big comfy beds and late check out

we found the drinks at the bar a bit over priced.

menu for room service but one room had a broken telephone and the other none at

food available from room service after been at a wedding where there was no food - thought we would get something at

not comfy, no mattress protector, poor shower, offered room service but no answer after 3

despite paying for late check out, i was locked out of the room

only a little niggle, but would prefer a bar of soap to the liquid soap dispensers .

lots of ev charging points in the carpark outside.

site has a large number of ev charging points so this is an ideal stopover place for ev drivers

with excellent service right next to food and shop just in case for necessity and right next to ev charger

gave us a late check out and as 2 of our party could not make it down for breakfast in time, she made them a

room staff were friendly and helpful the pool is nice breakfast was plentiful the option for late check out is

late check out time was great after our festival, beds were really comfortable didn t use the

late check out of

staff were excellent, very friendly, nice breakfast and a good gym

lovely big showers. nice gym facilities.

us and checked us in was amazing, also answered the phone to me when i was trying to pay for late check out

staff were very friendly and we managed to negotiate a late check out at 12pm for free

the seesha bar was a nice experience

stated i could check in early then said i might be able to depending if my room was cleaned in time

has a good bar & great selection of drink's & private parking the rooms are clean & have everything needed bedrooms comfy was perfect for my needs

was billed for late check out staff couldn’t tell me why and said they would refund but i haven’t had the

i could not have a late check out as was told they had had too many requests that morning

friendly staff. nice rooms. late check out available. good wifi. good breakfast.

both early check in and late check out are available for a small fee

checkout time was good and liked that i could pay for late check out

free late check out !

to city centre bars and restaurants, the staff let us check in early and the hotel has quite a late check out compared to a lot of others

check in, nice room with a good view of the city, late check out time of 12pm we found really good

easy to sort bag drop off and collection, good late check out time

location, walking distance from city centre late check out, 11:30- 12pm clean room

great location, good restaurant/bar, big room and good bathroom, late check out

late check out time so no rushing to breakfast and to leave

late check out of 12pm

having a late check out of midday is great

the price for late check out is expensive. it makes little sense.

moved rooms due to noise and they were very hospitable with a late check out and free

the free late check out was the icing on the cake

t was reduced to 8 per day which is not

views were lovely, the staff were all pleasent and good with kids, the food was nice too, was able to check in early

the breakfast, didn t have much of a choice, always having to wait for more food to come out

late check out on last day so planned to have a sleep in/relaxing morning

location and upgrade. late check out

location and late check out time

nice late check out time

beds were so comfortable i nearly had to arrange a late check out! and i'm a morning person.

late check out, location

we also made a request for a late check out and the staff made it easy for us to do so

late check out which is convenient

they gave me a 1pm late check out on request

we also enjoy the luxury of the late check out for us on a day off but sadly this wasn t available this time

i asked them for late check out and had no reply.

adequate venue providing very good value b&b facilities during a golf week in

excellent breakfast. warm and comfortable room.

beautiful setting historic building in wonderful gardens. very quiet and nice breakfast.

breakfast was incredible also

getting to the car park access card stopped working, even though we requested for a late check

the best thing was late check out and breakfast

comfy bed, great breakfast, late check out.

breakfast was very nice. late check out was great after a night out the night before.

lovely friendly staff. great gym.

enjoyed the location and late check out

the location. they agreed a one hour late check out.

friendly staff very polite free upgrade on room & late check out couldn’t ask for more

the hotels fault , but food unavailable and bar shut at 10 because of covid

its one of the friendliest hotels we have been in the staff was brilliant especially luke in the bar and restaurant the meal was lovely keep up the good

breakfast superb location great for us staff very helpful with late check out

breakfast and bedroom

the restaurant looked quite acceptable in the bar as

early check in, friendly staff , fab location, good breakfast

food all pre cooked and reheated cooked breakfast dried out

although we weren't able to take advantage they offer a really late check out too

the bar itself was clean the staff wipe down the tables and remove the empty class

staff were very friendly bar was very expensive but food was excellent

they served breakfast with our booking which was quite nice for pub breakfast

the breakfast staff is very nice

paid extra for late checkout as we were at a watch party for nfl which fin around 3

late check out which was great, but didn t tell us had to get new key after 12

bonus is the late check out time of 12 so we managed to get a few hours of shopping in before heading home

they offered us a late check out which wasn't what we needed or wanted

late check out time and secure luggage storage all good additions

to get around the city from the hotel, liked that late check out is standard, room sizes for single occupancy were

the hotel offers early check in and late check out for a nominal pricing

couldn't be helped but early check in was not available.

the hotel offers early check in and late check out for a nominal pricing

very central, requested an early check in with no problems

took a lot of time to unpack and pack again when they changed my room, but they refused to allow late check out not even for half an hour

late check out wasn't available as the receptionist said they'd all been booked, which i don't

would have liked a late check out but 20 per hour which seemed

offered a late check out without charge

and staff are always the best , friendly and helpful comfy beds and bedding late check out if amazing

late check out, friendly helpful staff, cosy bar with champagne by the glass, close to some great

gorgeous decor, fabulous staff, comfy beds, fantastic late check out as standard on a sunday.

