also, helped us get some laundry done

staff, a lovely pool and huge bed

wifi only available in public rooms not in bedrooms.

wifi didn't work as it should have. couldn't use phone. it seemed to block it.

wifi strength in the rooms could be improved. an extra pillow would be nice too.

parking was a bit far away from the entrance to the hotel. plan on a walk to get into the hotel.

the pool and gardens are simply amazing - tranquil and relaxing

plenty of parking and easy to find the hotel

free parking lot with fence

garden, swimming pool, buildings and interior decoration

too far from main reception, no swimming pool nearby

bar and other facilities was closed for covid-19

private pool well worth spending the extra on

the food quality at breakfast is good and the shared pool is fairly large, very clean and has a good temperature

bar didn t open on friday 14th july, we rang the reception who thought it was open, some people

staff, good wifi for work meetings, 24h access gym with all you need for an effective work out, beach 15min walk

included- not very quality products in the bar as wines, spirits etc

lines at breakfast

means a good 15min walk to the main road but it is ideal if you want a relaxing holiday by the pool or beaches

nice breakfast and swimming pools

kids club could be better and maybe the laundry service

after dinner, in the bar/lobby the have a singer kids love it, the can dance and play

they have 4 pools, two of them for babies and toddlers

close to the beach and golf what s not to like.

slight issue with wifi

the spa bookings were a bit haphazard, changing times at last minute and getting bookings wrong.

very new hotel. friendly staff and good room service

apartment with a large balcony overlooking a golf course a few problems were resolved quickly

gym could of been bigger/ more equipment and the sunbeds round the pool were quite uncomfortable

great breakfast and staff at reception were very helpful and friendly.

for our wedding clothes but were informed they did not have irons and we would have to use the laundry service

rooms, when we asked could we get one in our room we were told we would have to purchase some laundry service

you don't get an iron for your clothes instead you have to send me off for laundry

and bars in the old town/new town also, there isn t an iron in the hotel, they offer their own laundry service

minutes away from a lovely beach, nature reserve and fantastic golf course

pool area, nice pools, in general a very luxurious facility

5* hotel, we had to take the luggage ourselves, i had to ask them to show me the facilities, the breakfast was

the gym

pools were closed in the gym the pool was not opened

broken steam room) no menu during breakfast

the breakfast was the best we had in any hotel in portugal and the location is very close to the beach

the breakfast selection was excellent and the bar food was also great

spa is not great

breakfast was good too

swimming pool (indoor) was lovely. view from balcony was gorgeous

had basically a private pool, a warm welcome and it was pet friendly

it was a little pricy and charged a pet fee that surprised us but since it was only $10 it wasn t a big deal

were in the penthouse unit and it was clean, large and had our own pool

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

gardens and pool area was beautiful and kept very clean

in the bedroom and there was no iron or pressing facilities available, unless you went for a full laundry service

i couldn't find a chair on the swimming pool , people

we were just st band b but others all nclusive very mpress d choic and quantity no salad for kids great said

kids club was very

gym is very small with limited

the bathtub was dirty and the laundry of the bed had some holes

for the centre of the old town, clean, comfortable and great wifi with the added bonus of a small fridge in the

very clean room, lovely size, the bed was a bit worn and the wifi was not working in the room

the pool on the roof was also nice

noisy bar below open to 4

did not want to send out to the laundry daily for basic ironing

a little more variety of cereals and fruits at breakfast, but that is really searching for fault

the gym could have been bigger with more free weights. the jacuzzi was cold.

the breakfast set up and selection is great

the spa facilities were perfect, relaxing and treatments reasonably priced for the value given

ordering food at night from the bar takes 45 mins

the gym and spa area is very old and not taken care of

we was there the weather was t good and the spa was shut on the sunday so no pool not a problem in high season

no wifi in room

indoor pool closed, girl behind bar a bit rude, they didn't replace tea/coffee in the room

if you are order room service the same high food standard is present

service at the pool

property and facilities too small for them and disrupted pool side relaxing and dinner at 2 michelin star

the setting, the rooms, the restaurant, the gardens, the pool, the beach, the staff

beautiful outlook and grounds that lead straight down to beach with amazing pool area

remote location. maintenance around pool.

