location, clean basic room ,comfortable bed ,i had late check out at 1 pm and this was great as i had a late

location close to airport. late check out time was wonderful!

outgoing flight, staff helpful, room clean & comfortable, allowed a couple of hours extra for late check out with no charge and luggage storage and shuttle

several staff working and chatting in the breakfast room and they talked extremely loud without considering the hotel guests were there to

shuttle driver wouldn’t go all the way to the hotel, he said it was too dangerous without the

allowed late check out

close to shops restaurants and the canada line. good late check out policy.

we were allowed late check out to 3pm with no additional

booking made 20th june a request was made for a late check on departing day which was confirmed at the time of the original booking

supermarket across the street, gym, free shuttle, super comfortable bed, nice shower, small fridge, kettle, microwave

shuttle service was responsive. late check out.

staff were excellent in making sure our stay was seamless including a late check out for our late departure from the airport

water, free hotel shuttle, near canada line and great restaurants at richmond early check in and late check out are both

nice room comfy bed. free late check out

2 hrs late check out without extra cost

6 hours ahead of regular check in, but they accommodated us with an early check in and even a late check out as our flight didn't leave until late the evening we checked out

kids like the pool

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

the gym, swimming pool

the staff was wonderful and the pool was great

at all the out door area and bar was really nice and staff professional we paid for a very late check out and reception team were

lounge bar had excellent food and service.

as it was very close to the airport, perfect for a one night stopover; it had a free airport shuttle that had a specific schedule and the beds were the absolute comfiest

gym

very quiet, easy 10 min walk to the outlet shops, the bar and grill adjoining is superb - a lone traveller sitting at the bar is made very welcome

we were given a late check out and they minded our bags for another couple of hours since we had an evening flight

i was allowed late check out

the complementary breakfast was adequate, but maybe not enough choices for some people

was an air of calm and competence by the staff given the news of corvid19 on the breakfast tv

shuttle and great beds

nice staff, accomodating with request for late check out, good breakfast

also had late check out and curtesy airport shuttle which was great

early check in and late check out

was nice, front desk person offered us late check out because of our late arrival which was kind

ask too many questions… not close to convenient stores - 7eleven 10min walk for the closest late check out is charged at full additional day rate shower a bit tricky to

we used them many times for info and to get a late check out and always accommodating

he allowed a late check out, to accommodate my later flight the next day

laundry facilities, ice machine and microwave available

the room is very spacious and the full kitchen in our room was an bonus

they have laundry - key for remote workers

it was clean and easy to get to. airport shuttle. late check out!

they were so accommodating when asking for late check out

airport, complimentary breakfast, 24/7 coffee and tea at the lobby, spacious and well equipped gym, well designed room, comfortable bed, helpful

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

only 10 minute shuttle to yvr

i was allowed to have a late check out. the shuttle bus is an excellent service

gave us an extended late check out which was super helpful as hubby and 1 kid stayed there while i took our other kid

upon checking out we asked for a late check out room to shower and get dressed prior to the flight, the answer was nothing available

pool was clean and fun for kids

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

cleanliness, convenient location, late check out time.

staff were very friendly and accommodating, with early check in and late check out

breakfast was lovely

family with kids, they charge kid breakfast

the room is very clean. i enjoy the small snack bar in the lobby. good arrangement!

they updated us to a king bed and allowed us free late check out

they provided me with an upgrade to a loft and late check out

front desk didn t offer a late check out

reception staff were helpful for late check out and safekeeping my luggage for a day

nice to have a sports bar restaurant on

flight arrived an hour and a half late so i didnt get to the hotel until 2am, i asked if i could have a late check out to get a

nice pool, late check out

allowed us a late check out and then kept our luggage until evening when we had to leave for the airport

close to yvr. arrived at 01:00 and check in went well, give us a 13:00 late check out.

allowed for late check out which we needed

the front desk helped me with a refrigerator for medication and got me a late check out!

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

the owner is really nice and accommodating they agree for a late checkout and early check in

location was the bonus plus and we had such an amazing night ud83cudf19 out, they allowed us a late check out too

a lovely situation overlooking the harbour

position, handy bar and restaurant attached with a fantastic happy-hour

outside was tiny, just okay, and there was no coffee or tea bar at the hotel

clean close to market. lots of walking areas. great bar and restaurant.

amazing customer service, room was comfortable and spacious, received rose upon check-in, and late check out is fabulous

