i needed a late check out to take a meeting - only 45 min, when i asked they did not hesitate to say yes and

location, trolley to casino was nice extra, free covered parking across the street was great

the room service breakfast was plentiful and tasty

easy parking too

staff was great, the room was clean, the gym was nice

i really love them, however, when asking for a late check out, they told me it was a $25 fee…

dry close to casino could walk over and not go outside

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

pool late check out late breakfast good can't complain loved everything

breakfast was excellent! lobby was excellent and facilities were clean and well laid out.

current restrictions, we were quite surprised to see all the facilities open (the pool and the gym)

very good breakfast with a machine that made fresh pancakes

loved the breakfast, the pool, location of our room, the way the hotel looked, how fresh the room smelled

very nice staff and allowed early check in and late check out

fixing, but it was super clean and well stock to where i didn't have to ask for anything and the breakfast was excellent

room for two double beds, instead we got a room with a king bed that was to sleep 2 adults and 2 kids

it was cheap and the laundry was cheap.

we went to the pool. it was closed, and dirty. bummer.

even better is their late check out so we could check out at noon and be at the place when it opened at 1 (on a sunday)

so the pool was not open but they did have a grill area for cooking out if you want as well as a fitness and laundry

people smoking poolside

traveling with kids this hotel is highly recommended from us

full kitchen to cook!

late check out, great location to florence, and cincinnati

nice quick shuttle to airport and cheap price to leave car

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either once i ran out of quarters i had to take wet clothes

the kids loved the pool

bed was very comfortable. great breakfast. staff very friendly

had a flight that left at 400 pm and they gave me a late check out of 100 pm

gym and pool were great

$25 for parking for up to 2 weeks and, a free airport shuttle. can't beat that anywhere.

the bar was fun

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

complimentary breakfast was very good. rooms were clean and comfortable. late check out.

great pool area

breakfast had alot of choices and was delicious

everything was clean, and straightforward. enjoyed the gym, pool and jacuzzi.

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

clean, indoor pool, late check out

bed was comfy. pool was nice. late check out

were not able to accommodate us with a 2 pm late check out on a sunday we had to pack everything and leave at 745 am

pool

great breakfast

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

great location and hotel! very friendly staff and the breakfast buffet was delicious.

the pool was very small but entertained the kids for a short time.

great gym

the pool was very small but entertained the kids for a short time.

availability of late check out

staff was so nice when i asked for a late check out so i could get some more rest before my flight in the afternoon

arena football game all i wanted to do was relax and have a late check out and the staff made that possible

i feel like bar prices for drinks were over priced.

also the gym was nice

they also gave me a late check out of 1 pm which was amazing

breakfast was wonderful

delicious breakfast and great location

very clean, great breakfast and the staff was polite and courteous!

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

location entire hotel was very clean balcony room late check out option valet parking

early check in friendly staff

breakfast was very good but cost extra.

i didn’t have any breakfast

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to