and went and we checked out the next day around 11am earlier than expected despite asking for a late check out

great gym with lots of machines and free weights

early check in after a super early flight in from boston was very much appreciated

early check in at 9am was greatly appreciated

no room service

very nice, and went out of their way to accommodate us with anything we requested; including a late check out

elevators are fast and the late check out at noon was great as we were able to rest after breakfast

was great and we got a late check out and use of the facilities while we waited for our airport transfer

com didn't inform about my late check out and that was a big stress as i lost the reservation

early check in and late check out was wounderful as my 3 month old grandson was with us

they gave us complimentary late check out which was great

outside terrace bar on the 12th floor lobby level was outstanding

i really liked the bar and restaurant on property

small room, small bath, no separate shower stall, mini bar not cold and limited soda selections

extensive renovations and wish i had known that prior,as lobby and restaurant- bar were not up to full serving capacity or standards

late check out at 1pm was helpful given our late flight

i would have normally ordered room service, but because of restrictions it wasn t offered

was pricey and room service expensive but the quality and cleanliness makes up for it.

every guest to have a fresh set without having to call for extras

hidden fee for wifi.

the team at the front desk upgraded our room, gifted us a bottle of wine and allowed us to have a late check out which was so appreciated

are no ice machines on the floors and you have to call room service for it, which they do very quickly

room service is crazy expensive

lobby bar closed too early

room service due to being too busy - not great for lone females late at night trying to get

was pleasant and comfortable, accommodating numerous requests - including an early check in and late check out

loved the pool

large comfortable rooms good facilities with pool and gym

a family of two adults and two kids absolutely loved the hyatt centric

the room service and price of food extremely high that's probably why there wasn't

00 per hour for a late check out

from early check in to late check out to a nice man at the breakfast bar getting me a to go cup for my tea

location clean and late check out

late check out $20/hr after 12:00

we needed a late check out and the were able to assist us with ease

staff was friendly and very understanding when i asked for a late check out and the view from the room was amazing the decore was great and the bed room layout

pool is shallow but definitely not a problem if you have small kids

there is no room service

when we left the jack hammers were so loud that we had to rush the kids to the car so as not to damage their hearing

i had two kids with me, i didn't like that there where no vending machines nor room service

com confirmed a late check out with no additional costs but the hotel says they didn t get that communication so

staff was great. they let me have a late check out.

they were very helpful & flexible. they allowed us a very late check out time.

staff, excellent location, nice big rooms, pool was a decent size and water was warm enough for kids to enjoy

only dislike was the pool was a little over chlorinated, eyes burned just watching the kids swim and there was no hot tub

gave a late check out time for both rooms

would not honor late check out

ivhand late check out and spend some time in thevreck area

woman that came to change them kept saying the stains and grossness, and holes were caused by the laundry

wifi didnt work on my phone and there was nobody on site who could help

able to get a late check out

was great, rooms were a good size, bed was comfortable, room darkening shades were excellent, late check out time was

had issues with wifi sometimes

was no daily room service to empty trash or tidy up the room

simple gym but had enough to get the job done

ing new parents with a newborn, we re worried we won t make it at check out

the staff was incredible, gave me a view and a late check out

i asked if we can have a late check out

d not know this until the day i was

would like room service or dinner options

charged me a late check out fee for no good

also, there was a laundry room in the basement

the main advantages were 24 hours laundry and kitchen, cozy rooms, beds with curtains, private bathroom for each room

i stayed in a shared four-people room with a bathroom which was pretty nice, there was room service every day

room was cool and certainly appealed to the kids with us

staff is very friendly and never have given me a hard time about a late check out or sleeping in or a payment method or anything

from late check out to holding our bags before our flight, great hospitality

parking is nearby and have a late check out

i was able to have a late check out at 1pm which was nice to be able to do stuff in the morning without feeling rushed

oud is around the corner and has an amazing dubai chocolate

late check out. very spacious suite & modern decor

location perfect, late check out amazing! nice staff and pretty lobby.

the room was small and cozy. good location. we enjoyed the bar in the lobby.

great location, super friendly and helpful staff especially maura, nice lobby and bar area, clean super nice room with a great bed and shower the mattress was the best ever had in a

bed was super comfortable, the reception and bar area was stunning and the hotel was situated in a fantastic

the late check out accommodation was a great benefit for me

and they allowed a late check out since i was waiting on audition for my daughter at depaul

it s like sleeping on a spring, the kids didn t care, but

walk around the corner to a terrific breakfast place, then enjoy shopping the mag mile

very well equipped two level gym

late check out. and everyone was so nice

the late check out

location was great, room was clean, early check in and late check out were nice

no late check out!

