iron to borrow from reception, the only way to get anything ironed is to put a request in to the laundry team

cider only available at the pool bar

wifi connection was terrible. some areas had awkward access

poor quality of the wifi connection in the room

amazing hotel , loads of entertainment for the kids , huge food variety and always fresh

i liked that i finally got to do laundry in the middle of my three week journey.

gym and spa area extremely small not inviting at all dogs require to pay a fee a bit over proved especially

perfect place for a family trip with kids and tons to do nearby, the beaches and caves are stunning

the kids really enjoyed the bikes available for use

my kids wished we stayed longer

facilities were not working like kids room

during the cleaning, the room service did not replenish the coffee or the sugar, so i called the reception

water in indoor pool was cold , but it seems to be standard in the country

enjoyed the indoor pool and the gym

the indoor pool and spa were clean and well maintained and the breakfast was great

some evening program (incl. for kids) could be nice.

2), there was an ants colony in the kitchen

issue was room service got our order wrong and very limited menu after 10 only other issue was language

well equipped gym and very good yoga

staff are superb, hotel facility is huge and wonderful for kids and family

laundry could be efficient using the hanging we do not change towels / only do the bed every 3 days

a full kitchen, living area

there is an indoor kids club with lots of things to play with, as well as a big play ground and large area for

a big issue but having barista coffee would be a major plus here given there isn t much of a bar scene and

there is an indoor kids club with lots of things to play with, as well as a big play ground and large area for

in the bedroom and there was no iron or pressing facilities available, unless you went for a full laundry service

room service cleaning room only specific hours when my child was sleeping

amazing buffet, lovely helpful staff and nice pool. great kids club and evening mini disco.

and the kids found it very hard to sleep

kids club was very

board and iron in the suite was bothersome as it forced us to pay quite high prices to have the laundry service

if you wanted to get anything ironed had to send to laundry and pay for same

no onsite shop or laundry

was no washing machine in our apartment and the laundry service was not available in the

infinity pool and spa areas were fantastic

great pool

parking next to the villas makes everything super easy if you travel with kids

the new bar man was great, very attentive and incite ful

1 thing i did not enjoy was a fact there were no changing tables for kids by the pool or reception, they only

customer communication, nice little park, breakfast outside possible, option to opt out of room service and get

the pool area is nice

location right off the highway with ample parking in algarve

free parking lot with fence

parking was a bit far away from the entrance to the hotel. plan on a walk to get into the hotel.

plenty of parking and easy to find the hotel

one golf course closed for maintenance during our stay.

resort is beautiful and the golf courses are amazing

space/ peace and quiet and the pool area wasn t overly busy

bar didn t open on friday 14th july, we rang the reception who thought it was open, some people

apartments are lovely and secluded amongst the golf course, very well planted so you have privacy

a washing machine or laundry facility on the property would be a great addition

( it was mentioned in the fine print but i missed it so i wasn t aware ) there is no laundry service or

my kids loved the pool, they jumped into it even if it was april

was bo information that towels will be there so i was prepared that there will be none, in the kitchen there

loved the spaciousness with two bedroom and kitchen

you don't get an iron for your clothes instead you have to send me off for laundry

rooms, when we asked could we get one in our room we were told we would have to purchase some laundry service

and bars in the old town/new town also, there isn t an iron in the hotel, they offer their own laundry service

for our wedding clothes but were informed they did not have irons and we would have to use the laundry service

nice resort, close to the ocean, pools were great, specially for kids

kids club could be better and maybe the laundry service

the bar and restaurant personnel were exceptionally attentive and welcoming throughout

good breakfast with different food selection every day

we loved the facility s for the kids! the pirate ship pool was the highlight of our holiday!

close to the beach and golf what s not to like.

apart from breakfast, the food was a bit hit and miss.

