the kindness of breakfast staff in the nest restaurant

kids club, worse i have ever seen

the family selection is ideal for family with kids

the kids club at the beach could have been better.

reasonably priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

center was good with equipment for all sports, though some facilities needed a repair (ex: mini golf)

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still

the beach bar line gets long

also, the resort, while stunning, was so spread out that my kids were exhausted getting around (3 and 6 years old)

so be prepared to walk alot or allot time for the golf cart style shuttles for pick up

if you are someone that is used to extremely good service you may be a bit annoyed that the golf cart to take you to your room takes 10mins rather than immediate or that the app to book the a

and their system of golf carts does not attend the needs of everyone

but easy to get around by frequent golf cart service

the pools were beautiful

appreciated the facilities, tennis, shuttleboard, mini golf at no additional expense

we didn't end up using the kids club but they had a good schedule of stuff for kids 4 and up

the colonial, white sand, and trs areas were beautiful, the pools were wonderful, and the

the pools and lobby were nice

beautiful pools, beach, and lagoon. lobby bar was fantastic. cabaret was well worth the money.

-golf carts took forever and you can t take just any golf cart, unless it s specific to your

i didn t like waiting for the golf cars as much as we did, feels like they needed to run more of teen during dinner time and if

rhaps due to covid staff shortages) at which point

also, their mobile app to call the drivers for golf cart ride does not work

access to bikes would of been great so we didn t have to also depend of the staff golf carts to pick you up

i especially loved javier

food could be better, room service very disappointing, long waits for food and drinks at pool

breakfast buffett was amazing with an abundance of choices.

thing that was not quite up to standard was breakfast service- this was slow and haphazard but possibly because covid regulations don t allow

the spa was also beautiful and our services very relaxing

the pool is very nice

rooms were clean, cosy, plenty of space, also a great pool, it’s away from tourist areas, quiet, tranquil

location, very nice pool and facilities, big room and comfy bed

clean pool

the breakfast was good and the pool was amazing

you can rent golf carts to tour around town which was fun and very reasonable

pool area is very nice

two restaurants and a bar on site

kids loved the pool

the pool is lovely and inviting

we got massages at the spa and the spa rooms where beautifully decorated and the therapists where great

entertainment is so boring by the pool, you can not hear the music, it’s only adults resorts, you could do some entertainment for adults and not for tamiles

adults only site is quieter, but transport to other aspects of barcelo becomes a challenge during

being adults-only helped too

to spa is paid and expensive even without massage or therapy services

first time at an all inclusive so it set the bar high

everything room service was great

had a nice tropical feel with loads of iguanas roaming around - room service good and prompt

breakfast was delicious

abraham

there was also no mention of no wifi in my room, which i had to walk to the common areas to use

property has an on-site restaurant and bar

Ef^

it has free parking and a lot of interesting things like the cenote, iguanas here and there, and jungle

secure parking

kids space staff was not good

may up end in some arrogance and bad service from one or two waitresses like in the ranch grill pool

the gym was absolutely gorgeous and the shows were fun and pretty quality

lines for the bar were long as there was one bartender

pools, beach, beds, cleanliness, landscaping, pool activities, kids park

the water at the beach was so warm, and the kids had a blast at the waterpark too (free waterpark) (+) my 2yo and 6yo loved the kids pool too (+)we loved! barcelo maya the beach was the best place for our little kids (+)resort was absolutely stunning, lots for the kids to do (-) kids still slept fine in them though (+)to eat and where to go every day get an all inclusive package, very convenient to travel with kids, we went there with my three years old and my nine months old and it was very comfortable (-)kids club closes to early at 5 pm (+) my kids loved the pool (+) my 4-year-old son had a great time in the kids club, shows at night were entertaining, good service to pick up the glasses around the beach (+)at the beach's buffet were excellent, and so were the staff at the kids club (which they call barcy club) (-)not a really wonderful experience to wait with two small kids

my 4-year-old son had a great time in the kids club, shows at night were entertaining, good service to pick up the glasses around the beach

my kids loved the pool

big with so much to do, very family friendly there is a bus that picks ups and drops off at each barcelo hotel and it was a double decker which ran about every 10-15 mins until 1 or 2am daily

we were given a very nice room at the tropical resort on a premium level - close to pools & beaches

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

the bellhop upon our late arrival drove us to our room in his golf cart to drop off our bags then drove us to the restaurant

really noisy early in the morning due to guest with kids

cleanliness of the whole place

it was a great hotel with a lot of options. the kids had a blast. the food was pretty good.

