the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

nice gym

little tired. water bottle machine broken in gym.

complaint was it was still hot in september and their pool and spa were closed

breakfast was so so. scrambled eggs were tasteless and bacon rubbery

cleanliness if the rooms and all kitchen amenities are available.

nice buffet breakfast that changed a little every day. sports court gym close to my relatives.

gym equipment did not work. hyatt should close the gym if all machines are not operational

really loud and drunk guests/visitors wifi is spotty

will put together i like the artwork i like the layout of the outdoor bar with the vines on the

the room the pool the staff the restaurant tony s live

it is 2017. the wifi should work.

should be no need to pay for valet when the parking is so small - parking should be covered in cost of staying at

the staff was nice,room was clean and comfortable. breakfast was delicious.

breakfast was not great but everything else was really good

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

some equipment in kitchen old.

no sponge provided in kitchenette

cleanliness, friendly staff and the pool

old gym. old pool. not enough staff, etc etc

the pool is wonderful and the hit tid is even better

wifi signal on the 5th floor was -90 to -80 dbm

augment gym jogs or outdoor enjoyment

fun bar with dance lessons. tasteful renovations and decor.

customer service from check-in to check-out

you order room service it takes awhile for the food to come

breakfast was only served on weekends, which seemed strange

the on-site bar was open late, which is great for late arrivals

the room service was wonderful nice and hot and fresh

the gym was the only nice part.

because of covid there wasn't any room service so you had to call for towels but we cleaned up as we went along day by day

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders left in the hallway

very accommodating professional staff! the room was great especially the spa like shower!

kitchen lacked toaster and at first refrigerator didn't work

just the rep broken things couldn’t use what was described as description meaning hot tub or spa tub which this hotel does not have here and that’s why was

basics, no chicken and waffles here, and there isn't much in the way of groceries, with that nice kitchen

we had occasion to use the laundry - it was complicated and expensive

to have a kitchen and eating area that were separate from the sitting area

was a condom in the pool i told front desk after removing my kids from the pool

a limited continental breakfast would have been nice. kids should been able to eat free.

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

we were able to early check in and late check out

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

the pool and gym not being opened as well as the to-go breakfast bags

very few options for food from the bar as they were out of most options.

the gym was excellent for me

breakfast buffet was really good the lounge and bar was also very nice very welcoming the gym was open 24/7 and they have a pool that is open on weekends as well and if your a smoker they

great thing about the hotel , is that the gym is 24hrs

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

i love using the gym

late check out time which is really nice

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

great breakfast choices

service was wonderful lack of room service sad but overall great experience

i also like that parking space is large and reliable

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying luggage up the stairs

clean, location, room service, restaurant in the building, parking, kind staff

rooms were comfortable and clean. great free breakfast.

reserved a room for 2 adults with kids and got a king bed and nothing else

the kids loved the pancake machine. in our second night the staff was wonderful.

the breakfast ended at 9:30am a bit too early

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

breakfast was convienent

went for a drink in the hotel bar and found the bar to be part of a restaurant which was amazing

breakfast was great

both beds had stains sheets, the clean bathroom had pubic hair on the new soap bar and on the toilet

plenty of parking space and importantly for us very close to the bethpage golf courses

the place is relaxing the pool area is well maintain the restaurant is good and offers a variety of plates i will be going

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

the parking !

the court yard is beautiful and beyond, jacuzzi and swimming pool very clean

location for bethpage black golf course

no golf channel on tv

some old cracked and walls, no golf channel on their tvs!????

no parking lot, it was mud and the gym was closed. beds were very comfortable, ac was great.

the room could use a renovation, but the outdoor pool is all that mattered to the kids

we were playing golf at bethpage and it was only an 11 minute drive on rt 135

i enjoyed the breakfast, and the seated area was nice

gym was small not a lot of equipment

was advertised hotel has a gym and a spa

non- smoking room smelled like smoke and the railings on the top level are very unsafe for kids and are spaced too far apart where a child could fall through

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

a lot of banging on the walls every hour on the hour, kids

gym is terrible, all but 2 machines broken

the front line staff was very personal. we had kids running up and down the hall.

i think is outrageous, imagine a family with 4 kids, $100

also the gym they said they have is a poor excuse for a gym

great breakfast, room accommodations and amenities

like the cleanliness, nice staffs, breakfast & the parking

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so much

just the food for the continental breakfast could you some upgrading.