suite had a very small bathroom, breakfast was okay but some food was cold and bland, cleaning staff was very

the biggest swimming pool had an easy access for grandparents

ffet was good but not great for a 5 stars) only two restaurants to choose from, one

pool area, nice pools, in general a very luxurious facility

used spa in the marriott hotel once - great value from 5-7pm

i adored the fact that the kids club, playground and facilities were varied and well maintained

very big rooms. the golf

friendly staff, safe, modern complex with really good facilities 4th time we have stayed here- 4 kids in

the bar service is fast, well stocked and very accommodating

but you need to get your own coffee filters, laundry soap, etc)

they did not provide laundry detergent, which we didnt realize, so we had to find transportation to drive us

needs a few basic supplies for kitchen i.e dishwasher and laundry tablets

com said we had laundry possibilities, unfortunately this was not the case

no pool inflatables allowed so kids can be a bit disappointed.

spa area is good

i talked with other guests, they really loved the option of bringing the pet

spa was poorly design with coed steam room and sauna and confusing doors

room service was so quick and good, cleaned out rooms while at breakfast every day

the pet fee of 40 euros per night felt a bit high, particularly for extended stays of 4 5 nights or

some issues with cleanlyness. wifi was medium strong.

the bar and dining staff were amazing as well

breakfast was excellent - so much choice of high quality food

they were large and spacious

pool area, excellent breakfast, very good room

also, the website says the hotel has a laundry service

they also didn t have enough pool towels when we requested it, nor laundry service available for those

it also does not have all of the services it claims to have (eg, they have no laundry service)

has everything you could wish for: spacious and comfortable rooms, delicious breakfast and a pool area with a

good pool area - okay breakfast - good facilities with spa and lounge etc - near the city centre and

the twin rooms were quite large with a kitchen for those who wished to self cater

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

breakfast was good too

parking lot small and full of potholes

the pool was great and also equipped for kids

did not want to send out to the laundry daily for basic ironing

close to the beach, loved the pizza restaurant outside , pool was wonderful and breakfast

the spa facilities were perfect, relaxing and treatments reasonably priced for the value given

gym a little small and limited, no air-conditioning in gym, a little far from the night life

and the very friendly staff who were always on hand to help and assist, plus the fact it is an adults only venue

laundry service is sub optimal (brand new polo shirt spoiled) the hotel is well located, and clean

great kitchen area in the room and pretty big terrace

the pool is beautiful and the gardens are beautifully maintained

all the employees we met whether reception, bar, kitchen or cleaning staff were so friendly and helpful, the

a bit too quiet for kids perhaps, but the elders certainly loved the peace and overall peace and quiet

we played golf, which was all arranged for us and it was perfect

property and facilities too small for them and disrupted pool side relaxing and dinner at 2 michelin star

property loved the beach and private grassy pool area

sea restaurant bar on the water front.

the spa staff were insufficient - could not show us the

the hotel is steps to the water, walking trails, dozens and dozens of restaurants, shopping, laundry etc

the location was good. close to the golf courses we were playing.

breakfast and wifi in room.

some of its 54 rooms face the beach and ocean and others overlook the swimming pool

we had work things to check in on and the kids were unable to connect their devices which made things challenging

there was a washing machine but there was no place to hang the laundry

the large rooms, insuite laundry and kitchens make it especially handy for those with young children

no room service

restaurant,bar and room service was closed and i looked at the breakfast but very small buffet not worth paying

have stayed here many times with the kids can t be faulted

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious

small heated pool

we particularly loved the direct access to the beach, as well as the charming air bar and restaurant with its

the beautiful pool area was another highlight, and we really appreciated how easy it was to order something

everything except the heated pool was very small

amazing gym

the breakfast is also excellent

ladies changing rooms in the spa were not replenished with clean robes and towels

the room was stunning. cocktails and sliders are nice. pool is large and spa is clean.

expensive food and drink had to pay extra to use spa facilities

of toiletries and a starter kit of washing up liquid and dish washer tablets, perhaps a couple of laundry

pool a bit small. gym small.

