the late check out was great after a very long previous day

wifi was very weak and amenities were not so good

the parking rates, no daily room service.

the hotel staff, including devansh at breakfast area, are super polite and efficient

maybe a little more variation on the breakfast menu

everything m, esp complimentary late check out and great breakfast. very modern clean rooms

they gave me a complimentary breakfast and also a late check out which was very much appreciated as i want feeling well

late check out should be available at all times

one morning we arrived late for breakfast, after they had already started cleaning up, yet she graciously prepared food for us and

breakfast was excellent, plenty of items to choose from

accommodated our request for an early check in and late check out

front desk 24h, late check out available

th minimal fee); also allowed us to leave our luggages for free

friendly staff member, 25 minute walk from work, everything clean, solid wifi, easy check-in and check-out

never had wifi that fast we could even stream movies

he even agreed for a late check out upon my request

wifi password had some characters which were ambiguous to

large comfortable room with good wifi

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels on the

was no laundry available so we had to go to one nearby

checked in quite late, around 2am, and instead of check out at 11, we were let to have late check out, at 2pm, which

i am grateful they upgraded my room, and allowed a late check out

bus after, i think it was bus 39 but just double check on reception , pleasant stay, nice little bar area with warm peanuts served

car parking charge too expensive. gym needs more weights

gym have a lovely view and the staff fantastic

staff allowed us a late check out at noon as opposed to 11 free of charge

room was clean and nice tv was excellent and there s included free wifi & breakfast is also included but i overslept and missed breakfast but , overall a very good

helpful staff, free parking and free wifi

the breakfast is good and the restaurant in the evening has a good choice for vegetarians and

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

staff were kind, and offered us a late check out. room was big and clean.

was the same no on-site laundry front desk could have a list of restaurants available in the

employees, great breakfast, great location

the bed was comfy really nice staff and good selection with the breakfast

the lack of self-service laundry facility

the night before we was told we could have a late check out till 3pm at 10 an hour when called in the morning i was told would have to be out

and the surprise for an executive suite and late check out was amazing

manager gave us a complimentary drink, free late check out, few other things

very helpful late check out friendly and great food

check in and late check out

also, i asked for a late check out which was again accommodated by the reception staff

the place was very clean, the gym was adequate for a solid workout, and the staff were dependable and helpful throughout my stay

wifi was a bit slow, also the room service says collection which was slightly confusing at first

when i called reception for room service, no one picked up or called back on two occasions.

and tidy, marvellous experience , very nice food , very kind staff and very helpful, excellent room service

great location many of the staff were very pleasant late check out

loved the late check out

is lovely, short walk from the tube in a nice family area with good shops and a couple of late night bars up the road

late check out facilities

the value for money, friendliness of staff and food. late check out facility and bar for guests

late check out was readily granted upon request

even offered us for free late check out bcoz of our children

clean comfy bed and rooms helpful staff even gave us a free late check out on a sunday had a snack and a few beers

they permitted a late check out and the staff were eager to assist whenever they were approached

no late check out

late check out added an hour too if we stayed for breakfast

loved late check out at 11 am

wifi is excellent speed and great for streaming

still a bit run down. wifi was slow.

the bar was closed

flight got delayed , so we requested for late check out and had to pay double the amount we paid for a

super staff specifically nicoleta was very helpful in a early check in recommending to all

also accommodated late check out

no chance of late check out

late check out to deal with work call

larger bar with more variety of drink.

friendly environment, safe for kids , free coffee machine at reception

when i checked in i asked if i could have late check out and the man at the desk said i could check out at 12pm

wifi is free and very good

bar down stairs was good and service was brilliant

wifi connectivity didn't work at all in the room

free wifi price

other wise it was perfect there is no late check outs as a nice gesture if you are paying for a bday celebration package, late check out

have been offered upgraded room as a gesture for our wedding anniversary and late check out

extra to have balcony and didn t get one after enquiring we received 2 complimentary drinks and late check out as a gesture as couldn t move us rooms

it s normal to expect decorations in the room, a slice of cake, or chocolates etc from a hotel of this standard

when i enquired about late check out it was 20 an hour check in 3pm and check out 11am-the timings really cut in to

staff was excellent and accomadated my late check out

i had booked the extra night as he popped out, came in to the same staff member and paid for a late check out

modern hotel and quite clean, and late check out was easily arranged

wifi very slow.

