a pile of clean bed laundry was left directly on these dirty carpets and spotted dog foot prints where someones

found the wifi quite temperamental, when we was in our room we couldn t connect to wifi and if it did

great staff, breakfast included in the price and pet friendly acommodation.

staff, very friendly, scenic surroundings, plenty of parking

and able to make a drink tea in room,breakfast really good wide range of food,added bonus was car parking and

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

being directly in front of laundry room. very noisy very early

lack of parking - there was a wedding ongoing when we checked in so couldn t park in the car park

were looking for something light to eat only to find out there wasn t anything available and no room service

ordered room service but 2 of the 4 sandwich options weren t available

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

wedding guests very critical of pet in the area outside

good food and great choice for breakfast

the breakfast was lovely, continental, fresh fruit, and choice of full english included vegetarian and

room cold, shower not great, free wifi poor

no laundry facilities or bike hire

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

standard room was massive staff went above and beyond beds comfortably and clean shower was great bar was

better marked parking bays, lots of space, lots of cars parked in an evening, not all tidily

everything! great location, friendly staff and great spa facilities.

lovely night treat for my son say over used facilities had room service lovely staff

decor facilities room service staff very friendly

not having a room service

they do offer wifi which rectifies this issue

breakfast hot and continental to suit every taste and was beyond excellent

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

in a family room but only 1 mug. kids bed was uncomfortable.

great pet friendly location, able to walk the dog outside the hotel

asked for early check in, no issues

extremely friendly and helpful - excellent breakfast and free wifi a real plus - excellent hotel

were in the annex building, our room was lovely and spacious, very clean, parking right outside the door

the bar was very pleasant

very relaxing in the lounge bar

lovely countryside location away from traffic, plenty of parking spaces

because we have a pet we were in the lodge

but still a quiet location apart from being close to laundry room

little touches in the hotel made a real difference - in room flapjacks & sweets, guest kitchen and luxury

only problem i could see is that if they were very busy, parking could be a bit difficult

honesty bar available for after hours

lounge and bar area very comfortable

private office road parking

wifi was erratic

plenty of free off street parking

booked dalesgate on the pretence that it featured an ev charger

plenty onsite parking and ideally located for visit to the kwvr

was next to what i think might have been the laundry or cleaning station so was noisy early in the

door to laundry room and drier still going at 11pm

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

it was situated next to laundry room

laundry room

the room spotless, the food amazing, location was outstanding and pool and spa facilities really nice and not

the spa was wonderful - there is a rear terrace you can sit in the sun and dry off after the pool

there is extensive parking for the hotel

shown around hotel and to room used spa twice nice pool cool shower with rain shower thunder lightning and bird

room was beautiful and the spa was small but peaceful - perfect place to stay in stunning

gym is very antiquated and most of the equipment didn't work, my room was cold and i couldn't

in changing rooms for swimming pool didn't lock, needed to bring own padlock

loads of offroad parking

restaurant and bar was excellent staff do struggle with covid regulations when bar is busy

wifi didn t work and the walls were peeling.

we appreciated being able to do laundry while we were there but didn't get a chance to take advantage of the

for example, they didn't know about the laundry details/availability

15 as kitchen closed but breakfast served until 9

free parking & plenty of spaces

use of the pool included with overnight stay

it is lovely to have wifi

over for a family members wedding anniversary, so glad we did had room service and the pizza were delicious,

welcoming friendly staff who allowed us an early check in due to us attending an early afternoon wedding

everything. the staff were so helpful and friendly. the bar and restaurant were lovely.

to many kids running around. bar was very busy. beds a bit small.

