i stay here every time i'm in this area for work and gladly get a late check out

the dinner was great and when we had an emergency they let us have a late check out.

pool area a little dirty.

kids loved the free soda machine in the lobby

the entire facility. especially the employees in the breakfast/dinner area. very lovely!

originally allowed for late check out

pool was a little small and there was a group of teens that kind of took over the pool and pushed

the breakfast was fresh. the location was easy access.

breakfast was nice, the fitness room is small and not able to have many machines

but that one was right above the pool and really smelled of chlorine

they worked with me with late check out.

parking was a killer

well-lit parking lots with plenty of free parking

great parking, sufficient room space for my family.

the room size was very nice and we loved the breakfast

clean up dated fixtures check out at noon let me do a late check out

disappointed in paying for parking

the location wasnt as close as i expected but it was a nice place. could use more parking too.

bar was closed ,the fitness center was closed, the was no housekeeping service, had to go get my

the door to the back parking lot wasn't always closed

there was an evening staff when i came back from an event late named raya, who was absolutely amazing

the pool was great with half indoor and half outside

even accommodated an early check in for us

we loved our room and the breakfast was fantastic

the fitness center was great too, open 24 hours

appreciated the late check out time

my kids enjoyed the pool, it was quite, and very clean

was friendly, they accommodated our special requests, breakfast was delicious, covered parking and cookies & coffee

breakfast was average. kids liked the waffles. bed was comfortable like the chair

convenient to shops, casino

late check out. breakfast was ok.

loved the size of the room and the bed was extremely comfortable. also the spa tub was amazing.

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped me, but was very

outstanding breakfast

i asked for a late check out due to my car breaking down. and that was allowed

the location, indoor pool & jacuzzi, breakfast

the hotel was great. so pretty. staff was great. breakfast included is wonderful!!!

one gentleman even went so far as to get us some juice for the kids from the bar after it was closed

the staff was great and the free breakfast was very good

late check out

the snack bar was extremely high priced

the pool is on the smaller side, but nice

the gym needs updated.

parking and friendly staff

location is great for my visits to my daughter and the desk clerk allowed us late check out so we could spend more time

luggage cart some them had bad wheels which there been outside pool to

room was above the pool filter or something else, so all i heard trying to go to sleep was a constant humming noise,

the breakfast was good and the server was on top of making sure the food was full and checking with you

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

arrived around 11:30 pm and asked for late check out

the bed was so comfortable. the parking was free. in a suitable neighborhood.

great location and free parking

parking

they have some limited room service available, which is a nice touch

easy check in, late check out

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

it was open for a late check out

this would have been dangerous for little kids

yelled and screamed at kids and a pregnant lady which sent her to the

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

also if any guests have kids they will have no activities whatsoever while staying here i

the staff is always professional and friendly. got a late check out, easy peasy.

they have a 24-hour gym, an indoor and outdoor

awesome pools!

we came in late on a saturday night and the bar area was still open where we could get a late night drink

gym was under construction

staff were so accommodating, i needed a late check out and it wasn't a problem at all

kids were jumping in and out like it was a swimming pool, and we waited multiple times for 30

only thing i didn’t like was how there’s no other way to get to the pool or back to your room from the pool without walking through the lobby full of people other than

room and facilities, very helpful staff, good gym and nice touch with free light dinner and kickback

my kids are the pickiest eaters and there was something for everyone

they were accommodating to a late check out

the was a finger nail in my room there was no blankets and pillows for the pull out bed and the breakfast was

it was okay for the price. i liked that the window opened and the mini kitchen.

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that’s the only issue i noticed

breakfast eggs was terrible and dry

zero smiles, i called to see about a late check out and he laughed and said

pool was listed as an amenity but was closed and it looked like it has not been opened for the

no pool.

that it ddnt hve a pool

no pool. vending did not work

i called to confirm i was coming in late

pool great for kids

the “gym” had no weights and a treadmill out of order

continental breakfast hit the spot

the pool was small and not heated. my kids didn't mind it. it only went up to 4ft.

i asked for a late check out and not to be by the elevators and was accommodated

no early checkin or late check out to accommodate arrival and departure

arrived very late after attending an event in downtown stl by a very pleasant staff member

the outdoor pool was clean and great too

it was awesome that the property was close to the airport and i was able to take a shuttle at three or 4 o’clock in the morning that was great

requested a very late check out at 2pm, and it was granted

accommodated our family with a room that had 2 beds and a pull out coach since we have 2 grown kids - a boy and girl

had a smooth check-in and shuttle service went over & above

no free wifi. and paying to park. but it's their standards so i guess you have no choice lol.

it was very convenient with the airport shuttle to arrive at the hotel

late check out at 13

great front desk, no fight on late check out

my daughter truly enjoyed the pool. the customer service was exceptional!

shuttle in demand to and from the airport, with friendly and helpful drivers

too many small children in hot tub like (10) kids and the pool was dirty (brown water ) the pool was filled with too many kids and other ppl