do provide breakfast and late check out without charge

no breakfast included for the price. i asked for a quiet room away from pool.

dirty, half eaten slices of pizza in the gym during our entire stay, no one cleaned it up

the wifi signal was practically non-existent in our hotel room

broken windows, no room service

offered a late check out to us free of charge to swim

staff continues to knock on your door after you've been given a late check out

late check out

terrific breakfast. helpful, kind staff. very hospitable.

it was great having a hot breakfast buffet and a pool all in the same place

they let me do early check in and late check out free of charge, which was great

it was tough to back out of our parking spot.

lack of parking

location free parking

also wifi was inaccessible

then we asked for a late check out the same day we arrived

they don't have late check out

the location and the workers. they didn't let me do late check out! which iits ok

gym allows only 2 people. do not clean your room till 5 days. no food ir dining.

specifically booked this because it has a pool but they told my kids it was being fixed

everyone was very helpful. i loved the breakfast..i was able to get a late check out.

the room was very clean, the gym well equipped, and the lobby/bar attractive

for example we were unaware that there was laundry facilities in the hotel

free laundry

simple but good breakfast

only issue was that we requested a late check out which was confirmed by the front desk the night before, and had three different

gym

no breakfast provided

my experience overall was fantastic. spacious, clean room and great amenities

no room service or room cleaning

i requested a late check out but, after seeing how dirty the room was, i left early

it offered a good option for food nearby, very close to the airport and they offered late check out at around 2 for a small fee

free shuttle to airport and late check out

was not given a late check out for this issue, and felt rushed out of this hotel after we woke up late with no

comfortable room and able to get a late check out.fantastic shuttle to and from airport.

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

then i needed a late check out of 12:45 and jeanette said there was a $50 fee for check out later than 12:30 but

room service was a little late

room service was awesome. king size bed super comfy.u. nhc cnn dc

room service was great.

wifi didn't work well either

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

to wash and $2 to dry)

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

room service

shuttle took too long to pick up at airport.

they will very accommodating and given me the late check out is well

also being a marriot member it has perks with late check out

very close to airport , early check in, late check out and big rooms

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check out

the king pull out in the the living area came through clutch for the kids

at a late check in the staff offered us a late check out at no extra cost

great location, great staff, lovely breakfast, shuttle service, modern

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

the shuttle service was very good and easy to use, laundry facilities are free to use

the free shuttle to the airport 24/7

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

desk clerk was kind enough to allow a late check out closer to my flight

pool to myself, fast and easy check in/ check out process

there was a pool and hot breakfast

we were able to pay for a late check out which was handy for our late departure time

staff was able to accommodate a late check out to better match our travel plans

was a metal plate sticking out from the base of the bed, which we didn't notice

they were even able to accommodate a late check out for our late flight

friendly staff, great breakfast, a short walk to allstate arena.

the late check out idea was excellent

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

no restaurant, no room service - no ones fault - and the staff were polite, professional and downright sweet

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than expected, normal airport hotel

stayed at the hyatt rosemont two nights prior which was drab and restaurant bar closed too early

the process was easy. late check out was a blessing.

property was fully booked for the day we checked out but for $30 we were able to get a 2 pm late check out

wifi was strong and reliable

early check in was appreciated

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

was approved for a late check out thru booking

oppostunity for a late check out and the shuttle service. nice bar and pool area!

asked for and received late check out

room cleaned when we returned after 2 hours were apologetic but blamed the other person at theses kids had other issues but your space will not allow further

hot tub was warm . pool hours are short durning weekend and longer during week days

very personable bell man. late check out

availability of a late check out to 1 pm

they had a nice gym with lots of weight machines and aerobic equipment that was open 24 hrs

gym, room and amenities. the location is great.

we were able to go swimming with kids which was a plus for us

follow up call to make sure that we received a food item (see below) - great views of the city - late check out available - black out shades really black out the light

lot of street noise; difficulty with room service getting orders correct and complete; inconsistent

the mini bar included was a nice surprise

pool was closed

& pillows were heaven, iconic chicago city views room service food amazing

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

late check out $10 til 2pm

no plastic bag for laundry

the spa tub unfortunately was dirty

spa / pool closed for renovations. wasn't notified prior to booking.

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout