late check out.

the pool could have been warmer and the hot tub was not working.

well equipped gym

rooms are big, clean and the hotel has generous parking

lighting in back of parking garage was non-existent

cleaning crew kept knocking on the door after we explained to them that we had a late check out

we liked the staff who were so helpful, enjoyed the late check out

free laundry, free breakfast, free pool, late check out, free 24/7 coffee.

not change the sheets daily, did not restock toiletries, and breakfast area was very crowded with kids

time we go there we normally get an early check in

accommodated a late check out need

the room had a mini kitchen area was a plus for the price.

breakfast shoulbe good with more options.

liked the fact the room had a mini kitchen

hotel room with full kitchen

check in and late check out ud83dude0a

the housekeeping folks were cute; i used a washcloth and hung it on a bar in the shower to dry (we try to reuse our linens as much as possible), and they left a clean

hotel is located in the center of a recreation area with really nice restaurants, activities for kids in the lake and lots of shops including a target

under the assumption the hotel i was staying at had a place to sit outside with a fire pit and a bar like the pictures showed on the website

it also has it’s on nice lounge and bar on the second floor

wanted a late check out, paid, they tried to come in 30 mins before we had to leave

breakfast is given now with ownership change- that is disappointing good lighting convenient laundry helpful

laundry room with sufficient washers and dryers

could have used more soap/shampoo and just basic kitchen supplies

could have had a few minor repairs for loose shelves etc in kitchen + bathroom

there wasn't any noise from other rooms and they were very accommodating to our late check out

counters in the kitchen weren t throughly cleaned but besides that the room was perfect

great location, close to everything. breakfast was fair not enough choice

the entire place was spotless and cozy, and the breakfast offered an excellent variety of delicious options

rooms were spacious with a full kitchen, and the facility was clean

i enjoyed the late check out

ordered room service and the dinner was absolutely delicious

the cooked to order breakfast was very good but the menus provided never mentioned a kids selections although they were available

hotel also boasts a swimming inside pool, perfect for some fun-filled water activities with the kids

kids were running up and down the hallways

the beds late check out

very clean and comfortable. the gym was excellent and the location was very convenient.

comfortable room, very spacious, good parking, nice gym, good location, comfy bed

seems kind of dangerous for me with two kids by myself

with their gym facilities and had everything we needed

the late check out. the decor was beautiful

some of gym equipment was in need of repair

that floor contains a lounge, work cubicles for guests, a gym and a dining area

location good. bed comfortable. staff nice. happy hour at bar great.

surrounded by shops and restaurants, near metro, nice gym, spa

late check out on new years

it has character and a good little gym space.

we chose this hotel above others mainly because of those ads; we wanted to be able to take our kids swimming

i really like the morning breakfast, very convenience with four kids

great location. free parking. free breakfast. laundry available.

those are limited so that was understandable and a late check out is beyond hotel s control

i had an early meeting and then later event

liked the ease with which i got an extension for late check out for 1 of the 2 rooms, by 3 hours

but no room service, no bathrobes and the self parking was a little confusing and bureaucratic

only 4 devices on the wifi no room service at night 3 bath towels for a party of 4 people

staff were kind and offered us a late check out because we arrived after midnight

wish there was room service

could not find the menu for the bar grille to order room service and when my husband went downstairs the staff was nowhere in site

gym closed and no advance notice 4

snack bar is very sparse - they need to restock; it was empty at times over the fall.

add one if requested (roses, choc covered strawberries, breakfast in bed, late check out)

good staff. they were nice to accommodate our requestfor a late check out

earlier check in before 3 is also doable based on their availability as well as late check out

enjoyed having a late check out

parking

were given an early check in to rest after our red eye flight

we were also able to request a late check out

breakfast and the room was clean. staff was friendly and very helpful.

the breakfast

easy access to freeways. breakfast was adequate. clean environment.

breakfast was excellent and staff was very helpful.

asked for a late check out, but had 2 different staff ask when we would b we out.

desk clerk offered us a late check out since we checked in at about 2am

we had a late check-out and had to inform them of that

no fire was involved and no consideration for late check out

the heat worked fine, they allowed late check out without being pushy