quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping

decent restaurant with bar onsite where we had dinner and breakfast

lots of free parking, the breakfast was really good

breakfast is simple but delicious, and staffs are very helpful

only thing they were doing construction so we couldn't use the gym but all else was

kitchen in the room

a very snowy day, the parking lot was not salted

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

breakfast was still not

a young kids are there and nobody will teach them to be quiet late night not even the staff will do

well equipped kitchen

the bed sheets were fresh and the kitchen in the suite was well thought of

the full kitchen was nice and the room was quite large

large room with separate bedroom. very large bathroom. full kitchen.

kitchen floor around refrigerator was dirty

helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen

the staff were awesome, room was great and breakfast and the pool were good as well

parking was difficult.

loved the pool and the ease of walking to all the shops and restaurants

the location and the staff are friendly and helpful self laundry is available room are big

didn't have the breakfast there because there is a bob evans right there, just walk across the parking lot

the tub and spa was dirty

there was no staff on duty that helped with laundry or towel needs or anything else

plenty of places to eat bob evens is in the same parking lot

hair on them the tv had no remote and the buttons on the tv weren t working correctly and the wifi that was

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

courteous and most helpful staff. excellent amenities in the room including a kitchen.

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

the kitchen area was great and helpful also i was on the first

the kitchen in room, my room was right by the elevator

room was great-great location, quiet, friendly staff, nice kitchen

great location. kitchenette. great staff.

kitchenette

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook

bed,kitchen

the full kitchen of the suite was an added bonus

the room the kitchen

love the kitchen and bathroom and the layout of rooms

location was perfect, service was good, bed was comfortable, very clean surroundings loved the kitchen

kitchen, nice room, good bed, nice breakfast.

also enjoyed that it had a kitchen

the space and the kitchen feature

cute lil fireplace. nice size room with a kitchen incase i wanted to cook sumthin.

the front desk clerks the room attendant the cooks in the kitchen

spacious room, the kitchen was well-appointed and the location was great!

the size of the kitchen

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

the kitchen

fact that i had to request more clean towels and that the kitchen utensils have to be requested at the front

the kitchen !

kitchen social was very good choice

entire staff was great, especially the kitchen staff

very pleasant staff, including the kitchen staff.

there were no dishes is the kitchen or silverware.

entire staff provided exceptional friendly and courteous service, including front desk, (sherry) kitchen,(lizzie

the breakfast was delicious

the noise from the bar below our room was loud

breakfast was healthy, and light; not too many options

the location was great for cleveland & the surrounding area. breakfast was simple and good.

in the entire building, but i would have liked to have been able to try out the restaurant and bar they have

convenient location and the facility was great with a fitness room, a bar / restaurant and free coffee in the

restaurant and bar closed... only two bath sized towels in room.

i loved that there was a restaurant and bar in the hotel. also the staff was very nice.

the pool was closed

thing they didn't make it clear that we had to call to have our room serviced

kitchen staff was not available for breakfast for sitting

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

a short drive takes you to starbucks and there's food options a short walk across a parking lot

no room service or room cleaning

pool was not as warm as it should be for a advertised heated pool

it had a very good breakfast buffet and the wine bar was excellent

as with many accommodations nowadays, no daily room service

wifi was slow.

nice breakfast, great location and facility

breakfast: beautiful display

pool, 24hr gym, courteous and friendly staff.

the staff were great, the room was clean. free parking. next to lots of places to eat.

excellent staff and clean room. free coffee and tea. good pool and gym.

the rooms were very clean. the pool was beautiful. staff was friendly and helpful.

breakfast set-up was excellent

the fact that a small kitchen was available for our use.

love the fact that is has a kitchen area and also has a place for coats … it’s like a little house all in

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

the kitchen had a full sized refrigerator, microwave, and two burners

a very functional kitchenette, tons of space in the room, very convenient since i'm on a tricky diet

thoughtful for anyone needing to say longer: access to washer / driver, cooking facilities, kitchen, desk

weren't enough dishes in the kitchenette for two

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

outdoor kitchen with fire pit was an added bonus

the room was cozy and the kitchen area was what i hoped it would be

(4) the kitchenette was dirty

suite had a nice kitchen area and comfortable king sized bed

location convenience. roomy suite. wi fi, kitchen.

nothing stocked in kitchen

and kitchen were not clean

the kitchen/dining area should have a microwave.

would be nice if you can get a stove for the amount you charge it should be a kitchen on the room not just a

private sessions in the pool put me and my family at risk of covid, couldn t use the gym, hot tub

my family really enjoyed the pool and the cleanliness of our room.

driving all day, my kids were thrilled with the pool

the suite was also very spacious and the kitchenette was very well designed and clean

a full sized refrigerator is very nice, along with a full kitchen set

the kitchen was very useful

the kitchenette was well equipped for a weekend staycation

loved the shower and kitchen

the room was well equipped with kitchen amenities and extra bedding

the room was great! the bed was super comfy! the living room ans kitchen were great too.

i liked having a sitting area and kitchenette

door separating the sleeping area from living room and kitchen area.

room was adequate and the kitchen was a bonus.

loved the long counter and quasi-kitchenette

the middle section was a kitchen area with a good size smaller refrigerator, microwave and coffee set-up all

attendants, had to return part of our dinner because it was abandoned to itself on the kitchen service window

the staff was friendly from the front desk to the kitchen person we met in the elevator

working kitchen excellant on friday and saturday

but kitchen very clean

kids really wanted to swim and i picked this hotel because it had a pool but i got a email right