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as

entertaining bar staff

we feel the place has improved even further and set an even higher bar

loved the service, the location, the cocktail bar and most of all the five course gourmet dinner

food is excellent and the cocktail bar is quiet and comfortable

very clean and comfortable stay, the staff are very friendly. very quiet location. pet friendly.

reception was excellent and tge young lad was later serving behind the bar and in the restaurant

my pet was made very welcome and there was good walking nearby

free ev charging

excellent breakfast

being woken up early with laundry carts being wheeled through courtyard.

took a little while for room service had to ring twice

-needs slightly longer hours for kids in the pool

wifi was shocking and didnt work

ac (fans were provided) no phone line for room service

room beyond the bar seemed to be a dumping ground for laundry

parking and access easy

start to finish excellent service, a diverse and delicious dinner menu, exceedingly good cooked breakfast and

definitely stay again plenty of nice walks from hebden aswell also easy to get to and loads of parking

being a little off the beaten track is just what we wanted & there's plenty of parking too

had a bar table because we had our dog with us which was fine but it was disappointing not to be offered

staff were extremely helpful, the breakfast choice was extensive and our choice was cooked to perfection

everything , location, room, breakfast, staff perfect

poor (not existant) wifi in the bedroom

lovely gardens and plenty of on site parking

poor wifi coverage and connection

had to pay extra for breakfast. no spa facilities.

breakfast was perfect, the meals lovely, the happy and friendly staff, good parking ,exceptional overall

disabled car parking.

location, easy parking, good room service and wifi

the bedroom was clean, bed was comfy, nice clean towels, parking was great, staff very friendly and helpful,

wifi was free and it had secure parking for my van, the staff was always happy to help i would defo stay again

we were not informed about the free wifi

i didn t know or use the free breakfast that was supposed to be out or the free wifi which was supposed

convenient, free parking & close to the centre

free parking

the hotel is welcoming to dogs and you can eat in the bar area without having to leave pooch in the room

excellent breakfast. food was exceptional

good restaurant for both diner & breakfast wifi free & good quality

lovely pub with lovely staff! really nice breakfast

nice traditional bar area with open fire and tastefully decorated separate dining room

wifi reception was very weak

the bar was buzzing,the food fabulous and the staff so lovely

wifi in the room wasn't brilliant and very few electrical sockets.

lots of parking

e how to open remote windows, wifi password, breakfast times, also the complimentary biscuits should have been

we were hungry, but breakfast was already over, (it was about 10:30am when we arrived) however, we were still

the building is historic with gorgeous wooden beams, stone flagged floors, lovely old fireplaces & cosy nooks

presume the breakfast/kitchen staff didn t have a key

location nestled in a beautiful valley room was beautiful, outside bar area was great

can be useful when travelling with kids/taking refrigerated medications etc so this was a nice touch

my room was in the manor house which is the stunning stone building by the spa and the courtyard

the friendly staff, our lovely bedroom, the delicious food & wines in the restaurant and the gym was excellent

i ordered room service and the food and service was excellent

we also had breakfast that was a choice of cereals pastries or various options for a cooked breakfast

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

wifi slow at down loading. parking was limited.

good wifi and a well equipped bathroom and tea tray

we needed an early check in and were able to get into our room at 11

patchy wifi

laundry left lying around in breakfast area

the bar was a bit small

well-equipped, clean hotel with excellent wifi and friendly staff happy to recommend local pubs

staff were very friendly, our kids were happy and the value for money was very good, i thought

wifi registration required disclosure of too much personal data

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

the wifi was rather weak

friendly staff, lovely modern bar didn't try food so can't comment on that

used to do food but apparently the take over company no longer do any dinner or room service

cosy little bar and restaurant serving a good range of tasty, homemade food

booked for a concert at the piece hall, parking on site, lovely staff, good home cooked food and drink on site

location for town centre with parking friendly staff and good choice of beers and food

location with parking for an event at piece hall

no wifi in the rooms

a lovely stay at the hotel and used the bar, gym and swimming which were excellent

key card, location of the restaurant & bar along with the facilities within the hotel such as the gym and pool

walking through the bar to get to the room after being in the pool

check in, which was somewhat better but decided to check out the next day as there had been no room service and

appointed spacious room, nice restaurant & bar & and fabulous spa area with pool sauna & steam room

peaceful good clean hotel great wifi and parking electric points

staff excellent clean good breakfast

lovely room nice food in bar well situated for m6.

quality of food. spacious rooms free parking

we were allocated a lovely quiet room at the end of a corridor which was ideal as we have young kids

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

we would have liked to just sit and relax but sadly the bar was closed for the night so we had to go back out

food on arrival, and closed early due to no-one in the bar when we returned from getting something to eat, but

we had drinks in the bar later and the bar staff were very friendly

quiet location and plenty of parking available