very accommodating allowed for late check out and a no-hassle reservation change

small and no wifi

large parking lot

parking was great

there was plenty of lighting in the parking lot and it actually felt very safe

asked for early check in and late check out and was accommodated accordingly

asked for early check in and late check out and was accommodated accordingly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

we asked for an early check in because of the rain and the manager welcomed us warmly

location (near 101), specious suites, late check out option was great, staff was wonderful

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

just need a self service laundry facility.

continental breakfast and late check out

breakfast.

the free breakfast was great and it was comfortable sleeping there.

they have a pool but i didn't use it

breakfast plenty and good, breakfast staff always present, cleaning up and making sure all is

location. late check out.

gym is great and water nice and hot !!!

swimming pool and gym are tiny

the gym was tiny

hotel also allow us early check in given we arrived early

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

friendly staff, clean room, accommodated us nicely with early check in and late check out

they were flexible about bag storage and also late check out, which really helps

that we had to pay for early check in.

the sofa sleeper was an actual futon not very comfortable for the kids it was also placed right underneath the tv and could not move it any other

they let us have a late check out at noon

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

how uncomfortable the beds were, the expensive late check out fees.

stay was good, we paid for a late check out however was locked out of our room for over an hour with no apology at all

the laundry service was not self, which i would prefer

they allowed a late check out

late check out on a full occupancy day!!

even tho i always ask for late check out housekeeping always tries 2 come in b4 regular check out they dona

pool and hot tub, close to freeways

the parking was narrow but i was still able to find a spot

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

french style breakfast

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

great location, added bonus of pool which was great after a busy day in the heat

breakfast and location were great

great location quiet easy walking distance to restaurants the extra late check out is serdom

beds comfortable; room service food excellent

pool was clean and safe

the food was brilliant, we did get room service and they were fantastic

pool on the second floor was dirty, the water was cold and my grandkids were not able to use it on

additionally there was none of the usual hotel hassle around early check-in or late check out

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

room, gorgeous dining patio, amazing food and drinks. very quiet when the bar is closed.

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that was infectious to all around him

staff were amazing - gave us an upgrade to an amazing suite and let us have a free late check out

the bar at night is a little noisy.

the pool couldn't be used by kids at certain times - this info should have been made available at booking

unfortunately regarding room service we ordered breakfast to the room but the french toast was burnt

wish there were more food options in general

helpful that they provided us with both early check in and late check out

and the rooftop pool is amazing

rooftop pool is awesome

wifi flawless

the breakfast was a solid buffet the room was excellent nice small roof pool solid gym

breakfast was great, staff friendly and gave us late check out

bed was comfortable, and the breakfast had numerous, very tasty options

has everything we needed and great location. loved the pool area.

the breakfast was ok, i wish there was more of a veriety.

was exceptionally helpful with all the requests from paper plates to wine bottle openers and room service the food was great everyone enjoyed the pizza

accomodating staff: gave us a late check out of 4pm without extra charge - large rooms, often a family of 4 is squashed into a

more selections for kids at breafast

breakfasts, pool, comfortable bed, good a/c, room service food & ice; perfect location for our la

also better variety of room service

the rooftop pool is really nice, complimentary iced fruited water is available all day as well as factor 30&50

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

close to public transport, laundry mat and food supermarket.

no food options no pool, pretty plain jane for the price

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

traveled as a family with our kids and we loved all of the guitar shops nearby

property is beautiful and immaculate

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

to get a table in the restaurant

although the pool was crowed excellent service . holiday feeling.

a wonderful hotel all the staff are top class and nothing is too much trouble for them , pool and bar staff excellent and

staff were helpful and pleasant, helped us with early check in and late check out at the end

the pool and jacuzzi wasn't open

the room was okay for our one night stay, the facilities are clean it even has a pool

room we were in, as well as the parking is the first floor area under the rooms, so laud people/kids late in the night

we were traveling with kids and being able to get them something to eat before heading to the park was the plan

pool, some of the staff were great, gym they gave me a late check out which i really appreciated as i was doing a cycling tour the valet / luggage room

instead, i had a large suite with a fireplace, private balcony, kitchen, walk in closest, makeup vanity and more

parking a bit steep at $65 but ideal. swimming pool very small with kids splashing in

pool was great for the kids and the espresso martinis made at the bar were superb

were delayed by 2/12 hours getting in to the room after their advertised check in time (with kids), which isn’t really acceptable

they were accommodating to our needs for early check in, late check out and parking for an extra day

patricia took care of us every morning at breakfast, and we really appreciated having such a nice start to the day

staff are friendly and there are amenities like laundry, ice machine and vendo

breakfast cereal choice normally limited to fruit loops and other unhealthy brands

self serve laundry facilities onsite

only 55 dollars for late check out at night

unsafe for kids

fresh breakfast and you get fresh juice and free water until 2 am which adds great value

do wish the diner next door would not of closed but the hotel did have a good breakfast available in the

unsafe for kids

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check out and breakfast

they also gave us late check out and a discount for

was promised a late check out free of charge, had organised well in advance prior to arriving

we were unable to get a late check out so we checked out at 12pm however we had access to the pool area after check out so

awesome. relaxing late check out was so appreciated.

gym facilities clean large bedroom allowed late check out and access to facilities post check

late check out at midday

customer service was amazing. they sent someone to set up the extra bed for our kids right away.

it is an ultra modern hotel, which is fine for my husband and i but for a kids not the best

on our final night there appeared to be a mass booking for a school prom or suchlike and the kids (all obviously aged under 18) were charging up and down the corridors until nearly 5am

we were given a complimentary late check out at 3 pm which was extremely helpful

service, right on the arrival i was offered a late check out free of charge

room service was too expensive

upon arrival had to sit in the bar area and got appetizers and winks for free according to the staff

the property is excellent, just waiting for the pool to be done!