staff who went above and beyond by allowing us late check out so we could use the spa facilities

there is everything you need including towels and little things you might need after visiting the pool

the location is totally central, and the bath and spa services at this hotel are excellent

rm pool witch hydro massage,hot pool ,sauna and steam room ) is amazing

wifi

they also keep your luggage for late check out/early check in giving you more time to spend in the city without lugging it around

tiny little problem, we did pay for a late check out and were woken up by staff, before they realised we still had the room for around 3

only thing i will say is that we paid for a late check out and housekeeping weren’t informed and tried to come in at 11

i believe it happened due to us purchasing a late check out when we checked in and that may not have been informed to the staff

lovely check in. late check out 11am.

they gave us an early check in and late check out

it was our special anniversary and they very kindly offered us a complimentary upgrade and late check out for being a longstanding ihg member

stay, breakfast and cocktails

location is perfect, hotel is new, and clean, comfy, etc. bar and food excellent :)

fitness room, super flexible staff organised extras to greet my wife on her birthday, location is

they have offered me a late check out without extra charge which was superb

lovely room, great toiletries, large, beautiful bathroom, nice breakfast

to city centre, friendly staff attitude and welcome on arrival, breakfast, pub (pig and fiddle) next door and good service

only issue was that as my room was directly above the breakfast area the music playing can be heard in the room which disturbed my sleep a

the staff were excellent as was the breakfast

ground floor easily accessible rooms, the 24-snack buffet at the entrance, the possibility of a late check out if one is a member

late check out was good and made our stay even better and stress free

late check out, with additional bonus of being able to leave the car parked until 4pm

breakfast and food options were great

restaurant across the road had a party till 11pm making it difficult for sleeping especially with kids and the window had a catch so didn't

small bottle of champagne in our room as we had just been married and when asked if we could have late check out they were more than happy to help

room service, need go down the stairs if you need any drink or snack , but still amazing

room service might be a nice

chris in the bar was also excellent and really great too

helpful room service staff

they accommodated my request for early breakfast and allowed us a late check out

was given early check in at no extra cost and was able to leave my car all day

breakfast was excellent

clean, lovely breakfast and great location with bus stop across the road into bath

the hotel was advertised as having a bar

allowed late check out after i did the local park running the saturday morning ud83dude0a

location for visiting bath park and ride only 600 metres away right by a golf course and bath race course breakfast was excellent very good

then in the morning i asked for avocado with my vegan breakfast and again there was no problem

we knew we could check in a little early as we had messages the night before but let's face it 10am check in is a no go at any any

breakfast was excellent and the rooms were clean and bright and comfortable

a good late check out

wifi good

wifi worked

i had made an error with my booking and they sorted it immediately and gave me a late check out last minute, with no charge

location, with a good pub section, and bar food and restaurant

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

the service for breakfast was a little slow but hardly took away from the experience.

bar service was slow

we even got to do a late check out as our coach wasn't till later

the bar and restaurant are lovely, and being just across the street from the rooms it makes it very

was not much of a bar area but we got to sit at our allocated table, due to covid restrictions, which was

roaring fire in the bar lovely evening meal in the restaurant room absolutely gorgeous staff really

staff was great - had a lovely last night at the bar chatting the night away with our bartender - when we left the next morning the checkout gave us