nice balcony and nice bed. was nice and quiet and liked being hilton honors with late check out.

kids love the pool and jacuzzi

kids love the pool and jacuzzi

did not offer complimentary breakfast or coffee parking

having breakfast included would have been nice.

she also offered us a late check out (1pm) (*) if you want a late check out you need to pay as well

lattes on the property, and a menu not really set up for kids or even teens

food at the limewood restaurant and room service are unfortunately fair at best

very limited room service options - we ended up ordering delivery from off site

too many kids in pool

late check out

we enjoyed breakfast and enjoyed our stay

not have the breakfast; there was no restaurant in the facility

the kitchen was such a phenomenal bonus and the complimentary breakfast was very nice as well

the gym had everything we needed for a quick workout

everything. also, thank you for accommodating the late check out time request.

they are able to accommodate my rest for early check in and late check out.

better support system for door dash drop off since room service is closed during covid.

it wasn t a pool like it said

likes the 25 hour convenience store and outdoor pool with big hot tub

location, clean, comfortable, late check out ,room was nice and spacious.

the staffs are rude and they will charge you buy they won't give you room services

gym was a bit smaller than expected

also the ample space for car parking

breakfast had good variety

i had a work meeting so kevin advised that i call in the morning to request late check out, which i did

of the light bulb next to the beds was broken, and the laundry machines are out of function and broken

water was leaking pretty bad from either the laundry room or the ice maker, flooding an entrance

key didn't work for the laundry room. pool was closed during heat wave.

my only issue is they don't have a quarter machine for doing laundry

we also needed a late check out because we were waiting on friends to arrive in town before heading to napa

i loved the spa smell throughout the hotel

gym was just so-so

nightly urban oasis fee of $25 usd didn t seem fair for the value of wifi and access to the ymca embarcardero

gym equipment was nice and new

clean and tidy. great water pressure in showers. lovely staff. late check out

the breakfast included some options of cupcakes, cross saint, fruit, coffee and juice

hotel didn't have bar or cafe but hotel next door had both

i liked the gym too

early check in. quiet.

prior because my husband and i were coming to the city for our 20th anniversary and we wanted a late check out

denied early check in late check out, no vending machines, room service was limited or non existent, bar service was

staff was helpful and gave me late check out until 2:00 pm

lack of full restaurant and room service.

breakfast was delicious and all services there

accomadated us for 2 beds, high floor and late check out

from the the doorman, to the front desk, to the coeannng staff they are setting the bar high in this highly competitive market

333 bar has amazing food, personable service, and a great cocktail selection

staff, early check in

the gym was good and their complimentary coffee was too

allowed us a late check out without hesitation or charge

late check out

2 bedrooms, full kitchen, dining room, living room and a full wrap around balcony over looking the wharf and more

the location was great for my kids.

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

late check out

above and beyond for kids. they created our son with a stuffed animal upon arrival.

large modern room, great view, good room service food, friendly staff

too expensive breakfast and valet parking a real rip off

there is no food and beverage restaurants open. only room service available

complimentary late check out offered

they were also accommodating to us because i needed a late check out

friendly staff, allowed early check in and late check out

late check out of 1pm was great too, to help with post marathon necessities

no in room dining service laundry costs seemed expensive.

late check out is at 2p

great place to bring kids

my kids ate some peanuts and potato chips and we were charged $13

could be better - slow and pretty much unusable for anything serious - like netflix for the kids

location was great, the staff were very friendly and helpful and the gym was clean and well

i liked the easy check in process and i was allowed late check out.

very accomodating of our request for late check out

staff thinks it’s okay to try to come into guest rooms at 10am when they are scheduled for a late checkout is beyond me, as this happened to me on more than one stay at this hotel

the kitchenette is also one of the great things about our stay for the long term

liked the whole room even though i didn't use the kitchen fully i enjoyed having it along with a good hot

for 30 minutes, gave me a crappy room, overcharged the amount for incidentals, forgot to note my late check out

rooms, great selection at breakfast, and the hotel was so accommodating of our early arrival and late check out with holding and storing our luggage

staff went out of their way to help me with late checkins, early checkins, late check outs- all caused by flight delays

early check in and late check out is a big plus.

staff,breakfast location

was able to get early check in and late check out

we it to check in at 10:00am, and got a late check out also

ease of checking in and out...ease to have late check out, location great

not so good room service

was able to get early check in and late check out

early check-in and late check out were also very handy for me

location, clean, free laundry and classy

there are no breakfast or gym facilities but there are heaps of options nearby

great contemporary rooms, great outdoor terrace and gym.

clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids

i never ever ask for a late check out but this time i was sick and i appreciated it was accommodated free of charge

good late check out a 12 pm

accommodated late check out

got the wrong information about the late check out in a first moment

the heated pool was a bit cold

staff also gave us a complimentary 1 hr late check out

staff and service nothing was too much trouble allowed early check in and late check out, stored luggage until airport departure, upgraded room

gym only fits 2-3 people comfortably but the day i used it there was just one other person there so

the hotel also offers free gym passes and refillable filtered water on premises

no breakfast/food option

accommodating for early check in and late check out

expensive room service and breakfast

had to pay for parking. also would had to pay for wifi if i was not s marriott reward member

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

bed was great and comfortable and gym had a washing machine

offered luggage storage for early arrival and late check out

we requested for late check out coz our flight was almost midnight, they are very accommodating of our requests

as we had a late flight the staff very kindly allowed us a late check out

and no hot choco pods for kids, only coffee pods

the roof terrace felt a little underused. maybe it would be nice if there was a bar area?

luggage storage, early check in, great customer service, quiet, clean, comfy room