we were given a complimentary late check out at 3 pm which was extremely helpful

service, right on the arrival i was offered a late check out free of charge

roof top pool and gym were

gym was too narrow

gym, the fact that the pool was closed, also they only have a draining massage in the spa, i

wonderful staff @ check in, allowed a late check out , however we didn t end up needing

location is great, comfortable beds, spacious rooms, great service, bar and restaurant on site

i paid 170 plus 45 for parking and room service was a rip off

i don't know if you have to ask for it, but i didn't get room service once during my 6-day stay

the pool is small, but very nice

property is beautiful and immaculate

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

although the pool was crowed excellent service . holiday feeling.

food and beverage offerings very good, good workout area, pool area, like the rest of the hotel, very clean and well maintained

we had a late check out so no where to wait except the pool area

room service ridiculously overpriced

the bed was really cozy, the room super clean and renovated, the mini bar had everything we needed and the staff was really kind

hotel was modern and set round the swimming pool

really lovely restaurant around the pool

gym facilities clean large bedroom allowed late check out and access to facilities post check

late check out at midday

the room service meals were perfect

with the nice view is over a noisy kids school

property, staff, and location were fantastic but the real star of the show was the gym

accomodating staff: gave us a late check out of 4pm without extra charge - large rooms, often a family of 4 is squashed into a

wonderful bar for snacks and breakfast in the morning

breakfast is good and the gym is nice

the kids

one had been beaten up by her customer and had scratches all over her body, she told our kids nanny that she’d been doing cocaine with him and another prostitute at the hotel

pool, some of the staff were great, gym they gave me a late check out which i really appreciated as i was doing a cycling tour the valet / luggage room

location, wifi works great, the rooms are clean and very spacious, they have a beautiful rooftop terrace and

everything was very clean & the room service was great, however for the price, i did expect a bit more of a refined experience

it would have been nice to be able to check in just that little bit sooner with kids in the car and having just got off a long flight

nice spacious suite. on site laundry facilities available to use.

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

-no pool

pool, although it was a little chilly at the time

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

the room also has microwave , and they have laundry room for guest so i can wash my clothes

staff were extremely accommodating with my late check out needs and extending my stay

the breakfast is disappointing

loved the pillows and that there was breakfast.

breakfast was excellent - wide range of food every day

the complimentary breakfast was plentiful and delicious.

staff were amazing - gave us an upgrade to an amazing suite and let us have a free late check out

called ahead to ask if the gym was open and they said it was

the fact that room service needed to be booked was a slight inconvenience but not a deal breaker

expected), but with a cvs down the street - grab some fiji water and

the bar had great drinks

helpful that they provided us with both early check in and late check out

and the rooftop pool is amazing

comfortable bed, reliable aircon and wifi, complementary drinks and snacks in the room and at the lounge, rooftop pool, proximity to

would have liked to have had the rooftop bar operating

great location friendly staff. early check in.

breakfast was great, staff friendly and gave us late check out

breakfast was good

the hotel had a pool, free breakfast, and paid parking

was exceptionally helpful with all the requests from paper plates to wine bottle openers and room service the food was great everyone enjoyed the pizza

the breakfast was ok, i wish there was more of a veriety.

additionally there was none of the usual hotel hassle around early check-in or late check out

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

- especially the pina coladas at the pool and when i brought it to the attention of staff that there were coffee stains outside our

pool and staff

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

the employe was not understanding and the only compensation they could offer was 1 hour late check out, which i didn’t need

breakfast, no parking, no late check out, roaches out front on sidewalk, room was as tiny as can be, massive tape to hold

breakfast was good

continental breakfast with delicious assortment of croissants included

location ideal for us, breakfast good and sufficient

breakfast was simple, featuring yogurt, croissants, jam, bananas, and apples, along with a great

and the staff went out of their way to accommodate our requests as we had an early check in and a late check out as well

spacious rooms with kitchenette and laundry facilities

it was a bonus to have a laundry machine and a dryer at the end of our two week trip across the states

a studio with a kitchen and laundry

the room is much more spacious than expected, and comes with excellent kitchen and laundry facilities

- good heating/cooling - we liked that it had a window that you could open for fresh air - we got late check out upon request

we were able to have an early check in thanks to robin who's working there

location was where we wanted to be. free wifi and free parking. fridge in room

it was also really nice that the wifi was free too, and it was a good signal strength

i didn't use the pool but it looked very inviting

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

no swimming pool and many homeless people near by.

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

traveled as a family with our kids and we loved all of the guitar shops nearby

they allowed a late check out when i requested additional time to shower after completing the la marathon

the hotel serves a very fine breakfast and eating at a table by the pool is lovely

booked the spa tub room through booking

very quiet, great breakfast

service, clean room and bathroom, delicious breakfast, great location

was promised a late check out free of charge, had organised well in advance prior to arriving

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check out and breakfast

they also gave us late check out and a discount for

awesome. relaxing late check out was so appreciated.

we were unable to get a late check out so we checked out at 12pm however we had access to the pool area after check out so

they were accommodating to our needs for early check in, late check out and parking for an extra day

the breakfast was simple but had enough of a selection to keep us full before lunch time

continental breakfast was nice

most rooms have a kitchenette to cook so now i know to bring my own if needed but honestly not a big deal

made my kids waffles and catered to us without me asking

staff were helpful and pleasant, helped us with early check in and late check out at the end

laundry facilities were good

the pool was not open but other than that everything was good.

a lovely pool and spa area which is always kept clean and has fresh towels

with friendly staff who were happy to store our luggage free of charge as we had arrived super early