could be a bit cleaner as our room wasn't vacuumed in the 3 nights we were there and the room service trays on the whole floor piled up in the hallways for days on end

we were able to check in early and get a late check out

bar and restaurant breakfast staff was under staff the breakfast and food and quality was

also the pool

loved the large spa tub with the additional walk-in shower, great bathroom with a full vanity

the atmosphere was great and the credit for a drink at the bar as part of the room stay was lovely

perfect also the stuff was so respectful, i like them, and they agreed to make late check out to me and my family when i request that also the beds so much comfortable, i am

drinks at the bar were expensive and small

amazing location, clean room, great bed and swimming pool for the kids

convenient cul-de-sac for luggage drop-off before parking and treats/snacks for the kids during check-in

i arrived early on the day of check in and asked if they had early check in

easy early check in & late check out

lobby , a steak house shula's which is open only for lunch, at floor 7 you can swim to an indoor pool

the pool was cold

noisy kids running in hallway

were informed it had already closed and so there were no other eating options in the hotel as no room service

check in, late check out (3 pm & 12 pm, super convenient)

the hotel deducted from me a late check out without any further notice or inform

they gave me the room as soon i get to the hotel around 12 and also offered late check out

when we requested a late check out, he advised this was possible at no charge until 13h00

i was traveling with my dog and compared to a lot of the nearby pet-friendly hotels kinzie's one-time pet fee was extremely affordable

i had a very early check in and late check out

pool, gym, and spa services are great

many kids in the pool

the fourth floor pool is lovely

langham's decor, staff, rooms, bar and restaurant can't be beat

good deal, easy check in, late check out.

great location and great hotel for the price, they allowed early check in and late check out without a charge

i appreciate the early check in and late check out options, as well

they gave me free late check out even though it's not a perk of my membership level

gave me early check inn and late check out with no extra cost due to the schedule of my flight

very clean room and good breakfast. late check out (extra price) was very good.

amazing common area, early check in

great decor, felt safe, clean room, comfy bed, beautiful bar and

they have the cutest bar and it was over all an amazing stay and will be coming back every time i come to chicago

parking the car proved difficult as the bar code didn't work and without a lot of help from the official in the park house we wouldn't have

liked the late check out at 12 noon

didn't like how the laundry facilities only accept coins, no one carries $10 worth of quarters now a days

each room came with a mini-fridge and small microwave, perfect for bringing along snacks for kids

the only thing they didn t have is room service and maybe more transportation to and from

had a room too close to the elevator with laundry receptacle right outside of my

they also accommodated a late check out which was also great

nice quiet room, late check out

we asked for late check out on the day of our departure as we had a late flight but the front desk staff said

i had trouble with my wifi, the number programmed into the phone was wrong

no complimentary wifi no vent/ fan in bathroom

it's a great hotel ( clean and allowed late check out given marriot rewards etc)with a location central to everything including dining and

i have stayed in this hotel with my kids several times and will be returning every time we visit chicago

our party included six kids, 11-18

i wish there was a hot tub at the pool.

i have stayed in this hotel with my kids several times and will be returning every time we visit chicago

the staff was so nice and i got a room upgrade and a late check out for free

empathy from the front desk on late check out request

i was given late check out until 16:00h the front desk staff they have outstanding customer

decor overall was well thought through gym was great rooftop bar was excellent

no disney movies didn't send dressing gowns back when sent to laundry

my daughter became ill and they were very helpful and caring, even extending a late check out and getting her some ginger ale

t my room was quiet), good breakfast and room service options

of the hotel, excellent location right by the l train

is available but it costs a ridiculous amount of money, it s also advertised that there is a gym and i didn t see that either

the bed and wifi were great, and the lobby has a nice, fun bar/restaurant too

great at accommodating my late check out time, friendly staff, great food and wonderful lobby.

cor reminds you of a gym, the bath robes - of the boxing robe, etc)

only one comment, the breakfast room is so lowly lit, i could not see the menu!

coffee at breakfast could be improved, but that's minor, as otherwise a truly great hotel!

design is well thought with the gymnasium touches in the room which was fairly spacious for s double bed

friendly staff and breakfast was amazing. loved the late check out

that i couldn't get a late check out

staff is incredibly accommodating, allowed a complimentary late check out and even held our bags as we waited for an evening departure post check out

it was walking distance to a lot of stores and the late check out time

the staff was very accommodating with extending late check out time so he could get some rest to see if he was feeling well enough to travel

we were allowed early check-in and late check out which was wonderful

no room service or onsite restaurant, only a limited and crowded breakfast

it was perfect for a family with kids

mention they gonna hold deposit for room service and parking though we didn't take any of the services

the room service attendant made a sweet little bed for my daughter s stuffed animal when she cleaned