i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

response upon arriving to the hotel and explaining this along with that my enquiry was to have a late check out due to working night shifts, i just got an apology and told check out was 10:30am

smooth check in process, free late check out, comfy bed, quite room

in the morning could have done with more of a lie in and i was going to see if i could pay for late check out

could have offered late check out as we travelled far and didn’t arrive until late.

free car parking near city centre thanks to guest service manager who gave us late check

they allowed us a late check out at no extra fee, as we were delayed and did not check in until 5

helpful staff and late check out agreed

i liked the late check out on request

friendly staff, great breakfast options and loved the late check out

we asked for late check out

instead of 11 which is quite early) and immediately got it

free parking, offered late check out

30pm to use the facilities to be told the kids could not use them they can only use the pool till 8

breakfast was delicious, with lots of choice bed was super

gave us a late check out on return from our holiday before the long return drive to scotland

we arrived late around 3

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

bar man great staff thanks for every think

stayed due to the hotel having ev charge points

delicious breakfast and beautiful hotel! also offered a complimentary late check out

fresh milk in the mini bar was a great little touch and much appreciated

lovely quiet location; parking

i loved the bar, it felt like an upmarket central city hotel bar but it was private for residents

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

my religion, provided me with sohor meal for 2 days at 2 o clock, very politely accepted my late check

was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as i was leaving for the airport and my plain was

wifi work outside the room

comfotable, close to most things in machester,clean,noise free,staff are most welcoming,has wifi also a nice bar

location great building room was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as i was leaving for the airport and my plain

i was able to negotiate a late check out with verdene which was excellent.

clean, nice continental breakfast, late check out ,lovely host and would definitely stay again

good location, early check in, comfortable bed, good value for money

i requested early check in which they managed to give to me

staff, cleanliness free late check out

told to download the ihg app and i could get a late check out for 13:15

was told i could have a late check out then in the morning i got a rude call from manager to say i have to get out when i

we arrived very late due to flying home from holiday and we were very tired

breakfast was great

couple of bars and restaurants, clean, comfortable rooms, late check out if needed

on a day where there were alot of flights delayed and there were people that had reserved a late check out

excellent safety measures, cleanliness, & let me have a late check out as flight delayed

early am checking and late check out big bonus for us

besides that we had a late night flight when we left and we were offered a late check out at 3 pm

one of the receptionists gave us a late check out for free to compensate us for some of the other staffs rude behaviour

facilities were full of children and the bar, breakfast was bordering on cold, and payed for late check out but housekeeping came banging on the door at 11am on 3 occasions claiming they

to get the tyre changed in the morning and they were nice and understanding enough to give us a late check out ud83eudd79

was great apart from the breakfast

very modern and pool for kids was excellent

as we checked in at 3 am they offered us a late check out without us having to ask

great location for me late check out service excellent restaurant friendly professional staff

00 so took advantage of a late check out for £10 an hour so relaxed for a couple more hours in our room

a kids menu in the restaurant would help so you don’t have to get adult portions for young kids

friendly staff at check in, early check in at 9am when arrived on flight

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

we also asked for a late check out because we didn't want to leave the very large bed and they gave us an extra 2 hours

i was also charged a huge amount of money for a late check out

i was able to have a late check out from the room without charge

breakfast buffet cooked for quite some time therefore the egg and sausages were rather rubbery lack

the sky bridge to the airport was great with the kids

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and had a comp late check (-) on the morning of my sons graduation, i requested a late check out for 2pm to ease the pressure on us (+) late check out of 12 noon was (-) the reception staff deal with customer not more friendly not allowed any late check out , when i late 5 minutes the staff coming knocking and open the door immediately and

didn t think i booked with breakfast so it was a pleasant surprise

lovely comfy room, room service, robes, nuce helpful staff

like rhe service charge on room service when i'm paying a delivery charge to start with

missed the breakfast this time, but cannot wait to stay here again in the near future and have the breakfast

got late check out reception staff also good

my partner, myself and our 10 year old son slept really well, helped along with a late check out till 2pm

friendly team, close to airport terminal. allowed late check out when plane was cancelled.

unexpected membership rewards including free late check out were much appreciated

very accommodating staff with late check out and complimentary parking

spa was free and late check out was very cheap

therefore it was very uncomfortable resulting in not using the late check out as it was that hot

staff were apologetic and did everything they could do even upgrading our room and giving us a late check out

staff gave me late check out complimentary too

need to communicate more as we ve been asked 5 different times about late check out and have to shout out every time

the late check out timing meant we didn t have to rush

in was easy, the room was comfortable and wifi was quick

lovely bar with a good food

wifi was unreliable, which i could live with for only 1 night

ample parking, comfy beds, breakfast was well cooked and reasonably priced

late check out, continental breakfast- plenty of choice

late check out

staff really helpful with a cheap and affordable late check out fee!

