rooms weren't ready at check-in but the fsr offered me a late check out for being patient

enough glasses for juice in the mornings you had to be there as soon as they started breakfast to get juice or you were out of luck unless you used a coffee cup

the room had everything that you need. there is also a gym

- nice gym

gym some machines were not working

did a great job accommodating early check in requests and late check out as needed for a very large group

the breakfast was good, too

tub was full of kids and adults

rooms, complimentary breakfast, dinner and drinks

location dinner buffet with cocktails breakfast buffet pool area staff

i didn’t care for one of the front desk employees, we requested a late check out and she said “noon”

we asked for a late check out and they gave us an extra hour, free of charge

they allowed a late check out which helped our plans tremendously

kids enjoyed the pool and hot tub

the chlorine in the pool was way too high and the water was murky

when we checked in we requested late checkout and the front desk attendant happily gave us late check out and put us on the bottom

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

the bar was closed

guy working the breakfast bar in the morning

the enclosed outdoor spaces was nice for our kids to get out and run

let us have an early check in and late check out

people were sprawled out in walk ways, kids eating out of pizza boxes on the floor in the lobby, and visitors (not guests) taking over the

the hotel was very nice, great location. fine dining room service

pool was beautiful

restaurants and bar have excellent menus

and the late check out time

kitchen staff, desk staff, housekeeping staff

evening so we swam at the pool and they had the disney junior channel which was perfect for the kids

perfect sized gym with nice equipment

the pool was great

i asked for a late checkout which she told me would be 12 or to check with the front desk in the morning

i really enjoyed the agent that helped me with my late check out but the white guy in a blue shirt was very mean to us both

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

full advantage of the extras like the rooftop lounge

disappointed the bar was closed until midnight because of a private party.

bed was very comfortable outside eating area was beautiful late check out at noon was

the rooms featuring authors and book titles. the pool was very clean

the unique theme. great location. onsite restaurants. great gym.

charm, wonderful comfort, and even had a treasure hunt that let's you and kids explore the hotel for prizes

no guest laundry onsite

accessible restroom and we were very pleased with the amount of space give us, i also needed a late check out and the staff was very accommodating

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

breakfast was included and

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

late check out is 7bucks and hr.

- our flight was delayed, so late arrival

breakfast was good too, had a choice of eggs, potatoes, smoked sausage cut up, waffles and oatmeal

very clean and modern updates- lots of choices for the breakfast

breakfast ahead of time and it was all sacked up when we got it

nice breakfast

i was granted a late check out that helped accommodate our event attendance

pool a little small

pool was small and dirty, ice machine was out of order, lady in charge of the breakfast was rude

location and access to a variety of restaurants and fast food establishments.nice breakfast

breakfast and staff.

friendely staff and very accomadating as well:) they let us have a late check out due to being from out of town and needed a place to stay before our movie started

shuttle service what great, loved the indoor and outdoor pool

convenient for the location we needed . the staff called us for an early check in.

they allowed 40 people/kids in their 15 person pool. yikes!

the hotel was nice and clean. enjoyed the fitness room.

great breakfast before leaving, late check out on request

guest laundry on site as well as a pool and small fitness center

the pet fee seemed a bit high at $50 per animal.

checking out was difficult because staff were filling elevator with laundry carts/trash bins and were using the luggage carts to tote supplies

the included daily dinner and breakfast served in the hotel was wonderful and helped to save money

i called for and obtained a one hour late check out

i would have noted the advertisement or at the very least tell the guests about breakfast cancellation instead of assuming they're reading every little sign you have so they could

‼️the awning over the door going to the pool has a huge hole in it and when i opened the door for another person i got soak and wet from

the staff were all very friendly and helpful. breakfast was the best i've had in any hotel.

that breakfast wasn't being served