staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

there is a bar and restaurant downstairs which was convenient

a bit too noisy in the wee hours from the bar downstairs.

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

hotel - great staff and next to their bar with a beer garden

flexible with early check in and late check out

great bed, everything worked well, nice pool, appreciated microwave and fridge

clean rooms, good service, good indoor pool

liked breakfast, pool and gym

gym was good but can do with a bit more space and equipment.would not say i didn't like it

gentle wake up call from the night auditor so i made my early hospital tests and allowing me a late check out if i needed extra time to head home

ose to other things), free parking, free wifi, good thermostat

the casino attached to the hotel was a fun way to top the evening with games for all

free parking. nice, clean rooms and linens.

the free parking was such a great perk too

me for early check in & late check out, extended 1 hr

staff are always lovely and accommodating, no problems with late check out or asking to keep my car parked for the afternoon (after checkout) while we attended

24hr front desk accommodated late arrival and late check out

i needed a late check out, they had no trouble accommodating that

comp breakfast, early check in and late check out

staff were very friendly and accommodating, with early check in and late check out

cleanliness, convenient location, late check out time.

room, comfortable beds nice crib for the baby washer and dryer was very useful a nice gym very nice staff, helpful with pleasant attitudes and having a

laundry breakfast staff shuttle

restaurant and bar downstairs

he allowed a late check out, to accommodate my later flight the next day

we used them many times for info and to get a late check out and always accommodating

we’ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we’d be in good hands

room all around great and will remember the nice kitchen facilities for future visits

my kids didn't want to get up until i told them ihop was next door for breakfast

gave us an extended late check out which was super helpful as hubby and 1 kid stayed there while i took our other kid

i was allowed to have a late check out. the shuttle bus is an excellent service

upon checking out we asked for a late check out room to shower and get dressed prior to the flight, the answer was nothing available

love staying here for the pool, slide, food options and great parking for an over height truck

comfy bed lots of parking

was locked out of room although i paid an additional fee for late check out

allowed for late check out which we needed

allowed us a late check out and then kept our luggage until evening when we had to leave for the airport

it was great location for flying out the next day, and i like the late check out

flight arrived an hour and a half late so i didnt get to the hotel until 2am, i asked if i could have a late check out to get a

they provided me with an upgrade to a loft and late check out

they updated us to a king bed and allowed us free late check out

reception staff were helpful for late check out and safekeeping my luggage for a day

front desk didn t offer a late check out

the airport shuttle was very reliable and convenient.

they were so accommodating when asking for late check out

it was clean and easy to get to. airport shuttle. late check out!

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

the breakfast was good and the attendant kept it well stocked

quiet, good temperature control in the room, on-time courtesy bus to the airport, friendly staff, gymnasium on site

ask too many questions… not close to convenient stores - 7eleven 10min walk for the closest late check out is charged at full additional day rate shower a bit tricky to

also had late check out and curtesy airport shuttle which was great

early check in and late check out

nice staff, accomodating with request for late check out, good breakfast

paid for a late checkout and had hotel staff knock on my door, disturbing my rest

we were given a late check out and they minded our bags for another couple of hours since we had an evening flight

i was allowed late check out

good breakfast. shuttle service prompt.

was an air of calm and competence by the staff given the news of corvid19 on the breakfast tv

travel with 3 kids from years

6 hours ahead of regular check in, but they accommodated us with an early check in and even a late check out as our flight didn't leave until late the evening we checked out

friendly staff first of all. wifi was good. your typical westin in a good way!

good shuttle service, lovely room and great staff

staff was extremely helpful and went out their way to provide early check in for me

too bad covid restrictions continue to make the room service have disposable cutlery and plates

we were allowed late check out to 3pm with no additional

close to shops restaurants and the canada line. good late check out policy.

allowed late check out

booking made 20th june a request was made for a late check on departing day which was confirmed at the time of the original booking

free airport shuttle

allow a late check out wouldn t allow an extra day stay a tired hotel

it would nicer if they were more flexible on the late check out time.

nice room comfy bed. free late check out

2 hrs late check out without extra cost

shuttle service was responsive. late check out.

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

the owner is really nice and accommodating they agree for a late checkout and early check in

30pm despite confirmation during check in that our late check out was at 9pm

hour)

arranged a late check out but the chamber maid tried to come in at 9 am after a very late night

our last minute reservation and were able to check us in way earlier and also let us get a late check out

since i was a solo traveller, they upgraded me to a king suite and granted me a late check out

i had a late check out, but i had to leave early because of the noise and sheer creepiness

plus a late check out as we were so tired when we arrived

we were allowed in earlier and also had a late check out, which was very nice and helpful

great roof top space and kitchen facilities

if hotel can offer kettle in the room much better. but one was there in the kitchen.

they could not accommodate any late check out at all. not even 30 minutes.

they let us have a late check out so we would have time to wash up after using the facilities

i asked for late check out and was refused due to hotel allegedly being fully booked

loved the late check out time also

room size, availability, willingness for late check out

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

late check out possibility was a plus

location, kindness of staff, room size, room view, cleanliness, gym facilities, shuttle service

very nice jacuzzi and onsite gym facilities

we did laundry while we were there on the 15th floor

at all the out door area and bar was really nice and staff professional we paid for a very late check out and reception team were

lounge bar had excellent food and service.

as it was very close to the airport, perfect for a one night stopover; it had a free airport shuttle that had a specific schedule and the beds were the absolute comfiest

great bar and restaurant, excellent buffet breakfast

gym was very small and cramped

flexible on permitting early check in and late check out

no late check out was possible

and late check out

late check

gym is sub par

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for anything else

shower not working mediocre lunch strange reply after asking for a late check out

they gave me early check in and late check out, everyone was friendly and kind

it s a great location. love the swimming pool.

location, comfortable and stylish rooms, nice outdoor pool/hot tub, and really fantastic staff

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

amazing customer service, room was comfortable and spacious, received rose upon check-in, and late check out is fabulous

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

the bed was comfortable. good wifi. good shower.

the rooms and breakfast were simply the best

flexibility for late check out

a long fligbt there was a sport bar to relax and grab a bite to eat

come every year with one of my kids for a night down town

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

location is superb. appreciated consideration for early check-in and late check out.

very accommodating regarding early check in, late check out and baggage hold

the cost for a late check out. we asked for 5 hours cost 400 canadian?

great location, great view, great bed, late check out time is nice.

to flight delays i arrived very late 1

bed breakfast was served on time with my special requests was granted late check out because of disturbance by fire alarm the night

not available until an hour after check in time, there was no accomodations made for us like a late check out or offering of drinks while we waited

good location. late check out

only had drinks at the bar nice friendly efficient staff

we used the outdoor heated pool and the hot tub - amazing to swim while looking at snow cap on the

staff on reception were very helpful and organised for us to have early and late check out

only stayed for one night, got late check out, although needed to pay

for its size, it offers a lot of services like a 24 hour bar/restaurant, gym

were very disappointed that the hot tub was out of order as hot tub and room service were requirements for our hotel choice

great location. friendly staff. offered early check in each time we stayed