there was an evening staff when i came back from an event late named raya, who was absolutely amazing

fitness room was good

also, a large number of kids from a baseball team were upstairs running which was quite loud

spending another night so we could have made full use of the fitness room and indoor-outdoor pool

hotel, friendly staff, great parking (we had 2 26’ trucks and were able to park easily

zero smiles, i called to see about a late check out and he laughed and said

no pool. vending did not work

no laundry facilities for guests.

the hooker outside by the pool

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

they were accommodating to a late check out

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that’s the only issue i noticed

it was okay for the price. i liked that the window opened and the mini kitchen.

room was spacious and had a kitchen. daily housekeeping services.

breakfast was disappointing,don’t have turkey or chicken products only pork, and alot of people

the dinner was great and when we had an emergency they let us have a late check out.

i stay here every time i'm in this area for work and gladly get a late check out

great location staff very helpful and friendly clean and safe breakfast wonderful

friendly staff, kickback and breakfast

the pool was fun for the kids

easy check in, late check out

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

our flight got switched and i called to see if we could get a early check in

it was open for a late check out

this would have been dangerous for little kids

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

yelled and screamed at kids and a pregnant lady which sent her to the

it was a nice room, but definitely not what i wanted for my husband and 4 kids.

arrived around 11:30 pm and asked for late check out

dinner at the bar was excellent with great service and was reasonably priced

the bed was so comfortable. the parking was free. in a suitable neighborhood.

this hotel has great parking, comfortable beds, great breakfast, and is in a convenient location

in the pool both nights were screaming, loud voices which echoed in the pool/spa area

arrived very late after attending an event in downtown stl by a very pleasant staff member

i asked for a late check out and not to be by the elevators and was accommodated

no early checkin or late check out to accommodate arrival and departure

outdoor pool

it was nice to have a handy laundryroom

requested a very late check out at 2pm, and it was granted

shuttle bus to the import and metrolink into the city was very convenient

we ordered room service and after waiting an hour and a half, we called the front desk

early check in!

door sticking would not close and open properly, shower pressure poor, room service did not clean my room while i was out, noisy, was not

late check out at 13

great front desk, no fight on late check out

we'll maintained. great beds and pillows. variety of hot breakfast options.

the shuttle to the airport was super fast and convenient, even at 430 am

parking, friendly staff, and clean rooms stood out but the dinner and breakfast served were very good too

staff were so accommodating, i needed a late check out and it wasn't a problem at all

hot breakfast and happy hour was also amazing

breakfast was excellent - great choices, very fresh

so many kids in the pool while our infant was swimming but other than that nothing.

too many kids running through the halls with any supervision.

daughter had a connecting flight to stl and due to late takeoff, she informed me while on the plane they were not going to land in time to make the

the staff was so nice and helpful and we definitely appreciated the shuttle service to the airport

gentleman that shuttled us to airport at 4:15 was very kind and accommodating

the breakfast was fine an we didn't have a problem with anything

friendly staff, easy location and shuttles

friendely staff and very accomadating as well:) they let us have a late check out due to being from out of town and needed a place to stay before our movie started

hotel is located quite close to the airport, shuttle service is available on demand, the rooms were excellent and well-kept; the staff was

the hotel was pretty and the breakfast was good and the pool was nice and warm!

options are limited and not a good value, especially for kids (under 12 yrs old) (-)they allowed 40 people/kids in their 15 person pool. yikes! (+) i also love that you all had wifi and nexflix that was a plus for the kids and (-)snack shop was closed when the kids needed a quick eat (-)in the hallway was overwhelming with no insulation, incredibly loud, kids screaming and yelling, people making a serious ruckus regularly going through the hallway made (-)loud kids running the halls banging on doors during late hours. (-) i was expecting a sitting area for the kids to have space to move (-)kids running up down the hall, parking (-) there were around 50 kids in the pool (+)the hotel was beautiful the kids enjoyed the 2 pools food was good drinks were good.

the bed was very comfortable and loved the pool

late check out

the pool is big and nice and clean. the room is spacious and clean.

the staff was amazing. i always love free parking and it was pretty quiet.

only one disabled parking space at the main entrance.

the snack bar was extremely high priced

location is great for my visits to my daughter and the desk clerk allowed us late check out so we could spend more time

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

weekend they had a large amount of teen kids

luggage cart some them had bad wheels which there been outside pool to

room was above the pool filter or something else, so all i heard trying to go to sleep was a constant humming noise,

originally allowed for late check out

i had the entire pool area to myself and enjoyed breakfast with one other person

breakfast was nice, the fitness room is small and not able to have many machines

large parking lot accommodated trailers which we had

breakfast selections

the staff is always professional and friendly. got a late check out, easy peasy.

they have a 24-hour gym, an indoor and outdoor

cost of food at the bar was too high for the quality.

the outdoor pool

friendly staff, clean, attractive modern decor, nice pool, hottub, and fitness center.

i asked for a late check out due to my car breaking down. and that was allowed

great pool & hot tub

having a pool and free hot breakfast

gym and indoor pool with hot tub

the staff friendly and breakfast was full of foods and the cook was delghtful

late check out. breakfast was ok.

quiet and wonderful selection of breakfast foods

family really enjoyed the swimming pool

great breakfast!

breakfast was excellent