bedding super large shower and they are extremely pet

i brought my own cellular wifi so didn't use house free wifi except for in the drawing room and that was fine

valet, romantic turndown service, the drawing rooms (drinks and food were great), room

the gym was also nice an accessible 24h

bathroom spacious and attractive but needed a bit of attention (towel bar loose)

a ton of amenities outside of a gym that you could gain access to by speaking with the front desk and a bar

smart room that catered for every need from the well stocked mini bar right down to a shower

upon arrival super friendly staff!!! property super clean . bar and restaurant super service!!!

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

central location, good sized room. clean. laundry facility was good.

there were 20+ kids in the pool, which was very small and also only 3ft deep

we did see a sign, however it was only posted at the kitchen which you wouldn t see until you are there

beautiful hotel, great location, yummy breakfast!

i would love to come back without kids and enjoy the rooftop lounge that i never even got to see

thanks for the late check out.

clean. staff was outstanding. lots to do on property. kid friendly. pet friendly.

pool was only 3 feet, no hot tub, king bed was old and uncomfortable, room could be updated - more

not told and did not know a pet had stayed in our room, computer chair scratched and clawed by pet

location is great, staff is very helpful, and there is a bar on the first floor.

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

the gym.

almost everything. great hotel, staff, breakfast, and rooftop bar. and pet friendly!

room and shower facilities, free wifi albeit a little slow

open pool, free laundry, good breakfast, small/not crowded, pets allowed

also free laundry if needed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

free laundry

the kids said the pool was too small

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

large studio, beautifully decorated! excellent breakfast!

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an

out of coffee at breakfast

breakfast was good

the gym was well lit, all the machines worked and enough dumbbells and a universal

needs more of a bar than the brightly lit bistro.

loved their well-equipped gym

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

they had on-site laundry and a pool

the laundry facility as well

i needed to do a load of laundry

laundry room needs paper towels and hand soap

couldn t find the laundry room for guest , breakfast was wack had go out go out for breakfast nor was our