showed us how to keep an amazing rate with a one time late check out after getting in after 12a

balcony, pool

clean comfortable, patio, laundry.

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

family visiting with small kids

they always let me have late check out and they never hassle for anything and i have 2 toddlers that are extremely loud and

microwave outside in the parking lot the fridge didn't work they have a roach

doors&windows on the first floor are right up to the parking lot so be prepared to hear everything with people at their cars or the room next to or

parking

good customer service and room service. felt comfortable.

great front desk serive and awesome when it came to late check out!

it was clean and quiet. easy late check out

we are not usually ready to go when check out time rolls around (1030) but this hotel offers late check out until 2 pm for a

no laundry service

sheets smelled like they were fresh out of they laundry

) this hotel does not have a laundry room

even tho i always ask for late check out housekeeping always tries 2 come in b4 regular check out they dona

they allowed a late check out

late check out on a full occupancy day!!

morning i called room service for 5 minutes and got no answer

the parking lot has too many speed bumps

continental breakfast and late check out

only two items that were not marked as top rated were the neighborhood and the pool

loved the breakfast. i also loved that the staff was so nice.

breakfast plenty and good, breakfast staff always present, cleaning up and making sure all is

staff was very friendly and had a hot breakfast

asked for early check in and late check out and was accommodated accordingly

asked for early check in and late check out and was accommodated accordingly

i was able to get early check in and late check out

we had a great swim in the pool and the area is lovely with towels and sun beds or table and chairs

nice employees,pool and lots of tv channels.

the pool could have been heated.

pool is small but adequate and great place to relax

great location quiet easy walking distance to restaurants the extra late check out is serdom

food and drinks were great, hostess, bar tender, servers were all friendly

was a child dance convention or competition or something and the place was crawling with kids and moms

liked the gym as well, just missed rowing

room service breakfast - eggs benedict s were clear yelly like- i called down and they send up

we asked for a late check out but they were extremely rude about it and do not offer that

allowed a late check out

the restaurant at the hotel looked nice, didn t not go to it because i have two wild kids

restaurant hours due today covid, no room service, very expensive parking foe guests

little more love for the gym

laundry needs to be dropped off before 9am, they will not pick it up in your room

very accommodating allowed for late check out and a no-hassle reservation change

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

large parking lot

very quiet parking staff was very nice

staff was very nice and help me with everything i need i even got a late check out cuz i got there late excellent

the kitchen amenities are handy

laundry worked

no blow dryer or pans to use in kitchen

the laundry room is a great feature

the hotel manager offered us a very late check out but we ended up staying another night

i was hoping their pool was heated.

they also charge for wifi which we didn't know until after

breakfast no bar open being charged for parking $10

staff super friendly. rooms very comfortable, clean. wifi was great.

location (near 101), specious suites, late check out option was great, staff was wonderful

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

just need a self service laundry facility.

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

we asked for an early check in because of the rain and the manager welcomed us warmly

she even offered late check out, if we wanted

with a pool and hot tub

the pool was just the right temperature and the jacuzzi

i like pool area,nic and cozy

didn’t stay long enough to take advantage of pool and hot tub, but hopefully, next time

location. late check out.

- cold suits, to make them suitable you need to switch conditioner heat on - there’s a kitchen but no appliances like cups, plates, forks, spoons and pans

no early check in option

there is a bar in the lobby, and food available for purchase

rebecca was so kind to give us a early check in due to someone else not showing up

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

breakfast and location were great

sunny swimining pool

breakfast consisted of good quality pastries plus tea and coffee

of parking, staff was really nice a friendly, pool is heated and very clean

they were flexible about bag storage and also late check out, which really helps

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

friendly staff, clean room, accommodated us nicely with early check in and late check out

great location clean and comfortable paid little extra for early check in well worth it

when others came later, they were very loud upstairs and kept my kids awake

only 55 dollars for late check out at night

the parking lot feels very safe at night

breakfast wasn't for me but the kids liked it

good wifi

the bed is not clean,good thing i brought blankets for kids and cover

i asked for a late check out, in which the staff did not inform me i'd be charged $75

also liked that they provided airport shuttle service and late check out

loved the courtyard and elevators. a bonus for the kids.

wifi was strong and pool was very enjoyable after a stay at the bar within the

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had all the

i needed a late check out due to me feeling ill and they said no

the pool was clean and cool, spa was clean and hot

us for friday and saturday, he removed friday night booking completely and only charged us an early check in fee for saturday

that breakfast ends at 9am.

location of pool

how uncomfortable the beds were, the expensive late check out fees.

stay was good, we paid for a late check out however was locked out of our room for over an hour with no apology at all

they let us have a late check out at noon

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

pool was outside