bar not very inspiring. more choice on room service would be good.

at quebecs many times, one of our favourite places for a little night away without the kids

very quick wifi

iron, ironing board, hairdryer, fridge, tea and coffee making facilities - all really good and late check out offered and accepted

breakfast nice, facilities good

gym was well equipped

small and compact gym and decent rooms - great for a short stay

i didn't have breakfast at the hotel but did visit the rooftop bar for a cocktail which has a great view out over the city

early check in late check out available

the location was excellent, as was the late check out and decor

bedroom and the breakfast was very nice

early check in late check out available

there is a restaurant on site and laundry services

friendly staff, warm room late check out time.

great location and late check out of 12 is perfect.

kept us awake until 2 when it stopped, got an apology and offered a late check out, was told it was the fault of a new receptionist booking us in a room above the

jodie from the bar was a great host

the bar sometimes got a bit loud so being able to have a drink in our room with the expense of room service would have been nice

all night get into our room and all you can here is banging and drilling ,and not accommodating a late check out following

they were both very helpful and friendly and we really appreciated our complimentary late check out

was in really good location, staff were excellent and gave us a complementary upgrade and late check out

breakfast such a vast choice lovely staff very comfortable

was great, the staff were really friendly and helpful and gave us a complementary early check in since our room was ready

really liked the option for a late check out, being able to stay as late as 6pm the next day

got charged extra for a late check out when i asked as i was on crutches and the hotel wasn t accessible enough

all staff were very friendly late check out option was good as we didn t feel rushed the next

we re unable to provide a full room service breakfast

was no option of room service as they had two functions on in the bistro and only two young gentlemen serving behind

we were running a marathon the day of check out so they gave us extra late check out free of charge so we could come back and shower

paid for late check out and several people knocked on our door over and over again was rather annoying and

late check out at 12, friendly staff easy payment, and easy to get the car parked, no fuss at

fantastic location, late check out & convenient parking.

late check out as standard

staff very helpful particularly young girl unsure of name but she gave us free late check out which really helped us

great location. super comfy bed. great late check out

u can request a late check out for free

excellent speedy wifi that wasn't a pain to get into - i was there for work so that was a bonus

of restaurants food no kids meals over priced tv could be upgraded hardly any channels

loved the fact that nothing was an issue, having a late check out wasn t a problem

asked if it was ok for a late check out the guy on the front called rhys said it wasn t a problem

got a complimentary late check out

excellent breakfast and plenty of variety. also a great spa and gym facilities.

kids loved having the pool

location, parking, late check out and view of the ground excellent

friendly and helpful staff, comfortable room, good continental breakfast, parking, early check in

also, i am on medication and had asked before my stay for early check in so that i could access a fridge, which was denied - fair enough, however i then

location for the rugby league golf cart to take us back to the hotel when we moved our car as it was match day really good size

wasn't busy with it being january, so very early check in was accommodated despite it being a saturday

were really helpful and gave us a late check out after i had a fall & spent most of the night in hospital

bar was open late, staff were fantastic, late check out, parking across the road.

late check out until 12 noon was a bonus

late check out

nice little pub around the corner, with reasonably priced food. late check out time.

given a late check out on sunday so i could shower after running the york 10k race

would say that the in wifi does not work at all

that there was ev charging points. they were not badly priced either.

- good wifi

poor signal to wifi

having to go to reception to sort out late check out

comfy bed and fluffy pillows really clean bathroom late check

we had a late check out

we also had late check out

with 15% off drinks/ room service etc and late check out which was very welcolmed

am) late check out aloud me

all this followed by a late check out and the staff allowing us to leave our bags until later when we collected them

miscommunication with late check out but wad resolved

we had a drink on arrival which we could take to our room and we even got late check out through the ihg free membership

nice breakfast and late check out time so plenty of time to relax

spacious room, complementary late check out , jake at reception was very helpful

staff really helpful and allowed us a late check out at no extra charge

i was told that as an ihg member we could have late checkout of 2pm

breakfast was delicious. bar was lovely. parking was easy.

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

comfortable room and love a late check out as standard, nice touch

we all sat at the bar and ordered cocktails (adults) from kalumm

the restaurant and bar and lounge are absolutely gorgeous, they have complemented the old building beautifully

the staff, the breakfast, bar snacks, location.

staff very friendly, great atmosphere, lovely food, nice bar area, comfy bed

also got an upgrade for my birthday and late check out so very happy

the breakfast was excellent and late check out of 12 midday

parking was a plus

room service food could of been a little better

nice stay could have done with a fridge that worked though and possibly free wifi for the price you

the spacious room, the luxury surroundings, and the warm cookies on arrival and parking on site, late check out

late check out

breakfast was very well organised and the food was lovely

convenient for families you have the option of 7am till 9am or 5pm till 7pm so my feeling with kids is breakfast or dinner time and bed time so no good time to use the facilities

didn t get the room we wanted and we was told that we can only stay in the pool and hot tub for an hour the hot tub was

easy to get to and we got a late check out

comfy beds. late check out. good blackout curtains

lovely breakfast and excellent staff

breakfast and hot drinks were excellent and a supurb addition for our stay

staff are super friendly and helpful. lovely ud83dude0a great breakfast!