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

ere and how to access it etc)

great location, facilities are fine for the price, allowed late check out

got in very late from a flight, about 3 am

i called to front desk in the morning to ask if i can do late check out and he said yes

checked us in early and let us stay for a late check out while we were waiting to board our cruise

clean, quiet room, late check out option, very helpful and friendly staff - graham was so welcoming

the staff also offered a late check out the next day when we had a late flight- great

swimming pool stayed 4 nights paid high rates they declined late check out despite room being availabke trying to rush us out and charged 25 cad for late check

he went above and beyond for us to make us comfortable and have our transportation set u and a late check out

liked that i was able to get a late check out and keep my luggage safe after checking out for as long as i

our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day

we appreciated getting a late check out

food wasn t great, not a lot of options, indoor pool and spa smelt overly chlorinated

and i appreciate that the hot breakfast option changed from day to day

would be good to have family rooms for travelling with kids

early check in and fast response from staff. breakfast was excellent.

good service.they let us do late check out at no extra cost. very delicious breakfast

we also asked for late check out and it wasn t a problem

yrs) and asked for breakfast including, they have offered kids stay free but not including breakfast for kid

good gym. good size tv.

breakfast is excellent with excellent service. jessie is our servers

late check out possibility was a plus

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

great breakfast, kids loved it and the jacuzzi!

able to do laundry was a definite plus

we didn’t like unfortunately with the covid 19 restrictions the free breakfast wasn’t available

i asked for late check out and was refused due to hotel allegedly being fully booked

they could not accommodate any late check out at all. not even 30 minutes.

they let us have a late check out so we would have time to wash up after using the facilities

room size, availability, willingness for late check out

loved the late check out time also

and late check out

late check

flexible on permitting early check in and late check out

no late check out was possible

kids loved the pool

plus a late check out as we were so tired when we arrived

we were allowed in earlier and also had a late check out, which was very nice and helpful

i had a late check out, but i had to leave early because of the noise and sheer creepiness

they were also able to accommodate our very early check in

gym and kitchen facilities are great

our last minute reservation and were able to check us in way earlier and also let us get a late check out

arranged a late check out but the chamber maid tried to come in at 9 am after a very late night

since i was a solo traveller, they upgraded me to a king suite and granted me a late check out

30pm despite confirmation during check in that our late check out was at 9pm

manager allowed us a late check out to accomodate our medical appointment

flexibility for late check out

didn’t sleep second night due to bar patrons outside/downstairs

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

best location in vancouver. a fantastic restaurant and cocktail bar attached

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for anything else

shower not working mediocre lunch strange reply after asking for a late check out

they gave me early check in and late check out, everyone was friendly and kind

the gym is well equipped, and we appreciated the outdoor pool and spa

wifi reception in the bedroom

staff on reception were very helpful and organised for us to have early and late check out

only stayed for one night, got late check out, although needed to pay

the gym is quite small and old.

comfortable room, great pool, friendly staff

even accommodated us for early check in definitely a plus

asked for and received late check out as well

bag storage and late check out were great for extra time exploring the city

definitely add the breakfast to your stay, delicious restaurant downstairs

best of all, the staff were super welcoming and nice to our kids

kids under 12)

we had a late flight and were given a complimentary late check out

breakfast package at $39 was more expensive than the breakfast options on the menu

the breakfast services were a bit slow due to short of staff i thought

very good spa/gym

coffee machine, gym, motorized curtains, toiletries, great towels, fast elevators, location

they offer late check out time for a reasonable extra charge

pool and room size exceeded expectations. also late check out options were excellent.

i wish we could have had a late check out but i also realize the hotel was booked.

comfortable - shower good - great location - staff were efficient & friendly & allowed us late check

hated that at 11 the cards no longer worked as we requested a late check out

good bed good services late check out (1:00pm)

such friendly staff, late check out, so comfy. amazing breakfast. great location and good price.

we enjoyed it very much and the 2 kids had a very

maybe smaller portion options for the little kids

the treadmill in the gym room was weird

staff were very friendly and helpful and assisted us with a late check out as we needed to board a cruise ship later in the day

older premise, could use some updates. wifi service was sporadic.

wifi was a bit patchy at times, very stuffy in the room

room service wasn t available because if covid but we still had to ask for towel

wifi was good

early check in late check

the staff were friendly and they let us leave our cases all morning and even offered a late check out

place, we did a leisure walk to stanley park, wharf and canada place from there with our young kids

location, price,early check in

lots of drunk kids staying there

asked for late check out ( happy to pay) but told fully booked

friendly staff, good shower, good location, comfy bed, late check out was 2pm - fantastic

they granted us an early check in, and allowed a late check out

guest laundry in basement

early check in free parking friendly staff amazing location for the money

kitchen sink leaked. elevator got stuck. staff was friendly and accommodated my late check out.

they have a coin laundry out the back too

access to very affordable coin laundry a real bonus

having a full size fridge freezer was great and also the use of a laundry room was also a bonus

and it legit had a full kitchen