they even had daily activities for kids to participate in, although we didn't try that out as our kids were

eur for room service that comes in takeaway boxes and paper bags was disappointing

the rooms are spacious and the living room, kitchen - very well equipped - and outdoor garden were very clean

there had been washing detergent for the washing machine-i had to go out and buy some to do laundry

location is great, so does the house, kitchen is fully equipped and this is something we liked a lot

this is a private villa not so close to the main villa, which has it all (coffee, restaurant, golf, supermarket

breakfast was poor, first room allocated there was no air conditioning, don't even imagine doing

kids hurt their feet at the pool because the floors were damaged and very dangerous

not provide an iron at all within the hotel and only do a laundry service which only operates on monday to friday

nice hotel, clean room, very good shower, strong wifi signal, beautiful music by a singer every night in the

lots of options at breakfast and the complimentary shuttle bus to and from old town was

the shuttle bus was a welcome help but needs to run more frequently

staff, pool, bar

the qr code for the guest information would not load so we couldn t find details of the guest laundry

laundry on site (2 washers, 2 dryers) & very easy to use

the laundry room is excellent & very clean

we particularly enjoyed paddle ball, tennis and mini golf

plenty of facilities, tennis, swimming, mini golf, and walking

kind o place you can spend a week in, and cook and laundry for yourself if you need

strong wifi throughout

hot breakfast was luke warm.

was great value for money, the facilities were really nice, the apartment was big, very good breakfast

apartment was clean - very well equipped kitchen - large comfortable bed - spacious throughout - warm and

an item of my belongings was taken by a cleaner and sent to laundry without asking

fabulous, picturesque beach. indoor pool where kids are allowed all day long.

wifi is weak in the pool area something need to be

room service is fast and

always smiling and helpful even with the lil kids i had

wifi is poor and only available in the reception and bars

location. breakfast and dinner. free parking.

no gym and bar area not big enough for guests.

good location.free shuttle bus to albufeira.

tv bar area noise.

good quality breakfast.

simple clean great staff lovely grounds beautiful pool it’s 3 star rated and a very reasonable price i enjoyed

breakfast was a little basic but it was adequate

to wifi from our room was insufficient and we missed having a kettle

nice pool

rooms with nice view, great breakfast and dinner, big free parking, walking distance to sao rafael beach

friendly and helpful, room nice and big, place was lovely and quiet, no kids allowed, was a really relaxing stay

breakfast was plentiful

the pool was lovely and hotel was calm and relaxing

little expensive at the bar for gnt but everything else ok

the wifi signal wasn't very strong.

breakfast are enough to go on

welcoming couple, lovely breakfast and fantastic location

nice breakfast selection, great stay overall

+free private parking

when we asked the receptionist said we could only use their laundry service and she could not even provide a

dimmed for evening dinner i would rate this resort as exceptional if there were coin operated laundry facilities

and given the pricey room tags, the clientele was mostly in their 40's + - families with kids or mid-career

room service was terrible, our room was not served until late afternoon 4

the pool area and gym was great

views from our room, good wifi, decent breakfast (although scrambled eggs were a bit greasy and i was missing

although, we could communicate well in english with the bar staff, they were always willing to help

breakfast was great,would like tea/coffee in the room.

supper was fairly good and breakfast is ok

you can also play tennis or golf at the property and they will lend you racquets and clubs

bar downstairs made even better as you are able to self-serve

fantastic two bedroom ground floor apartment with living room, fully equipped kitchen and pool just a few steps

lovely pool and sunbathing area set in grass, jacuzzi, pet friendly

the honesty bar is a great concept and provides everything you need

great helpful staff, good covid 19 awareness and hygiene, free wifi good

they allowed us a late check out at last minute

better wifi

good the bar was always open in the night so could also get a drink etc. staff were helpful

size although a kettle was available we didn't find out until the third day when we asked at the bar to borrow

the lobby and bar area is well presented and warm welcoming

the floors were filthy. very tired looking. decor needs update . very 1980s. no laundry

the lounge room furniture was a little bit dark for a spa hotel and if painted white or a light colour would

the staff were very nice adults only nice and peaceful ideal location nice and quiet with a short walk to old

spa is very basic.

very nice hotel nice breakfast. very laid back and pleasant staff.

