staff allowed us a late check out at noon as opposed to 11 free of charge

wifi connection was great too

clean , really comfy bed and a nice breakfast cooked well and all the staff where very polite and friendly the free car park was a

parking is a bit tight

parking & the place is being modernised so i dont see any issues that people have been talking

he even agreed for a late check out upon my request

large comfortable room with good wifi

wifi signal not strong enough.

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

laundry facilities were expensive

late check out added an hour too if we stayed for breakfast

loved late check out at 11 am

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

wifi free and strong everywhere in the hotel

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

manager gave us a complimentary drink, free late check out, few other things

very helpful late check out friendly and great food

check in and late check out

and the surprise for an executive suite and late check out was amazing

the night before we was told we could have a late check out till 3pm at 10 an hour when called in the morning i was told would have to be out

the late check out was great after a very long previous day

room and bathroom comfy bed air con staff gym parking 24 hours for 18 right outside the property is

josh was reception deal with me a single dad and my kids

business center and well equipped gym available

close to brunel where my kids are

clean comfy bed and rooms helpful staff even gave us a free late check out on a sunday had a snack and a few beers

they permitted a late check out and the staff were eager to assist whenever they were approached

no late check out

even offered us for free late check out bcoz of our children

late check out was readily granted upon request

they gave me a complimentary breakfast and also a late check out which was very much appreciated as i want feeling well

everything m, esp complimentary late check out and great breakfast. very modern clean rooms

late check out should be available at all times

the wifi did not work.

5 percent service charge on everything in the bar and the restaurant

have been offered upgraded room as a gesture for our wedding anniversary and late check out

other wise it was perfect there is no late check outs as a nice gesture if you are paying for a bday celebration package, late check out

it s normal to expect decorations in the room, a slice of cake, or chocolates etc from a hotel of this standard

when i enquired about late check out it was 20 an hour check in 3pm and check out 11am-the timings really cut in to

extra to have balcony and didn t get one after enquiring we received 2 complimentary drinks and late check out as a gesture as couldn t move us rooms

accommodated our request for an early check in and late check out

front desk 24h, late check out available

th minimal fee); also allowed us to leave our luggages for free

good wifi too

the people here are so nice and make me feel homey, cleaning everyday perfectly. wifi was good

also, i asked for a late check out which was again accommodated by the reception staff

when i called reception for room service, no one picked up or called back on two occasions.

nice room and good gym. well located few meters from the tube.

spacious reception and bar area

i loved the rooms and the gym.

helpful staff at check in and when i asked for a late check out which was agreed to without charge

breakfast, late check out, good powerful shower, fridge in room

requested for a late check out which booking

gym wasn't up to standard limited menu for dinner

there is daily non-invasive room service daily, providing free water bottles, a fresh set of towels, and a quick tidy of the

i am grateful they upgraded my room, and allowed a late check out

checked in quite late, around 2am, and instead of check out at 11, we were let to have late check out, at 2pm, which

kids were treated so well

ey were lovely and tasty) and very helpful staff, comfy beds

kids double bed and pillows were a little uncomfortable

staff were kind, and offered us a late check out. room was big and clean.

breakfast time in weekdays but still acceptable

friendly and helpful staff. great breakfast. good parking area.

had hoped that the bathroom would have heated equipment to dry laundry or towels

laundry would be a nice option and perhaps rotating the breakfast options

comfortable beds and late check out given at no extra

very friendly staff that cheerfully accommodated my requests for late check in and late check out

good location, lovely staff, nice room, well-equipped, wifi worked well

wifi reception was poor

breakfast is a la carte, and this makes it super fresh

flight got delayed , so we requested for late check out and had to pay double the amount we paid for a

super staff specifically nicoleta was very helpful in a early check in recommending to all

also we requested the possibility of a late check out and they allowed us to stay slightly longer than usual which we really appreciated

tv could've been bigger and the wifi was a bit temperamental but the value was very good for price compared to others we looked at

us how to get in but mentioned nothing about the breakfast

the tv didn t work but the secured wifi connection made up for it

the wifi provided did not work for either of my devices in the studio

he gave us a complimentary late check out because the day we checked in, the pool, jacuzzi, sauna and steam room were closed

friendly reception, able to book late check out easily

unfortunately by the time i was shown a third room it was extremely late and i had to settle on a room that i felt was the best the hotel could offer

paid for late check out and cleaners tried to let themselves into our room whilst we were in bed

staff were very helpful and late check out was perfect.

