location, clean basic room ,comfortable bed ,i had late check out at 1 pm and this was great as i had a late

location close to airport. late check out time was wonderful!

outgoing flight, staff helpful, room clean & comfortable, allowed a couple of hours extra for late check out with no charge and luggage storage and shuttle

several staff working and chatting in the breakfast room and they talked extremely loud without considering the hotel guests were there to

shuttle driver wouldn’t go all the way to the hotel, he said it was too dangerous without the

allowed late check out

close to shops restaurants and the canada line. good late check out policy.

we were allowed late check out to 3pm with no additional

booking made 20th june a request was made for a late check on departing day which was confirmed at the time of the original booking

supermarket across the street, gym, free shuttle, super comfortable bed, nice shower, small fridge, kettle, microwave

staff were very friendly and accommodating, with early check in and late check out

cleanliness, convenient location, late check out time.

free airport shuttle, on site bar and restaurant, comfy beds

wish there was a little breakfast something, but i know it is covid

family with kids, they charge kid breakfast

we used them many times for info and to get a late check out and always accommodating

he allowed a late check out, to accommodate my later flight the next day

clean and close to airport with shuttle

location and cleanliness. laundry available.

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

gave us an extended late check out which was super helpful as hubby and 1 kid stayed there while i took our other kid

i was allowed to have a late check out. the shuttle bus is an excellent service

upon checking out we asked for a late check out room to shower and get dressed prior to the flight, the answer was nothing available

24 hour room service, so we had to get bottles of water from the vending machines due to our late night

shuttle bus ignored us at international pu lip zone twice so had to move to domestic pickup

staff were excellent in making sure our stay was seamless including a late check out for our late departure from the airport

shuttle service was responsive. late check out.

allow a late check out wouldn t allow an extra day stay a tired hotel

it would nicer if they were more flexible on the late check out time.

water, free hotel shuttle, near canada line and great restaurants at richmond early check in and late check out are both

it was great location for flying out the next day, and i like the late check out

close to yvr. arrived at 01:00 and check in went well, give us a 13:00 late check out.

allowed for late check out which we needed

was locked out of room although i paid an additional fee for late check out

flight arrived an hour and a half late so i didnt get to the hotel until 2am, i asked if i could have a late check out to get a

front desk didn t offer a late check out

they updated us to a king bed and allowed us free late check out

reception staff were helpful for late check out and safekeeping my luggage for a day

they provided me with an upgrade to a loft and late check out

gras parking and wifi

nice staff, accomodating with request for late check out, good breakfast

paid for a late checkout and had hotel staff knock on my door, disturbing my rest

great staff. early checking and late check out.

early check in and late check out

was nice, front desk person offered us late check out because of our late arrival which was kind

they were so accommodating when asking for late check out

it was clean and easy to get to. airport shuttle. late check out!

staff was nice and tried to accommodate for early check in

shuttle to airport clean, nicely decorated rooms large bathroom conveniently next to costco and a

the breakfast which was included was the best!

6 hours ahead of regular check in, but they accommodated us with an early check in and even a late check out as our flight didn't leave until late the evening we checked out

er) and made the whole trip worthwhile for us

friendly staff first of all. wifi was good. your typical westin in a good way!

received a voucher for declining room service each day, which was fine because i normally don't need anyone conducting room service

the shuttle to the airport was accommodating

i was allowed late check out

we were given a late check out and they minded our bags for another couple of hours since we had an evening flight

nice breakfast

shuttle to the airport was great! comfy beds! good front counter staff!

close to airport and shuttle

at all the out door area and bar was really nice and staff professional we paid for a very late check out and reception team were

great bar and restaurant, excellent buffet breakfast

gym was bare minimum. a little dated. a bit pricey

they have a shuttle bus to and from the airport

airport shuttle very convenient

flexible with early check in and late check out

great bed, everything worked well, nice pool, appreciated microwave and fridge

friendly service breakfast was wonderful they even have a washer and dryer which was great as we were travelling on

we enjoyed the pool and breakfast, and the room met our expectations!

it was typical of a continental breakfast

the front desk helped me with a refrigerator for medication and got me a late check out!

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

there is a bar and restaurant downstairs which was convenient

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

we loved the food and our waitress at the met bar and grill

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

the owner is really nice and accommodating they agree for a late checkout and early check in

gentle wake up call from the night auditor so i made my early hospital tests and allowing me a late check out if i needed extra time to head home

breakfast at the bistro was delicious and staff were friendly

location

i did not have breakfast. i wish it was open later. the location was great. super convenient

our room must have been close to pool as we could hear kids and yelling and screaming.

took my daughter for her 8th birthday and they were very accommodating with a late check out so we could enjoy the pool longer

ladies with a warm cookie, my room was spotless and just what i was hoping for , i asked for a late check out which i was granted which was very nice being on new year s day definitely be

early check in

getting to the parking lot is a little tricky.

parking at night only on other side of pub, not in front or back of hotel

location was the bonus plus and we had such an amazing night ud83cudf19 out, they allowed us a late check out too

a lovely situation overlooking the harbour

convenient bar and restaurant. great view of boats and harbour.

restaurant and bar is lacking ambiance

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

amazing customer service, room was comfortable and spacious, received rose upon check-in, and late check out is fabulous

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

slow breakfast because no buffet

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

late check out possibility was a plus

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

was excellent, loved the stadium next to it and skytrain, gym was well equipped, my son worked out everyday

maybe add a free weight machine to the gym. if possible

only missed a pool for kids

they could not accommodate any late check out at all. not even 30 minutes.

room size, availability, willingness for late check out

i asked for late check out and was refused due to hotel allegedly being fully booked

they let us have a late check out so we would have time to wash up after using the facilities

loved the late check out time also

clean, quiet room, late check out option, very helpful and friendly staff - graham was so welcoming

got in very late from a flight, about 3 am

checked us in early and let us stay for a late check out while we were waiting to board our cruise

i called to front desk in the morning to ask if i can do late check out and he said yes

great location, facilities are fine for the price, allowed late check out

we were allowed in earlier and also had a late check out, which was very nice and helpful

i had a late check out, but i had to leave early because of the noise and sheer creepiness

plus a late check out as we were so tired when we arrived

gym was inadequate.

they were also able to accommodate our very early check in

our last minute reservation and were able to check us in way earlier and also let us get a late check out

hour)

manager allowed us a late check out to accomodate our medical appointment

30pm despite confirmation during check in that our late check out was at 9pm

arranged a late check out but the chamber maid tried to come in at 9 am after a very late night

no late check out was possible

flexible on permitting early check in and late check out

late check

and late check out

kids loved the pool