so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

breakfast room service late check out clean

excellent hotel. friendly staff and great breakfast

manager was exceptional friendly and was so helpful. breakfast was superb

ana amazing breakfast range.

the breakfast was gorgeous, so much to choose from

andrew was amazing and the late check out really helped us to plan our day

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

staff very welcoming and accommodated a request for a late check out

all areas around hotel bar restaurant clean

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

the food is lovely and the whole bar area has a great feel

everything, location, staff, beautiful bar area 10 out of 10 from me.

super friendly staff who offered late check out and collected my coat when i left it in the hallway

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out for free

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

mattress and pillows were very firm for my liking and bar selection is limited

we managed to get a parking spot but there are only 3 parking spaces outside of the

convenient to airport/ late check out/ friendly reception staff/ all amenities included.

the tables in the bar could of had a bit of a clean, nothing to much though

the gym was nice too and empty on a sunday

unfortunately due to covid the bar and restaurant were closed but room service was available

room didn’t have time for breakfastud83dude29

clean rooms friendly staff good value. great late check out time.

late check out at no extra cost.

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

breakfast was really good room was spotless and

breakfast was

late check out was also a nice touch

late check out if you are an ihg member too

hotel staff very accommodating and gave me late check out when i asked the breakfast is self service and best i have seen in a while

helpful and friendly staff, early check in and late check out for free with the ihg app

not allow a late check out and never has

staff were nice but after asking for late check out which was not carried out we were not happy

late check out at 12

good flexability on the late check out which is good for

the staff were so pleasant and kind!! would definitely come back! and late check out was perfect

very clean and excellent staff we got checked into room prompt and late check out great stay

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

staff were lovely, great location, lovely breakfast and great late check out time

hotel and the area was scruffy and graffiti everywhere, nowhere to eat in room, despite having a kitchenette

late check out at 12 is very helpful after a hen do

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

lovely decor and beds are super comfy and the late check out was great.

they also gave me a late check out with no extra charges

good that it was a late check out

for a late check out, received a call then telling us our late check out wasn t on the list

check in at 2 pm and 10 pound per hour for late check out

we had a late check out and they also looked after our cases

also early check in or late check out available for 15 pounds per hour, give me a

late check out was so handy and easy to arrange

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

a late check in arriving from london and they gave me a late check out the following day which was

complimentary late check out of 12pm

good location and good late check out!

requested late check out, and it was granted to us for a small fee

excellent location and late check out

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

late check out on sunday was particularly good

late check out was very welcome

great check in and out times - late check out suited us

staff helpful with early check in and late check out as we are ihg members

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

as a member the early check in and late check out was a massive bonus

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

late check out was bonus and well received

the gym is a treat, too

breakfast was a good as any

dissapointed the bar was closed when we got back 2330

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

arrived we got a complimentary upgrade and late check out

late check out was booked and paid for in advance, still a very unfriendly woman with a clip board

the bed was comfortable and the late check out was awesome

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

for a superior room which is meant to be early check in and late check out

big room, free late check out and voucher for money off the bar

had late check out so went shopping left cases in room when we returned we had been locked out had to

for late check out and i ve been told they were too busy

the staff also allowed us for late check out

could offer early check in and late check out

value for money lovely and clean comfortable room late check out

clean, comfortable, secure. complimentary biscuits. late check out.

the bed was comfy room was clean staff very friendly good late check out

late check out is a bonus

they allowed me to have a late check out they had 24/7 reception

parking, good location, staff super friendly, cheap late check out, what more could you ask for

not great when you are traveling with family & kids

staff ignorant booked early check in no response breakfast not great needs upgrade bit

we all loved it, kids thought it was great

offered us free breakfast, minibus transfer to metro and late check out on the

early check in and late check out

really lovely hotel,great bar and food and staff excellent

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

there were no issues with the wifi which we sometimes get

late check out, great hotel

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

breakfast was nice

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

location, food, excellent service, very clean late check out

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

the late check out was great, the bed was really comfy and the breakfast was amazing.

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

enjoyed the gym and pool and good staff making the experience easy

staff - check in was very easy clean white bedding and nice welcoming room late check in and late check out breakfast was

easy check in, spacious rooms, very clean, easy to find, comfortable stay and late check out

top hotel in newcastle centre before - and being refused to take our dog in to the restaurant or bar - plus having to pay extra for a pet

wifi. buffering all the time

a large selection of choice for breakfast and friendly staff