great location many of the staff were very pleasant late check out

the value for money, friendliness of staff and food. late check out facility and bar for guests

loved the late check out

the late check out is also fantastic, so nice to be able to enjoy a morning at leisure without being

late check out facilities

when i checked in i asked if i could have late check out and the man at the desk said i could check out at 12pm

didn t have wifi in our room and reflected this problem immediately, but the staff said, that is our phone

friendly and helpful staff in the bar and restaurant

the wifi in my room was not working and the heating is behind the bed head.

bar downstairs is great with music and the food looked great

i had booked the extra night as he popped out, came in to the same staff member and paid for a late check out

modern hotel and quite clean, and late check out was easily arranged

staff was excellent and accomadated my late check out

semi finials, lovely hotel, clean rooms, no parking but lots near by, i don t think they have room service so advised to book in the restaurant, but lots of places to eat, comfy bed, stylish

kids enjoyed the tv in the bath

late check out

abused me while i already informed them late check out

should give favor for late check out they should not ask to pay 10/hour

late check out great if having two long haul flights to travel on

free wifi is good and staff is kind

they helped us with check in as it was little late

bar is a good size and the drinks are very reasonably priced

no good behaviour towards kids

was fine for the adults as the music went off at any 12 but not so good for the kids who couldn't sleep till it went quiet

location and easy car parking

late check out to deal with work call

also accommodated late check out

no chance of late check out

allowed early check in with car park to allow us time to get to carnival

having a orgy n the noise went on till 3 in the morning no hotel staff did noting there was kids in the same floor at the time n i find this realy bad in the hotel part you could hear the

because the hotel was quiet she let us have a late check out at no extra cost so that we could come back and shower before heading

in the basement, with laundry bags piled up outside, and quite a bit of noise from the street in the morning

the laundry was clean

in a good location. nearby to shops. free car parking available and comfortable room.

the laundry that was supposed to be clean, smelt disgusting

they allowed us a late check out and provided cereal, milk, yoghurt and croissants in the room which we weren't

wifi was iffy and didn't really reach the room

the free wifi

thai menu in pub pub had a nice vibe good wifi spacious

good wifi

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

the wifi password is nt displayed in the room

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

great wifi superb room very comfortable bed very clean great tea and coffee facilities

very clean and modern. polite staff and good wifi

we were given a late check out for 2 extra hours

great location, early check in and late check out, really nice staff, comfortable bed

bit noisy in the morning but allowed us a late check out

idge, microwave, cupboards, kitchen sink, crockery, etc) was an amazing added bonus that

a lovely sized room with its own kitchen sink, fridge, microwave, kettle etc

we could eat up food as we arrived late and hungry

there was no room service or breakfast.

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife and i would sleep in the first one

location is great, the reception team is kind and polite and gave me an early check in complimentary

the weekend i wouldn't say suitable for kids or if you want peace/are a light sleeper, there's a nightclub next door

late check out only till 2pm. needed to be stay till 6pm and was willing to pay

bathroom/late check out

also late check out time was perfect

we went for oasis, they had a dj on in the lobby bar area pumping the tunes out

and was told to scan qr code for a list of alternative foods that could be delivered to room as room service but when we looked there were only drinks available

got early check in and a little helpful late check out

and the restaurant and bar a is great

got early check in and a little helpful late check out

great bar and dj for a friday evening

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

i requested for late check out and although he had called deep cleaners still he agreed

couldn't find wifi details in the room, so used mobile data

the atmosphere throughout the hotel and bar is steeped in an authentic english charm that we both absolutely loved

couldn t find the wifi code anywhere

wifi was very patchy and intermittent and there was a significant amount of noise, partly from the