location and convenience of late check out option

hotel lovely and staff, late check out too for 12

in my opinion the best hotel in birmingham with a great late check out policy

handy for rail station clean room landlord very friendly and helpful late check out

room, very clean, friendly staff, great facilities- including a very nicely decorated bar which serves food downstairs

proprietor was incredibly friendly and helpful and was able to accommodate me for an early check in which was greatly

the bar was shut

near to manchester piccadilly station, 5 mins walk, clean and tidy, staff very friendly, nice bar for relaxing drink, shared bathroom but not a problem for me

very strict, cannot do a late check out even 1 hour.

cleaner tried to enter room even though late check out was paid for

gorgeous decorated. modern .late check out

the best pillows i've ever slept on. late check out time is always a bonus. modern, clean rooms.

comfy bed bar area was nice and quiet check in and out was easy late check out

had agreed with receptionist who was nice and professional to pay extra for late check out but later her manageress overuled her staff member

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

location early check in late check out breakfast bar/restaurant

early check in fee is high, 10 per hour

the room service was fantastic, very quick and the food we got was delicious

birthday/weekend in manchester and the staff were lovely, wished me a happy birthday and gave us late check out and free drinks on them

lady on front desk gave us late check out until 1pm

convenient, price was good, early check in and late check out.

asking i was given a complimentary late check out as we were not arriving until early morning

late check out was good. and the local facilities/shops

really accomodating regarding late check out

went above and beyond for my husbands birthday by upgrading us, balloon, card, free mini bar, late check out and an extra 2 free cookies

cookies upon the arrival and late check out the staff are amazing especially sam in the

i was then charged twice for my late check out request and i m currently awaiting a refund

quick room service, lovely staff

great late check out time and easy to leave, pop keys in a box and let yourself out

the bar staff were excellent and make me feel so comfortable as i was sitting alone

great really helpful at the bar changing my room when i'd booked the non en suite in error

to watch the stranglers at manchester apollo this hotel was perfect and the rembrandt bar was cool excellent

in our rooms just the shower and toilets on our floor nice and clean and despite it being a busy bar i never heard a

late check out available

late check out time is good too

staff were welcoming and we even managed to get late check out

very friendly staff with a really well stocked bar - bed was insanely comfortable!

kitchenette and washing machine was a bonus

out the staff tried to charge for late check out even though when i arranged it with the guys on night duty they assured me there was

close to the station which was great when arriving late

i had a free upgraded late check out,free cocktails and nibbles

we could've had late check out

we said we were having a late check out and within 1 hour the same person knocked 3 times to check when we were going which

and the late check out time is an absolute plus especially after a very late night out

english breakfast was a luke warm, paid for a late check out and had the maid waking us two

we ate at refuge in the evening, we ordered two small plates, a big plate, two extras and three desserts

staff at check-in and at breakfast were very friendly, professional and helpful

staff were wonderful and the bar and restaurant were great

the receptionist added late check out for free when we asked (should have been an additional 10 per hour) (+) they gave me a free late check out for my inconveniences as well as breakfast, which was nice

the staff were helpful, and were able to give us an early check in

i ordered room service but the club sandwich that arrived was cold and the thick bread was overcooked and

it would have been good to have the option of having dinner/room service, but we understand the problem with sourcing chefs

could not access wifi

extra fees for early and late check out. £20 for car park is a little high.

easy check in, reasonable price for late check out

allowed a late check out - as i have chronic fatigue syndrome and cannot function in the mornings this is

there’s secure parking available (extra charge) and early check in and late check out are easy to arrange (for a change)

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

also my check out time was 11am and because my coach was later on & the room was not booked out

allowed a late check out

i requested a late check out and they were very accommodating

the staff were so lovely and i liked the bar a lot

early check in approx 9am was very much appreciated

we arranged breakfast through him and a late check out

we checked out my girlfriend explained to her that we said when we was checking we would like a late check out how much the supoviser who was on duty said it was fine that we didn t have to pay

paid for a late check out 2pm and got woke up at 11am

wifi wasn't free in the rooms, only in the lobby areas

pool. and staff comfortable room.

late check out till 1pm for £10

i was offered a late check out for the inconvenience

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some proper sleep

helpful staff, especially asif who greeted us on our arrival, great late check out option, brilliant location, car park next door

he kindly arranged for us to have a late check out and even helped us when the vending machine broke

an mik at a certain time(we're never to old to enjoy this) bed was super comfy free complimentary late check out was fab (+)the added extras - prosecco and nibbles, milk and cookies, hot drinks, breakfast in bed late check (-) this occurred when i phoned reception enquiring about their late check out policy

of complementary items that come with the stay such as prosecco, hot drinks, breakfast etc free wifi and netflix on the tv were a nice bonus

d music) in the bar reception area

24hour room service ud83eudd84 hair straighteners and curlers

for example, not enough space to dine in for breakfast

have been nice if breakfast was included and late check out fee could have been deducted from request to stay an extra

lovely staff late check out reasonable cost

the staff were a little standoffish at times, and communication around a late check out was mentioned to the staff the next morning

staff is accommodating when i requested room close to elevator and an hour late check out

late check out at 12. extra comfy bed would definitely stay again