we were given a late check out for 2 extra hours

great location, early check in and late check out, really nice staff, comfortable bed

bit noisy in the morning but allowed us a late check out

of a noise from door slamming from neighbours and also didn t like how spotty wifi was but overall it is a good value for

this includes tv, fridge, microwave, kitchen cutlery and team making facilities

bathroom/late check out

also late check out time was perfect

late check out only till 2pm. needed to be stay till 6pm and was willing to pay

pleasantly surprised by this hotel, clean, smart, friendly staff and excellent food, we had room service & breakfast

gym needs improving exaggerated tariff because of springsteen show

modern hotel and quite clean, and late check out was easily arranged

staff was excellent and accomadated my late check out

i had booked the extra night as he popped out, came in to the same staff member and paid for a late check out

kids loved

it is a 5 minute walk away and has wonderful food, bar and rooms

when i checked in i asked if i could have late check out and the man at the desk said i could check out at 12pm

one at reception to greet and book me in, had to call down at the bar but it was very busy due to the concert that was on

there is wifi plus it located in a good place

didn t have wifi in our room and reflected this problem immediately, but the staff said, that is our phone

refurbished spotlessly clean room very comfortable bed good shower with instant hot water good wifi smart tv in room with internet browser iplayer

flight got delayed , so we requested for late check out and had to pay double the amount we paid for a

super staff specifically nicoleta was very helpful in a early check in recommending to all

the late check out was great after a very long previous day

a range of facilities and amenities, including room service and a starbucks cafe located

receptionist shahin apologised and gave me a card for a complimentary drink in the bar downstairs

comfortable suite with a tv imbedded in the wall over the bathtub, state of the art gym, friendly staff at the reception and in the restaurant where a royal breakfast is served

at the desk were excellent, room service dinner/breakfast/late night sandwich was prompt and really good quality

everything m, esp complimentary late check out and great breakfast. very modern clean rooms

late check out should be available at all times

they gave me a complimentary breakfast and also a late check out which was very much appreciated as i want feeling well

wifi in

a very comfortable stay, the room, breakfast and overall service is superb

staff were kind, and offered us a late check out. room was big and clean.

had hoped that the bathroom would have heated equipment to dry laundry or towels

breakfast and lovely polite staff who were very helpful

breakfast was really good with plenty of

staff were so friendly and helpful rooms were clean and comfortable and had everything you need breakfast was nice and constantly restocked shops around the hotel - tesco express and costa coffee

i am grateful they upgraded my room, and allowed a late check out

checked in quite late, around 2am, and instead of check out at 11, we were let to have late check out, at 2pm, which

i was upgraded to a better room because wifi wasn t working properly in my original room, so they helped me with the luggage again

staff were fabulous and so accommodating especially with the kids

the breakfast was brilliant and the beds super comfy

late check out accommodated as well as an early arrival - staff permitted us to drop the bag and

biscuits and fruit as well as small bar available in lounge area

we thought we had the use of a nearby gym but the offer evaporated when we asked to use it

availability of in house gym. the towels are hard.

location was great for parking and short walk to the tube with connections to the centre of london

we could eat up food as we arrived late and hungry

front desk was super nice and offer for an early check in

the weekend i wouldn't say suitable for kids or if you want peace/are a light sleeper, there's a nightclub next door

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife and i would sleep in the first one

friendly cooperative staff good wifi connection and tv channels clean comfortable spacious rooms

paying for a late check out

staff are very accommodating and very considerate,they allows us to check in and out early and late check

late check out

i couldn't, there was a swimming lesson class for kids taking place, i wasnt informed of this when i

at 10:30 pm there were still shouting kids in the pool or very loud treadmills because someone was enjoying a night run

late check out added an hour too if we stayed for breakfast

loved late check out at 11 am

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

no much for my son no kids menu had to ask and given list on piece of paper

no room service

front desk 24h, late check out available

accommodated our request for an early check in and late check out

th minimal fee); also allowed us to leave our luggages for free

tho we have to pay a bit extra for early check in even like 30 min around , the check in exp

good wifi, comfortable bed, room clean and set up as described, helpful and friendly staff

the staff were wonderful in taking care of me (brought me water and offered a late check out)

the most comfortable nights sleep on a memory foam mattress & late check out

late check out was very much needed so this was great

agreed & paid for late check out not conveyed to appropriate staff

lack of wifi in rooms

good wifi

00 and when i asked if it would be possible for a late check out due to the time i was checking in, which was no fault of the hotels, but i was told

we got a late check out at 12

when couple offered & it was agreed to pay late check out but were still been shouted at to move before late check out time when i raised this

gave me late check out with charging me till 11am

time i have to paid for early check in

arranged a late check out ( to 3pm ) at no extra cost

neatness, nearness to bus stop, good wifi, good breakfast and lovely reception.

maybe dont stay here if youve really young kids, or cant stand staying somewhere that isnt like a show house or 4 star hotel

comfy bed, free parking for tall vehicles, spotlessly clean, excellent wifi and sensibly priced

wifi worked well

the policy of charging extra amount for late check out - i personally didn't like it - there should be buffer time - though they didn't

we were offered late check out as we couldn t sleep at night due to the uncomfortable mattress but this obviously

on our last day we checked out at 11

was ok except for my flight was in the evening and i asked for late check out on payment and even though they had plenty of rooms available but didn t allow me

requested a late check out but that wasn't possible), they dont have anywhere to keep luggage even though it

excellent facilities, close to tube stop, they facilitated a late check out for me

the pool, sauna, steam room is better than the photos

kitchen area with fridge, hob, oven-microwave and cutlery was very useful during the long stay

hotel, whether you want to visit london and just enjoy breakfast and the ever so often dip in a pool or if you spent half your holiday inside

the kitchen should come with basic cooking ingredients like oil

he even agreed for a late check out upon my request

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

great location. very friendly staff. good wifi. clean bathroom.

no laundry facilities or laundromat close by

large comfortable room with good wifi

staff allowed us a late check out at noon as opposed to 11 free of charge

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

free parking

you get free parking, spacious room, comfy bed, clean toilets, good wifi

friendly reception staff, nice room, lovely freshly cooked breakfast

we booked in very late but that was not a problem due to the 24 hour desk

staff were lovely and friendly when i came in and i called for a late check out and they were helpful

location to explore london and good price comfortable room good late check out of 11am good

great check in with friendly staff, good sized room. excellent buffet breakfast and nice bar.

the staff are very good, no food to have , but they don't mine if you bring a takeaway into the bar area

o was getting married in the morning) and allowed for a late check out for us to do everything we needed to

were very friendly, got a free upgrade with the deal and was allowed a late check out

late check out of 12 noon is particularly handy

kashif supported positively and so nice of him requested an hour late check out but unfortunately didn't happen , despite booking 2 rooms for 8 nights toilets

very flexible for myself and sister

late check out- 12pm

added to this it's also got a late check out and i got a voucher for 15% off on a return visit

wifi was very poor.

no wifi available. the area surrounding the hotel isn't great

need more kids choices on menu