asked for late check out and was denied

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

offered a late check out to us free of charge to swim

late check out

staff continues to knock on your door after you've been given a late check out

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

clean, modern, safe area. gym had weights. loved the omelets for breakfast!

do provide breakfast and late check out without charge

on sunday in bar louies

breakfast was great. no room service though you could get towels etc from reception.

breakfast was not included

pool was closed

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

they had a gym but i will not be staying there again

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty much

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers

only issue was that we requested a late check out which was confirmed by the front desk the night before, and had three different

breakfast service needed more staff to handle the rush of guests, but overall service was ok.

room service exceeded expectations in presentation, flavor and value

it would be the breakfast

my experience overall was fantastic. spacious, clean room and great amenities

at a late check in the staff offered us a late check out at no extra cost

at least the pool worked

thing i’m concerned about is shuttle time schedule with location: i was not sure about how often/where it will be picked up at a

just wish there had been a kettle but kind staff at front desk got hot water from the coffee bar for me

we made use of the small gym and had a decent breakfast

desk clerk was kind enough to allow a late check out closer to my flight

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

quick check in and shuttle service to and from airport

clean. shuttle to the airport.

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check out

they will very accommodating and given me the late check out is well

also being a marriot member it has perks with late check out

very close to airport , early check in, late check out and big rooms

restaurant and bar on site

we were able to pay for a late check out which was handy for our late departure time

was a metal plate sticking out from the base of the bed, which we didn't notice

staff was able to accommodate a late check out to better match our travel plans

they were even able to accommodate a late check out for our late flight

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

was not given a late check out for this issue, and felt rushed out of this hotel after we woke up late with no

free shuttle to airport and late check out

it offered a good option for food nearby, very close to the airport and they offered late check out at around 2 for a small fee

comfortable room and able to get a late check out.fantastic shuttle to and from airport.

i requested a late check out but, after seeing how dirty the room was, i left early

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

how clean it was and the pool

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

i wish the pool was bigger

pool was well cared for

then i needed a late check out of 12:45 and jeanette said there was a $50 fee for check out later than 12:30 but

restaurant and bar in hotel with choices outside door

also, it was difficult to access the wifi

room service was prompt and delicious

gym and restaurants were open

the late check out idea was excellent

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than expected, normal airport hotel

gym and cocktail and bed

room service was late and food wasn t worth the price. creme brulee ugh ick

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

plus the late check out was wonderful

almost like the chlorine odor when the pool has too much chemicals

the breakfast was great and the evening snack was a nice surprise.

friendly pricing, the breakfast was good, and the staff was awesome

it’s hard for adults on vacation to get alone time when we’re around everyone’s kids

late check out $10 til 2pm

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

shuttle service to and from the airport is a great plus for this hotel

spa close shower’s terrible, bad smells

pool

then we asked for a late check out the same day we arrived

they don't have late check out

the location and the workers. they didn't let me do late check out! which iits ok

no wifi

place to stay with kids

they let me do early check in and late check out free of charge, which was great

room size was good and thankful for wifi

not a ton of parking but it worked out v

rooms were clean guy the that checked us in was friendly and helpful with any questions we had parking was easy getting in and out i will definitely stay

also wifi was inaccessible

everyone was very helpful. i loved the breakfast..i was able to get a late check out.

nice gym in the hotel

nice gym

simple but comfy rooms with amazing beds and linens. yummy breakfast. new and well equipped gym.

space, location & the gym!

very personable bell man. late check out

availability of a late check out to 1 pm

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

fast and easy check-in. great gym. easy to get to any terminal at o hare.

connecting to the wifi sometimes is hard.

asked for and received late check out

oppostunity for a late check out and the shuttle service. nice bar and pool area!

was approved for a late check out thru booking

great shuttle service with courteous driver. super great mattress!!!

check out at noon, included an airport shuttle and free wifi.

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

the pool was nice

by parking fee in an area where parking is not a premium

the pool was great just surprised there wasn t a hot tub.

bar and nice pantry to buy a couple of important items