simply lovely, with ample parking, always clean, good food and drink a delight close

there is a small bar for an after dinner drink and plenty of restaurant recommendations to try

only drawback was that breakfast was served in a dark basement that felt a bit dungeon-like, which didn't match

maybe a variety for the breakfast.

the bar was convenient and the staff was very helpful

how the he'll is it ok to use their gym with people sweating all aver and not a pool

to the lobby was blocked due to parking lot repavement

breakfast great coffee !!!!cinnamon buns.

pool and workout areas above average for price range

pick just 1, but it was very quiet, clean, great area, pool was a plus even though it was kind of cold (winter

the breakfast had decent options. the kitchen was nice the staff were helpful

was an extended stay facility so there was a kitchen

kitchen tends to be filled in with smoke very fast if you try to use frying pan for anything

loved the size of the rooms and all the amenities! the full kitchen was a huge plus.

the kitchen floor was sticky

attendants, had to return part of our dinner because it was abandoned to itself on the kitchen service window

loved the long counter and quasi-kitchenette

working kitchen excellant on friday and saturday

the staff was friendly from the front desk to the kitchen person we met in the elevator

the middle section was a kitchen area with a good size smaller refrigerator, microwave and coffee set-up all

people in the parking lot making noise

the swimming pool wasn t open

convenient to family. decent gym

laundry facilities made my life much easier after my son vomited in the night and the staff was

comfortable beds, clean room, quiet, breakfast, friendly staff

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

the kitchenette was very helpful!!

love the fact that is has a kitchen area and also has a place for coats … it’s like a little house all in

small kitchen in the unit with a larger refrigerator, everything was in good order

the fact that a small kitchen was available for our use.

in the entire building, but i would have liked to have been able to try out the restaurant and bar they have

so went down to the breakfast they provide with the room

breakfast was healthy, and light; not too many options

the noise from the bar below our room was loud

the location was great for cleveland & the surrounding area. breakfast was simple and good.

convenient location and the facility was great with a fitness room, a bar / restaurant and free coffee in the

nice hotel, very clean and great wifi

fitness room very dirty

didn't need pool, fitness ctr, not even the shower

the food at the firelake bar & grill inside the property was delicious

the tub and spa was dirty

it wasn't too loud on the night i rented the room there was plenty of parking

exterior room entrances, parking right outside our door. price was perfect! staff very polite!

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

wifi in my room so i couldn't finish much work i had to do online

the breakfast was wonderful and had a large variety to choose from

the breakfast was good

great location., pet friendly. with yard area.

location good no breakfast available at motel

was very clean, the staff were friendly, they had good options for breakfast, it was quiet, and it was a convenient

wonderful renovation; dining room breakfast was amazing

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

free use of laundry facilities

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

just about everything. room was clean, staff was great. food was good for breakfast.

mini kitchen with utensils

kitchen set-up in room was wonderful plus all needed glasses, cookware, and silverware

i don't know about all rooms, but i have stayed 2 xs so far and the rooms are equipped with small kitchen,

loved the kitchen

nice clean place with extra room, good desk for work, kitchen

kitchen in the room

no wifi on tv, that's what i don't like

clean rooms clean and fresh smelling towels comfortable bed fast wifi good ample parking friendly

all good but getting in and out of parking lot

it was close to cleveland clinic hospital and just a walk across the parking lot is a restaurant

the only thing that would have been easier was that we filled out the spa consent form online but they did not

amazing lake front view, spa and restaurant on site are fantastic, excellent accommodations!

the breakfast was good and delivered on time.

i loved having breakfast delived to my room! it was great having a spa available!

having breakfast delivered right to our door was a special treat and it was delicious.

the pools and hot tubs were filthy

check in is after 5pm and even then the hallways where full of dirty laundry and garbage

the kitchen and living area were a great addition

the full kitchen was nice and the room was quite large

well equipped kitchen

kitchen floor around refrigerator was dirty

very clean rooms and breakfast was great. spacious..kitchen was great

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

nice bar and exceptional garden space

breakfast was very good

wish they had laundry sevice and some vegetable salad for breakfast

it had a very good breakfast buffet and the wine bar was excellent

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

it is nice having a real kitchen for making small meals and cleaning up

we got in late, but the bar and kitchen was still open so we could have dinner

outdoor kitchen with fire pit was an added bonus

really like access to a bigger room with a kitchen

suite had a nice kitchen area and comfortable king sized bed

(4) the kitchenette was dirty

nothing stocked in kitchen

and kitchen were not clean

kitchen area needed silverware

but kitchen very clean

no help with baggage or parking you had to pay room service was poor

i like having free wifi

no room service no room clean daily

hotel bar doesnt open until 5:00.

the breakfast was great we had the chicken and waffles can t watch t to go back

coffee available for breakfast in lobby was all i wanted

the rooms, the restaurant, room service. the cost

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

i love that it is pet friendly and so hip

it was so good that i sent compliments to the kitchen

however, we did appreciate that the lobby and kitchen area had frozen meals and microwave available

staff was trying to keep up but limited kitchen

clean and good breakfast

suite had a lot of room for family with kids

the breakfast was good but the kitchen cook couldn t get the order correct and took too long to bring out

breakfast was ordered from menu and cooked fresh in kitchen

mire cooks in the kitchen.

only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing

pet friendly, clean rooms, cordial and helpful staff.

the kitchen is nice

plenty of room, nice kitchen

there was a full kitchen and fireplace

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped

breakfast was full and fresh with the nicest kitchen lady

from the hotel convenience store - staff happily insisted that they order a light meal from the kitchen for me

the kitchen was also a bit slow, especially on friday september 13

it was a little like uber eats from a near by deli not from a 4 star hotel kitchen

and kitchen shut down at 11:00 which is when 20,000 + people got out of a springsteen concert

location great bar restaurant great

kitchen did not stay open later and the breakfast selection in the restaurant met the standards of

i asked about getting some food off the menu only to be told that the kitchen had closed

staff in the kitchen were wonderful

but the pace of seating overpowered the kitchen staff

upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

the bed was great nice tv room service was great

nice corner view breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

the kitchen was big and well appointed

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

also had a well stocked kitchen to share and lovely living and dining areas to relax in

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the