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a

even the swimming pool area, the cleaning staff all are great to details and helpful

we particularly loved the direct access to the beach, as well as the charming air bar and restaurant with its

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious

room size, design, and decor room service stops by occasionally to see if you need anything.

fully recommend visiting the spa

the hotel inside bar staff very nice also

it was advertised online as adults only yet there were kids there

breakfast was varied and also very fresh

size although a kettle was available we didn't find out until the third day when we asked at the bar to borrow

we didn t care about the wifi or that the tv was small (as i have read in previous reviews)

wifi only accessible in the lobby and breakfast not included in the price.

wifi is not available in the rooms....

wifi in rooms would be nice.

wifi was very patchy

the swimming pools outside are not heated, and there is no serving bar poolside

food was just ok, and parking

no wifi in rooms

the wifi in the room didn t work.

the scum on the swimming pool where the wind. blew it around

not adults only.

big and clean bathroom, fantastic view from the balcony, many facilities like outside and indoor pool, bar pool

the breakfast cooked freshly to order, the restaurant and the bar facility provide lots of choices and different

however some of the gym equipment could be updated but it s a very minor thing

not very convenient to go to a laundry room to iron clothes, should have an iron in the

the wasnt an iron in the room bit there was a laundry room with all the facilities for guests to use

great addition of a laundry room on our floor - quick access to an iron and washing machine which was perfect

i was even able to do my washing before i went home in the free laundry facilities

they offer laundry facilities on the third floor which i appreciated

the floors were filthy. very tired looking. decor needs update . very 1980s. no laundry

the pool and staff

- room size (without stairs) were small & cramp - no walk-in shower - no room service - housekeeping was dreadful

gym was just a few yoga mats and very light dumbbells so if you re looking for a decent gym this

- wifi signal was very temperamental and kept cutting out

very noisy and no pool .

staff are very kindly wifi in the room is very

clean airy room, staff were very nice and allowed us to have a late check out when my partner was feeling a

wifi, very clean, perfect location in the centre of it all, 2 mins from beach, checked in early

wifi of this property is very very poor

not provide an iron at all within the hotel and only do a laundry service which only operates on monday to friday

we have tried the spa and amazing therapists- highly recommended

it was far from the beach and there wasn't a kids club or entertainment for kids

wifi unstable

the balcony of the room with a view to the pool is fantastic

they were kind to get my much needed laundry back to me the next day

if you decide to use the laundry service, make sure you fill the form or they will not take your clothes

i had laundry done which k was told would be 48 hours and it took 5 days - very disappointing

plenty of choice at breakfast, nice lounge and bar area, there is also an indoor pool if you prefer

it didn t have an outdoor pool to chill at

laundry service

if you stay up late then this is a great location but if you need sleep or have kids it s worth it to stay

it was clean,beds and pillows very comfy, rooftop bar was lovely

rooftop bar was excellent also the cleanliness of the rooms

my kids loved the location which was smack bang in the middle of albufeira old town

an item of my belongings was taken by a cleaner and sent to laundry without asking

spa and gym close half 6. would be better if open until later.

the gym was also a pleasant surprise with all the necessary equipment, had great workout sessions there

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

clean rooms, nice pool area, free of charge baby seat for the car, direct beach access, kids friendly

provide body lotion, hair conditioner, an iron to borrow (vila gale makes you use their paid for laundry facilities

no irons available, hotel only offers a laundry service.

didn't like the price of laundry through the hotel; however, we just went down the street and did it ourselves

we did ask at reception but were told they only had a laundry service, which we didn t want

you have to use their laundry service, which of course is not cheap

only recommendation would be to add a laundry in the building for guests who stay for longer times otherwise

no kleenex boxes no face cloths no dish cloths no laundry service

laundry facilities would have made the place better.

park close by is very good with loads of space for kids to run around and great kids playground

old or new town for food and entertainment could do with something for children as well maybe a kids club from

better signposting to bar area. no transport available to get around prob bad time of year !