no wifi and no instructions for parking if arriving by car

very friendly staff that cheerfully accommodated my requests for late check in and late check out

comfortable beds and late check out given at no extra

lovely staff, great room and breakfast

the staff were all extremely friendly and accommodated a slightly early check in.

location for kew garden was excellent so was the evening meal, breakfast and the staff also excellent

also we requested the possibility of a late check out and they allowed us to stay slightly longer than usual which we really appreciated

comfy a good night's sleep cracking location , a few shops to have a look at , also room for a parking space too

the accommodation was clean and the wifi had a good signal

scratch card for parking

couldn't get wifi

i requested for late check out and although he had called deep cleaners still he agreed

could have been a bit cleaner

amazing bar downstairs and fantastic bedrooms , really helpful staff at all times

the wardrobe bin not been emptied and personal stuff in the drawers - not many tv channels and no wifi

the atmosphere throughout the hotel and bar is steeped in an authentic english charm that we both absolutely loved

we were given a late check out for 2 extra hours

bit noisy in the morning but allowed us a late check out

great location, early check in and late check out, really nice staff, comfortable bed

there was a small kitchen area with electric hob, microwave, fridge and a selection of pots and pans

complimentary water, lovely kitchen, great location, clean room.

also late check out time was perfect

bathroom/late check out

late check out only till 2pm. needed to be stay till 6pm and was willing to pay

breakfast was great, the kids loved the pancake machine too

good wifi, close to subway, good breakfast, fast check-out

were very friendly, got a free upgrade with the deal and was allowed a late check out

very flexible for myself and sister

late check out of 12 noon is particularly handy

got a surprise upgrade on arrival and were able to get a late check out on departure

kashif supported positively and so nice of him requested an hour late check out but unfortunately didn't happen , despite booking 2 rooms for 8 nights toilets

loved the offer of a free late check out

breakfast and late check out as an ihg member

provided late check out

and the receptionist was very professional and nice , we checked in in few minutes, we requested late check out and they approved , the breakfast was good and the coffee is amazing , the

late check out- 12pm

added to this it's also got a late check out and i got a voucher for 15% off on a return visit

not for family with kids. limited selection of restaurant and no breakfast buffet.

the wifi connection in my room was really poor and i had no signal which made it really hard for work

there was a park across the road which the kids loved

discounts at local restaurants and bars, grab and go breakfast (croissant, fruit and drink), late check out, 5 mins walk to 2 tube stations and a couple of pubs, nice location, quiet, 24/7 (+) we also asked for a late check out and we were given an extra hour for free (+) staff was friendly and got late check out great discounts on local

amongst others, we found a previous guest dirty laundry in a cupboard under the sink and the extra pillow in the wardrobe had an other person head

having two interconnected rooms was great and allowed our kids to have their own space

a takeaway breakfast available from the reception consisting of a pastry, a piece of fruit and a bottle of

cosy and lovely designed, smart tv meant it was easy to watch and wifi was very easy to connect too

the managers were helpful and friendly ... also allowed a late check out...

wifi wasn't working properly this time but i was ok since i could tether using my mobile

good wifi, comfortable bed, friendly staff, clean

wifi connection worked very well

arrived quite late, martin was lovely and talked me through everything

it was really good the option to have a late check out and all staff was really nice every time.

they had an issue with the laundry company and we had two towels for three people for four nights stay, maybe it was a busy

we arrived early, staff did early check in on our request

there are grocery store and coin laundry just cross the road

delivery/pick up of laundry on the last night woke us up, about 11

for one night it was fine. likes the late check out time.

wifi was working properly, services were satisfactory, prices were also reasonable, staff was good

hotel itself was somewhat untidy with stuff lying around, inc dirty laundry and had the look of a place where the owners left it to the staff to run

great wifi, good breakfast, pleasant breakfast staff, comfy bed

wifi was included

and accommodated all my requests -i was extremely happy to be able to take advantage of the late check out as i had some work to do in the day

the check-in was fast, wifi was great, room was nice and had a good night sleep, cozy bed

breakfast was ok too

didn't like that i was told to access the wifi i would need register on a website to submit personal data

good wifi included and an excellent