there is so much to do, also sports activities such as mini golf, bowling, tennis, go kart (14 years plus

e iguanas variety of activities (some free like amazing mini golf course some pay like bowling) a tiny cenote inside the hotel

pool area is great for kids

no snack bar available near poolside no night entertainment or live

enforce the rule that small children shouldn’t be playing by the pool bar

the hotel is on a side street so guests should think about renting bikes or a golf cart for their stay so they can explore the town

room was a bit worn down, and so was the outside pool area, but for this price i think it’s a great deal

a magical place from the morning a swim in a small natural pool - obo the sea channel - a lot of fish, skates, and moray eels, in addition to thousands of

wi fi,breakfast

wafle house down stairs for breakfast

the location was a bit remote but we used bikes daily or you can rent a golf cart or car

golf cart rentals i felt were overpriced

was good - central but quiet and an easy stroll to restaurants, bars, beach and golf

the little house by the pool (pump house?) was very noisy

the beds were neatly made, lots of available kitchen supplies, and i could not have asked for better

the salmon of the breakfast was to salty. and the oriental restaurant to hot.

all the staff and the kids pool aérea

we had room service one evening only around midnight and that was ok but that was expected since is simple

it s good to have a few restaurants to choose from - oceana is great

ailable for lunch and breakfast also when you book the preffered club upgrade)

would say the only little small hiccup is a little golf carts you have to wait on for a while until you can get transported from one restaurant to

had hoped the golf might be discounted for guests from the other resorts, tjis was not the

riding the golf carts was fun also and we traveled with 3 little kids, they all liked it

swimmingpools and water playground for children posibility to visit coba and akumal parts using golf carts delphinarium and show for free at

friendly, wildlife, grounds/landscape was beautiful, golf course close and in great shape

a little more rustic than advertised.? pool wasn’t very inviting.

loud frogs at night who swim around the pool and hop around the restaurant area

complex of hair 6 rooms with a nice pool

to begin with the service and facilities are terrific, the pool out of this world

the restaurant had delicious food and the pool was key

of the staff would answer bad or make faces and seem like they we're doing you the favor and the golf cars at night passes to fast and won't stop for you and it almost seem like they were running

it was pouring raining they did not offer a golf cart to take us to the libby where transportation was waiting for

they do have golf carts stations available but you do have to wait

one was on it the whole time we were

i got a huge connected suit nearby the pool, there is golf car bring you to the beach club and restaurants

the room service food was the worst

i enjoyed 2 spa massages while i was there

kids enjoyed the kids club activities and staff

friendly helpful staff big rooms with comfy beds we loved breakfast, lot of options and everything was fresh

kids club did a great job for safety and the kids begged to go back

nice gym

breakfast could improve (not expecting a resort variety but quality could be better)

lots of towels, lots of kitchen gadgets and pots were available

in bathroom, leaky shower drain install that sent water under our laminated-wood flooring in our kitchen/entrance (room 250; we never told them because we would have changed hotels rather than

breakfast in the morning was excellent

were in bad shape, equipment in gym was broken, 3 kayaks and paddle boards for many guests, lost luggage delivered at 3am and front

the gym is very well equipped and worth a visit

pillows can be better, in the pool of the kids has a two step, that in the night don't have lights and its a little dangerous if

i loved the foam party in the pool this year, it was great

amenities (gym, tennis, catamaran, games, archery, sports bar)

there were many things to do like tennis, golf, basketball, table-tennis and gym

the beach is a shuttle bus ride instead of a walk a cross the golf course, but once down there the beach area was really well maintained/organised - again, food

there would be a short cut through the golf field, but it’s private property, so you can’t cross through there, which makes the walk

for example only sports facilities were a single tennis court and a mediocre gym

that the pool close at 8

i went to reception and the money was there as the room service employee (luceli) took it to them

r me)

be better if they can spare one small pool with water slides and additional equipment to keep the kids active in the pools

more chairs by the pool.

a kaiak or a small sailboat out to the ocean for free for an hour or you can just relax by the pool or read you book at your room s hammock

pasta station in the buffet room was good and generally offered a good selection especially for kids

i recommend for a family vacation with kids or for a quiet romantic vacation

needs a bigger pool or another pool

breakfast buffet really good

and pool were beautiful

the outdoor area is huge, and i've stayed close to the pools, which was great, but was pretty far away from reception and the night bar, which it was

the food especially breakfast

lady that cooked the eggs for breakfast and the staff on general in the buffet where rude and might need a little more training

to many kids on the pool where the bar is.

was clean great staff the beach was beautiful good food in the buffet and we also had a snack bar definitely we will stay again

liked that the property was next to a golf place and we had a room with trees in front :-)

very calm good breakfast the kids loved the turtles from the golf course lake next to the swimming pool

incredible, the breakfast was superb, the pool area is great for relaxing with a nice view of the golf course

i was given a golf view room. the hostess was very kind and diligent.

was a little strange, but the room was great, pool fine for a cooling dip, good views across the golf course, turtles in

location, pool and service.

swimming pool is lovely

pool

the pool was great

the swimming pool is quite big although we didnt use due to the rain, they provided towels for the pool