i liked the easy check in process and i was allowed late check out.

very accomodating of our request for late check out

staff thinks it’s okay to try to come into guest rooms at 10am when they are scheduled for a late checkout is beyond me, as this happened to me on more than one stay at this hotel

never have enough breakfast for everyone or they don't put out what they're supposed to serve

it was easy to find, easy to check in and out. bed was comfortable. had a whole kitchen!

i had a work meeting so kevin advised that i call in the morning to request late check out, which i did

breakfast was decent

breakfast was ok yet could be improved

noisy at night dirty rooms laundry room not working breakfast the same every morning

breakfast was good

nice balcony and nice bed. was nice and quiet and liked being hilton honors with late check out.

had to drop and pick laundry where it could have been picked up and dropped off without me being present in the room, so

too many kids running around and super loud at the pool area

this time our real world m was next to laundry and internal water/drainage plumbing and other noises all night long

hotel employee are awesome staff members! breakfast was delicious.

she also offered us a late check out (1pm) (*) if you want a late check out you need to pay as well

we loved the pool and gym area

our granddaughter enjoyed the kids' pool

lattes on the property, and a menu not really set up for kids or even teens

loved the room, the pool and spa and the limewood restaurant and bar.

location, beauty , property, and late check out. all were very nice.

you can ride bikes but nobody has a rental to pull kids behind you.....

clean, quiet and easy parking

i waited almost 2 hours for the noisy kids to stop being wild

you can ride bikes but nobody has a rental to pull kids behind you.....

late check out

staff were nice and helpful, the hotel was super clean, the breakfast was really good

we had a large room with a pull out couch and kitchen

from the seating area to the kitchen

well equipped kitchen, comfortable bed

everything. also, thank you for accommodating the late check out time request.

they are able to accommodate my rest for early check in and late check out.

room service was on point as well

not much at all. maybe a spa to replace the old pool

gym is amazing staff is amazing houskeeping claudia and front desk lupe

we were even allowed a late check out without having to haggle with the manager, she was very accommodating

continental breakfast was pretty skimpy

early check in was available

parking is a little tight in a full-size truck.

consider adding some fruit such as apples and bananas to the breakfast.

late check out

allowed us a late check out without hesitation or charge

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from this point was very easy

my wife and kids, 11 and 9yrs, were happy with staying there

elevator broke and i had to haul my kids in the stroller down the stairs

the next day they gave us a late check out so we could have some extra time in sausalito

we didn’t have time to stop by the spa but it looked very relaxing

rooms are big and clean and updated nicely for a relaxing spa like atmosphere.

the spa was closed during our stay. i would have loved to experience the spa facilities.

expensive, no breakfast and spa under reconstruction

staff went out of their way to help me with late checkins, early checkins, late check outs- all caused by flight delays

for 30 minutes, gave me a crappy room, overcharged the amount for incidentals, forgot to note my late check out

rooms, great selection at breakfast, and the hotel was so accommodating of our early arrival and late check out with holding and storing our luggage

early check in and late check out is a big plus.

had a great stay with our 3 kids

ease of checking in and out...ease to have late check out, location great

was able to get early check in and late check out

we it to check in at 10:00am, and got a late check out also

kids loved the pool - it was heated and warm enough for them on a january winter night

short pool hours, gym towels not easily found.

good late check out a 12 pm

i never ever ask for a late check out but this time i was sick and i appreciated it was accommodated free of charge

accommodated late check out

got the wrong information about the late check out in a first moment

also they charge an staying fees of $44 per night to be able to use the pool, gym and basically the hotel services

early check-in and late check out were also very handy for me

the staff was attentive and accommodated our request for early check in which we appreciated considering our journey was over 18 hours

location, clean, free laundry and classy

need for more laundry facilities

staff amazing. good gym

accommodating for early check in and late check out

destination fee was refunded in coupon for our breakfast and free high speed wifi and cable car tickets, the location is excellent to take bus or cable car, a walgreens, in and

but they don t have luggage storage in the lobby so we have to pay an extra 50 dollar for early check

'am grace from bacolod city) and good gym

only complaint was the noisy neighbors with hyper kids running around next door.

we also needed a late check out because we were waiting on friends to arrive in town before heading to napa

single detail was perfect - the staff, facilities, and treatment were top notch, and the spa was divine

room service poor, slow - over an hour for toothpaste and utensils arrived after we ate our take

the room service delivery charge more than other hotels, but, obviously worth it!

room service was very slow and twice went to wrong room.

prior because my husband and i were coming to the city for our 20th anniversary and we wanted a late check out

denied early check in late check out, no vending machines, room service was limited or non existent, bar service was

staff was helpful and gave me late check out until 2:00 pm

snow needs to run more often - the kids never got to see it because we were always out when it went off -

facilities were still open till late at night and even being able to use the gym at 1am was pretty surreal