hour concierge, we were on site at a couple of gigs at nearby universities and back late but were able to get food

had slight problem with wifi... very complicated

lovely old wordly hotel great features nice rooms good parking tasty food recomend

lovely cental location, parking was a bonus

coffee shop and bar facilities were excellent and the breakfast selection was fantastic and parking was includes as

we asked for a late check out but they wanted to charge 10 per hour

staff, clean and comfortable rooms, great wifi for the kids to use

covid secure very clean and comfortable room lovely staff and really efficient room service allowed our lovely pet cat to stay too would definitely

a lovely welcome from sarah on reception who could not have looked after us better organised our gym and swim session and the entire stay was comfortable and lovely - will be back

perfect for our short stay in stoke, the breakfast was really nice and staff accommodated us for early check in as we had a wedding and needed to get ready

were lovely, sorted me out with late check out at no additional cost which is nice

stafford were very pleasant and i'm grateful for the early check in and late check out

excellent breakfast. very efficient check in and nice late check out time.

the bar served a good range of drinks

hotel staff and location ....kids enjoy a lot

quiet, close to harvester, late check out, very helpful staff

clean and friendly, was also given breakfast included, and a late check out of 2pm for free which was really useful during a difficult covid xmas

special mention to toby who helped us sort out our parking and a late check out

late check out time. ease at breakfast time.

location and staff and late check out

room, great view of campus, comfortable bed and late check out (12pm) as standard

the bed and the pillows are really comfy - cleanliness - staff agreeable and flexible for late check out and always there to help - the parking is huge and free next to university campus -

modern and clean gym with plenty of equipment, fast wifi and car parking on site

gym is modern with good equipment

early check in arranged for no extra cost, which was brilliant for us as we travelled from over 2

given late check out at no extra cost by reception host he's always welcoming

better wifi

also plenty of parking

spaces marked better as others were parking in them without a blue badge ud83dude41but that s their mistake not yours

clean staff tv wifi had a bath and shower room service car park location

leisure centre (its a fiver and brilliant) how much is breakfast and what times, how much is a late check out, i ask for an extra 2 hours a little expensive at 20 but the staff were amazing as

the water was allways hot, and the wifi and tv worked well

food in bar not great, had hollumi fries, very fatty and didnt chance onion dip look dredful.

rethink the price of using the swimming pool if staying in the hotel

it s also close to some restaurants, two casinos and a bowling alley and cinema

they organized a late check out and late breakfast

hotel has a pool and jacuzzi

pool n spa a little dated

the borrowers kids would have had a field day larking about in the simulated snow

short break with kids

arranged a late check out free of charge (there is usually an extra charge)

the wifi is not secure

the free breakfast was a nice touch as well as the gym

after an exceptionally good breakfast i needed the loo before we travelled home

the breakfast. room design peacefullness

facilities were good and with the late check out was able to enjoy pool and jacuzzi before leaving which was relaxing before a long

at the reception on the second day denied a request for a 15 minute late check out

facilities, bed was great! late check out time

location easy to get to and plenty of parking arranged late check out all confirmed in writing - but phone call from reception chasing us to leave then

kids breakfast cost 8

the location was good and the staff were nice with regards to a late check out.

no option to book late check out

door hotel continental buffet included 2 hot options - bacon and beans friendly reception team late check

breakfast lovely great value for money

ample parking on sight

my daughter is autistic and staff were very understanding and supportive the late check out, being a member is very handy for my daughter who cannot be rushed or cope with

reception, bar staff abd leusyre centre staff

comfortable, nice rooms and beds, huge tvs, great pool, bar and breakfast

the staff were very friendly and the hotel and spa were spotless

was great for kids, air con worked well and when i didn’t like the hard pillows reception sent up soft pillows

asked for a late check out.. arranged immediately

it had everything you needed and the swim up bar is a really nice touch

swimming pool and gym

the food was delicious & the staff were very accommodating re: room service & dietary requirements

wifi in the bedroom wasn't great lights in the room were dusty

late check out for a small fee so we could shower after

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain kids for a while

staff accommodated my request for early check in as best they could and were always so courteous even over the phone

water pressure was amazing but would be worried if i had kids having a shower

everything. staff always friendly and efficient. discount on bar drinks

get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would definetly come back bed was

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

the food, we wanted an early night so got room service for dinner and food was bland

early check in a late check out was an

location was fab, bar staff told us about history of pub. fabulous. service great

there is reasonably priced parking close by (and the bar staff can recommend a few dodges

breakfast is taken next door - only a minor hassle though

we’re helpful and pleasant i was standing in the bar and the young man came over and asked if i wanted a seat and he’d find one which i thought