wifi not good - couldn't check out no one on reception bar not great but these are just minor

the pool bar wasn t open for us which was a shame, but on the last morning before we left, it looked like

room at the reception for free luggage storage, free wifi, very good breakfast, swimming pool in the garden

room service knocked every day, including christmas day which didn't suit after a late night the

someone brought me towels but claimed her shift had ended so she s not collected the dirty laundry someone

strong smelling laundry cleaners - please stop using such strong smelling soaps

the reception was helpful when asking about the laundry (5 )

clean laundry every day

self service laundry on each floor

my husband loved playing golf at the resort

the grounds were meticulously kept, the range of restaurants, pools, shops, mini golf

some evening program (incl. for kids) could be nice.

wifi was bad. it kept logging out while using it.

staff are superb, hotel facility is huge and wonderful for kids and family

laundry could be efficient using the hanging we do not change towels / only do the bed every 3 days

views. uncrowned. quiet. breakfast spread.

great parking underground for our hired car

there are two very good restaurants and a pool snack bar so you really don't have to leave the resort if you

property, very good service and staff, big room, good drinks and food, easy parking, comfortable beds, washer

breakfast was nice as you would buy of the high street, hotel was clean pool side was clean staff

great pool and view of the pool from the

fresh and clean every day my only negative was the pool was freezing and abit dirty (moss) also bar is very

a bit run down, no air conditioning, wanted me to pay for safe and wifi very noisey at night if your not pool

breakfast included, right on the strip of albufeira

iron to borrow from reception, the only way to get anything ironed is to put a request in to the laundry team

pool bar closing to early

very interesting for kids, cool water slide.

also some gym equipment was broken (however it was fixed after advising the staff)

very poor wifi signal. de lunch was all the same

laundry machine as well for an extra fee

great if you travel with kids

possibility of free car parking

good location, clean,helpful,1 minutes to beach, nice swimming pool,

location,variety of food at breakfast

i also used the self service laundry, very important when you are traveling with kids

laundry facilities were easy to use, and the staff were

prefer an iron in the room, however the hotel does have a laundry room with 2 irons to use free of charge

there was also a laundry room available to use for a small fee which came in handy

t realise we could ve done laundry as it wasn t mentioned

friendly staff, location, room was nice, gym and inside pool which offered aqua gym, place for kids, wifi good

location excellent beach bar and neighbouring bar and restaurant

very good spa area, the pool was adequately heated (in december), turkish bath, sauna and jacuzzi fully

availability of towels for beach or pool.

big rooms, kept spotlessly clean. kitchenette great and view over ocean lovely.

i used the laundry once but had to pay double the price shown on the laundry list because the computer said so

i miss it already an i look forward to goin back with my kids nxt time around

there's free parking in the

there is a big free parking just in front of main door

had to leave at 7am and there was no breakfast available which was disappointing but not a major

i liked that i finally got to do laundry in the middle of my three week journey.

the complex had a great indoor swimming pool which our kids loved (especially on the rainy

dislikes - just one thing that would have been amazing is if the gym opened earlier then it did

biggest gripe: the pool bar shuts early, so not much to do in the evening, or a focal point for people to meet

gym and spa area extremely small not inviting at all dogs require to pay a fee a bit over proved especially

loved the pool. friendly staff. short walk from praia de santa eulalia beach (nicer than oura)

a little hotel with adults only.

from reception staff to bar staff

wifi was ok, we manged fine

the rooftop bar wasn t open despite saying until 6pm at 445pm one

laundry room downstairs with iron etc

there is one located downstairs in the laundry room but it is locked at 6pm, so if like me you want to iron a

would have been nice to have an iron in the room - had to go to the laundry room downstairs to iron clothes but

staff very friendly amenities access to laundry and location

clean, self catering facilities, nice bar area, value for money, small library and snack machine, laundry

rooftop bar a lovely way to start the evening

buffet breakfast, comfy beds,lovely sea and pool views,nice balcony and helpful reception

the pool was very clean and from the backyard there is a door that is 300 meters away from the beach

was good, breakfast - good choice

need to bus or drive ( parking is difficult) to town center which has most of the real restaurant/ life

would of liked laundry facilities and my bath tub was peeling off inside.

there were no staff on the bar area so you had to wait or go the reception to ask for assistance

bed very comfy, nice breakfast, great pool .