the bathtub was dirty and the laundry of the bed had some holes

noisy bar below open to 4

the simple breakfast, the wonderful non interfering friendly helpful staff, the pool and the

not much to complain but maybe they can have a kids pool

very clean room, lovely size, the bed was a bit worn and the wifi was not working in the room

we were only staying 2 nights, so we didn't investigate how you would do laundry if you were staying for a week

great pool area and laundry

risk of burning the apartment was located near the laundry and cleaning staff location which started very early

the establishment has 3 pools, supermarket, laundry, very close to ferragudo, easy parking

appeared to have concentrated their late season bookings in the one area that also had the resort laundry and

swimming pool with some positive up beat music was defo my favourite also spa treatments was great,food was good

we had a kitchen, which we didn't expect

there is no wifi in the restaurant

at reception through to entering room exceeded expectations, room exceptionally large, had small kitchen which

food was lovely, also the pool and spa were perfect for a relaxing holiday

i had laundry done which k was told would be 48 hours and it took 5 days - very disappointing

they were kind to get my much needed laundry back to me the next day

if you decide to use the laundry service, make sure you fill the form or they will not take your clothes

pool was a little underwhelming as it was right next to the bar, separated with a glass door so

we went to the store down the street, but still, an adults on 5 star accommodation can refresh the coffee

also, helped us get some laundry done

just that we missed pool towels.

missing wifi in the room ( and slow connection in reception)

wifi strength in the rooms could be improved. an extra pillow would be nice too.

wifi only available in public rooms not in bedrooms.

not very convenient to go to a laundry room to iron clothes, should have an iron in the

i was even able to do my washing before i went home in the free laundry facilities

the wasnt an iron in the room bit there was a laundry room with all the facilities for guests to use

they offer laundry facilities on the third floor which i appreciated

the main hotel is spotless and there are free pool and laundry facilities

good bathroom, hot water, cleaning, perfect wifi signal - all was value for money

pool and when booking we requested a balcony and got a door that opened to a small space you could

only down side to this was there was no pool

very noisy and no pool .

no pool but we knew that before we booked

laundry service

given the opportunity and the supervisor stormed off and slammed the office door all while our kids and the

not good for family's with kids

comfortable bed, clean room with wifi in the room.

rooftop bar was excellent also the cleanliness of the rooms

we planned our trip to allow us to pack light and spend a few hours doing laundry in the middle of our two-week

lack of a washing machine for self laundry given that it's a studio!

pool too cold to go in at our time of year - early may - but looked

great location, swimming pool, breakfast kitchen in the room, free parking area

they have indoor spa but sauna, steam room jacuzzi not turned on/working

needs to be more bar staff of an afternoon/ early evening to facilitate the guests wanting a late afternoon

spa

room service ended by 11pm, couldn’t even get water after that time

poor wifi

also everything is very clean at the hotel, but at the gym some male visitors exercise without t-shirt and not

iron, though they did have a laundry service

didn't like the price of laundry through the hotel; however, we just went down the street and did it ourselves

we did ask at reception but were told they only had a laundry service, which we didn t want

an iron in the room would have been great rather than charging for laundry staff to iron for us!

provide body lotion, hair conditioner, an iron to borrow (vila gale makes you use their paid for laundry facilities

happy with the food swimming pool good weather not so good we will be back again

lack of sun shades by the pool

room at the reception for free luggage storage, free wifi, very good breakfast, swimming pool in the garden

in all aspects sensibly priced drinks kept a few customers in the hotel excellent swimming pool both in size

it was a shame the pool bar wasn't open for drinks or snacks.

and did not want to work for me as a customer to help me with my basic needs i asked for a laundry service and

laundry staff needs to be careful with guest's laundry!

once was in regard to laundry services (i received conflicting information from two different staff members)

poor air-conditioning, no iron in room and had to book laundry 24 hours in advance.

when i asked for an iron, they said it was only possible after 6 pm because laundry needed iron to do their

the gym is also really nice and well equipped, and the rooftop pool and bar have great views

) soul spa at hotel is phenomenal, ive travelled to 32 countries and stayed at luxurious hotels however

nothing to point, maybe just an improvement on the gym machines.

the room service charges 10 euro tray service which is unnecessary but thats very minor

bedrooms were lovely and breakfast was excellent

no iron in room but they do have a laundry service and room service

no laundry service on a weekend.

huge bed and great wifi.

perfect. amazing view, huge room with kitchen amenities. very confortable bed and pillows.

amazing room service

the gym and spa area is very old and not taken care of

indoor pool closed, girl behind bar a bit rude, they didn't replace tea/coffee in the room

perfect for family stay with kids

breakfast was not very good

had a great time, our 4 kids loved it. will definitely return.

