late check out $10 til 2pm

i did not like the pool area right in the front of the hotel.

the only reason i chose this hotel over others was the indoor spa / hot tub

have had a better breakfast ud83eudd5e but it was good for a snack and the coffee was

breakfast need a lot of improvement need more variety.

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

they gym could be a bigger.

to wash and $2 to dry)

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

staff was able to accommodate a late check out to better match our travel plans

we were able to pay for a late check out which was handy for our late departure time

was a metal plate sticking out from the base of the bed, which we didn't notice

they were even able to accommodate a late check out for our late flight

friendly staff, great breakfast, a short walk to allstate arena.

very personable bell man. late check out

availability of a late check out to 1 pm

missing the shuttle bus to the hotel...

2) shuttle service to 3 local main vein connections

staff didn t tell us wifi wasn t free unless we join hilton honor

desk clerk was kind enough to allow a late check out closer to my flight

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

pool hours and workout room

at a late check in the staff offered us a late check out at no extra cost

no shuttle to arena during cold months.

need more area to sit for breakfast

at least the pool worked

thing i’m concerned about is shuttle time schedule with location: i was not sure about how often/where it will be picked up at a

also being a marriot member it has perks with late check out

very close to airport , early check in, late check out and big rooms

they will very accommodating and given me the late check out is well

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check out

restaurant and bar on site

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

parking

by parking fee in an area where parking is not a premium

bar and nice pantry to buy a couple of important items

the swimming pool was amazing

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

the late check out idea was excellent

no room service book in the room. no ice machines. no fridge.

no restaurant, no room service - no ones fault - and the staff were polite, professional and downright sweet

we had no issue with room services, they delivered quickly

only issue was that we requested a late check out which was confirmed by the front desk the night before, and had three different

gym

no room service or room cleaning

clean, fast and friendly room service

room, had everything i needed, good breakfast, helpful staff, convenient for short stays when you need to be near the

was not given a late check out for this issue, and felt rushed out of this hotel after we woke up late with no

free shuttle to airport and late check out

service trying to get in room at 8:00 am when we had late check out

i requested a late check out but, after seeing how dirty the room was, i left early

it offered a good option for food nearby, very close to the airport and they offered late check out at around 2 for a small fee

then i needed a late check out of 12:45 and jeanette said there was a $50 fee for check out later than 12:30 but

the service was good and the shuttle service was very good.

beautiful and spacious room and gym was fresh with plenty of equipment

great amenities in the room, excellent shuttle service to o'hare.

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

was approved for a late check out thru booking

asked for and received late check out

oppostunity for a late check out and the shuttle service. nice bar and pool area!

stranded at ohare airport with my 2 little kids

great shuttle service with courteous driver. super great mattress!!!

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

our favorite feature was the pool

breakfast great

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

lady in the night offered me a late check out bc i missed my flight

clean, modern and decent breakfast.

the shuttle to o'hare was convenient and prompt

room was clean, bed was very comfortable, staff was nice, pool was open

shuttle to airport service

she also gave us a late check out and was helping a lot

convenient location the room service was fast and delicious most of the staff were true

wifi in room was really poor, cannot connect at all.

the room was dirty had hair on sheets had to call room service.

alerting out of town travelers that if you don't stay 3 days there's no room service.

we were able to have a late check out option at 2 pm, which was very helpful

like the the availability of the late check out and its free of charge

staff were nice and attentive. bar was nice. very good red sangrias.

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

the pool was warm and my kids loved it very much

i was offered a late check out

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

arranged for a late check out and the staff did not communicate that to each other

the breakfast was amazing, the location was pretty good.

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

rooms friendly staff i requested for a late check out and the granted me 2 hrs without a

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

laundry facilities were difficult to use and partially out of order

laundry mat, dollar tree and target across street

no breakfast but that was ok since i have a kitchenette

accommodated our request for late check

everything! including the food for breakfast!

size of the pool was good

good position, good prices, comfortable room and very good breakfast!

the swimming pool water it's cold!!

i have got late check out per request

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

very clean, quiet, great facilities (large pool and gym)

beds were uncomfortable. bar prices were outrageous. coffee wasn’t very good

that gym was amazing like the hotel and when we come back we will revisit both

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

views were beautiful, the rooms were immaculate

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

no room service from main restaurant

facilities. pool bowling alley on premises and spa and sauna access

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

old kitchen in room

they breakfast was hot and the location was in walking to distant to a lot of main attractions.

do not expect a good breakfast, make your own.

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to restaurants, allowed for late check out

he gave us a late check out so we could sleep

close to bus station and other commodities such as laundry washing, diners etc

close to the airport. great value. clean. nice stuff. laundry on site.