continental breakfast and late check out

too many people in pool area and no supervision when horse playing

breakfast

breakfast was good and appreciated that it was open later in the day

loved the breakfast. i also loved that the staff was so nice.

asked for early check in and late check out and was accommodated accordingly

asked for early check in and late check out and was accommodated accordingly

great location quiet easy walking distance to restaurants the extra late check out is serdom

pool on the second floor was dirty, the water was cold and my grandkids were not able to use it on

small and secluded hot tub had loads of kids under 15 in it and the front desk said they do not enforce an age limit

pool was a too busy

located right next to the pool, pool toys for the kids, comfortable beds, spacious room, conveniently

very accommodating allowed for late check out and a no-hassle reservation change

wifi is horrible, very slow

free wifi and two water bottles every day in the room

it does have wifi but no internet

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

we asked for an early check in because of the rain and the manager welcomed us warmly

location (near 101), specious suites, late check out option was great, staff was wonderful

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

just need a self service laundry facility.

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

the pool was such a nice touch and the close proximity of many restaurants and a convenience store,

of parking, staff was really nice a friendly, pool is heated and very clean

sunny swimining pool

french style breakfast

location. late check out.

the bar and other things they had to offer.

rebecca who accepted my request for an early check in

it had a mini kitchen which is perfect if traveling with the

there is a bar in the lobby, and food available for purchase

friendly staff, clean room, accommodated us nicely with early check in and late check out

they were flexible about bag storage and also late check out, which really helps

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

my kids loved the breakfast

friendly staff, clean room, accommodated us nicely with early check in and late check out

stay was good, we paid for a late check out however was locked out of our room for over an hour with no apology at all

they let us have a late check out at noon

how uncomfortable the beds were, the expensive late check out fees.

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

the bed was super comfortable and the kids were at the spa both nights

late check out on a full occupancy day!!

even tho i always ask for late check out housekeeping always tries 2 come in b4 regular check out they dona

they allowed a late check out

pool

free wifi

only 55 dollars for late check out at night

has mini fridge, has bath/shower, clean comfortable blankets. staff was very nice. free wifi.

unsafe for kids

facilities, comfortable room and great continental breakfast with your stay

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

i asked for a late check out, in which the staff did not inform me i'd be charged $75

also liked that they provided airport shuttle service and late check out

room service and restaurant on site were also impeccable

the gym was great as they had peloton bikes

feel like the bar needs a little more selection of drinks

great front desk serive and awesome when it came to late check out!

it was clean and quiet. easy late check out

additionally there was none of the usual hotel hassle around early check-in or late check out

couldn’t sit at the bar and have a bloody mary in the morning

the bar is great and comfortable with great service

might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed for a private event like the launch of a new album: this is chateau marmont

pool area could use a refresher

staff were helpful and pleasant, helped us with early check in and late check out at the end

position, friendly, restaurant and bar and everything you need for your holiday accommodation

laundry only took quarters but they didn t have any quarters at reception

staff were helpful and pleasant, helped us with early check in and late check out at the end

loved that we were able do our laundry there

showed us how to keep an amazing rate with a one time late check out after getting in after 12a

pool for kids and young teens to swim in and lots of stores nearby for shopping like target, ulta beauty,

the pool, the room, the staff, the facilities, the breakfast. all were to a high standard.

pool for kids and young teens to swim in and lots of stores nearby for shopping like target, ulta

back doors opened up to the pool area

helpful that they provided us with both early check in and late check out

wifi worked perfectly and the gym was clean and

the wifi didn't even work in the room. that was tragic.

wifi flawless

would have liked to have had the rooftop bar operating

staff were amazing - gave us an upgrade to an amazing suite and let us have a free late check out

the kids loved the modern style of the room

unfortunately the kids could not access it after 1pm on weekends - had to be 21 as there were pool parties

called ahead to ask if the gym was open and they said it was

for a hotel who did not have a kitchen, public access to the pool, low water pressure, and no gym

they were accommodating to our needs for early check in, late check out and parking for an extra day

kitchen was too small it didn’t have enough space to cook and the toilet was too close to the

they were accommodating to our needs for early check in, late check out and parking for an extra day

we booked this partly for the laundry which was broken whilst we were there but we still had no regrets at this choice with

only had straight backed chairs around table by kitchenette

breakfast was great, staff friendly and gave us late check out

great breakfast and lovely atmosphere, staff were lovely it was a beautiful hotel.

also kids in pool screaming, to class se to room not to be bothered

lost money in the laundry facilities for detergent, but no big deal

pool area, great size rooms

we were unable to get a late check out so we checked out at 12pm however we had access to the pool area after check out so

was promised a late check out free of charge, had organised well in advance prior to arriving

they also gave us late check out and a discount for

awesome. relaxing late check out was so appreciated.

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check out and breakfast

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

doesn’t have breakfast or even a pool

accomodating staff: gave us a late check out of 4pm without extra charge - large rooms, often a family of 4 is squashed into a

breakfast was not so good

breakfast was not as good as it should have been for a 5* hotel

good breakfast too

great gym

we asked for a late check out but they were extremely rude about it and do not offer that