the family room didn't have a balcony, so drying laundry was difficult.

the other point is the laundry service, its very expensive

laundry too expensive!

location is perfect near the beach and pubs bar everything is there

family and stayed over christmas, we really appreciate the outdoor pool which was covered for the kids

the pool area was so relaxing and each guest has a sunbed

the bar and dining was wonderful

the spa was a bit disappointing.

the cocktails at the bar were fantastic, prepared by paolo

breakfast was great

no kleenex boxes no face cloths no dish cloths no laundry service

laundry facilities would have made the place better.

only recommendation would be to add a laundry in the building for guests who stay for longer times otherwise

we were offered to shower in spa area but really hot in there

free wifi which could be used all around the hotel and pool area was great

free wifi

horrible wifi connection in room 601. showerhead was not working properly. breakfast was bad.

with too much music, boozing etc being enjoyed by youngsters and kids alike until the early hours of the morning

much music, boozing etc being enjoyed by youngsters and kids alike until the early hours of the morning

if you travel with your family with kids or looking for a quiet and relaxing hollidays stay away from this

we asked at the reception and they did our laundry for a small fee and the clothes dried on the balcony within

had access to kettle in shared kitchen

of refrigerator in the room, on premises you could use the kitchen fridge, but each time you have to ask the

the kitchen equipment and shower facilities were also very convenient and easy to use

comfortable, private bathroom including shower and hot water was perfect, the property’s free wifi was great

the laundry was too expensive

the terrace had a grassy area, a table, two sunbeds, and a spot to hang wet laundry — very practical for a

laundry facilities in apartment or complex

stops, we had a room with a nice view to the pool, friendly staff, everyday room cleaning, good wifi, also it

clean, tidy, kitchen facilities.

laundry machine as well for an extra fee

the pool are was nice and close proximity to the beach ensured you always have space to relax

internet should be free in the rooms not only in the common area, the gym and sauna very

loungers had towels on by pre breakfast

reception when you arrive, and the staff were helpful even by transporting my elderly mother by golf cart to

strong smelling laundry cleaners - please stop using such strong smelling soaps

clean laundry every day

the reception was helpful when asking about the laundry (5 )

self service laundry on each floor

someone brought me towels but claimed her shift had ended so she s not collected the dirty laundry someone

i used the laundry once but had to pay double the price shown on the laundry list because the computer said so

the chorine in kids pool is too heavy for my eyes, but it could only be mine.

fitness room very small overal spa and gym are not very good

the resort was kept very neatly and the kids also enjoyed it very much

parking available and free

i also used the self service laundry, very important when you are traveling with kids

didn t like that there seemed to be consistent issues with the laundry facilities

we also made use of the laundry facilities throughout and it was easy to use

e corridors, laundry/washing needs more warmth and colour

laundry facility could do with some extra machines but they worked well

apartment was very clean, the pool lovely and the staff very friendly and helpful

suprised how good it was, exceptional quality for the money, great staff, small unheated pool for the brave,

the kitchen was well equipped, suitable for self-catering

the wifi was free and available in the studio. the tv had a good channel selection.

some smaller details, such as the pool already closing at 8pm and that an air conditioner would have been very

wifi doesn’t work

good pool and close to beach. we also got an early check in which was good.

amazing breakfast and location in front of the beach. big pool :)

pool was lovely and staff were always very helpful and attentive

wifi was a bit hit and miss

brilliant service and breakfast,reception also brilliant

wasn t good at all, bar staff watched people jump the queue and served them first, no toilet paper on arrival

a joke and having to pay for ice and screaming in hallways at 3am sort of thing you,d expect from kids

paid parking, wifi not available on room.

the bar was very expensive

all the staff was very helpful, late-check-in, laundry, key for the gate to park the scooter nothing was a

ud83dude0d clean, very good equipped kitchen, comfortable bed and the pool

the kitchen/common area - a good big kitchen with lots of space in the common area to eat as well

pool - the sun hits the pool most of the day, it’s a good size and clean

the bed was comfortable, the kitchen was well equipped and the pool was a great bonus (and was always clean)