great location quiet easy walking distance to restaurants the extra late check out is serdom

location and the amenities it provides are excellent, clean pool area and with towel service at all disposal when it is open to guests

grill open for breakfast, but room service only

kids didn't like that no complimentary breakfast. bathrooms could have been cleaned better.

i asked where extra towels also when we were at the pool there is no towels at the pool for my kids when they got out of the

i asked for a late check out, in which the staff did not inform me i'd be charged $75

also liked that they provided airport shuttle service and late check out

staff was really nice, breakfast was exceptional, pool area was nice and i found it to be terrific value for the money

a gym, bar, cafe

i wish i could have stayed longer to enjoy the gym

only 55 dollars for late check out at night

the bed is not clean,good thing i brought blankets for kids and cover

breakfast wasn't for me but the kids liked it

fair for the price. the room is clean, tv and wifi work well. the location is good too.

the parking was just perfect

continental breakfast and late check out

towels in the pool area and a garbage can there also, please

the pool was acclimated so the water wasn't cold 3

staff was very friendly and had a hot breakfast

too many people in pool area and no supervision when horse playing

asked for early check in and late check out and was accommodated accordingly

asked for early check in and late check out and was accommodated accordingly

we asked for a late check out but they were extremely rude about it and do not offer that

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

really an issue, but it says it comes with breakfast but really it is really yummy pastries

the pool was such a nice touch and the close proximity of many restaurants and a convenience store,

breakfast consisted of good quality pastries plus tea and coffee

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

we asked for an early check in because of the rain and the manager welcomed us warmly

location (near 101), specious suites, late check out option was great, staff was wonderful

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

just need a self service laundry facility.

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

location. late check out.

there is a bar in the lobby, and food available for purchase

when you check in you will see a nice bar on the lobby, they also have a small snacks area

nice to have a little kitchenette

no early check in option

stay was good, we paid for a late check out however was locked out of our room for over an hour with no apology at all

they let us have a late check out at noon

how uncomfortable the beds were, the expensive late check out fees.

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

i wish the bar restaurant was open later, but i understand staffing and it was during a weekday.

they were flexible about bag storage and also late check out, which really helps

friendly staff, clean room, accommodated us nicely with early check in and late check out

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

didn't have a pool and my kids wanted to swim

with two older kids who do not like sharing a bed we appreciated being upgraded to a room with two queen beds and

they did allow a late check out so we couldn’t shower once it was back on

i loved the balcony & the late check out was a plus!

we showed up later than our scheduled check in time, but the front desk was absolutely understanding and very

vending machines are very complete and they have coin laundry

clean nice rooms, pool, laundry facility and great staff

very accommodating allowed for late check out and a no-hassle reservation change

wifi is not very good

wifi is horrible, very slow

didn t have wifi & was small.

spacious parking

staff were helpful and pleasant, helped us with early check in and late check out at the end

the bar was busy, but we got good service and the food was tasty and well made

the kids loved it

there were also good laundry facilities and the pool

no room service our beds were not made nor the room cleaned during our

they were accommodating to our needs for early check in, late check out and parking for an extra day

ice machine and laundry room are outside in the very back of the building.

gave us early check in and a free room upgrade for our family of 4 adults

she went above and beyond to get to know us, had vegemite on the ready for my kids, and gave them small gifts as we were leaving

room above us for a few nights (we had to ask reception tell them how noisy they were as they had kids that would run/stomp/jump the length of the room at random times of night)

staff was great and accommodated our early check-in and late check out

with membership you good for quality price, 20% off, late check out, upgrade and 50% off car park

wifi is 15, parking is 46, room service is the price of the food plus built in gratuity, plus local tax, plus service fee

we definitely enjoyed everything there from the rooms to valet, as well as the bar and restaurants were amazing

hotel great size rooms exceptional staff and customer service pool wet deck was lovely great social place to meet new people 4th july weekend parties were

we were unable to get a late check out so we checked out at 12pm however we had access to the pool area after check out so

awesome. relaxing late check out was so appreciated.

they also gave us late check out and a discount for

was promised a late check out free of charge, had organised well in advance prior to arriving

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check out and breakfast

the price was good asf for 3 nights and late check out is 1p

late check out, clean and spacious good price, goood ac nice and cold and quiet

love that they tried the hardest to have my rooms ready since i requested early check in

of the heating not being on, we were given a late check out

the pool was wonderful for the kids

i am happy that there are microwave and mini fridge in room which is very essential with young kids

the swimming pool is within a nice enclosure with pool towels

my kids were pretty mad as was i