i asked for a late check out and not to be by the elevators and was accommodated

arrived very late after attending an event in downtown stl by a very pleasant staff member

no early checkin or late check out to accommodate arrival and departure

elevator, pool and breakfast.

thought the gym was well appointed.

requested a very late check out at 2pm, and it was granted

location to the airport, shuttle service, they accommodated our family with a room that had 2 beds and a pull out coach

staff was amazing food and drink at bar very resonably priced.

having to pay for wifi in my room.

nice lobby bar to grab a drink before bed

great front desk, no fight on late check out

late check out at 13

the breakfast was delicious, everything was hot, clean, and delicious

price with having kids

providing evening social, the spa and fitness room

they were accommodating to a late check out

were very nice clean environment inside and outside breakfast amazing selection service

the was a finger nail in my room there was no blankets and pillows for the pull out bed and the breakfast was

kitchen had no paper towels. there was a hole in the bathroom wall

breakfast was disappointing,don’t have turkey or chicken products only pork, and alot of people

daughter had a connecting flight to stl and due to late takeoff, she informed me while on the plane they were not going to land in time to make the

only two suggestions would be better smelling soap and the breakfast buffet food was only so -so

shuttle on time(think ramona arranged)*the and driver friendly too

everything! the breakfast was so delicious!

the staff was so nice and helpful and we definitely appreciated the shuttle service to the airport

friendely staff and very accomadating as well:) they let us have a late check out due to being from out of town and needed a place to stay before our movie started

large rooms, well equipped fitness center, good starbucks at the bat and very friendly staff

pool was closed

there were around 50 kids in the pool

options are limited and not a good value, especially for kids (under 12 yrs old) (-)they allowed 40 people/kids in their 15 person pool. yikes! (+) i also love that you all had wifi and nexflix that was a plus for the kids and (-)snack shop was closed when the kids needed a quick eat (-)in the hallway was overwhelming with no insulation, incredibly loud, kids screaming and yelling, people making a serious ruckus regularly going through the hallway made (-)loud kids running the halls banging on doors during late hours. (-) i was expecting a sitting area for the kids to have space to move (-)kids running up down the hall, parking (-) there were around 50 kids in the pool (+)the hotel was beautiful the kids enjoyed the 2 pools food was good drinks were good.

it was open for a late check out

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

also if any guests have kids they will have no activities whatsoever while staying here i

the rooms could really use a mini fridge and microwave, especially traveling with kids.

this would have been dangerous for little kids

zero smiles, i called to see about a late check out and he laughed and said

so i cant do laundry

the pool was closed

no pool. vending did not work

pool not available

easy check in, late check out

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

arrived around 11:30 pm and asked for late check out

the fitness room was pretty under par too

the fitness room did not open with our key, so i loss interest in it and the pool

worst room service ever.

pool closed.

staff were so accommodating, i needed a late check out and it wasn't a problem at all

the cocktail hour, the pool area, convenience of the parking.

the pool was clean

breakfast was the best we’ve ever had and we travel to a lot of hotels for softball

pool, spa, and fitness center were pristine and fun

appreciated the late check out time

only complaint is the pool isn't heated

free parking, superb location

at breakfast, great location for walking around town, cookies and coffee at check-in, covered parking, late checkout

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

i really enjoyed the agent that helped me with my late check out but the white guy in a blue shirt was very mean to us both

i asked for a late checkout which she told me would be 12 or to check with the front desk in the morning

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

full advantage of the extras like the rooftop lounge

great location, fantastic price and very clean. rooftop bar is great at sunset!

there was an evening staff when i came back from an event late named raya, who was absolutely amazing

enjoyed dinner and breakfast

pool closes too early at night

indoor pool and spa was small and crowed with families on the weekend we were there

they were a bit over the top, but that is kids nowadays

they worked with me with late check out.

the parking situation was a little confusing with it being attached to the convention center.

parking was a killer

nice swimming pool and gym

i love the breakfast and the pool in the hot tub most

accessible restroom and we were very pleased with the amount of space give us, i also needed a late check out and the staff was very accommodating

staff very friendly and accommodating and the breakfast was really good

breakfast was really great looking

i didn’t even stay because they tried to charge me a $150 pet fee! the room itself was $152

we ate pretty well at the breakfast buffet

bed was very comfortable outside eating area was beautiful late check out at noon was

the gym was closed

a parking fee of $30 and a pet fee of $30 escalated the price considerably.

also being dog friendly without a pet fee that doubles the room

the breakfast was fantastic

the staff is always professional and friendly. got a late check out, easy peasy.

we were able to do our laundry while we swam in the pool area

to use pool or gym facilities

we came in late on a saturday night and the bar area was still open where we could get a late night drink

they have a 24-hour gym, an indoor and outdoor

let us have an early check in and late check out

loved the options for dinning, the massive gym, and the beautiful pool.

loved the pool- fun for our kids and for us! great service poolside also.

give the hotel a full review because of covid19 many of the amenities were not open such as the gym, pool, and restaurants

restaurants and bar have excellent menus

and the late check out time

we enjoyed the pool and the gym

pool was cold

nice to see the hot breakfast back and my grandkids really enjoyed the swimming pool

the pool was very clean and my grandson enjoyed it