staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

there is a bar and restaurant downstairs which was convenient

a bit too noisy in the wee hours from the bar downstairs.

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

hotel - great staff and next to their bar with a beer garden

flexible with early check in and late check out

great bed, everything worked well, nice pool, appreciated microwave and fridge

clean rooms, good service, good indoor pool

liked breakfast, pool and gym

gym was good but can do with a bit more space and equipment.would not say i didn't like it

gentle wake up call from the night auditor so i made my early hospital tests and allowing me a late check out if i needed extra time to head home

ose to other things), free parking, free wifi, good thermostat

the casino attached to the hotel was a fun way to top the evening with games for all

free parking. nice, clean rooms and linens.

the free parking was such a great perk too

me for early check in & late check out, extended 1 hr

staff are always lovely and accommodating, no problems with late check out or asking to keep my car parked for the afternoon (after checkout) while we attended

24hr front desk accommodated late arrival and late check out

i needed a late check out, they had no trouble accommodating that

comp breakfast, early check in and late check out

ladies with a warm cookie, my room was spotless and just what i was hoping for , i asked for a late check out which i was granted which was very nice being on new year s day definitely be

took my daughter for her 8th birthday and they were very accommodating with a late check out so we could enjoy the pool longer

good breakfast

the on site parking was not the best

view from the room into the parking lot.

cleanliness, convenient location, late check out time.

staff were very friendly and accommodating, with early check in and late check out

the attached restaurant was very convenient (i had both room service and ate in the restaurant), very good food and lovely staff (+)the restaurant attached to the hotel had really great food and also did room service! (-) was told there was no room service for breakfast but there was for dinner (+)spacious room, room service (+) the room service that comes from fogg n' suds was fast and delicious (+) room service provided good food at reasonable (+)the convenience of the restaurant, room service, location (-)room service would be nice

breakfast. self serve laundry shuttle to airport microwave in room.

lovely hot buffet breakfast. everything was fresh.

customer service and giving us a late check out with no hassle. thanks ud83dude01

pool but that is o

i didn’t like the location and there wasn’t a pool

clean, good beds, lots of parking, good breakfast, convenient location, very nice staff

good breakfast

he allowed a late check out, to accommodate my later flight the next day

we used them many times for info and to get a late check out and always accommodating

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

there was even laundry available (wish i'd known when a pen leaked in my pocket

shuttle was great

gave us an extended late check out which was super helpful as hubby and 1 kid stayed there while i took our other kid

upon checking out we asked for a late check out room to shower and get dressed prior to the flight, the answer was nothing available

i was allowed to have a late check out. the shuttle bus is an excellent service

excellent bar and restaurant

indoor pool and tennis courts give it that resort feeling and the plush bath robes are a nice added luxury

it was great location for flying out the next day, and i like the late check out

allowed us a late check out and then kept our luggage until evening when we had to leave for the airport

was locked out of room although i paid an additional fee for late check out

flight arrived an hour and a half late so i didnt get to the hotel until 2am, i asked if i could have a late check out to get a

nice pool, late check out

they provided me with an upgrade to a loft and late check out

front desk didn t offer a late check out

reception staff were helpful for late check out and safekeeping my luggage for a day

they updated us to a king bed and allowed us free late check out

the shuttle is perfect

it was clean and easy to get to. airport shuttle. late check out!

they were so accommodating when asking for late check out

quiet, good temperature control in the room, on-time courtesy bus to the airport, friendly staff, gymnasium on site

breakfast was great. location was excellent. everything exceeded expectations.

walking distance to river rock casino

was nice, front desk person offered us late check out because of our late arrival which was kind

paid for a late checkout and had hotel staff knock on my door, disturbing my rest

ask too many questions… not close to convenient stores - 7eleven 10min walk for the closest late check out is charged at full additional day rate shower a bit tricky to

also had late check out and curtesy airport shuttle which was great

early check in and late check out

we were given a late check out and they minded our bags for another couple of hours since we had an evening flight

i was allowed late check out

very clean, comfortable bed, good breakfast, worth every penny

good breakfast. shuttle service prompt.

when they allowed us to check in early and rest as we were from a 13 hour hour fligt with 2 kids

close to shops restaurants and the canada line. good late check out policy.

booking made 20th june a request was made for a late check on departing day which was confirmed at the time of the original booking

allowed late check out

we were allowed late check out to 3pm with no additional

close to airport and free shuttle and surround by nice restaurants

6 hours ahead of regular check in, but they accommodated us with an early check in and even a late check out as our flight didn't leave until late the evening we checked out

property still provides room service although the food comes in boxes not on trays with domes

too bad covid restrictions continue to make the room service have disposable cutlery and plates

great rooms, good room service

good shuttle service, lovely room and great staff

staff were excellent in making sure our stay was seamless including a late check out for our late departure from the airport

2 hrs late check out without extra cost

it would nicer if they were more flexible on the late check out time.

allow a late check out wouldn t allow an extra day stay a tired hotel

shuttle service was responsive. late check out.

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

the owner is really nice and accommodating they agree for a late checkout and early check in

manager allowed us a late check out to accomodate our medical appointment

hour)

arranged a late check out but the chamber maid tried to come in at 9 am after a very late night

30pm despite confirmation during check in that our late check out was at 9pm

since i was a solo traveller, they upgraded me to a king suite and granted me a late check out

we were allowed in earlier and also had a late check out, which was very nice and helpful

plus a late check out as we were so tired when we arrived

i had a late check out, but i had to leave early because of the noise and sheer creepiness

easy and early check in. location. cleanliness and friendly staff

gym was inadequate.

loved the late check out time also

they could not accommodate any late check out at all. not even 30 minutes.

i asked for late check out and was refused due to hotel allegedly being fully booked

room size, availability, willingness for late check out

they let us have a late check out so we would have time to wash up after using the facilities

late check out possibility was a plus

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

pool / fitness area poor.

location, kindness of staff, room size, room view, cleanliness, gym facilities, shuttle service

no pool

at all the out door area and bar was really nice and staff professional we paid for a very late check out and reception team were

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

great bar and restaurant, excellent buffet breakfast

after the booking to confirm that i booked 2 rooms for me and my wife with one bed and for my 3 kids with separate beds

shuttle provided every 20 minutes

flexible on permitting early check in and late check out

no late check out was possible

and late check out

late check

they allowed an early check in and even provided us an upgrade considering the size of the group