liked everything, could clean the back pool.

big rooms, great pool for kids

breakfast could improve

everything was clean. breakfast was good. a lot of activities for all the family.

the hotel amenities were excellent including the gym, pool and game room

kids shouting, hitting the connecting door, hitting our room door, mother and father shouting,

of the staff, from the receptionists, the restaurant and bar staff, to the gift shop and water sports equipment people were exceptionally courteous,

just thinking about the massages at the ni spa makes me melt into a ball of dough

i also used the spa and the massages

the beers from the bar at not cool, they need to improve that asap

pool is nice

the pool

the pool breakfast was great and the service was great thank you luis collazo

love stay here with my family we had a great time we had the pool to our self the view is

really beautiful place with large garden, swimming pool and amazing lagoon!

the parking is too far! other than that everything is fine.

very small pool

parking facilities are not good

parking

pool was closed for a private party

never see cleaning the pool full of leaves

swimming pool is great for kids.

enjoyed the outdoor areas and the pool

can party all nite by the family oriented pool says the bar tender (jonathan)

my children really enjoyed the pool area

nice staff they were very patient with me when i needed their help with the wifi

wifi was very spotty in our room

no wifi in our room

wifi signal too weak to use

the bar is adorable and breakfast is only $10

the pool is to die for, a cold plunge to rejuvenate is a great way to start

could use food and a bar on the property . would have loved a cocktail by the pool.

didn't swim in the pool, but it was large, looked clean, and felt like a reasonable temp

best location for relaxing. nice pool! good coffee!

breakfast and coffee bar area were amazing

coin laundry available was very helpful since we were doing many different activities in, and around the

need to fix walk gate, stay open. pool was beautiful and hot water ud83dudc4d

didn’t get a chance to use the pool, but it looked nice

definitely the pool, very nice and tucked away in the middle of the property.

perfect location and staff was amazing !!! pool was amazing and rooms as well

free wifi and the tv had a variety of channels

great location. high speed wifi. good complementary breakfast. free parking.

from the staff to the facilities was amazing, the room was beautiful and super clean, the pool area is also great and everything is well maintained, the food at the restaurant is delicious,

the bar staff edwin and carlos amazing

the bar and restaurant is excellent ishtar, michael, edwin and all the other great people that i

was not great, wifi was extremely slow and the showers in the room were pretty bad quality

the room was very cozy, with ac, tv and wifi

the wifi was completely useless

it was no wifi and they dont have enough information about tours to la parguera

the tv barely had good channels. and wifi didn't connected.

no wifi in the room and no tv

good strong wifi

wifi was horrible

nice rooms with tv, fridge, bathroom and wifi, i also had a balcony

wifi was weak at the room, we had to open the door to get it

i had emailed in advance and was told we could do our laundry at the hotel

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service for tips), the odor of the chemicals used to unclog the shower saturated the room

he went above and beyond from local excursion recommendations to laundry and finding a coffeemaker, he is legit made of exemplary service

staff were excellent, providing suggestions, helping with parking and laundry

they let us do our laundry, super helpful

the staff were very nice and diligent and the pool next to it was a plus, the weather was great as it was sunny but breezy

pool

beautiful hotel and pool. great location near the town center.

the bar also closed much earlier than the 10pm curfew, although the staff was nice enough to give us

this is located at the center of ponce so very accessible to many place such as bar and restaurant

casino,pool table,breakfast

it was a great hotel with awesome facilities and great breakfast buffett, along with the staff

main bar and music

the pools and the food were amazing!

good breakfast- great rooftop bar and pool. clean room. lobby was fun.

all other things were great, super clean@!!!, very quiet, good wifi, good facilities@

is not really nice poor wifi connection even with 10$/day extension

the wifi

wifi, old infrastructure, staff were a pain to deal with, very expensive for what it was

expensive food no wifi

did not the breakfast because it was not clearly labeled

breakfast was excellent. great

i love the pool and the bar all of the staff was very nice

comfortable room, clean and great breakfast.

also they can a coin laundry right on location, which saved us since we had lots of wet and dirty clothes from the first

cleanliness comfortable beds pool parking

the staff was kind and helpful. also, the gym was well equipped.

the next morning when i got back from the gym, my room’s door was locked and the key did not work

pool close at 10

very clean, nice service, pool was great but cold.

the pool was cool but so refreshing

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is beautiful and well maintained

the pool is excellent as well as the opportunity to have a massage and yoga

the pool should have a heater

food, casino and bar wifi

tv didn t work and no wifi connection

have casino have restaurant and bar for dinner have wifi room have refri and

the wifi service

is no microwave in the room wifi does not work spent s week there with the kids couldn't do laundry , the day before checked

it was too cold, even with the a/c off. the wifi kept going on and off.

wifi is really good

free wifi

secure parking, free wifi

not hot water, poor wifi signal, pillows not comfortable