- and everything was an additional cost except wifi

the breakfast help was fantastic with our kids (8 & 4) and

i could have used more bags in the room for our dirty laundry

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

we love the pet friendly rooms and feel very comfortable when we stay there

bonuses: it was well priced, & pet friendly with no pet fee

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets

i love that it is pet friendly and so hip

only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing

the breakfast was good but the kitchen cook couldn t get the order correct and took too long to bring out

breakfast was ordered from menu and cooked fresh in kitchen

mire cooks in the kitchen.

was pet friendly, which is fine except the hallways smelled like wet dog, and one of the elevators

it was so good that i sent compliments to the kitchen

however, we did appreciate that the lobby and kitchen area had frozen meals and microwave available

staff was trying to keep up but limited kitchen

to many young kids

did not have room service, breakfast was just ok, elevators were broken

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped

the kitchen is nice

had a full size fridge with a mini kitchen and cupboards

great location, big rooms. full kitchen

there was a full kitchen and fireplace

the kitchen was also a bit slow, especially on friday september 13

it was a little like uber eats from a near by deli not from a 4 star hotel kitchen

and kitchen shut down at 11:00 which is when 20,000 + people got out of a springsteen concert

from the hotel convenience store - staff happily insisted that they order a light meal from the kitchen for me

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular

but the pace of seating overpowered the kitchen staff

staff in the kitchen were wonderful

i asked about getting some food off the menu only to be told that the kitchen had closed

kitchen did not stay open later and the breakfast selection in the restaurant met the standards of

loved the location and gym.

nice corner view breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

the bed was great nice tv room service was great

in room breakfast was excellent

clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

the only problem was the pool was supposed to be heated and it wasn't working properly

no pool open yet

great breakfast, warm pool, very comfortable beds. would recommend!

pool and workout areas above average for price range

the kitchen staff was not pleasant and not accomodating

kitchenette and second tv in living room and the free happy hours reception.

breakfast was good and kitchen staff were nice for the most part, and the location is convenient

kitchen staff was very nice due to shrotage of food

the overall hotel was very clean, it appeared that the kitchen floor area in our suite had not been properly

a room service person who brought us a rolling bed seems not happy that i requested what i booked for

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

last night kids were running down the hall, opening and shutting doors

there were tons of kids in the hot tub, shouting and splashing

beautiful building, cozy room, amazing location, kitchen available for use!

also had a well stocked kitchen to share and lovely living and dining areas to relax in

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the

the kitchen was big and well appointed

loved the size of the rooms and all the amenities! the full kitchen was a huge plus.

the kitchen floor was sticky

in my room, there was duct tape around the carpet where it hit the kitchen area because it had failed and there

facility was extremely clean, the room was comfortable and fully equipped with a kitchen (refrigerator, stove,

kitchen tends to be filled in with smoke very fast if you try to use frying pan for anything

nice room with mini kitchen and living room

room offered kitchenette.

when i went down to buy one of the cookies they sell at the front desk, she ran back to the kitchen to get a

nice large room with kitchenette.

the kitchenette made my stay more comfortable

i loved the kitchen option, bathroom & amenities were nice

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

up with some friends for dinner but the rest of the meals we figured we d benefit from having a kitchen

my room was comfortable and very clean, i liked the kitchenette.

small kitchenette was a huge bonus and helped save us some money because we brought our own food

among several guests who had to heat them in the microwave after they had just come out of the kitchen

there is also a small kitchen area with a sink and nice size countertop along with fridge and microwave

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten

we had to go to the linen/ laundry room to get extra towels

the pool was not in the sun.

liked having access to a kitchen and the convenience of being able to cook my own meal

super nice and easy kitchen

living room + kitchen about 12'x20'

i liked the kitchen and how clean and spacious and quiet it was

the full kitchen was an asset

had pet hair all over one of the beds

love pets but to allow a barking dog to disturb my sleep early in the morning after we only checked in

the room was dirty not good to stay with kids .

the owner of a pet leaving a dog trapped in his room to bark 4 hours

the rate was reasonable especially with no pet fees for our dogs

i like having a kitchen so i could make a simple dinner

shower without tub plenty of towels great kitchen comfy bed

clean rooms that had everything we needed including kitchen

kitchen

clean with kitchen amenities. great location.

the overall vibe and decor was amazing, rooms were comfy and clean, the bar and breakfast in the morning was

only drawback was that breakfast was served in a dark basement that felt a bit dungeon-like, which didn't match

there is a small bar for an after dinner drink and plenty of restaurant recommendations to try

spa tub was great.

the elevator and poor wifi

kitchen should be cleaned

broken shelves in the kitchenette, furniture that was too big for the room, dirty/stained carpets, pills on

wifi worked in the evening but not the next morning

pet friendly. bed was comfortable

room cleanliness. breakfast was good. quiet place

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

quiet, clean and accommodated our pet.

we went down to the bar on saturday night to have a drink but i guess they closed early

when i was checking in, the owner pointed to the sign about about the extra pet charge, which meant that on

check-in i was charged an exorbitant $80 pet fee for a 1-night stay- much more than i've ever had to pay before