late check out for a small fee so we could shower after

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

checked in of friday night to be greeted with kids running riot

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

location to racecourse nice bar area good breakfast

everything plus late check out

where extremely pleasant and helpful from check-in to check out i asked for a room change and late check out both were accommodated efficiently and politely breakfast staff were very

staff were really helpful and i was able to arrange late check out without any fuss

asked for late check out as i had to leave for training session and my wife wanted to stay in the room till 3

you still owe me 10 which i paid for the so called late check out wherein i checked out at 10 am

they organized a late check out and late breakfast

hotel has pool & spa area which i hadn t known about prior else would of took my costume

kids enjoyed the swimming pool and jacuzzi breakfast was great family room was a good size great

pool and jacuzzi were superb

the borrowers kids would have had a field day larking about in the simulated snow

allowing us the late check out so that we could use the room during the event was extremely helpful

extremely helpful, i had an interview , and on day of departarture/interview, they allowed me a late check out, this took the pressure off and i got the job so all in all excellent,

that was a nice surprise and i was allowed a late check out so i will be staying with them

location. reception desk staff. breakfast. late check out.

staff were very accommodating with early check in and late check out requests

my daughter is autistic and staff were very understanding and supportive the late check out, being a member is very handy for my daughter who cannot be rushed or cope with

plenty of on site parking

was great for kids, air con worked well and when i didn t like the hard pillows reception sent up soft pillows

very clean hotel, polite staff, good meals and good facilities including pool and gym.

good for the little 1's and the staff are really lovely, its close to everything too keep the kids entertained

no option to book late check out

the location was good and the staff were nice with regards to a late check out.

door hotel continental buffet included 2 hot options - bacon and beans friendly reception team late check

there's a nice seating area with muisc in the lobby and a bar with spirits and bottles, only there's lots of choice

free access to wifi

early check in a late check out was an

fantastic breakfast

we’re helpful and pleasant i was standing in the bar and the young man came over and asked if i wanted a seat and he’d find one which i thought

there was a young singer in in the bar on the evening, he was brilliant

location was brilliant, free parking, friendly staff, amazing breakfast, comfy bed

facilities were good and with the late check out was able to enjoy pool and jacuzzi before leaving which was relaxing before a long

at the reception on the second day denied a request for a 15 minute late check out

facilities, bed was great! late check out time

location easy to get to and plenty of parking arranged late check out all confirmed in writing - but phone call from reception chasing us to leave then

excellent breakfast served in a covid safe way,

also late check out time and breakfast served until 11am which was also really great

and my partner requested a late check out as we were checking in late of the evening

late check out

location late check out 12

great bar for a wind down beer before bed

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

fantastic having ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

accommodated our requests for 3 rooms next to each other and our request for a late check out

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

very comfortable stay for our family with two young kids

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

wifi was slow

there was no room service. aftet a tiresome day, that would have been truly helpful.

everywhere was clean, loads of parking, staff were great, bar was cheap

you can t order room service over the phone but have to go down to the reception to order food

great value, very comfy bed and late check out time

no breakfast

perfect room if traveling with kids/babys

could hear kids running and jumping about at

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

when i went back to the desk there said there cant do nothing fully booked had late check out 6 times cleaners kept coming in or nocking on door constantly waking me up

was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check

lovely hotel and staff and even had a late check out

got a parking fine of 100

and bed very small bathrooms the pillows also forgot to mention very very badly stained inside room service breakfast and evening meal delicious especially the chicken burger yummy

the price was good and having a late check out is great

calling me repeatedly at 9am & 9:30am to tell me late check out wasn't available

the late check out and the clean and tidy room.

late check out. secure car park. nice shower. nice tv

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

were lovely, sorted me out with late check out at no additional cost which is nice

excellent breakfast. very efficient check in and nice late check out time.

stafford were very pleasant and i'm grateful for the early check in and late check out

we needed, it was extremely well priced, the sofa bed had been put up already for us for the kids

fab place to stay - great staff - very comfortable and great breakfast. lots of parking