we practically had the pool to ourselves and it was lovely and quiet at night time

wifi is absolutely terrible - and also is the phone network from parts of the hotel - when i asked

friend staying with us, who was checking out earlier, was incorrectly told she had an outstanding laundry charge

t order nachos at the pool bar they are 6

half the price or less we could have gone to similar place, 100m away there is for example balaia golf village

very good spa and gym facilities

our one bedroom unit was comfortable with a small kitchenette

the pool and the bar

everything. lovely pools and bar , clean and fresh

the staff were lovely and the free parking and shop downstairs were great features

free parking and possible to put our bikes inside the hotel

really enjoyed the whole stay as a family with a baby: facilities, kitchen, crib, high chair, ocean view, super

the laundry service was a little disappointing

laundry service available, only laundry room with two not very clean machines kids club was eur 10

drinking late night parties waking children up my wife was sexually harressed on her way to the laundry room

everything on site including food shop, laundry facilities

it was nice and clean and quiet big.well equiped kitchen.

staff, pool and bar by pool,reception 24 h a day, fridge in the room,terrace in the room, overall loved it,not

comfortable, friendly staff, food good, parking, pool, cleanliness and access other eating facilities

one which was very clean, not too much chlorine in water, very few people swimming in it - bar and restaurant

breakfast was good. reception was very friendly and helpful. always happy to help.

staff in the restautaunt and pool bar were friendly and helpful

we liked the green initiative to minimise laundry etc

internal soundproof was bad i could hear my neighbour taking the shower and the kids upstairs banging on the

was amazing, all very clean, location was good, great parking space, breakfast was great, staff really friendly

they kindly accepted our early check in request and everything went very smoothly

large private parking lot behind a ramp

no onsite shop or laundry

if you wanted to get anything ironed had to send to laundry and pay for same

was no washing machine in our apartment and the laundry service was not available in the

board and iron in the suite was bothersome as it forced us to pay quite high prices to have the laundry service

was faultless but unfortunately the down side was the times when we were not at the wedding , the bar and

hotel was welcoming, the staff friendly and so helpful the decor was calming the spa was really good will

only one small pool. its a massive place with room for more pools or a much bigger one

room service and breakfast very high quality

there was enough parking space in front of the hotel

gym was a bit disappointing, the treadmill had an out of service sign for the whole week and the

love the view from the bar balcony

view across to silves was spectacular, the room was basic but comfortable and clean, breakfast was continental

i go because it is in easy walk into the city, with no problems of parking, the staff are helpful & friendly

mattress, the wifi in the bedroom, and in some areas of the hotel

a nice place to come back with kids during summer

definitely would have given a 10 if restaurant and bar open, however we did know in advance and it was our

fast wifi, big screen tv

however, friends bar is 1 min walk away they do lovely breakfast, friendly and good service

it was spacious, bright, clean and the kitchen had everything we needed to prepare breakfast

a snack/pool bar would be nice but i understand this is work in progress.

nice breakfast selection, great stay overall

breakfast are enough to go on

) hotel, mega helpful with decent safe motorbike parking

had a great time sightseeing and dining, plus bonus of great band playing in the bar across the river

everything! location, comfort, cleanliness and the very friendly staff. also great breakfast.

guest do not observe the policies at the facilities, such as use towels is sauna or parents bring kids<12 years

spa services could be better

the breakfast was pretty good too

i also really enjoyed the gym, which was modern and well-equipped, and the hair salon, where the service was

great atmosphere with great buffet, activities and perfect spa facilities.

around the hotel grounds were just amazing, ,,breakfast had everything you could possibly want in a beautiful

no food served in the restaurants in the evenings from 3pm to 7pm only drinks so had to call room

and comfort at a good price, good indoor pool included in price, excellent breakfast included, late check

a few minor points-the minibar was empty, on purpose, but the form for ordering drinks was missing

big breakfast when ordering room service. good value for the location and amenities.

the complimentary breakfast with ingredients made on their farm, the wine, the service, the pool i

the kids felt at home in this small scale hotel, which had everything we needed

we loved breakfast overlooking the amazing herb garden, coming home to a wonderful dinner most nights, and

were given a two room apartment with living area and kitchen for the three of us

also lighting at the parking site is very poor

parking not great when its busy

parking spots are limited, however we didn't have issues to find an empty space when needed.

