they also accommodated us when we asked for a late check out

very good value bar prices too

we had an early wedding to go to and i asked if it was possible for early check in

able to accommodate my particularly early check in request which was hugely appreciated

young lady working both behind reception and in the bar was outstanding and very helpful

i had made an error with my booking and they sorted it immediately and gave me a late check out last minute, with no charge

quite noisey at the bar in the evening.

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

everywhere , staffing level wasn't great , long wait in bar

imaginative and very good food, especially breakfast

a good late check out

wifi worked

wifi good

evening meal was surperb (can be paid for when ordered or added to the bill and paid at checkout) late check out was great as didn't need to rush and was also given a little goody bag for our

great value for money the family suite was amazing and the side room for the kids was brilliant

was a nice size and the bathroom was spa like

great hosts, very accommodating and friendly. excellent breakfast!

breakfast was fantastic

we even got to do a late check out as our coach wasn't till later

the bar and restaurant are lovely, and being just across the street from the rooms it makes it very

roaring fire in the bar lovely evening meal in the restaurant room absolutely gorgeous staff really

staff was great - had a lovely last night at the bar chatting the night away with our bartender - when we left the next morning the checkout gave us

was not much of a bar area but we got to sit at our allocated table, due to covid restrictions, which was

they accommodated my request for early breakfast and allowed us a late check out

clean, lovely breakfast and great location with bus stop across the road into bath

great location, delicious breakfast, helpful staff, very clean. would highly recommend

of parking spaces 2) breakfast had a lot of options and served hot

lovely bar open until 10pm with a generous measure of wine from the fridge in the bar

they gave us an early check in and late check out

it was our special anniversary and they very kindly offered us a complimentary upgrade and late check out for being a longstanding ihg member

beautiful breakfast and very attentive staff

the rooms were very small and the room service menu was too fancy and very limited

was generally excellent - bed was comfy, desk big enough, appreciated the full length mirror, wifi was great

they have offered me a late check out without extra charge which was superb

lovely room, great toiletries, large, beautiful bathroom, nice breakfast

central location, comfortable and a fab breakfast!

only issue was that as my room was directly above the breakfast area the music playing can be heard in the room which disturbed my sleep a

to city centre, friendly staff attitude and welcome on arrival, breakfast, pub (pig and fiddle) next door and good service

staff who went above and beyond by allowing us late check out so we could use the spa facilities

spa access is only 8-10am and 7-9pm which we weren t aware of

the swimming pool

llebores) on my room service tray, sums up the attention to every single detail

breakfast was excellent, freshly squeezed juice a wide range of choices on the buffet and on the

they also keep your luggage for late check out/early check in giving you more time to spend in the city without lugging it around

i believe it happened due to us purchasing a late check out when we checked in and that may not have been informed to the staff

lovely check in. late check out 11am.

tiny little problem, we did pay for a late check out and were woken up by staff, before they realised we still had the room for around 3

very kindly looked after my heavy bags before my check in time and were able to accommodate my late check out request

small bottle of champagne in our room as we had just been married and when asked if we could have late check out they were more than happy to help

helpful room service staff

was rather expensive but it was a saturday night and also no room service

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service where possible but i rang reception just for a sandwich and they said it could not be

room service very poor