friendly atmosphere, sparking clean, big comfy bed, great breakfast, great pool and away from the main tourist

very clean, nice rooms and great pool. the staff was super friendly and breakfast great!

great breakfast

the laundry dryer also did not function, though we discovered this late and did not have the

2 hours for 1 child, playground would not let our 2 year old play in the indoor area where the kids clubs is

the room was dated especially the kitchen

we particularly like staying in s4 as it s overlooking the pool and close to everything we need

well stocked kitchen very clean very polite cleaning staff who were very attentive

between the great restaurants,hiking, beach, bikes, pools, yoga and spa we did not need to leave

facilities: beach, pool, gym etc

decent gym and spa facilities

very average disappointed about kids club

mirador cliff side bar was stunning

plenty of parking, but a bit difficult to find from highway (be sure to consult directions beforehand)

lot of restaurants with views on garden/golf/pools/ocean

great breakfast

emailed the spa for treatments 2 weeks prior for our 32nd anniversary after 3 emails they stopped responding

location, the weather and parking.

staff very friendly eugenio upgrade the room ,sofia etc , excellent breakfast ( with champagne even ) ,very

car parking space

lovely food ,parking facilities good too

my partner would have liked wifi service on pool area and garden .

shout out to edvard at the pool bar he was charming informative and a good laugh overall would definitely

free parking was a plus

breakfast adequate but not exceptional

a good pool area with ability to order food and drink at the pool

wifi/ terrible breakfast / the coffee comes out from a 100 yrs old machine

difficult wifi

the toillets near the principal swimming pool of the hotel

the food for the kids was excellent.

variois activities for kids are

great service and food from the restaurant and room service

our apartment has full functional kitchen- but you have to carry basic like salt, oil dishwasher tablets, washing

as well as the laundry service and the spa (

free parking

two bathrooms, huge bed, kitchen, living room, balcony

food at breakfast was very good

excellent breakfast choices, healthy options and large variety

the pool was great and we loved the outdoor space on our room

we loved the gardens and the pool area

swimming pool is also great to cool down or do exercises in the morning

kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool

fabulous pool, good wifi

( it was mentioned in the fine print but i missed it so i wasn t aware ) there is no laundry service or

a washing machine or laundry facility on the property would be a great addition

the location is good, the property is nice and parking is easy.

swimming pool is beautiful

there was no wifi access in the villa so entertaining kids was a challenge.

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

was efficient they gave me a fee late check out

the kids pool area was great (adult pool was closed when we went) and the cocktail bar fantastic with

everything was amazing from the room, breakfast to the pool

close to golf course for the boys good pool and gym for the girls

the laundry room is excellent & very clean

laundry on site (2 washers, 2 dryers) & very easy to use

the qr code for the guest information would not load so we couldn t find details of the guest laundry

you have to pay extra for the facilities like mini golf and tennis court - not much but for the price i think

we loved spending time at the main (big) pool which was a perfect temperature and there were plenty of sun

needs a few basic supplies for kitchen i.e dishwasher and laundry tablets

but you need to get your own coffee filters, laundry soap, etc)

com said we had laundry possibilities, unfortunately this was not the case

they did not provide laundry detergent, which we didnt realize, so we had to find transportation to drive us

without kids the walk (1

at the beach area and around the pool get occupied very fast and if you're not an early bird to come over you

kids said it was best holiday ever

also, the wifi could be better (even the premium one) but i guess that s just the

the pool needs to be re tilesd

parking available, a town's centre is within 10-15 minutes walking distance

no laundry self service - no options to wash clothes

there was no iron in the room and the cost for laundry/iron service was ridiculous

bar staff: gabriel, iza entertainer: ibrahimo, muss

facilities were not as good as advertised, gym missing main bit of equipment which you can do many exercises

big pool, access to sauna or jacuzzi, spa treatment for additional fee

laundry service is sub optimal (brand new polo shirt spoiled) the hotel is well located, and clean

beautiful pool area and pool bar to just sit and drink your morning coffee or to have a few drinks at night

nice pool area and gardens

we stayed one night with kids

pool area is very big and never had trouble finding a sunbed